Eureka AS1100-AS1109 Series Owner's Guide

With Cord Rewind - Upright Vacuum Cleaner; Household Type

Thank you for purchasing your new Eureka vacuum!

For easy assembly, please take a few moments to read this owner's guide.

If you have questions about your new vacuum, please contact our customer service helpline at 1-800-282-2886. We're here to help! Hours: 8 a.m. to 7:30 p.m. (CST), Monday - Friday; 10 a.m. to 6:30 p.m. (CST), Saturday - Sunday.

Promotional code: airspeed2011. Special Offer: receive 15% off parts and accessories when ordering online. Promotion excludes vacuums and maintenance packs.

Where to Find Important Vacuum Information

Keep this information handy. Write the model, type, and serial number here:

• Date of purchase (keep your receipt): _________________________
• Model number and type: _________________________
• Serial number: _________________________

Find these numbers on a label on the middle back side of the vacuum cleaner. Refer to these numbers when ordering parts and accessories or if service is needed.

Before You Start Your Vacuum Cleaner

Refer to the Quick Start Guide for assembly and use. This Owner's Guide provides important instructions to prolong the life of your Eureka vacuum cleaner.

To register your product, visit www.eureka.com and click on the ‘Register Your Product’ link in the top right corner.

Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka Customer Service HELPLINE 1-800-282-2886 immediately.

Important Safeguards

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

WARNING

To reduce the risk of fire, electric shock, or injury:

• ⚠️ Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the electrical cord when not in use and before servicing.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Hold plug when rewinding into cord reel. Do not allow plug to whip when rewinding.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage position while using attachments.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust cup, filter and screen, and HEPA exhaust filter in place.
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
• Unplug before connecting turbo nozzle.

SAVE THESE INSTRUCTIONS

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

Motor

Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.

How to Identify Parts of Vacuum Cleaner

The vacuum cleaner includes the following parts:

• Handle
• Hose
• Air path selector knob
• Power cord
• Cord reel
• Suction plates
• Turbo nozzle (on some models)
• Dust cup release
• Filter assembly (located inside dust cup)
• Dust cup
• Exhaust/HEPA filter compartment (located behind dust cup)
• Height adjustment knob
• Brush roll cover
• Cord clip
• Carry handle
• Wand (Wand 1 and Wand 2 on some models)
• Lower hose retainer
• Base hose
• Handle release

Special Features available on some models include Turbo nozzle and Turbo cover.

Maintenance Schedule

Refer to the back side of the dust cup for the Maintenance Schedule.

Important: READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER. Moving parts! Power switch is marked [On/Off Symbol].

Filter Maintenance:

• Washable dust cup filter DCF25: Clean as needed to maintain suction. To clean, lift latch, remove dust cup, press down tab to remove filter cover. Pull filter latch to release dust cup cover, lift out cup filter. Wash filter and allow to air dry thoroughly. Reinstall cup filter and close cover. Filters and screen must be in place for cover to lock.
• Exhaust/HEPA filter EF6: Replace within 6 months. Lift out filter and replace. Reinstall cover and snap into place. HEPA filter cover must be in place at all times.
• Filter tube and screen: Lift out filter tube and screen. Shake off dust. Rinse and dry thoroughly. Align tabs on filter tube, screen, and cup; drop into position.
• Dust cup: Empty cup after each use. Press lever to release bottom lid to empty debris. Close lid until it clicks.

Brush Roll:

Clean monthly. Check brush roll periodically and remove debris. Use scissors to clip threads or hair.

Type S Belt:

Replace worn, cut, or out-of-shape belts.

Hose:

Periodically check hose for clogs to prevent air restriction.

How to Use Accessories

Before using accessories:

• Pull out cord to desired length, do not pull past the red line. Push cord into cord clip.
• Move brush roll lever to the off position and put the vacuum in an upright position.
• Turn the air path selector knob to ‘tools’.
• When finished vacuuming, press the switch to retract the cord.

CAUTION: When using tools, always place the handle in the upright position and move the brush roll lever to the off position.

2-Position Wand:

(Wand 2 on some models or available for purchase) Loosen wand and hose from vacuum. Push tool onto the end of the wand. For a short wand, push the hose release button to remove wand 1 and attach the tool to the end of the hose. For a longer wand, slide off wand 2, turn it over, then push the opposite end onto wand 1.

Dusting Brush:

Use for furniture, drapes, and vents.

Crevice Tool:

Use for baseboards, corners, and tight spaces.

Turbo Nozzle:

(On some models or available for purchase) Use for furniture and stairs.

Stair Hose:

(On some models or available for purchase) Make sure the vacuum is below you, pushed against the bottom step. Attach the stair hose to the end of the hose or wand. Attach the turbo nozzle to the end of the stair hose. Note: Hose length can be increased by releasing the hose from the hose retainer on the back of the unit. Reposition the hose inside the hose retainer after using accessories.

How to Clear a Blockage

Make sure the vacuum is turned off and the power cord is unplugged.

Hose Blockage:

• Remove hose from hose retainer. Flex the hose to loosen any blockage.
• Remove dust cup. Set air path knob to ‘floors.’ Use finger to check for debris.
• Base hose: Pull down to loosen the end of the base hose. Use finger to clear blockage. Snap hose end back up into position.
• Hose connector: Pull out the left side tab to remove the connector. Remove debris. Align the tab at the right and snap the connector back into place.

How to Maintain Your Vacuum Cleaner

Make sure the vacuum cleaner is turned off and the power cord is unplugged.

Maintain Brush Roll:

Motor pulley can become hot with normal use.

How to Clean Brush Roll:

Check brush roll periodically and remove debris. Use scissors to clip threads or hair.

How to Replace Brush Roll:

Lay the vacuum with its back on the floor. Remove 3 screws. Rotate the brush roll plate up and lift off. Rotate the brush roll to remove. To install a new brush roll, align the star end first, then position the opposite end. Rotate to make sure the brush roll fits securely. Replace the brush roll plate by aligning rounded ends in slots and rotating the plate down over the brush roll. Press the plate tightly, ensuring the 4 hooks latch around the rod. Replace the 3 screws.

Check Type S Belt

Allow unit to cool completely before servicing. Replace if worn, cut, or out of shape.

• Remove 4 screws from the vacuum cover and lift off the cover.
• Push up the gray latch to release and lift up the belt cover.
• Remove the old belt from the wheel first, then from the motor shaft.
• Place the new belt around the motor shaft; pull to loop over the top of the wheel.
• Rotate the wheel and belt toward the vacuum front to center the belt on the wheel.
• Push firmly on the belt cover until it clicks. Replace the vacuum cover and the 4 screws.

How to Maintain Turbo Nozzle (on some models)

Turn the nozzle onto its back side. Remove 1 screw. Rotate the lower part of the cover down over the brush and lift off the cover. Clear blockage from the brush roll area. Use scissors to clip threads or hair. Place the cover back into position and tighten the screw.

The Eureka Limited Warranty

Eureka warrants this vacuum cleaner to be free from defects in material and workmanship for a term of three years for normal household use. Warranty is granted only to the original purchaser and members of the immediate household. This warranty is good for three years from the date of purchase only when the vacuum cleaner is used in accordance with Eureka operating instructions.

This warranty does not cover:

• Parts requiring replacement under normal use, such as disposable dust bags, filters, drive belts, light bulbs, brush roll, bristles, impellers, and cleaning.
• Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Owner's Guide.
• Defects or damages caused by unauthorized service or the use of other than Genuine Eureka, ARM & HAMMER™, and Filtrete™ by 3M parts.

What Eureka will do:

Eureka will, at its option, repair or replace a defective vacuum or vacuum part covered by this warranty. As a matter of warranty policy, Eureka will not refund the consumer's purchase price.

Obtaining Warranty Service:

To obtain warranty service, you must return the vacuum or vacuum part along with "proof of purchase" to any Eureka Authorized Warranty Station. For Eureka Authorized Warranty Station or Service Information, visit www.eureka.com, write, or telephone toll-free:

• USA: 1-800-282-2886, Electrolux Home Care, North America Service Division, P.O. Box 3900, Peoria, IL 61612
• Mexico: (55) 5343-4384, Electrolux Home Care
• Canada: 1-800-282-2886, Electrolux Home Care, North America Service Division, 5855 Terry Fox Way, Mississauga, Ontario L5V 3E4

Obtaining Warranty Service Outside Your Community:

You must pay the shipping charges to the Eureka Authorized Warranty Station. Return Shipping Charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type, and serial number located on the rating plate on the lower backside of the vacuum.

Further Limitations and Exclusions:

Any warranty implied in connection with your purchase or use of the vacuum, including any warranty of Merchantability or Fitness For A Particular Purpose, is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall the manufacturer be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the vacuum. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which may vary by state.

The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc. 3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care Products, Inc. under license.

Problem Solving

Make sure the vacuum is turned off and the power cord is unplugged.

Thermal Cut-off Notice:

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose, or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. 3) After the 30-minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.

Troubleshooting Table:

Motor will not start.

• Cause: Power plug. Solution: Push plug securely into outlet, try another outlet, or check circuit breaker.
• Cause: Power switch. Solution: Step on power switch to turn vacuum on.
• Cause: Thermal cut-off. Solution: See detailed "thermal cut-off" instructions above.

Vacuum does not clean carpet or bare floor.

• Cause: Dust cup and filter. Solution: Empty dust cup, clean and/or change filter. Clean or replace filters regularly to maintain suction (See Page 2). If picking up fine dust, the dust cup may not look full, but a fine substance tends to reduce suction when it blocks air flow through the filter and screen. Refer to page 2 for filter maintenance. Make sure filter, screen, and dust cup are installed properly.
• Cause: Air path selector. Solution: Turn selector knob to ‘floors.’
• Cause: Belt. Solution: Replace a worn, cut, or out-of-shape belt (See Page 5).
• Cause: Hose. Solution: Remove clogs from the hose that restrict airflow. Make sure hose is replaced into hose retainer (See Page 4).
• Cause: Brush roll lever. Solution: For carpet, ensure brush roll lever is tilted forward. Brush roll will not turn when vacuum is in upright position and lever is tilted to back. For bare floors, push back of lever down to turn off brush roll (See Page 3).
• Cause: Carpet height setting. Solution: Turn height adjustment knob to another position.
• Cause: Suction plates. Solution: Ensure suction plates are able to move freely.

No suction at the end of hose.

• Cause: Dust cup and filter. Solution: Empty dust cup, clean and/or change filter. Clean or replace filters regularly to maintain suction (See Page 2). If picking up fine dust, the dust cup may not look full, but a fine substance tends to reduce suction when it blocks air flow through the filter and screen. Refer to page 2 for filter maintenance. Make sure filter, screen, and dust cup are installed properly.
• Cause: Air path selector. Solution: Turn selector knob to ‘tools.’
• Cause: Hose. Solution: Remove clogs from the hose that restrict airflow. Make sure hose is replaced into hose retainer (See Page 4).

Turbo nozzle will not turn (on some models).

• Cause: Rotating brush. Solution: Check turbo nozzle for debris (See Page 5).
• Cause: Vacuum height setting. Solution: If no suction at end of hose, turn selector knob to ‘tools.’ Adjust knob to a higher position.

Vacuum is hard to push.

• Cause: Belt. Solution: Replace a worn, cut, or out-of-shape belt.

Burning smell; brush roll will not turn.

• Cause: Belt. Solution: Check brush roll for debris (See Page 4). Replace broken or out-of-shape belt (See Page 5).

Cord will not rewind fully.

• Cause: Cord tangles. Solution: Pull out entire cord removing any kinks, and push button to rewind completely.

Eureka Customer Service HELPLINE 1-800-282-2886 | www.eureka.com