Oase Fountain Pump 320

Operating instructions

REMINDER
CALL 1-866-627-3435 BEFORE RETURNING TO STORE.

Product Components

PartDescriptionQTY
APump with flow control1
B1/2 in. and 3/4 in. ID tubing adapter1

Diagram Description: Image shows the pump unit (A) and two ribbed adapters (B).

About These Operating Instructions

Welcome to OASE Living Water. You made a great choice with the purchase of this product Fountain Pump 320. Prior to operating the unit, please read the instructions of use carefully and fully familiarize yourself with the unit. Ensure that all work on and with this unit is only carried out in accordance with these instructions. Please strictly follow the enclosed instructions to ensure safe and correct handling of the product. Keep these instructions in a safe place. Please also hand over the instructions when passing the unit on to a new owner.

Warnings and Caution Symbols

The symbols used in this operating manual have the following meanings:

  • [Warning: Electrical Hazard] Risk of injury to persons due to dangerous electrical voltage. This symbol indicates an imminent danger, which can lead to death or severe injuries if the appropriate measures are not taken.
  • [Warning: General Hazard] Risk of personal injury caused by a general source of danger. This symbol indicates an imminent danger, which can lead to death or severe injuries if the appropriate measures are not taken.
  • [Important: Pacemaker Warning] The unit is equipped with a permanent magnet. The magnetic field may affect the function of pacemakers.
  • [Information] Important information for trouble-free operation.

Intended Use

The Fountain Pump 320, referred to in the following as "unit", may only be used as specified in the following:

  • For pumping clean water in indoor and outdoor fountains, table fountains, and statues.
  • Operation under observance of the technical data.

The following restrictions apply to the unit:

  • Do not use in swimming pools.
  • CAUTION - this pump has been evaluated for use with water only.
  • Never run the unit without water.
  • Do not use for commercial or industrial purposes.
  • Do not use in conjunction with chemicals, food products, easily flammable or explosive substances.
  • Do not connect to the domestic water supply.
  • Do not exceed the voltage shown on the pump.
  • Do not remove the grounding pin from the power cord plug.
  • Inspect the power cord for damage before installation and maintenance.
  • WARNING - To reduce the risk of an electric shock, use only on portable self-contained fountains no larger than 5 feet in any direction.

Use other than that intended: This unit can be dangerous and cause harm if not used in accordance with these instructions. Any use not in accordance with these instructions or modification(s) to the unit will void the limited warranty.

Questions, problems, missing parts?
Before returning to your retailer, call us at 1-866-627-3435, 8 a.m.-6 p.m., EST, Monday-Friday, or email us at customercare@oase-livingwater.com. Or visit our website at www.oase-livingwater.com

Installation

WARNING: Risk of electric shock – This pump is supplied with a grounding conductor and grounding-type attachment plug. To reduce the risk of electric shock, be certain that it is connected only to a properly grounded, grounding-type receptacle.

Important:

  • Always place the unit below water level.
  • It is recommended to place the unit horizontally on the ground ensuring its stable position.
  • Do not lift the pump by its power cord.
  1. Attach the adapter to the pump first, then connect the appropriate tubing to the adapter. NOTE: Tubing is NOT INCLUDED.Diagram Description: Shows adapter being attached to pump, then tubing to adapter.
  2. Attach the other end of tubing to desired fountain feature.

Start-up

[Attention: Pump Safety] The pump must never run dry. Possible consequences: The pump will be destroyed. Protective measures: Check the water level at regular intervals. Always place the unit below water level.

[Attention: Overload Protection] The installed temperature sensor automatically turns the pump off if it is overloaded. The pump automatically switches on again once the motor has cooled down. Risk of accident!

Install the unit so that it is not exposed to direct sun radiation (max. 104 °F / 40 °C).

Important: The unit switches on automatically when power connection is established.

  1. Switching on: Connect power plug to the socket.Diagram Description: Shows power plug being inserted into an electrical socket.
  2. Adjusting flow: Adjust the flow control to the preferred setting.Diagram Description: Shows a dial or lever being adjusted on the pump.
  3. Switching off: Disconnect the power plug.

Maintenance and Cleaning

[Attention: Electrical Hazard] Dangerous electrical voltage. Possible consequences: Death or serious injuries.

Protective measures:

  • Electrical units and installations with a rated voltage of U > 12 V AC or U >30 V DC located in the water: Isolate the units and installations (switch off and disconnect from the power supply) before reaching into the water.
  • Isolate the unit before starting any work.
  • Secure the unit to prevent unintentional switching on.

[WARNING: Magnetic Force] This pump uses a very strong magnet to achieve superior performance. When removing the impeller assembly, there will be considerable magnetic force resisting the extraction of the impeller assembly. This is normal. Likewise, when replacing the impeller assembly, there will be a strong magnetic force pulling the assembly into the pump, potentially causing injury to fingers and, in rare cases, damaging the ceramic shaft or rear bearing. Use thick gloves when replacing the impeller assembly.

Cleaning the Unit

  • Regular cleaning of the pump may be necessary depending upon the environment in which it is operated. Clean the pump when it is visibly soiled or when a drop in performance is detected.
  • Clean the unit with warm water using a soft brush.
  • Never use aggressive cleaning agents or chemical solutions. These could attack the housing surface or impair the function.
  • In the event of stubborn furring (calcium deposits), a common household cleaner free from vinegar and chlorine can be used. Subsequently, clean the pump thoroughly using warm water.

Cleaning the Pump

  1. Disconnect the pump from the power source. Disconnect the tubing.
  2. Remove the front cover and disassemble the impeller cover to expose the impeller assembly.Diagram Description: Shows pump with front cover removed, then impeller cover removed.
  3. Remove the impeller assembly by gently pulling on the impeller blades.Diagram Description: Shows impeller assembly being pulled out.
  4. Use a soft cloth or brush to clean the impeller assembly and the inside of the impeller housing. Check parts for damages such as cracked rotor, shaft or bearing, cracks in the magnet, and broken plastics. Replace parts if necessary.Diagram Description: Shows cleaning of impeller and housing, and checking parts.
  5. Reassemble in the reverse order.

Questions, problems, missing parts?
Before returning to your retailer, call us at 1-866-627-3435, 8 a.m.-6 p.m., EST, Monday-Friday, or email us at customercare@oase-livingwater.com. Or visit our website at www.oase-livingwater.com

Storage/Winterization

  • Cease operation of the unit when water temperatures drop below 46 °F (8 °C), or at the latest, when freezing temperatures are expected.
  • Thoroughly clean the unit and check for damage.
  • Ensure that the storage place is inaccessible to children.

Wear Parts

The impeller unit is a wear part and is excluded from the warranty.

Disposal

Do not dispose of this unit with domestic waste! Disable the unit beforehand by cutting off the cables. Further information about the recycling of this product can be obtained from your local municipal authority.

Troubleshooting

IssueCauseSolution
The unit is not performing its suction functionPower supply not connectedConnect pump power supply, check the supply lines to make sure the voltage is correct.
Impeller blocked, shaft brokenRemove the front cover, and impeller cover to expose the impeller. Turn the impeller to ensure that it is not broken or jammed by debris. Also check to make sure that the ceramic shaft or bearings are not broken.
Insufficient flowFountain or spitter cloggedCheck for kinks or obstructions in tubing or spitter.
Pump is not completely submergedCompletely submerge pump in the water.
Flow control closed too farAdjust flow control.
Screen cloggedClean.
Tubing blockedClean or replace tubing.
Tubing kinkedEliminate kink, replace tubing if it is damaged.
Excessive flow loss in the tubing due to friction
  • Reduce tubing length to reduce frictional loss.
  • Select larger adapter and hose diameter.
Unit switches off after a short running periodPump overload. The flow is automatically stopped to protect the pump.
  • Clean the pump housing and impeller assembly.
  • Reduce the ambient temperature (e.g., ensure that the specified water temperature is adhered to; avoid direct sunlight).
Pump is not completely submergedCompletely submerge pump in the water.
Impeller wornReplace impeller assembly.
Excessive soiled waterClean impeller housing, bearing, and impeller assembly on pump and clean fountain water.
Impeller blocked, shaft brokenRemove the front cover, and impeller cover to expose the impeller. Turn the impeller to ensure that it is not broken or jammed by debris. Also check to make sure that the ceramic shaft or bearings are not broken.
Water temperature too highMaximum water temperature: +95 °F (+35 °C).

Technical Specifications

ModelModel No.Rated voltagePower consumptionMax. flow rateMax. head heightCord lengthConnection for hosesDimensions
32045414120V / 60 Hz0.4 A / 23 W320 GPH6.2 ft.16 ft.1/2", 3/4"3.97 x 2 x 3.09 in.

Pump Components Diagram

Diagram Description: Exploded view of the Fountain Pump 320. Parts are numbered and listed below:

Pos.Fountain Pump 320
1Front cover
2Flow control
3Impeller cover
4Shaft support
5Shaft
6Impeller assembly
71/2 in. ID tubing adapter
83/4 in. ID tubing adapter

Contact Information

Questions, problems, missing parts?
Before returning to your retailer, call us at 1-866-627-3435, 8 a.m.-6 p.m., EST, Monday-Friday, or email us at customercare@oase-livingwater.com. Or visit our website at www.oase-livingwater.com

Models: Fountain Pump 320

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