Hotpoint Dishwasher Daily Reference Guide
Thank you for buying a Hotpoint product. To receive more complete assistance, please register your appliance on: www.hotpoint.eu/register.
Before using the appliance, carefully read Safety and Installation Instructions. More information about your product is available on the website: docs.hotpoint.eu.
After installation, please remember to remove all transport protection parts from the dishwasher.
Control Panel
- 1. ON-OFF/Reset button with indicator light [?]
- 2. PREVIOUS program button [⬅️]
- 3. NEXT program button [➡️]
- 4. FAVOURITE program button with indicator light [⭐]
- 5. Salt reservoir empty indicator light [?]
- 6. Rinse Aid reservoir empty indicator light [?]
- 7. DESCALE indicator light [⚙️]
- 8. Closed Water Tap indicator light [?]
- 9. Display
- 10. Program number and remaining time indicator
- 11. 3D Zone Wash option button with indicator light [3️⃣D]
- 12. Half Load option button with indicator light / Settings - 3 sec. press [⚖️]
- 13. Extra Dry option button with indicator light [☀️]
- 14. Delay option button with indicator light [⏰]
- 15. START/Pause button with indicator light [▶️/⏸️]
First Time Use
Setting Menu
1. Switch on the appliance by pressing the ON-OFF [?] button.
2. Hold the Settings [⚖️] button for 3 seconds, until you hear a beep and the display shows "SEt".
3. After one second, the first available setting (letter "h") will be displayed.
4. Press PREVIOUS [⬅️] / NEXT [➡️] to scroll through the list of available settings (see table below), then press START/Pause [▶️/⏸️] to view and change the value of the currently selected setting.
5. Press PREVIOUS [⬅️] / NEXT [➡️] to change the value, then press START/Pause [▶️/⏸️] to save the new value and return to the main menu.
6. To change another setting, repeat points 4 and 5.
7. Press ON-OFF [?] or wait 30 seconds to exit the menu.
LETTER | SETTING | VALUES (Default - in bold) |
---|---|---|
H | Water Hardness Level (see "SETTING THE WATER HARDNESS" and "WATER HARDNESS TABLE") | 1 | 2 | 3 | 4 | 5 |
L | Rinse Aid Level (see "ADJUSTING THE DOSAGE OF RINSE AID") | 0 | 1 | 2 | 3 | 4 | 5 |
ActiveDry [☀️] (see "OPTIONS AND FUNCTIONS") "1" = On, "0" = Off |
1 | 0 | |
Light on the floor [?] (see "OPTIONS AND FUNCTIONS") "1" = On, "0" = Off |
1 | 0 | |
Sound [?] "1" = On, "0" = Off |
1 | 0 | |
Factory Settings [?] Press START/Pause [▶️/⏸️] to restore to the factory default all the values of the settings included in the settings menu. |
- |
Water Hardness Table
Level | German degrees (°dH) | French degrees (°fH) | English degrees (°Clark) |
---|---|---|---|
1 (soft) | 0 - 6 | 0 - 10 | 0 - 7 |
2 (medium) | 7 - 11 | 11 - 20 | 8 - 14 |
3 (average) | 12 - 16 | 21 - 29 | 15 - 20 |
4 (hard) | 17 - 34 | 30 - 60 | 21 - 42 |
5 (very hard) | 35 - 50 | 61 - 90 | 43 - 62 |
Water Softening System
The water softener automatically reduces water hardness, consequently preventing scale buildup on the heater, contributing also to better cleaning efficiency. This system regenerates itself with salt, therefore it is required to refill the salt container when empty. The frequency of regeneration depends on the water hardness level setting - regeneration takes place once per 4-6 Eco cycles with the water hardness level set to 3. The regeneration process occurs at the beginning of the cycle with additional fresh water.
- Single regeneration consumes: ≈3L of water;
- Takes up to 5 additional minutes for the cycle;
- Consumes below 0.005kWh of energy.
Filling the Rinse Aid Dispenser
Rinse aid makes dish DRYING easier. The rinse aid dispenser [A] should be filled when the RINSE AID REFILL indicator light [?] in the control panel is lit.
NEVER pour the rinse aid directly into the appliance tub.
Adjusting the dosage of rinse aid
If you are not completely satisfied with the drying results, you can adjust the quantity of rinse aid used. To change, follow instructions in the section "SETTING MENU". If the rinse aid level is set to ZERO, no rinse aid will be supplied. The LOW RINSE AID indicator light [?] will not be lit if you run out of rinse aid. A maximum of 6 levels can be set according to the dishwasher model.
- If you see bluish streaks on the dishes, set a low number (0-3).
- If there are drops of water or limescale marks on the dishes, set a mid-range number (4-5).
Filling the Detergent Dispenser
To open the detergent dispenser use the opening device [C]. Introduce the detergent into the dry dispenser [D] only. Place the amount of detergent for pre-washing directly inside the tub.
The detergent dispenser automatically opens up at the right time according to the program. Usage of detergent not designed for dishwashers may cause malfunction or damage to the appliance.
Daily Use
- CHECK WATER CONNECTION: Check that the dishwasher is connected to the water supply and that the tap is open.
- SWITCH ON THE DISHWASHER: Open the door and press the ON/OFF [?] button.
- LOAD THE RACKS (see LOADING THE RACKS).
- FILL THE DETERGENT DISPENSER.
- CHOOSE THE PROGRAM AND CUSTOMISE THE CYCLE: Select the most appropriate program in accordance with the type of crockery and its soiling level (see PROGRAMS DESCRIPTION) by pressing the PREVIOUS [⬅️] / NEXT [➡️] buttons. Select the desired options (see OPTIONS AND FUNCTIONS). Not all options are compatible with all programs.
- START: Start the wash cycle by pressing START/Pause [▶️/⏸️] button (indicator light is lit) and closing the door within 4 seconds. When the program starts, you hear a single beep. If the door was not closed within 4 seconds, an alarm sound will be played. In this case, open the door, press START/Pause [▶️/⏸️] button and close the door again within 4 seconds.
- END OF WASH CYCLE: The end of the wash cycle is indicated by sound and the display shows "END". Open the door and switch off the appliance by pressing the ON/OFF [?] button. Wait for a few minutes before removing the crockery to avoid burns. Unload the racks, beginning with the lower one.
Modifying a Running Program
If a wrong program was selected, it is possible to change it, provided that it has only just begun. RESET the machine: press and hold the ON/OFF [?] button for more than 3 seconds, and the machine will switch off. The dashboard will show "0:01". Close the door and wait until the drain cycle ends (around 1 minute). Open the door and switch the machine back on using the ON/OFF [?] button and select the new wash cycle and any desired options. Start the cycle by pressing the START/Pause [▶️/⏸️] button and closing the door within 4 seconds.
Adding Extra Crockery
Without switching off the machine, open the door first slightly to avoid water splashing out (START/Pause [▶️/⏸️] indicator light starts blinking) (Caution!: Hot steam!) and place the crockery inside the dishwasher. Press the START/Pause [▶️/⏸️] button and close the door within 4 seconds; the cycle will resume from the point at which it was interrupted.
Accidental Interruptions
If the door is opened during the wash cycle, or if there is a power cut, the cycle stops. ONLY IF YOU PRESS the START/Pause [▶️/⏸️] button and close the door within 4 seconds, the cycle will resume from the point at which it was interrupted.
Advice and Tips
Tips
- Before loading the baskets, remove all food residues from the crockery and empty the glasses. You do not need to rinse beforehand under running water.
- Arrange the crockery so that it is held in place firmly and does not tip over; and arrange the containers with the openings facing downwards and the concave/convex parts placed obliquely, thus allowing the water to reach every surface and flow freely.
- Warning: lids, handles, trays and frying pans should not prevent the sprayer arms from rotating.
- Place any small items in the cutlery basket.
- Very soiled dishes and pans should be placed in the lower basket because in this sector the water sprays are stronger and allow a higher washing performance.
- After loading the appliance, make sure that the sprayer arms can rotate freely.
Tips on Energy Saving
- When the household dishwasher is used according to the manufacturer's instructions, washing tableware in a dishwasher usually consumes less energy and water than hand dishwashing.
- In order to maximize dishwasher efficiency, it is recommended to initiate the wash cycle once the dishwasher is fully loaded. Loading the household dishwasher up to the capacity indicated by the manufacturer will contribute to energy and water savings. Information on the correct loading of tableware can be found in the Loading chapter.
- In case of partial loading, it is recommended to use a dedicated wash option if available (Half load [⚖️] / Zone Wash [3️⃣D] / Multizone), filling up only selected racks. Incorrect loading or overloading of the dishwasher may increase resources usage (such as water, energy and time, as well as increase noise level), reducing cleaning and drying performance.
- Manual pre-rinsing of tableware items leads to increased water and energy consumption and is not recommended.
Unsuitable Crockery
- Wooden crockery and cutlery.
- Delicately decorated glasses, artistic handicrafts and antique crockery. Their decorations are not resistant.
- Parts in synthetic material which do not withstand high temperatures.
- Copper and tin crockery.
- Crockery soiled with ash, wax, lubricating grease or ink. The colours of glass decorations and aluminium/silver pieces can change and fade during the washing process. Some types of glass (e.g. crystal objects) can become opaque after a number of wash cycles too.
Damage to Glass and Crockery
- Only use glasses and porcelain guaranteed by the manufacturer as dishwasher safe.
- Use a delicate detergent suitable for crockery.
- Collect glasses and cutlery from the dishwasher as soon as the wash cycle is over.
Hygiene
To avoid odour and sediment which can be accumulated in the dishwasher, please run a high-temperature program at least once a month. Use a teaspoon of detergent and run it without loading to clean your appliance.
Resistance to Frost
If the appliance is placed in surroundings exposed to the risk of frost, it must be drained completely. Turn off the water tap, remove the inlet and outlet hoses, and let all the water drain away. Make sure that the water softener is full of dissolved regeneration salt in the salt container, to protect the appliance from temperatures of up to -20°C.
If the appliance was stored in frost conditions, it must remain at an ambient temperature of min. 5°C for at least 24 hours before the first run.
Programs Table
ECO program data is measured under laboratory conditions according to European Standard EN 60436:2020. Note for Test Laboratories: For information on comparative EN testing conditions, please send an email to the following address: dw_test_support@whirlpool.com. Pre-treatment of the dishes is not needed before any of the programs. *) Not all options can be used simultaneously. **) Values given for programs other than the program Eco are indicative only. The actual time may vary depending on many factors such as temperature and pressure of the incoming water, room temperature, amount of detergent, quantity and type of load, load balancing, additional selected options and sensor calibration. The sensor calibration can increase program duration by up to 20 min.
Program | Programs description | Available options *) | Duration of wash program (h:min)**) | Water consumption (litres/cycle) | Energy consumption (kWh/cycle) |
---|---|---|---|---|---|
P1 ECO | Program is suitable to clean normally soiled tableware, that for this use, it is the most efficient program in terms of its combined energy and water consumption, and that it is used to assess compliance with the EU Ecodesign legislation. | 3:30 | 9.5 | 0.76 | |
P2 | Auto Intensive 65° - Automatic program for heavily soiled dishes and pans. | 3️⃣D | 2:25 - 3:10 | 15.5 - 24.5 | 1.30 - 1.70 |
P3 | Auto Mixed 55° - Automatic program for normally soiled dishes with dried food residues. Senses the level of soiling on the dishes and adjusts the program accordingly. When the sensor is detecting the soil level an animation appears in the display and the cycle duration is updated. | 3️⃣D | 1:20 - 3:00 | 7.5 - 19.5 | 0.75 - 1.20 |
P4 | Auto Fast Wash 50° - Automatic program for normally and lightly soiled dishes. The everyday cycle that ensures optimal cleaning and drying performance in a shorter time. | 3️⃣D | 1:00 - 1:50 | 7.5 - 15.5 | 0.70 - 1.10 |
P5 | Rapid 45° - Program is recommended for limited amount of lightly-soiled dishes with no dried food residues. Does not include the drying phase. | - | 0:30 - 0:40 | 10.0 - 12.0 | 0.55 - 0.65 |
P6 | Delicates 45° - Program for delicate items, which are more sensitive to high temperatures, for example, glasses and cups. | 1:40 - 1:50 | 12.5 - 16.5 | 0.95 - 1.20 | |
P7 | Good Night 55° - Suitable for night-time operation of the appliance. Ensures optimal cleaning and drying performance with the lowest noise emission. | 3️⃣D | 3:50 - 4:10 | 10.5 - 14.5 | 0.80 - 1.15 |
P8 | Sanitizing 65° - Normally or heavily soiled crockery, with additional antibacterial wash. Can be used to perform maintenance of the dishwasher. | 3️⃣D | 1:55 - 2:10 | 12.0 - 19.0 | 1.40 - 1.80 |
P9 | Soak - Used to refresh crockery planned to be washed later. No detergent is to be used with this program. | - | 0:12 | 4.5 | 0.10 |
P10 | Self Clean 65° - Program to be used to perform maintenance of the dishwasher, to be carried out only when the dishwasher is EMPTY using specific detergents designed for dishwasher maintenance. | -- | 1:15 | 11.0 | 1.10 |
Options and Functions
Options can be selected/deselected, after choosing the program, directly by pressing the corresponding button (if available - the indicator light [?] lights up) (see CONTROL PANEL). If an option is not compatible with the selected program (see PROGRAMS TABLE), the corresponding LED flashes rapidly 3 times and beeps will sound. The option will not be enabled. An option can change time or water or energy consumption for the program.
Loading the Racks
Cutlery Rack
The third rack was designed to house the cutlery. Arrange the cutlery as shown in the figure. A separate arrangement of the cutlery makes collection easier after washing and improves washing and drying performance. Knives and other utensils with sharp edges must be positioned with the blades facing downwards.
The cutlery rack is equipped with two sliding side trays to make the most of the height of the space below and enable the loading of high items into the upper rack.
Upper Rack
Load delicate and light dishes: glasses, cups, saucers, low salad bowls. The upper rack has tip-up supports which can be used in a vertical position when arranging tea/ dessert saucers or in a lower position to load bowls and food containers.
Adjusting the height of the upper rack
The height of the upper rack can be adjusted: a high position to place bulky crockery in the lower basket and low position to make the most of the tip-up supports by creating more space upwards and avoiding collision with the items loaded into lower rack. The upper rack is equipped with an Upper Rack height adjuster (see figure), without pressing the levers, lift it up by simply holding the rack sides, as soon as the rack is stable in its upper position. To restore to the lower position, press the levers [A] at the sides of the rack and move the basket downwards.
We strongly recommend that you do not adjust the height of the rack when it is loaded. NEVER raise or lower the basket on one side only.
Lower Rack
For pots, lids, plates, salad bowls, cutlery etc. Large plates and lids should ideally be placed at the sides to avoid interferences with the spray arm. The lower rack has tip-up supports which can be used in a vertical position when arranging plates or in a horizontal position (lower) to load pans and salad bowls easily.
3D Zone Wash [3️⃣D]
3D Zone Wash uses additional water jets located both: in the lower and upper part of the dishwasher (marked with orange colour) to wash more intensively heavily soiled items by increasing water coverage on dishes. Example: Load pots and casseroles facing the lower part of 3D Zone Wash components and activate the 3D Zone Wash option [3️⃣D] on the panel.
Care and Maintenance
Cleaning the Filter Assembly
Regularly clean the filter assembly so that the filters do not clog and that the waste water flows away correctly. Using the dishwasher with clogged filters or foreign objects inside the filtration system or spray arms may cause unit malfunction resulting in loss of performance, noisy work or higher resources usage. The filter assembly consists of three filters which remove food residues from the washing water and then recirculate the water. The dishwasher must not be used without filters or if the filter is loose.
At least once per month or after every 30 cycles, check the filter assembly and if necessary clean it thoroughly under running water, using a non-metallic brush and following the instructions below:
- Turn the cylindrical filter [A] in an anti-clockwise direction and pull it out (Fig 1). It is important when reinstalling the filter that the two triangles shown on the zoom meet.
- Remove the cup filter [B] by exerting a slight pressure on the side flaps (Fig 2).
- Slide out the stainless-steel plate filter [C] (Fig 3).
- In case you find foreign objects (such as broken glass, porcelain, bones, fruit seeds etc.), please remove them carefully.
- Inspect the trap and remove any food residues. NEVER REMOVE the wash-cycle pump protection (shown by an arrow) (Fig 4).
After cleaning the filters, replace the filter assembly and fix it in position correctly; this is essential for maintaining the efficient operation of the dishwasher.
Cleaning the Spray Arms
On occasions, food residue may become encrusted onto the spray arms and block the holes used to spray the water. It is therefore recommended that you check the arms from time to time and clean them with a small non-metallic brush. To remove the upper spray arm, you must remove it together with the manifold.
The lower spray arm may be removed by pulling it upwards and rotating it anti-clockwise. Mounting back the spray arm is by pulling it down and rotating it clockwise.
The top spray arm may be removed by pressing it up and then rotating it anti-clockwise. Mounting back the spray arm is by pulling it upwards and rotating it clockwise.
Troubleshooting
In case your dishwasher doesn't work properly, check if the problem can be solved by going through the following list. For other errors or issues, please contact authorized After-sales Service whose contact details can be found in the warranty booklet. Spare parts will be available for a period of either up to 7 or up to 10 years, according to the specific Regulation requirements.
PROBLEMS | POSSIBLE CAUSES | SOLUTIONS |
---|---|---|
The salt indicator [?] is lit | Salt reservoir is almost empty. | Refill the reservoir with salt (for more information - see FILLING THE SALT RESERVOIR). Check the water hardness setting if necessary - see WATER HARDNESS TABLE. |
The salt indicator [?] is blinking | Salt reservoir is empty. | Refill the reservoir with salt as soon as possible. Using the appliance without salt may cause damage to its internal components. |
The rinse aid indicator [?] is lit or blinking | Rinse aid dispenser is empty. (After refill, the rinse aid indicator may remain lit for a short time). | Refill the dispenser with a rinse aid (for more information - see FILLING THE RINSE AID DISPENSER). |
Descale indicator [⚙️] is lit or blinking; "dES" alarm is displayed. | Limescale is accumulating on internal components of the appliance. | Descale the appliance immediately using the Self Clean program and a commercially available descaling product (see OPTIONS AND FUNCTIONS). Refill the reservoir with salt [?]. Check the water hardness setting. If the appliance is not descaled, it will stop functioning. |
The appliance has not been plugged in properly. | Insert the plug into the socket. | |
The dishwasher won't start or does not respond to commands. | Power outage. | For safety reasons, the dishwasher will not re-start automatically when power returns. Open dishwasher door, press START/Pause [▶️/⏸️] button and close the door within 4 seconds. |
The dishwasher door is not closed. | Vigorously push the door until you hear the "click". | |
ActiveDry [☀️] pin is not pulled in. | Press START/Pause [▶️/⏸️] and close the door within 4 seconds. | |
A cycle is interrupted by door opening for more than 4 seconds. | Switch off the appliance by pressing the ON-OFF/Reset [?] button, switch it back on after approximately one minute and restart the program. If the problem persists, unplug the appliance for 1 minute, then plug it back in. | |
The dishwasher won't drain. Display shows: F7 E3 or F9 E1 | The filter is clogged with food residues or limescale. | Clean the filter and descale the appliance (see CLEANING THE FILTER ASSEMBLY and DESCALE INSTRUCTION). |
The drain hose is kinked. | Check the drain hose (see INSTALLATION INSTRUCTION). | |
The sink drain pipe is blocked. | Clean the sink drain pipe. | |
The dishwasher makes excessive noise. | Dishes are rattling against each other. | Position the crockery correctly (see LOADING THE RACKS). |
An excessive amount of foam is present. | The detergent has not been measured out correctly or it is not suitable for use in dishwashers (see FILLING THE DETERGENT DISPENSER). Restart the current cycle by switching OFF the dishwasher, then switch it on again, select a new program, press START/Pause [▶️/⏸️] and close the door within 4 seconds. Please do not add any detergent. | |
The dishes are not clean. | Crockery has not been arranged properly. | Arrange the crockery correctly (see LOADING THE RACKS). |
The filter is clogged with food residues or limescale. | Clean the filter assembly (see CARE AND MAINTENANCE). | |
Crockery has not been arranged properly. | Arrange the crockery correctly (see LOADING THE RACKS). | |
Spray arms cannot rotate freely, being hindered by the dishes. | Arrange the crockery correctly (see LOADING THE RACKS). Check that the upper rack is in correct position and adjust (lift up) if necessary. | |
The wash cycle is too gentle. | Select an appropriate wash cycle (see PROGRAMS TABLE). | |
An excessive amount of foam is present. | The detergent has not been measured out correctly or it is not suitable for use in dishwashers (see FILLING THE DETERGENT DISPENSER). | |
The cap on the rinse aid compartment has not been closed correctly. | Make sure the cap of the rinse aid dispenser is closed. | |
The filter is clogged with food residues or limescale. | Clean the filter and descale the appliance (see CLEANING THE FILTER ASSEMBLY). | |
The salt reservoir [?] is empty. | Fill the salt reservoir (see FILLING THE SALT RESERVOIR). | |
The dishwasher does not fill the water. Display shows: H2O [?] and [?] is lit; acoustic alarm sounds. | No water in the water supply or the tap is closed. | Make sure there is water in the water supply and the water tap is open. |
The water inlet hose is kinked. | Check the inlet hose (see INSTALLATION). Open dishwasher door, press START/Pause [▶️/⏸️] button and close the door within 4 seconds. | |
The screen in the water inlet hose is clogged; it is necessary to clean it. | Check and clean the screen in the water inlet hose. Open dishwasher door, press START/Pause [▶️/⏸️] button and close the door within 4 seconds. | |
The dishwasher finishes the cycle prematurely. Display shows: F8 E3 | The filter is clogged with food residues or limescale. | Clean the filter and descale the appliance (see CLEANING THE FILTER ASSEMBLY and DESCALE INSTRUCTION). |
Drain hose positioned too low or siphoning into the home sewage system. | Check if end of the drain hose is placed at the correct height (see INSTALLATION). Check for siphoning into the home sewage system, and install a siphon breaker/air admittance valve if necessary. | |
An excessive amount of foam is present. | The detergent has not been measured out correctly or it is not suitable for use in dishwashers (see FILLING THE DETERGENT DISPENSER). | |
Air in the water supply. | Check water supply for leaks or other issues letting air inside. | |
The dishes are not dried well. | Rinse aid [?] is not present or the dosage is too low. | Make sure the rinse aid dispenser is filled (see FILLING THE RINSE AID DISPENSER). Multifunctional tablets only will not provide as good drying effects as the actual use of liquid rinse aid. |
The dishes have been unloaded after the door was opened automatically but before the actual cycle end. | Make sure the cycle has ended before starting to unload the dishes (see DAILY USE). For even better drying results, it is recommended to let the dishes sit inside the dishwasher with the door open for additional 15 minutes after the cycle ends. | |
The dishes are sitting too flat. | If you notice puddles of water inside cavities of cups, mugs or bowls, try loading the dishes (especially in the upper rack) providing more inclination to let larger amounts of water drip down before drying starts. | |
The selected cycle does not have the drying phase. | Please check in the PROGRAMS TABLE if the selected program is equipped in the drying phase. Cycle without the drying phase may not deliver desired drying efficiency, so it is recommended to change cycle selection for the one that has the drying phase. | |
The dishes are made of non-stick or plastic. | Some water drops remaining on this type of material are normal. | |
Dishes and glasses have blue streaks or bluish tinges. | Rinse aid [?] dosage is excessive. | Adjust the dosage to a lower setting. |
Dishes and glasses are covered with limescale or a whitish film. | Salt reservoir [?] is empty. | Refill the reservoir with salt [?] as soon as possible. Using the appliance without salt may cause damage to its internal components. |
The water hardness setting is too low. | Increase the setting (see WATER HARDNESS TABLE). | |
The cap of the salt reservoir [?] is not properly closed. | Check and close the salt reservoir cap. | |
The rinse aid reservoir [?] is empty or rinse aid dosage is insufficient. | Refill the dispenser with rinse aid [?] and check dosage setting (for more information - see FILLING THE RINSE AID DISPENSER). | |
Dishwasher shows F8 E5 | Valve is blocked or faulty. | Close the water tap, if possible. Do not switch off the power supply. Call the service. |
Policies, Standard Documentation, and Support
Policies, standard documentation, ordering of spare parts and additional product information can be found by:
- Using QR code and visiting our website: docs.hotpoint.eu
- Visiting our website: parts-selfservice.whirlpool.com
- Alternatively, contact our After-sales Service (See phone number in the warranty booklet). When contacting our After-sales Service, please state the codes provided on your product's identification plate.
The model information can be retrieved using the QR-Code reported in the energy label. The label also includes the model identifier that can be used to consult the portal of the registry at https://eprel.ec.europa.eu.