LeapFrog My Pal Scout & Violet Quick Start Guide
Get Started
This guide provides instructions for setting up and using your LeapFrog My Pal Scout or My Pal Violet plush toy.
Step 1: Initial Setup
Before playing with or connecting your puppy, remove the plastic pull tab from the back and discard it.
Visit leapfrog.com/MyPals2 on your device (smartphone, tablet, or computer). For a list of supported browsers, refer to the System Requirements section.
Create or sign in to your LeapFrog account. Follow the on-screen instructions to set up your child's profile, including their name and favorites.
Step 2: Connect to Your Device
Open the hook-and-loop fastener on the back of your puppy to access the Battery Box. Slide open the Battery Box door to reveal the cable. Ensure your puppy's Power/Volume Switch is in the 'On' position for a successful connection.
Connect the puppy's cable from the Battery Box to your device's 3.5mm headphone jack (or adapter) on your smartphone, tablet, or computer. Important: Do not plug the cable into peripheral or external accessories, such as speakers or docks.
Follow the webpage instructions to turn your device's audio volume all the way up and begin the download process.
Step 3: Ready to Play
Once the Light-Up Collar illuminates and your puppy says, "I'm ready to play now," disconnect the cable from your device. Tuck the cable back into the Battery Box, close the Battery Box door securely, and fasten the hook-and-loop closure over the Battery Box.
Introduction to Your My Pal
Your My Pal puppy features several interactive components:
- Light-Up Collar: Provides visual cues during play.
- Daytime Songs Paw: Press to play learning songs, personalized songs, and melodies.
- Activities Paw: Press to hear your puppy talk about your child's favorite things, count, pretend to be other animals, or discuss feelings.
- Lullaby Paw: Press once for five minutes of music, twice for ten minutes, or a third time for fifteen minutes of soothing lullaby music.
- On/Off Paw: Press to turn the puppy off or pause play. Press any paw to resume play mode.
- Power/Volume Switch: Located on the Battery Box for complete power control and volume adjustment.
- Battery Box: Houses the batteries and the connection cable.
- Cable: Connects the puppy to your device for customization.
How to Play
Interact with your My Pal puppy by pressing its paws:
- Daytime Songs Paw: Plays a variety of learning songs, personalized songs, and melodies.
- Activities Paw: Engages your child with talking about favorite things, counting, animal sounds, and feelings.
- Lullaby Paw: Offers soothing music. A single press plays five minutes, a double press plays ten minutes, and a triple press plays fifteen minutes.
To turn off your puppy temporarily, press the On/Off Paw. To resume play, press any paw. For complete shutdown, use the Power/Volume Switch located on the Battery Box.
Instructions for Care and Use
Caring for Your Puppy
- For indoor, dry-location use only.
- Keep food and beverages away from the product.
- Do not spill any liquids on the product, as this may render it inoperative.
- Avoid prolonged exposure to extreme temperatures and direct sunlight.
- Avoid dropping the product.
- Never attempt to dismantle the product.
Cleaning Your Puppy
- Disconnect the cable from your device before cleaning.
- Clean with a slightly damp cloth using cold water.
- Do not use soap, detergent, or other chemicals.
- Never submerge the product in water.
- Allow the puppy to dry completely before reusing.
Battery Information
The batteries included are for in-store demonstration purposes and should be replaced for optimal home use. The toy requires 3 AA (also known as LR6 in some countries) alkaline batteries.
Battery Removal and Installation Instructions
- Open the battery door using a Phillips screwdriver.
- If used batteries are present, remove them by pulling up on one end of each battery.
- Install new batteries, ensuring correct polarity (+/-) as indicated in the battery compartment diagram.
- Replace the battery door securely.
Important Information & Safety Instructions
Battery Safety
- Batteries are small objects. Battery replacement must be performed by an adult.
- Always follow the polarity (+/-) diagram in the battery compartment.
- Promptly remove used batteries from the product and dispose of them properly.
- Remove batteries if the product will not be used for a prolonged period.
- Only use batteries of the same or equivalent type as recommended.
- DO NOT incinerate used batteries.
- DO NOT dispose of batteries in fire, as they may explode or leak.
- DO NOT mix old and new batteries or different types of batteries (e.g., alkaline/standard).
- DO NOT recharge non-rechargeable batteries.
- DO NOT short-circuit the supply terminals.
- Rechargeable batteries must be removed from the toy before being charged and should only be charged under adult supervision.
CAUTION: Cable Access
As packaged, a cable for adult use in transferring data is accessible via an opened battery door. After data transfer and battery installation are completed by an adult, the battery door must be secured by the adult using a Phillips screwdriver. To prevent access to the cable, DO NOT allow a child to play with the toy if the battery door is not secured.
CAUTION: Device Connection
Plug the puppy's cord directly into the 3.5mm headphone jack (or adapter) on your smartphone, tablet, or computer. Do not plug the cord into peripheral or external accessories, such as speakers or docks.
CAUTION: Product Condition
Routinely check this product for proper and safe condition. If there is any damage or broken parts, remove the product from use.
CAUTION: Crib Toy Warning
This product is not intended as a crib toy. To prevent entanglement injury, NEVER add strings, ties, or other products to this item.
Troubleshooting
If you encounter issues with your My Pal puppy, try the following solutions:
| Symptom | Try This |
|---|---|
| Your puppy does not turn on or does not respond. |
|
| Your puppy operates erratically or makes loud noises. |
|
| Your puppy does not detect your device even though the cable is connected to your device's headphone jack. |
|
For a more detailed list of troubleshooting hints and other helpful information, visit leapfrog.com/support.
System Requirements
Minimum System Requirements
- Internet connection (high-speed connection recommended).
- Smartphone, tablet, or computer with a 3.5mm headphone jack (or adapter).
Internet Browser Requirements
- PC: Microsoft Edge (latest version), Chrome™ browser (latest version), or Mozilla Firefox (latest version).
- Mac Computer: Safari® browser (latest version), Chrome™ browser (latest version), or Mozilla Firefox (latest version).
- iOS: iOS version 10 or higher with Safari® browser (latest version) or Chrome™ browser (latest version).
- Android™: Android version 7.0 or higher with Chrome™ browser (latest version).
Microsoft Edge is a trademark of Microsoft Corporation; Android and Chrome are trademarks of Google LLC; Safari and Mac are trademarks of Apple, Inc.; and Mozilla and Firefox are trademarks of Mozilla Corporation. All trademarks, service marks, and company names are the property of their respective owners.
Regulatory & Compliance
FCC Notice
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications to this unit not expressly approved by LeapFrog Enterprises, Inc., could void the user's authority to operate the equipment.
Canada Compliance
CAN ICES-3 (B) / NMB-3 (B)
Environmental Phenomena
The unit may malfunction if subjected to radio-frequency interference. It should revert to normal operation when the interference stops. If not, it may become necessary to turn the power off and back on, or remove and reinstall the batteries. In the unlikely event of an electrostatic discharge, the unit may malfunction and lose memory, requiring the adult to reset the device by removing and reinstalling the batteries.
Supplier's Declaration of Conformity
47 CFR § 2.1077 Compliance Information
- Trade Name: LeapFrog®
- Model: 19156, 19190/19157, 19191
- Product Name: My Pal Scout™/My Pal Violet™
- Responsible Party: LeapFrog Enterprises, Inc.
- Address: 6401 Hollis Street, Suite 100, Emeryville, CA 94608
- Website: www.leapfrog.com
Consumer Support & Recycling
Consumer Support
- U.S. Consumer Service Contact: Visit our Consumer Support website at www.leapfrog.com/support 24 hours a day.
- Canada Consumer Service Contact: Visit our Consumer Support website at www.leapfrog.ca/support 24 hours a day.
Recycling Information
For information on how this product might be recycled, visit www.leapfrog.com/recycle or call (800) 701-5327.
