INSTALLATION MANUAL

Thank You!

Dear Valued Customer, Thanks to your kind support of NTQ, we hope our product can improve the quality of your life. As our valued customer, your comments and opinions are very important to us. If you have any concerns, questions, or comments, we hope that you will bring them to our attention. Please keep the carton and packaging materials until your product is completely installed. Feel free to contact us if you encounter any problems such as missing parts ❓, or product defects ❌ during the installation process. We are happy to provide you with the most sincere service. Sincerely NTQ Service Team

Safety Instructions

READ ALL INSTRUCTIONS BEFORE UNPACKING THE PRODUCT

DANGER / ATTENTION !

Instructions that, if ignored, could result in death or serious injury ? caused by incorrect handling or installation of the product. These instructions must be observed for safe installation.

People are required to lift ?️ and during the entire installation of this product.

Installation of this product by an inexperienced installer may result in personal injury or death ?!

NTQ reserves the right to change, update, modify, alter, redesign this manual/product or its policies without prior notice! It is your responsibility to visit the website to download or contact customer service for the most updated version of the installation instructions.

NTQ shall not be liable for any injuries or property damages in connection with this product during installation or use of this product.

• Limited warranty is void on any commercial installation. ❌
• NTQ is not responsible for local code compliance for this product.
• Building and plumbing codes may vary from state-to-state in accordance to your location.
• NTQ is not responsible for providing any compliance certifications.
• NTQ is not responsible to provide any type of certifications for this product.
• Under no circumstances shall NTQ be liable for any and all incidental damages sustained in connection with this product.
• Neither manufacturer, nor distributor, nor retailer is responsible for water damage or flood caused due to use of this product.
• Under no circumstances shall NTQ be liable for any and all fees, cost of installation/re-installation/removal, subsequent damage or transportation in case of the product defect ❌.

Tools Required for Installation ?️

• Silicone
• Level
• Tape Measure
• Socket extension
• Safety Glass
• Putty Knife
• Knife
• Soft Cloth
• Pencil / Marker
• Channel Pliers
• Wrench
• Wrench

Toilet Installation Guide ⚙️

Three Year Limited Warranty ?️

LIMITED WARRANTY COVERAGE

3 YEAR LIMITED WARRANTY

NTQ products are made with quality materials and excellent craftsmanship to provide customers with a long-lasting product. In the case of any defects in materials or craftsmanship under regular use, inspected within the first one year of delivery, NTQ will provide replacement parts at no charge, or at its option, replace any product or part of the product that is deemed defective, under normal installation, use, service, and maintenance. This warranty applies only to the original purchaser. Proof of purchase will be required in the case of a claim. SCRATCHES ARE NOT COVERED UNDER WARRANTY. ❌

The manufacturer warrants this product to be free of manufacturing defects during the above-mentioned warranty time. Please keep a copy of the original invoice as proof of purchase.

NTQ will, at its option, (1) repair or replace the defective part(s) or product(s) at no charge; (2) issue a refund of the original purchase price of the product(s) (Valid within 30 days from the date of delivery); or (3) issue a credit to be applied toward the purchase of a new NTQ product. Shipping/delivery charges may apply and are at NTQ's sole discretion.

RESPONSIBILITIES OF OTHERS

Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user. They are responsible for ensuring the unit is free of defect or damage.

Notices are placed on and in the unit and on the shipping carton advising the installer of this responsibility.

In the event of a problem, the unit must not be installed. NTQ is not responsible for failures or damage that could have been discovered, repaired, or avoided by proper inspection and testing prior to installation.

Damage occurring in transit is the responsibility of the carrier. The user or installer MUST open the crate and inspect the unit for damage when it is delivered. If damage is discovered, it must be reported immediately to the seller and the carrier in writing, and an inspection requested. Failure of the carrier to respond should be reported to the seller and the carrier. Your freight claims should be filed promptly thereafter.

LIMITATIONS AND EXCLUSIONS

This warranty does not cover instances of negligence, misuse, abuse, improper installation, carelessness, accident, hard water or mineral deposits, exposure to corrosive materials, misapplication, damages caused by improper maintenance, alteration of the product, or failure to follow care or installation instructions enclosed with your product. This warranty is void if the NTQ is subject to alteration, or if repairs are attempted by anyone other than an authorized agent of NTQ. This warranty does not extend to plumbing or components installed by dealers, installers or by any party other than NTQ.

NTQ will not be liable for loss of use of the NTQ, inconvenience, or any other incidental or consequential costs, expense or damages. Please note that some states do not allow the exclusion or limitation of incidental damages.

DISCLAIMER

Except as expressly provided, there shall be no warranty or obligation, express or implied, oral or statutory. No dealer or other person has the authority to make any warranties or representations concerning NTQ or its products. In no event shall NTQ be held responsible for any such warranties or representations.

WARRANTY SERVICE NOTE

When requesting warranty, be sure to have the following:

• Copy of original invoice
• Date of installation
• Description and pictures of defect
• Model number or description of model

To obtain warranty service and replacement part, please contact NTQ Customer Service. NTQ will determine whether to repair or replace your product, issue a refund, or issue a credit.