Samsung Simple User Guide

Before Reading This Simple User Guide

This TV comes with this Simple User Guide and an embedded User guide. Access the embedded guide via the TV's menu: (left directional button) > Settings > Support > Open User guide. You can also download manuals and view content on your PC or mobile device from www.samsung.com.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.

• CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.
• CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
• [High Voltage Symbol] This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
• [Information Symbol] This symbol indicates that this product has included important literature concerning operation and maintenance.
• [Class II Product Symbol] Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).
• [AC Voltage Symbol] AC voltage: Rated voltage marked with this symbol is AC voltage.
• [DC Voltage Symbol] DC voltage: Rated voltage marked with this symbol is DC voltage.
• Caution. Consult instructions for use: This symbol instructs the user to consult the Simple User Guide for further safety related information.

Power

• Do not overload wall outlets, extension cords, or adapters beyond their voltage and capacity, as this may cause fire or electric shock. Refer to the power specifications section of the manual or the power supply label on the product for voltage and amperage information.
• Power-supply cords should be placed so they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
• Never insert anything metallic into the open parts of this apparatus, as this may cause electric shock.
• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
• Be sure to plug in the power cord until it is firmly seated.
• When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
• If this apparatus does not operate normally (especially if there are any unusual sounds or smells), unplug it immediately and contact an authorized dealer or Samsung service center.
• To protect this apparatus from a lightning storm, or to leave it unattended and unused for a long time, unplug it from the wall outlet and disconnect the antenna or cable system.
• Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat due to deteriorating insulation.
• Use only a properly grounded plug and wall outlet. An improper ground may cause electric shock or equipment damage (Class I Equipment only).
• To turn off this apparatus completely, disconnect it from the wall outlet. Ensure the wall outlet and power plug are readily accessible for quick unplugging if necessary.

Installation

• Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
• Do not place any objects containing water on this apparatus, as this can result in a fire or electric shock.
• Do not expose this apparatus to rain or moisture.
• Contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day (e.g., an airport, a train station). Failure to do so may lead to serious damage to your TV.
• Do not expose this apparatus to dripping or splashing.

Mounting the TV on a wall

If you mount this TV on a wall, follow the manufacturer's instructions exactly. Incorrect mounting may cause the TV to slide or fall, leading to serious injury or damage.

• To order a Samsung wall mount kit, contact Samsung service center at 1-800-SAMSUNG (1-800-726-7864).
• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used, or when the consumer fails to follow product installation instructions.
• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. Installing the TV on a ceiling or slanted wall may result in severe personal injury.
• When installing a wall mount kit, it is recommended to fasten all four VESA screws.
• If installing a wall mount kit that uses only two top screws, ensure you use a Samsung wall mount kit that supports this type of installation (availability may vary by region).
• Do not mount the TV at more than a 15-degree tilt.
• Standard dimensions for wall mount kits are shown in the Unpacking and Installation Guide.
• Do not install your wall mount kit while your TV is turned on, as this may result in personal injury from electric shock.
• Do not use screws that are longer than the standard dimension or do not comply with VESA standard screw specifications, as they may cause damage to the inside of the TV set.
• For wall mounts not complying with VESA standard screw specifications, screw length may differ based on mount specifications.
• Do not fasten screws too firmly, as this may damage the product or cause it to fall, leading to personal injury. Samsung is not liable for such accidents.
• Always have two people mount the TV onto a wall. For 82-inch or larger models, have four people mount the TV.

Providing proper ventilation for your TV

When installing your TV and One Connect Box, maintain a distance of at least 4 inches (10 cm) between them and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failure to do so may result in a fire or product issues due to increased internal temperature.

*: One Connect Box Supported Model Only

When installing your TV with a stand or a wall mount, it is strongly recommended to use parts provided by Samsung Electronics only. Using parts from another manufacturer may cause difficulties with the product or result in injury from the product falling.

Safety Precaution

• Caution: Pulling, pushing, or climbing on the TV may cause it to fall. Do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death.
• Follow all safety precautions provided in the Safety Flyer included with your TV.
• For added stability and safety, you can purchase and install the anti-tip device; refer to "Preventing the TV from falling."
• WARNING: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries can be avoided by taking simple precautions such as:
• Always use cabinets or stands or mounting methods recommended by Samsung.
• Always use furniture that can safely support the television set.
• Always ensure the television set is not overhanging the edge of the supporting furniture.
• Always educate about the dangers of climbing on furniture to reach the television set or its controls.
• Always route cords and cables connected to your television so they cannot be tripped over, pulled, or grabbed.
• Never place a television set in an unstable location.
• Never place the television set on tall furniture (e.g., cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Never place the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Never place items that might tempt climbing, such as toys and remote controls, on the top of the television or furniture on which the television is placed.
• If the existing television set is to be retained and relocated, apply the same considerations as above.
• When relocating or lifting the TV for replacement or cleaning, be sure not to pull out the stand.

Preventing the TV from falling

★: Wall-anchor (not supplied)

1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. You may need additional material such as wall anchors depending on the wall type.
2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV. For screw specifications, refer to the standard screw part in the Unpacking and Installation Guide.
3. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly. Install the TV near the wall so it does not fall backward. Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.

Precautions when installing the TV with a stand (The Frame Series only)

When installing the TV with a stand, avoid placing the stand on the back part of the table surface. Failure to do so may cause the motion sensor at the bottom of the TV not to work properly.

Operation

• This apparatus uses batteries. In your community, there might be environmental regulations requiring proper disposal of these batteries. Please contact your local authorities for disposal or recycling information.
• Store accessories (remote control, batteries, etc.) safely out of reach.
• Do not drop or strike the product. If damaged, disconnect the power cord and contact a Samsung service center.
• Do not dispose of remote control or batteries in a fire.
• Do not short-circuit, disassemble, or overheat batteries.
• CAUTION: There is a danger of explosion if batteries are replaced with the wrong type. Replace only with the same or equivalent type.
• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Caring for the TV

• To clean the TV, unplug the power cord and wipe the product with a soft, dry cloth. Do not use chemicals like wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents, as they can damage the TV's appearance or erase printing.
• The exterior and screen can get scratched during cleaning. Wipe carefully with a soft cloth to prevent scratches.
• Do not spray water or any liquid directly onto the TV. Liquid entering the product may cause failure, fire, or electric shock.

Internet security

Samsung takes steps to protect its Internet-compatible Smart TVs against unauthorized access and hacking. Sensitive communications are encrypted, and the TV's operating system prevents unauthorized application installation. However, no Internet-connected device is completely secure. Take additional steps to safeguard your TV:

• Promptly install Samsung software updates that improve security. Enable Auto Update in the TV's menu: (left directional button) > Settings > Support > Software Update > Auto Update.
• Secure your wireless access point and network:
• Secure your access point's management settings with a unique password.
• Implement standard encryption (e.g., WPA2) on your wireless access point.
• Secure your wireless network with a strong password.
• Ensure your access point's firewall is enabled.
• Keep all Internet-connected devices behind your network's firewall.
• Use the standby mode button on your access point or modem to disconnect your home network from the Internet when not in use.
• Use strong passwords for all Internet accounts (Netflix, Facebook, etc.).
• Do not accept unexpected messages on your TV screen requesting to link a device or enable a remote session.
• Do not visit suspicious websites or install suspicious programs. Install only authorized apps provided by Samsung through Samsung Smart Hub.

01 Connecting the TV to the One Connect Box (One Connect Box Supported Model only)

Refer to the Unpacking and Installation Guide for details on connecting via the One Connect Box.

• Do not use the One Connect Box upside-down or upright.
• Take care not to subject the One Connect Cable to bending, twisting, pulling, or pressing, as it contains a power circuit.
• [Laser Product Symbol] CLASS 1 LASER PRODUCT (The Frame Series only). Caution - Invisible laser radiation when open. Do not stare into beam.
• Do not bend or cut the One Connect Cable excessively.
• Do not place heavy objects on the cable.
• Do not disassemble cable connectors.
• Caution - Use of controls, adjustments, or procedures other than those specified herein may result in hazardous radiation exposure.

Using the One Connect cable holder (QN8**D, QN9**D, S95D Series only)

The One Connect cable holder can be used to tidy cables during wall mount installation.

02 Initial Setup

When you turn on your TV for the first time, it starts the Initial Setup. Follow the on-screen instructions to configure basic settings for your viewing environment. A Samsung Account is required for network-based smart services. Without logging in, you can only connect to terrestrial TV (if applicable) and external devices via HDMI.

For the 43LS03D model, vertical installation as a wall mount is possible. Some features may not support portrait mode or full screen; the initial setup is optimized for landscape mode.

Using the TV Controller

Turn on the TV using the TV Controller button at the bottom of the TV, then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On.

The position and shape of the buttons at the bottom of the TV may differ by model. The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not removed.

• A Control menu
• B TV Controller button / Remote control sensor / Microphone switch / *Motion Sensor (The Frame Series only)
• C TV Controller button / Remote control sensor
• D Microphone switch

*In Art mode, the Remote control sensor at the bottom of the TV remains off.

How to turn on and off the Microphone

You can turn the microphone on or off using the switch at the bottom or rear bottom of the TV. If the microphone is turned off, all voice and sound features using the microphone will be unavailable. This function is supported on Q7*D/Q8*D/QN8*D/QN9*D/QN8**D/QN9**D/S8*D/S9*D/The Frame Series. The position and shape of the microphone switch may differ by model. Data from the microphone is not saved during analysis.

03 Troubleshooting and Maintenance

Troubleshooting

For more information, refer to "Troubleshooting" in the User guide: (left directional button) > Settings > Support > Open User guide > Troubleshooting. If troubleshooting tips do not resolve the issue, visit www.samsung.com and click Support, or contact the Samsung service center.

The panel is made of sub-pixels requiring sophisticated technology. A few bright or dark pixels may exist but will not impact product performance.

To keep your TV in optimum condition, upgrade to the latest software using the Update Now or Auto Update functions in the TV's menu: (left directional button) > Settings > Support > Software Update > Update Now or Auto Update.

• The TV won't turn on.
• Ensure the power cord is securely plugged into the product and the wall outlet.
• Verify the wall outlet is working and the remote control sensor at the bottom of the TV is lit and glowing a solid red.
• Press the TV Controller button at the bottom of the TV to check if the issue is with the remote control. If the TV turns on, refer to "The remote control does not work."
• The remote control does not work.
• Check if the remote control sensor at the bottom of the TV blinks when a button is pressed.
• DU7 Series: If it does not blink, replace the remote control's batteries. Ensure batteries are installed with correct polarity (+/-). Alkaline batteries are recommended.
• Other models: When the remote's battery is discharged, charge it using the USB charging port (C-type), or turn the remote over to expose the solar cell to light.
• Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5-1.8 m) away.
• If your TV includes a Samsung Smart Remote (Bluetooth Remote), ensure it is paired with the TV. To pair, press the and buttons together for 3 seconds.

Eco Sensor and screen brightness

The Eco Sensor automatically adjusts TV brightness based on room lighting to reduce power consumption. To disable this feature, navigate to (left directional button) > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization.

The eco sensor is located at the bottom of the TV. Do not block the sensor with any object, as this can decrease picture brightness.

04 Specifications and Other Information

Specifications

• Display Resolution: QN8**D/QN9**D Series: 7680 x 4320; Other models: 3840 x 2160
• Sound (Output): Varies by series (e.g., DU7/DU8/Q6*D/Q7*D Series: 20 W; QN900D Series: 90 W; LS03D Series (43"-50"): 20 W, (55"-85"): 40 W)
• Operating Temperature: 50 °F to 104 °F (10°C to 40 °C)
• Operating Humidity: 10% to 80%, non-condensing
• Storage Temperature: -4 °F to 113 °F (-20 °C to 45 °C)
• Storage Humidity: 5% to 95%, non-condensing

Notes

• This device is a Class B digital apparatus.
• Refer to the label attached to the product for power supply and power consumption information. The label is typically on the back of the TV, inside the cover terminal, or on the bottom of the One Connect Box.
• For LAN cable connection, use a CAT 7 (*STP type) cable (100/10 Mbps). *Shielded Twisted Pair
• Images and specifications in the Unpacking and Installation Guide may differ from the actual product.

Decreasing power consumption

The TV enters Standby mode when turned off, consuming a small amount of power. To decrease power consumption, unplug the power cord when the TV will not be used for an extended period.