Samsung TV User Guide

Before Reading This Simple User Guide

This TV comes with this Simple User Guide and an embedded User Guide (accessible via Menu > Settings > Support > Open User Guide). You can download manuals and view their content on your computer or mobile device at www.samsung.com.br.

Important Safety Instructions

Read the safety instructions before using the TV. Refer to the following table for an explanation of symbols that may be present on your Samsung product.

Symbol Explanations

• ⚠️ CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.
• CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.
• [High Voltage Symbol]: This symbol indicates high voltage is present inside. Contact with any internal part of this product is dangerous.
• [Information Symbol]: This symbol indicates the product contains important literature regarding its operation and maintenance.
• [Class II Symbol]: This symbol indicates that a safety connection to earth ground is not required. If this symbol is absent on a product with a power cord, the product MUST have a reliable connection to protective earth ground.
• [AC Symbol]: The rated voltage marked with this symbol is Alternating Current (AC).
• [DC Symbol]: The rated voltage marked with this symbol is Direct Current (DC).
• ? Caution. Consult Usage Instructions: This symbol instructs the user to consult the Simple User Guide for more safety information.

Energy

• Do not overload outlets, extension cords, or adapters beyond their voltage and capacity. This may cause fire or electric shock. Refer to the power specifications section of the manual or the power supply label on the product for voltage and amperage information.
• Route power cords so they are not likely to be walked on or pinched by items placed on or against them. Pay particular attention to cords at the plug ends, wall outlets, and the point where they exit the appliance.
• Never insert metallic objects into any open parts of this device. This may cause electric shock.
• To avoid electric shock, never touch the internal parts of this device. This device should only be opened by qualified service personnel.
• Ensure the power cord is connected until it is firmly seated. When disconnecting the power cord from an outlet, always pull by the power cord plug. Never disconnect by pulling the power cord. Do not touch the power cord with wet hands.
• If this appliance does not operate normally—especially, if it emits unusual sounds or odors—unplug it immediately and contact an authorized dealer or Samsung service center.
• To protect this device from lightning strikes, or when left unused for long periods, ensure it is unplugged from the wall outlet and the antenna or cable system is disconnected.
• Accumulated dust may cause electric shock, electrical leakage, or fire, causing the power cord to spark and heat up, or the insulation to deteriorate.
• Use only properly grounded plugs and outlets. Improper grounding may cause electric shock or equipment damage. (For Class I equipment only.)
• To completely disconnect this device, it must be unplugged from the wall outlet. To ensure this device can be disconnected quickly if necessary, make sure the wall outlet and power plug are readily accessible.

Installation

• Do not place this device near or over a space heater or electric heater, or where it is exposed to direct sunlight.
• Do not place containers (e.g., vases) containing water on this device, as this may result in fire or electric shock.
• Do not expose this appliance to rain or moisture.
• Contact an authorized Samsung service center for information if you plan to install your TV in a location with excessive dust, high or low temperatures, high humidity, chemicals, or where it will operate 24 hours a day (e.g., an airport, train station). Failure to do so may cause serious damage to your TV.
• Do not expose this device to splashes.

Wall Mounting the TV

If this TV is wall-mounted, follow the instructions exactly as recommended by the manufacturer. If not installed properly, the TV may slide or fall, causing serious injury to children or adults and seriously damaging the TV.

• The Samsung wall mount kit is not included with the product and is sold separately at the Samsung Service Center.
• Samsung Electronics is not responsible for any product damage or injury caused to you or others if you decide to install the wall mount yourself.
• Samsung is not responsible for product damage or injury when a non-specified or non-VESA-compliant wall mount is used, or when the consumer does not follow the product installation instructions.
• Install the mount on a solid wall perpendicular to the floor. Before attaching the mount to surfaces other than drywall, contact your nearest dealer for additional information. If you install the TV on the ceiling or an inclined wall, it may fall and cause serious personal injury.
• When installing the wall mount kit, it is recommended to tighten all four VESA screws.
• If you wish to install a wall mount kit using only the two upper screws, ensure you use a Samsung wall mount kit that supports this type of installation. (This type of wall mount kit may not be available for purchase depending on your geographic region.)
• Do not install the TV at an inclination greater than 15 degrees.
• Standard dimensions for wall mount kits are shown in the table below in the Unpacking and Installation Manual.
• [Warning Symbol] Do not install the wall mount kit while the TV is powered on. This may cause injury due to electric shock.
• Do not use screws longer than the standard dimension or that do not comply with VESA specifications for standard screws. Screws that are too long may damage the interior of the TV.
• For wall mounts that do not comply with VESA specifications for standard screws, the screw length may differ depending on the mount specifications.
• Do not overtighten the screws. This may damage the product or cause it to fall, resulting in injury. Samsung is not responsible for such accidents.
• Always have two people to install the TV on the wall. Models of 82 inches or larger require four people to install the TV on the wall.

Providing Adequate Ventilation for the TV

When installing your TV* and the One Connect Box, maintain a distance of at least 10 cm between the TV* and the One Connect Box and other objects (walls, furniture sides, etc.) to ensure adequate ventilation. Failure to provide adequate ventilation may cause fire or product issues due to increased internal temperature.

*: One Connect models only

If using a TV stand or wall mount, it is highly recommended to use only parts provided by Samsung Electronics. Using parts provided by another manufacturer may cause product problems or injuries from the product falling.

Safety Precautions

⚠️ Caution: Pushing, leaning, or climbing on the TV can cause it to fall. Do not lean on or destabilize the TV. This can cause the TV to tip over and result in serious injury or death.

Follow all safety instructions provided in the safety booklet that accompanies the TV. For added stability and safety, you can purchase and install an anti-tip device by following the instructions in "To prevent the TV from falling."

❗ WARNING: Never place the TV in an unstable location. The TV may fall, causing injury or death. Many injuries can be avoided by taking simple precautions, such as:

• Always use cabinets, stands, or mounting methods recommended by Samsung.
• Always use furniture that can safely support the TV.
• Always ensure the TV is not overhanging the edge of the supporting furniture.
• Always instruct children about the dangers of climbing on furniture to reach the TV or its controls.
• Always organize the cables connected to the TV so they are not tripped over or pulled or grabbed.
• Never place the TV on unstable furniture.
• Never place the TV on top of high furniture (e.g., cabinets or bookshelves) without securing both the furniture and the TV to a suitable support.
• Never place the TV on fabric or other materials that may be located between the TV and the furniture.
• Never place items that encourage climbing, such as toys and remote controls, on top of the television or on the furniture where the television is placed. If an existing TV is moved to another location, the same considerations mentioned above apply.
• When you need to reposition or lift your TV for replacement or cleaning, do not remove the stand.

To Prevent the TV from Falling

[Anchor Symbol] (not provided)

1. Using appropriate screws, firmly attach one set of brackets to the wall. Ensure the screws are securely fastened to the wall. Depending on the wall type, other materials such as anchors may be required.
2. Using screws of the appropriate size, firmly attach one set of brackets to the TV. For screw specifications, refer to "Standard Screw" in the Unpacking and Installation Manual.
3. Connect the brackets attached to the TV and the brackets attached to the wall with a durable, strong cable, and then secure the cable firmly.
4. Install the TV close to the wall so it does not fall backward.
5. Connect the cable so that the wall-mounted brackets are at the same height as the TV-mounted brackets or at a height below these brackets.

Precautions When Installing the TV with a Stand (The Frame Series Only)

When installing the TV with a stand, avoid placing the stand on the back surface of the table. Doing so may cause the motion sensor on the bottom of the TV to not function correctly.

Operation

• This device uses batteries. Your community may have environmental regulations that require proper disposal of these batteries. Contact your local authorities for information on disposal or recycling.
• Store accessories (remote control, batteries, etc.) in a safe place out of reach.
• Do not drop or strike the product. If the product is damaged, unplug the power cord and contact a Samsung service center.
• Do not dispose of the remote control or batteries in fire.
• Do not short-circuit, disassemble, or overheat batteries.
• Never remove the polarizing film after removing the protective film from the screen. If you do not find the protective film removal label, it means the protective film has already been removed.
• ⚠️ CAUTION: There is a danger of explosion if the batteries used in the remote control are replaced with the incorrect type of batteries. Replace only with the same or equivalent type.
• ❗ WARNING - Do not use liquid fumigators containing chemicals, such as mosquito repellents or air fresheners, around the product. If the vapor enters the product's surface or interior, it may cause stains or malfunction.
• ❗ WARNING - TO PREVENT THE SPREAD OF FIRE, ALWAYS KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT.

Care for the TV

• To clean this device, unplug the power cord from the outlet and wipe it with a soft, dry cloth. Do not use any chemicals, such as wax, benzene, alcohol, solvents, insecticides, air fresheners, lubricants, or detergents. These chemicals can damage the TV's appearance or erase the printing on the product.
• The exterior and screen of the TV can be scratched during cleaning. To avoid scratches, be sure to clean the exterior and screen carefully with a soft cloth.
• Do not spray water or any other liquid directly onto the TV. Any liquid that comes into contact with the product may cause failure, fire, or electric shock.

01 Package Contents

Ensure the following items are included with your TV. If any item is missing, contact your dealer.

• Simple User Guide
• Samsung Smart Remote
• Warranty Card / Regulation Guide (not available in all locations)
• *TV Power Cable
• **One Connect Box
• **One Connect Box Power Cable
• **One Connect Cable x 2
• **One Connect Cable Holder (for wall mounting)
• ***One Connect Box
• ***One Connect Box Power Cable
• ***One Connect Cable

* Some of the items specified above may not be included in the package depending on the product model or geographic region.

** QN8**D, QN9**D, S95D Series

*** The Frame Series

* Some of the items specified above may not be included in the package depending on the TV model.

Item colors and shapes may vary depending on the model.

Cables not included can be purchased separately.

Check if accessories are hidden behind or inside the packaging materials when opening the box.

The screen can be damaged by direct pressure when handled incorrectly. As shown in the figure, hold the edges of the screen when lifting the TV. For more information on handling, refer to the Unpacking and Installation Manual that accompanies this product.

[Do Not Touch Symbol] Do not touch this screen!

Using the One Connect Cable Holder (QN8**D, QN9**D, S95D Series Only)

You can use the One Connect cable holder to organize cables during wall mount installation.

02 Connecting the TV to the One Connect Box (One Connect Box Models Only)

For more information on connecting via the One Connect Box, refer to the Unpacking and Installation Manual.

• Do not use the One Connect Box upside down or vertically.
• Be careful not to subject the cable to any of the following actions. The One Connect Cable contains a power circuit.

Actions to Avoid:

• [Bend Symbol] Bending
• [Twist Symbol] Twisting
• [Pull Symbol] Pulling
• [Pressure Symbol] Applying Pressure
• [Electric Shock Symbol] Electric Shock

? LASER PRODUCT CLASS 1 (The Frame Series Only)

• Caution - Invisible laser radiation when open. Do not stare into the beam.
• Do not bend the One Connect Cable excessively. Do not cut the cable.
• Do not place heavy objects on the cable.
• Do not disassemble any of the cable connectors.
• Caution - Use of controls, adjustments, or performance of procedures other than those specified herein may result in hazardous radiation exposure.

03 Initial Setup

When you turn on your TV for the first time, it will immediately start the Initial Setup. Follow the on-screen instructions and set the basic TV settings to suit your viewing environment.

• You will need a Samsung account to access our network-based smart services. If you choose not to log in, you will only be able to connect to terrestrial TV (applicable to devices with tuners only) and external devices, for example, via HDMI.
• When installing the 43LS03D model as a wall mount, it can be installed and used vertically. Some features may not utilize portrait or full-screen mode. The initial setup is optimized for landscape mode.

Using the TV Function Button

You can turn on the TV with the TV Function Button located on the bottom of the TV and then use the Control Menu. The Control Menu will be displayed when the TV Function Button is pressed while the TV is on.

The position and shape of the buttons on the bottom of the TV may differ depending on the model. The screen may dim if the Samsung logo film or the film on the bottom of the TV is not removed. If a protective film is applied, remove it.

• Control Menu
• TV Function Button / Remote Control Sensor / Microphone Button / *Motion Sensor
• TV Function Button / Remote Control Sensor
• Microphone Button
• *In Art Mode, the remote control sensor on the bottom of the TV remains off.
• *: The Frame Series only

How to Turn the Microphone On/Off

You can turn the microphone on or off using the respective button on the bottom or back of the TV. If the microphone is turned off, all voice and sound features using the microphone will not be available.

• This function is compatible only with the QN8**D/QN9**D/S95D/The Frame series.
• The position and shape of the microphone button may differ depending on the model.
• During analysis with microphone data, the data is not saved.

04 Troubleshooting and Maintenance

Troubleshooting

For more information, refer to "Troubleshooting" in the User Guide. (Menu > Settings > Support > Open User Guide > Troubleshooting)

If none of the troubleshooting tips apply to your case, visit www.samsung.com.br and click on Support, or contact the Samsung service center.

• This panel is made up of sub-pixels that require sophisticated production technology. However, there may be some bright or dark pixels on the screen. These pixels will not have any impact on the product's performance.
• To keep your TV in optimal condition, update it with the latest software. Use the Update Now or Auto Update functions in the TV menu (Menu > Settings > Support > Software Update > Update Now or Auto Update).

The TV Does Not Turn On.

• Ensure the power cord is securely connected to the Product and the wall outlet.
• Ensure the wall outlet is functioning and that the remote control sensor on the bottom of the TV is lit and glowing a solid red.
• Try pressing the TV Function Button on the bottom of the TV to check if the problem is not with the remote control. If the TV turns on, refer to the "The remote control does not work" section.

The Remote Control Does Not Work.

• Check if the remote control sensor on the bottom of the TV blinks when you press a button on the remote control.
• DU7 Series (except for model DU77**): If it does not blink, replace the batteries in the remote control. Ensure the batteries are installed with the poles (+/-) in the correct position. Alkaline batteries are recommended for longer life.
• Other Models: When the remote control battery is depleted, charge it using the USB charging port (Type-C) or turn the remote control over to expose the solar cell to light.
• Try pointing the remote control directly at the TV at a distance of 1.5 m to 1.8 m.
• If the TV came with a Samsung Smart Remote (Bluetooth remote control), make sure to pair the remote control with the TV. To pair a Samsung Smart Remote, press the and buttons together for 3 seconds.

Eco Sensor and Screen Brightness

The Eco Sensor automatically adjusts the TV's brightness. The Eco Sensor measures the ambient light and optimizes the TV's brightness automatically to reduce power consumption. If you want to disable this function, go to Menu > Settings > All Settings > General & Privacy > Power & Energy Saving > Brightness Optimization.

The Eco Sensor is located on the bottom of the TV. Do not obstruct the sensor with any material. This may reduce image brightness.

05 Specifications and Other Information

Specifications

Notes

• This device is a Class B digital equipment.
• For more information about the power supply and power consumption, refer to the information on the label attached to the product.
• On most models, the label is attached to the back of the TV. (On some models, the label is inside the terminal cover.)
• On One Connect Box models, the label is attached to the bottom of the One Connect Box.
• The weight mentioned in the Unpacking and Installation Manual may vary by region.
• This equipment operates on a secondary basis, meaning it is not entitled to protection against harmful interference, even from stations of the same type, and cannot cause interference to systems operating on a primary basis.
• To connect a network cable, use a CAT 7 cable (*STP type) for the connection. (100/10 Mbps) * Shielded Twisted Pair
• The images and specifications in the Unpacking and Installation Manual may differ from the actual product.

Reducing Power Consumption

When you turn off the TV, it enters standby mode. In standby mode, it continues to consume a small amount of power. To reduce power consumption, unplug the power cord when you do not intend to use the TV for an extended period.

Important Information Regarding TV Format Viewing Warranty

Refer to the warranty terms for more information about the product warranty included in this manual.

Wide screen (16:9 aspect ratio) LED screens are primarily designed to display full-motion video in widescreen format. Images displayed on them should primarily be in 16:9 widescreen format, or be expanded to fill the screen if your model offers such a function and the images are in constant motion. The display of static graphics and images on the screen, such as the side black bars on standard, non-expanded format TV programs and videos, should be limited to no more than 5% of the total weekly TV viewing time. Furthermore, the display of other static images and text, such as stock market news, video game displays, logos, websites, or computer graphics and patterns, should be limited for all TVs as described above. Displaying static images beyond the above guidelines may cause uneven wear on the LED screens and, consequently, permanent ghosting issues on the screen. To prevent this, vary the programming and images, displaying full-screen moving images rather than static images or black bars. On LED models that offer image framing features, use these controls to view different formats as a full-screen image.

Be mindful of the selection and duration of TV formats used for viewing. Uneven wear of the LED screen as a result of format selection and usage, as well as permanent ghost images, are not covered by the Samsung limited warranty.

Environmental Information

Packaging:

All unnecessary material has been removed from the product packaging. We strive, with each design, to create packaging whose parts are easy to separate and are recyclable, including: styrofoam padding, cardboard box, and plastic bags. Please dispose of packaging conscientiously, preferably through recycling.

Product:

The purchased product consists of materials that can be recycled and reused if disassembled by specialized companies.

Disposal:

Please observe the legislation in your region regarding the disposal of the product at the end of its life, the disposal of packaging components, and batteries. In case of doubt or consultation, call the Customer Service Center at 0800 555 0000. Samsung Eletrônica da Amazônia Ltda and the Environment thank you.

Regulatory Information (ANATEL)

Series <S95D>

WCB735M 04743-25-02217

WIC212S 20557-22-02217

Incorporates product homologated by Anatel under number 04743-25-02217.

Incorporates product homologated by Anatel under number 20557-22-02217.

This equipment is not entitled to protection against harmful interference and cannot cause interference in duly authorized systems.

For more information, consult the Anatel website: https://www.gov.br/anatel/pt-br

Series <QN8**D>

WCB941M 18057-20-02217

WIC212S 20557-22-02217

Incorporates product homologated by Anatel under number 18057-20-02217.

Incorporates product homologated by Anatel under number 20557-22-02217.

This equipment is not entitled to protection against harmful interference and cannot cause interference in duly authorized systems.

For more information, consult the Anatel website: https://www.gov.br/anatel/pt-br

Series <QN9**D>

WCD940M 22881-23-02217

WID210S 23309-23-06057

Incorporates product homologated by Anatel under number 22881-23-02217.

Incorporates product homologated by Anatel under number 23309-23-06057.

This equipment is not entitled to protection against harmful interference and cannot cause interference in duly authorized systems.

For more information, consult the Anatel website: https://www.gov.br/anatel/pt-br

Series <LS03D>

WCP730M 08738-18-02217

WIC212S 20557-22-02217

MDRBI303 19373-21-02217

Incorporates product homologated by Anatel under number 08738-18-02217.

Incorporates product homologated by Anatel under number 20557-22-02217.

Incorporates product homologated by Anatel under number 19373-21-02217.

This equipment is not entitled to protection against harmful interference and cannot cause interference in duly authorized systems.

For more information, consult the Anatel website: https://www.gov.br/anatel/pt-br