Roborock Qrevo S

Robotic Vacuum Cleaner User Manual

Read this user manual with diagrams carefully before using this product and store it properly for future reference.

Contents

  1. Safety Information

  2. Battery and Charging

  3. International Symbols Explanation

  4. FCC/IC Statement

  5. Product Overview

  6. Installation

  7. Connecting to the App

  8. Instructions for Use

  9. Routine Maintenance

  10. Basic Parameters

  11. Environmental Protection Description

  12. Common Issues

Safety Information

WARNING

CAUTION

Battery and Charging

International Symbols Explanation

FCC/IC Statement

Compliance Information
Product Name Robotic Vacuum Cleaner with Charging Dock
Product Model Robotic Vacuum Cleaner Model: QX1PEC
Empty Wash Fill Dock: EWFD24LRR
Compliance Statement This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Correspondence of the responsible party in USA
Company Roborock Technology Co.
Address ROOM 1227, 12TH FLOOR, 1000 N. WEST STREET, WILMINGTON, DE 19801
Email support@roborock.com

Product Overview

A1 Robot (Top View)

Note: Press any button to stop the robot during cleaning or docking.

A2 Robot (Bottom View)

A3 Robot (Top Cover Open)

A4 Mop Cloth Mount

Note: Secure the mop cloths in place.

A5 Mop Cloth

A6 Dustbin

A7 Dock Base

A8 Power Cord

A9 Disposable Dust Bag

A10 Dock

A10-17-Water Level Float

A10-18-Cleaning Tank Filter

A10-19-Cleaning Tank

A11 Power Cord Storage

Installation

B1 Important Information

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

B2 Assembly

Note: When moving the dock, secure the water tanks to prevent it from falling off.

Note: Power cord can exit at either side.

B3 Place the Dock

Keep a space of clearance about 0.9 m (2.9 ft) in height, 0.4 m (1.3 ft) in length and 1.2 m (3.9 ft) in width. Place the dock on a hard and flat floor (wood/tile/concrete etc.), flat against a wall. Make sure the location has good WiFi for a better experience with the mobile app, and then plug it in and make sure the dock status indicator light is on.

Notes:

B4 Powering On & Charging

Press and hold the button to power on the robot. Wait until the power light is steady, and then place the robot on the dock to charge. Make sure the dock is powered on. Press the button on the robot to make the robot automatically return to the dock for charging. The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.

B4-1-Dock Status Indicator Light turns off, Robot Power Indicator Light breathing: Charging

Note: The robot may not be turned on when the battery is low. In this case, place the robot to the dock for charging.

Connecting to the App

1. Download App

Search for "Roborock” in the App Store or Google Play or scan the QR code to download and install the app.

2. Reset WiFi

Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

3. Add Device

Open the Roborock app, tap the “Scan to Connect" or "Search for Device” button and add your device as instructed in the app.

Notes:

Instructions for Use

On/Off

Press and hold the button to turn on the robot. The power indicator light will turn on and the robot will enter standby mode.

Press and hold the button to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

1 Filling the Water Tank

Remove and open the clean water tank and fill the tank with water to MAX. Close the lid, lock the latch, and fit the tank back in place.

Notes:

☑ Starting Cleaning

Press the button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

Notes:

Spot Cleaning

Press and hold the button to start spot cleaning in pause mode.

Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and be on standby.

Pause

When the robot is running, press any button to pause it, press the button to resume cleaning, and press the button to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator light will flash every few seconds. Press any button to wake the robot up.

Notes:

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND is on, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice message will lower.

Washing the Mop Cloths

During cleaning, the robot automatically determines when it should return to the dock for mop washing and water tank refilling to maximize its mopping performance. During cleaning, tap Dock button in the app to send robot back for mop washing. When the robot is charging, press and hold the button on the robot or tap Wash button in the app to manually start washing. Press any button to stop washing.

Notes:

Emptying

Auto-emptying will automatically begin when the robot returns to the dock after cleaning. To manually emptying, press button on the docked robot or tap the corresponding button in the app. Press any button to stop emptying.

Notes:

Drying

Drying starts automatically after mop washing or after cleaning is completed. To manually start or stopping drying, tap the corresponding button in the app.

Notes:

Charging

After cleaning, the robot will automatically return to the dock to charge. In Pause mode, press the button to send the robot back to the dock. The power indicator light will breath as the robot charges.

Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

Error

If an error occurs, the power indicator light on the robot will flash red or status indicator light on the dock will be steady red. A pop-up notification will receive in the app and a voice alert may sound.

Notes:

Resetting the System

If the robot does not respond when a button is pressed or cannot be turned off, reset the system by pressing the Reset button.

Note: After resetting the system, existing settings such as scheduled cleaning and WiFi will be restored to factory settings.

Routine Maintenance

Note: The frequency of replacement may vary depending on the situation. If abnormal wear occurs, replace the parts immediately.

D1 Main Brush

Notes:

D2 Side Brush

Unscrew the side brush screw. Remove and clean the side brush. Reinstall the brush and tighten the screw.

D3 Omnidirectional Wheel

Note: The omnidirectional wheel bracket cannot be removed.

D4 Main Wheel

Clean the main wheel with a soft, dry cloth.

D5 Dustbin

Note: To prevent blockage, only use clean water without any cleaning liquid.

D6 Washable Filter

Note: Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage.

☑ Mop Cloths

Note: A dirty mop cloth will affect the washing performance. Clean it before use.

D8 Robot Sensors

Use a soft, dry cloth to wipe and clean all sensors, including:

D9 Moving Dock

Lift up and move the dock. Do not move the dock by lifting the dock base, water tank handles or dust container cover directly to prevent the dock from falling off.

010 Dirty Water Tank

Open the dirty water tank lid and pour out the dirty water. Fill the tank with clean water, close the lid, and shake. Pour out the dirty water. Close the lid and then re-install.

011 Charging Contact Areas

Use a soft dry cloth to wipe the charging contacts on the robot and the dock.

012 Replacing Disposable Dust Bag

Notes:

Note: Make sure the disposable dust bag is properly sealed to avoid waste escaping and damaging the dock.

OB Cleaning Tank

Basic Parameters

Robot

QX1PEC
Model QX1PEC
Battery 14.4 V/5200 mAh (TYP)
lithium-ion battery
Rated Input 20V = 1.5A
Charging Time Approx. 4 hours

Note: The serial number is on a sticker on the underside of the robot.

Empty Wash Fill Dock

EWFD24LRR
Model EWFD24LRR
Rated Input Voltage 120V~
Rated Frequency 60Hz
Rated Input (Dust collection) 6A
Rated Input (Non-dust collection) 1A
Rated Output 20V 1.5A
Charging Battery 14.4 V/5200 mAh (TYP)
lithium-ion battery

Environmental Protection Description

Removing the battery

* The following information applies only when disposing of the robot and should not be followed for day-to-day operations

The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Before disposing of this product, remove the battery. The battery should then be properly recycled either through local authorities or by providing the batteries to a battery recycling facility.

How to remove the battery:

  1. Operate the robot without connecting to the dock until it runs out of battery.
  2. Turn off the robot.
  3. Unscrew the battery cover.
  4. Remove the battery cover.
  5. Press the latch to pull out the battery connector and remove the battery.

Notes:

Common Issues

Issue Solution
Unable to power on.
  • Battery low. Put the robot on the charging dock and charge it before use.
  • Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to charge.
  • Dock not connected to power. Check whether both ends of the power cord are properly connected.
  • Poor contact. Clean the charging contacts of the dock and the robot.
  • Confirm that the dock indicator light is on.
Slow charging.
  • When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
  • Charging contacts dirty. Wipe them with a dry cloth.
Unable to dock.
  • Too many obstacles near the dock. Move it to an open area.
  • The robot is too far from the charging dock. Place it closer and retry.
  • The dock locator may be dirty. Wipe it with a dry cloth.
Noise during cleaning.
  • The main brush, side brush, or main wheels may be jammed. Turn off the robot and clean them.
  • The omnidirectional wheel may be jammed. Use a screwdriver to remove it for cleaning.
Unable to connect to WiFi.
  • WiFi disabled. Reset the WiFi and try again.
  • Poor WiFi signal. Move the robot to an area with good WiFi reception.
  • Abnormal WiFi connection. Reset the WiFi, download the latest mobile app and retry.
  • Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock Customer Service for help with troubleshooting.
Is power always being drawn when the robot is on the charging dock?
  • The robot will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
Does the robot need to be charged for at least 16 hours for the first three uses?
  • No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
Cleaning does not resume after recharging.
  • Make sure that the robot is not in DND mode. DND mode will prevent cleanup.
  • The robot will not resume cleaning if users press button to recharge or manually place the robot back to the dock.
The robot suddenly misses a certain spot.
  • The wall sensor, cliff sensors, or carpet sensor may be dirty. Wipe them with a soft dry cloth.
Schedules are not effective.
  • Schedules will only take effect when the battery is higher than 15%.
The LED status indicator light on the dock is steady red.
  • Voltage error. Check that the local voltage meets the requirements listed on the dock.
  • Check clean water tank placement or refill as required.
  • Check dirty water tank placement or empty as required.
  • Check that the cleaning tank or cleaning tank filter has been correctly installed.
Reduced emptying performance or unusual noise when emptying.
  • The main brush or main brush cover is not properly installed. Check and install in place.
  • The filter, air duct, suction inlet, air inlet, dustbin or dust bag is blocked. Clean to remove blockages.
Reduced mop washing performance.
  • The mop cloths are not attached properly. Reinstall.
  • The floor is dirty. Change the mop washing mode in the app for better cleaning.
Unable to start auto-drying.
  • Auto-drying is disabled. Check in-app settings.
  • Auto-drying starts only after mopping or mop washing.
Unable to auto-empty.
  • Auto-emptying is disabled. Check in-app settings.
  • Dock dust container cover is not installed. Check and install.
  • Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
  • The robot will not auto-emptying after returning to the dock in the Do Not Disturb (DND) mode. Adjust cleaning or DND duration, or start emptying manually.
  • The mop will not be washed if not used.
Unable to wash the mop cloths.
  • If the robot does not start from the dock or no dock is found on the app map, it will not return to the dock for mop washing.
  • Check clean water tank placement or refill as required.
  • Check dirty water tank placement or empty as required.
  • Check that the cleaning tank or cleaning tank filter has been correctly installed.

Removing the battery

* The following information applies only when disposing of the robot and should not be followed for day-to-day operations

The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Before disposing of this product, remove the battery. The battery should then be properly recycled either through local authorities or by providing the batteries to a battery recycling facility.

How to remove the battery:

  1. Operate the robot without connecting to the dock until it runs out of battery.
  2. Turn off the robot.
  3. Unscrew the battery cover.
  4. Remove the battery cover.
  5. Press the latch to pull out the battery connector and remove the battery.

Notes:

Common Issues

Scan the QR code below to consult the common issues.

Models: EWFD24LRR, Roborock Qrevo S Robotic Vacuum Cleaner, Roborock Qrevo Vacuum Cleaner, S Robotic Vacuum Cleaner, Vacuum Cleaner, Cleaner

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