Audio Authority

2048 Mercer Road, Lexington, KY 40511-1071 • 800-322-8346 or 859-233-4599 • www.audioauthority.com

Date: Oct. 27, 2023

Service Bulletin Number: SB-008

Service Bulletin

Subject: Potential of untapped screw holes for video head mounting.

Summary: A limited quantity of 1500 counter stations do not have threaded holes for mounting a 1501/1502L video head.

Models Affected:

Description:

Two holes on the rear of the counter station should have tapped threads for mounting the video head option. The affected units have holes that are not tapped.

Instructions:

Only use approved self-tapping screws: AAC Part # 711-438 (#6 x 1/2" Type A self-tapping Phillips / pan head screws) to mount the optional video head. We recommend installing these by hand with a screwdriver, instead of using a power-driver to avoid stripping the holes.

How to Obtain Parts:

A prepack (670-550) will be provided with affected counter stations. If you need to order screws, call Audio Authority Technical Support at 800-322-8346. You can also email us at support@audioauthority.com with questions.

Thank you for your continued support of our products and services and for your valuable business!

Audio Authority Technical Support
support@audioauthority.com

Diagram Description:

The diagram illustrates the rear panel of an Audio Authority counter station. It shows two circular mounting holes, indicated by arrows, where an optional video head is attached. The bulletin notes that these specific units lack the necessary threaded holes for this mounting.

PDF preview unavailable. Download the PDF instead.

SB-008 1500A-screws 20231027 Skia/PDF m120 Google Docs Renderer

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