Eureka 4870 Series Owner's Guide

Important Safeguards

WARNING

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

• Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the electrical cord when not in use and before servicing.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use extra care when cleaning on stairs. Place vacuum cleaner on floor with the handle in storage position while using attachments.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust bag, motor filter and HEPA filter in place.
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
• Unplug before connecting turbo nozzle.

SAVE THESE INSTRUCTIONS

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

Motor: Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.

Vacuum Information

Where to Find Important Vacuum Information

Keep this information:

Model number and type: [Model Number]

Serial number: [Serial Number]

Find these numbers on a label on the lower back side of the vacuum cleaner. Refer to these numbers when ordering parts and accessories or if service is needed.

Before You Start Your Vacuum Cleaner

Refer to the Quick Start Guide for assembly and use. This Owner's Guide provides important instructions to prolong the life of your Eureka vacuum cleaner.

Inspection: Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka Customer Service HELPLINE 1-800-282-2886 immediately.

How to Identify Parts of Vacuum Cleaner

Diagram Description: The vacuum cleaner is shown from the front and side. Key parts are labeled:

• Handle: The main grip for maneuvering the vacuum.
• Cord retainer: A hook or clip to wrap the power cord.
• Hose: Flexible tube for suction.
• Power switch: Labeled 'On (I) / Off (O)' for operating the vacuum.
• Cover latch: Mechanism to open the dust bag compartment.
• Disposable dust bag & motor filter compartment: Area housing the dust bag and motor filter.
• Headlight: Illuminates the cleaning area (on some models).
• Height adjustment knob: Adjusts the vacuum head height for different carpet types.
• Brush roll cover: Protects the brush roll.
• Selector knob: Controls brush roll operation (e.g., bare floor, carpet).
• Large tube: Part of the wand assembly.
• Small tube: Part of the wand assembly.
• Twist lock: Secures the wand sections.
• Nested extension wand: Extends the reach of the hose.
• HEPA filter latch: Secures the HEPA filter compartment.
• HEPA compartment: Housing for the HEPA filter.
• Stair carrying handle: For easier transport, especially on stairs.
• Belt view window: Allows inspection of the belt.
• Brush roll control: Lever to engage/disengage the brush roll.
• Crevice tool: Narrow attachment for tight spaces.
• Handle release: Lever to lower the handle for use with attachments.
• Power Paw®: Specialized attachment (often with rotating brushes) for upholstery or stairs.
• Upper hose retainer: Secures the hose.
• Upper cord wrap: For storing the power cord.
• Upholstery nozzle: Attachment for cleaning furniture.
• Carrying handle: Main handle for carrying the unit.
• Dusting brush: Brush attachment for delicate surfaces.
• Lower cord wrap: Additional cord storage.
• Base hose: Connects the main body to the floor head.
• Lower hose retainer: Secures the hose at the base.

Maintenance Information

Make sure the vacuum cleaner is turned off and the power cord is unplugged before performing any maintenance. Moving parts require caution.

Replacing the Disposable Dust Bag (Style RR)

Replace the dust bag when debris reaches the fill line.

1. Lift the latch to remove the front cover.
2. Hold the lever to the left and pull down the cardboard collar to remove the old bag.
3. Place the collar of the new bag on the back ledge and push up to secure it at the sides.
4. Tuck the bag in at the bottom and along the sides, then replace the front cover.

The cover will not close if the dust bag is not in the proper position.

Cleaning or Replacing the Motor Filter (Every 3 Months or with Dust Bag Replacement)

1. Lift the handle to remove the filter retainer.
2. Lift the filter up from its pegs.
3. Shake or brush dust off the filter.
4. Press the cleaned or replacement filter onto the pegs, push on the filter retainer, and replace the front cover.

Never operate the vacuum without the motor filter in place.

Replacing the HEPA Filter (Style HF2 - Every 6 Months)

1. Squeeze the door latch to open the HEPA filter compartment.
2. Remove the old HEPA filter.
3. Place the new filter with its rubber seal against the back of the compartment.
4. Replace the door and push the latch until it snaps into place.

Brush Roll – Clean

Periodically remove hair and threads from the brush roll. Do not remove end caps.

Belt Style R – Replace a Worn or Broken Belt

Check the belt regularly and replace it if it appears worn or broken.

How to Maintain Your Vacuum Cleaner

Routine maintenance helps avoid unnecessary service calls. Check the bag, belt, and brush roll often.

Brush Roll Maintenance: Do not remove end caps. Remove hair and threads from the brush roll periodically.

Belt Check: Replace the belt if worn or broken. The motor shaft can become hot with normal use; avoid touching it when checking the brush roll or belt.

How to Replace Brush Roll or Belt

Steps:

1. Move the brush roll control to the 'bare floor' setting and press firmly until it locks. [See Figure 1]
2. Use the handle release to lower the handle flat onto the floor. [See Figure 2]
3. Turn the vacuum over. Remove 3 screws and lift off the base plate. [See Figure 3]
4. Remove the brush roll and belt.
5. Place the new belt around the motor shaft and brush roll. Insert the left end of the brush roll first. [See Figure 4]
6. Insert the right end of the brush roll, ensuring the end cap fits into the base. The new belt may appear loose; this is normal. [See Figure 5]
7. Rotate the brush roll two turns to center the belt.
8. Insert the four tabs on the base plate into the slots on the base. Rotate the base plate down onto the vacuum and replace the 3 screws. [See Figure 6]

How to Change Light Bulb (on some models)

Make sure the vacuum is turned off and the power cord is unplugged.

1. Lower the handle to the floor and remove the HEPA filter. [See Figure 7]
2. Unscrew the lens and remove the old bulb. Replace with a bulb rated 12V, 10W, Type 904.
3. Push in the new bulb, replace the lens cover, and replace the screw. [See Figure 8]
4. Replace the HEPA filter and return the vacuum to its upright position.

How to Use Accessories

The handle must be in the upright position. Replace the hose end into the storage clip after using accessories.

Before Using Accessories

1. For bare floor cleaning, push the brush roll control lever firmly to lock in the 'bare floor' setting to stop the brush roll. [See Figure 1]
2. Turn the height adjustment knob to the bare floor position. [See Figure 2]
3. If the brush roll still rotates, the control lever is not engaged properly.
4. Loosen the hose end from the back of the vacuum.
5. Place the tool on the end of the wand or hose.

Nested Extension Wand

Use to extend the reach of the hose.

1. Grasp both wands near the ridges and pull apart.
2. Turn the ridge end to the center; push the wands together.
3. Place the wand on the end of the hose.

Crevice Tool

Use for corners, baseboards, and between cushions.

Dusting Brush

Use for furniture, blinds, bookshelves, lampshades, and vents.

Upholstery Nozzle

Use for draperies, cushions, and fabrics.

Power Paw® / Stair Hose

Use for furniture and stairs. Ensure the vacuum is below you, pushed against the bottom step.

1. If the model has an additional stair hose, attach it to the end of the hose.
2. Attach the Power Paw to the end of the wand or hose.

Make sure you turn off the vacuum before removing debris from the Power Paw.

Thermal Cut-Off and Problem Solving

Thermal Cut-Off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of overheating such as a full dust bag, blocked hose, clogged tubes, or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. After the 30-minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.

Problem Solving

[info] Make sure vacuum is turned off and power cord is unplugged.

How to Clear a Blockage

[info] Make sure vacuum is turned off and power cord is unplugged.

If vacuum has no suction, refer to problem solving, page 6. Low suction or poor pickup may also be due to a blockage in the vacuum cleaner.

Hose Blockage

1. Remove hose end. Flex the hose to loosen any blockage. If little or no suction, check dust bag and filters.

Remove and Check Tubes

1. Use a coin to turn the twist lock to 'unlock'. [See Figure 1]
2. Lift the tube latch. [See Figure 2]
3. Pull the small tube down and away from the vacuum body. [See Figure 3]
4. Twist to separate the tube from the hose. [See Figure 4]
5. Push the large tube toward the back, pull down and away from the vacuum body. [See Figure 5]
6. Twist to separate the tube from the hose. [See Figure 4]
7. Check for blockage in both tubes and hoses. Flex the hose to loosen any blockage.
8. Clean tubes with mild detergent. Do not put in dishwasher. Dry thoroughly.

Reassemble Tubes

1. Re-attach both tubes to hoses. [See Figure 4]
2. With the tube latch open, insert the large tube into the large hole. Push firmly to insert the tube all the way. [See Figure 6]
3. Slide the ribs at the bottom of the large tube into the slot on the vacuum body.
4. Insert the small tube into the small hole. Push into place so both tubes are vertical and the bottoms of the tubes interlock.
5. Adjust the small tube until the twist lock is in the proper position against the back of the vacuum. Use a coin to turn the twist lock to 'lock'. [See Figure 1]
6. Close the tube latch. [See Figure 2]

Check Base Hose

1. Use the handle release to lower the handle flat onto the floor. Turn the vacuum over. Remove 3 screws [See Figure 7] and lift off the base plate.
2. Use a finger to clear blockage from the base. [See Figure 8] Replace the base plate and 3 screws.

The Eureka Limited Warranty

Eureka warrants this vacuum cleaner to be free from defects in material and workmanship for a term of two years for normal household use. Warranty is granted only to the original purchaser and members of the immediate household.

This warranty is valid for two years from the date of purchase only when the vacuum cleaner is used in accordance with Eureka operating instructions. Note: refurbished or remanufactured products have a one-year limited warranty.

This Warranty Does Not Cover:

• Parts requiring replacement under normal use, such as disposable dust bags, filters, drive belts, light bulbs, brush roll, bristles, impellers, and cleaning.
• Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Owner's Guide.
• Defects or damages caused by unauthorized service or the use of parts other than Genuine Eureka, ARM & HAMMER™, and Filtrete™ by 3M.

What Eureka Will Do

Eureka will, at its option, repair or replace a defective vacuum or vacuum part covered by this warranty. Eureka will not refund the consumer's purchase price.

Warranty Registration

Please fill out and return the warranty registration card accompanying your vacuum.

Obtaining Warranty Service

To obtain warranty service, you must return the vacuum or vacuum part along with "proof of purchase" to any Eureka Authorized Warranty Station. For Eureka Authorized Warranty Station or Service Information, visit www.eureka.com, write, or telephone toll-free:

• USA: 1-800-282-2886, Electrolux Home Care, North America Service Division, P.O. Box 3900, Peoria, IL 61612
• Mexico: (55) 5343-4384, Electrolux Home Care
• Canada: 1-800-282-2886, Electrolux Home Care, North America Service Division, 5855 Terry Fox Way, Mississauga, Ontario L5V 3E4

When returning parts for repair, please include the model, type, and serial number located on the rating plate on the lower backside of the vacuum.

Further Limitations and Exclusions

Any implied warranty in connection with your purchase or use of the vacuum, including any warranty of Merchantability or Fitness For A Particular Purpose, is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall the manufacturer be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the vacuum. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights. You may also have other rights, which may vary by state.

The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc. 3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care Products, Inc. under license.

Obtaining Warranty Service Outside Your Community

You must pay the shipping charges to the Eureka Authorized Warranty Station. Return Shipping Charges will be paid by the Warranty.