Hisense AP12NXG Portable Air Conditioner User Manual

Air Conditioner Safety

Your safety and the safety of others is very important. Always read and obey all safety messages.

Safety Alert Symbol: This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow this symbol and either the word "DANGER" or "WARNING".

DANGER: A hazard that if not avoided will result in death or serious injury.

WARNING: A hazard that if not avoided could result in death or serious injury.

Important Safety Instructions

WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow these basic precautions:

  • Plug into a grounded 3-prong outlet.
  • Do not use an extension cord.
  • Do not remove the ground prong.
  • Unplug air conditioner before servicing.
  • Do not use an electrical adapter.
  • Use two or more people to move and install air conditioner.
  • The appliance is not intended for use by young children or impaired persons without supervision. Young children should be supervised to ensure that they do not play with the appliance.

Storage and Disposing of the Unit

Please recycle or dispose of the packaging material in an environmentally responsible manner. Never store or ship the air conditioner upside down or sideways to avoid damage to the compressor. Dispose of this appliance in accordance with Federal and Local regulations. Refrigerants must be evacuated before disposal.

  • Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
  • The appliance shall be stored in a room without continuously operating ignition sources (e.g., open flames, operating gas appliances, or operating electric heaters).
  • Do not pierce or burn refrigerant tubing. Be aware that refrigerants may not contain an odor.
  • Keep ventilation openings clear of obstruction.
  • When handling, installing, and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
  • Do not drill holes in the unit.
  • Maintenance, cleaning, and service should only be performed by technicians properly trained and qualified in the use of flammable refrigerants.
  • Dispose of air conditioner in accordance with Federal and Local Regulations. Flammable refrigerants require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your air conditioner.

Installation Requirements

Tools and Parts

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

Tools Needed:

  • Phillips screwdriver
  • Scissors
  • Pencil
  • Cordless drill and 3/8" bit

Parts Supplied:

Check that all parts are included in the parts package.

PartDescriptionQuantity
AFoam seal1 pc
BCoupling1 pc
CFlexible exhaust hose1 pc
DWindow exhaust adapter1 pc
ERivets4 pc
FScrews4 pc
GWindow-lock bracket2 pc
HOuter slider section with vent1 pc
IInner slider section-short1 pc
JInner slider section1 pc
KOuter slider section1 pc
LFoam seal-long2 pc
MFoam seal-short2 pc
NDrain hose (Heat pump models)1 pc
ODrain hose clip (Heat pump models)1 pc
PRemote control1 pc
QStandard AAA (1.5 volt) batteries2 pc

Electrical Requirements

The portable air conditioner should be connected to a 220-240V, 50 HZ, 16-amp fuse grounded 3-prong outlet.

  • The use of a time-delay fuse or time-delay circuit breaker is recommended.
  • All wiring must comply with local and national electrical codes and be installed by a qualified electrician. If you have any questions, contact a qualified electrician.

Recommended Grounding Method:

This portable air conditioner must be grounded. It is equipped with a power supply cord with a three-prong grounding plug. The cord must be plugged into a mating, grounded three-prong outlet, grounded in accordance with all local codes and ordinances. If a mating outlet is not available, it is the customer's responsibility to have a properly grounded three-prong outlet installed by a qualified electrical installer.

NOTE: Your air conditioner's device may differ from the one shown. A damaged power supply cord must be replaced with a new power supply cord obtained from the product manufacturer and must not be repaired. Opening the tamper-resistant case voids all warranty and performance claims.

Location Requirements

NOTE: The flexible exhaust hose allows placement of the air conditioner at least 20 inches from a window or door.

WARNING: The length of the exhaust hose is specially designed according to the specification of the product. Do not replace, extend, or otherwise modify the hose.

For best performance, allow at least 20 inches of air space on all sides of the unit for good air circulation. Do not block the air outlet. Provide easy access to the grounded 3-prong outlet. To ensure proper function, DO NOT overextend or bend the hose. Make sure that there is no obstacle around the air outlet of the exhaust hose in order for the exhaust system to work properly.

Installation Instructions

Unpack the Air Conditioner

WARNING: Excessive Weight Hazard. Use two or more people to move and install air conditioner. Failure to do so can result in back or other injury.

  • Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your air conditioner.
  • Handle the air conditioner gently.
  • Keep unit upright at least 2 hours prior to use.

Remove packaging materials and recycle them. Remove tape and glue residue from surfaces before turning on the air conditioner. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

Caution: Installation accessories are stored in the top of the carton and are required for proper cooling performance. Please remove all accessories from packing materials before use.

Window Vent Panel and Extensions

The window installation kit allows installation in most vertical-sliding windows 18" to 50" wide, or horizontal sliding windows from 18" to 50" tall.

Panel Sizing:

  • For window openings from 19" to 26", use the window vent panel (Panel H) and one extension panel (Panel I).
  • For window openings from 27" to 34", use the window vent panel (Panel H) and one extension panel (Panel J).
  • For window openings from 35" to 50", use the window vent panel (Panel H) and two extension panels (Panel K and Panel J).

Assembly: If your window size requires more than 2 panels, secure the panels with rivets (E).

Install The Portable Air Conditioner

Install Exhaust Hose and Adapter:

  1. Press the coupling (B) and the window exhaust adapter (D) into the flexible exhaust hose (C). Both have integral clips that snap onto the hose.
  2. Insert the coupling into the slot on the back of the air conditioner.
  3. Slide down to lock the hose into place.
  4. Confirm the hose is locked in place before operating.

Window Installation:

  1. Roll the air conditioner to the selected location.
  2. Attach the window exhaust adapter (D) to the outer slider section (H or K).
  3. Open the window.
  4. Measure the window opening. If too narrow, remove the inner slider section (I or J) from the outer slider section. Using a saw, cut the inner slider section to fit the window opening. Slide the inner slider section into the outer slider section.
  5. Place the window slider kit into the window, extending it to fit the width. Ensure the rain cover is on the outside of the window.
  6. Insert screws (F) into the designated holes to secure the inner and outer slider sections.

NOTE: Product must be used with the included Window installation kit for effective cooling. For casement window installation, the window slider kit may be installed vertically with the opening at the bottom.

Installation In Vertical Sliding Windows

NOTE: The window installation kit can be used with vertical sliding windows between 11.8" and 47" wide.

  1. Cut the foam seals (I and J) to the proper length and attach them to the window sash and frame.
  2. Insert the vent panel assembly, including extension panels if needed, into the window opening. Extend the extension panels to the window width.
  3. Insert the window exhaust adapter into the opening in the vent panel, aligning the tabs with the slots.
  4. Cut the foam seal (A) to the window width and stuff it between the glass and the window to prevent air and foreign objects from entering the room.
  5. Install the window-lock bracket with a screw (E) if needed.

Installation In Horizontal Sliding Windows

NOTE: The window installation kit can be used with horizontal sliding windows between 11.8" and 47" wide.

  1. Cut the foam seals (I and J) to the proper length and attach them to the window sash and frame.
  2. Insert the vent panel assembly, including extension panels if needed, into the window opening. Extend the extension panels to the window width.
  3. Insert the window exhaust adapter into the opening in the vent panel, aligning the tabs with the slots.
  4. Cut the foam seal (A) to the window width and stuff it between the glass and the window to prevent air and foreign objects from entering the room.
  5. Install the window-lock bracket with a screw (E) if needed.

NOTE: To ensure proper function, DO NOT overextend or bend the hose. Make sure there is no obstacle around the air outlet of the exhaust hose (within 500mm) for the exhaust system to work properly.

Portable Air Conditioner Use

Operating your portable air conditioner properly helps you obtain the best possible results.

Starting Your Portable Air Conditioner

IMPORTANT:

  • Do not stay in direct airflow from the air conditioner for extended periods.
  • Never use in tightly enclosed spaces. Always ensure sufficient airflow of outside air entering the household, especially when used in conjunction with combustible devices like gas stoves, fireplaces, furnaces, or hot water heaters.
  • Do not place the power cord or air conditioner near heaters, radiators, stoves, or other heat-producing apparatus.
  • This air conditioner is intended for household use. Do not use it for precision climate control for commercial use, precision equipment, food, pets, plants, or artwork.
  • Do not block or obstruct the exhaust vent hose, as it may severely affect performance or cause failure.

The air conditioner display shows the current room temperature. When changing modes, the compressor may stop for 3-5 minutes before restarting. If a button is pressed during this time, the compressor will not restart for another 3-5 minutes.

In Cooling or Dry mode, the compressor and condenser fan stop when the room temperature reaches the set temperature. In Dry mode, humidity is automatically set but not displayed.

NOTE: In the event of a power failure, your air conditioner will operate at the previous settings when power is restored.

Using the Remote Control

To operate, aim the remote control at the signal receptor. It operates up to 23 feet (7m) when pointing at the receptor.

Inserting Batteries:

  1. Remove the battery cover by sliding it in the indicated direction.
  2. Insert new batteries, matching the (+) and (-) terminals correctly.
  3. Re-attach the cover by sliding it back into position.

NOTE: Use 2 standard AAA (1.5 volt) batteries. Do not use rechargeable batteries. Replace batteries with new ones of the same type when the display becomes dim or after 6 months. Always replace both batteries with new ones. Do not mix old and new batteries, or different battery types (alkaline, carbon-zinc, rechargeable). Remove batteries if the air conditioner will not be used for an extended period.

CAUTION: Do not use the remote if batteries have leaked, as battery chemicals can cause burns or other health hazards.

Remote Control Buttons and Functions:

ButtonFunctionIndication Symbols
ON/OFFPower On or OffON/OFF
MODESelects operation mode (Cooling, Dry, Fan Only, Heating)MODE
FANAdjusts fan speed (AUTO, HIGH, MID, LOW)FAN
UP/DOWNAdjusts temperature or timer settingsUP/DOWN
SMARTActivates Smart mode (automatic temperature and fan speed)SMART
SWINGControls vertical airflow directionSWING
SLEEPActivates Sleep mode for comfortable sleeping environmentSLEEP
IFEELActivates iFeel mode (temperature sensing via remote)IFEEL (Ifeel indicator)
CLOCKSets or adjusts the real timeCLOCK
TIMER OFFSets the unit to turn off automaticallyTIMER OFF
TIMER ONSets the unit to turn on automaticallyTIMER ON
SUPERStarts or stops fast cooling or heatingSUPER
DIMMERTurns off unit lights and displayDIMMER

Mode Operations:

  • Cooling: Cools the room. Select fan speed (AUTO, HIGH, MID, LOW) and adjust temperature (61°F - 86°F / 16°C - 30°C).
  • Dry: Dries the room. The air conditioner automatically selects temperature and runs the fan on Low speed. Not intended for cooling.
  • Fan Only: Only the fan runs. Adjust fan speed. Temperature cannot be set.
  • Heating (Heat Pump Models): Heats the room. Select fan speed and adjust temperature (16°C - 30°C).

SMART Mode:

Press SMART. Temperature and fan speed are automatically set based on room temperature. To cancel, press MODE.

SUPER Mode:

Press SUPER for fast cooling (sets fan to High, temperature to 16°C) or fast heating (auto fan, temperature to 30°C). Press any other button (except timer, clock, dimmer, iFeel, swing) to turn off Super control.

Fan Speed:

Press FAN to choose desired speed: AUTO (automatically controls based on temperature), HIGH, MID, LOW.

Temperature Adjustment:

Press UP to increase temperature by 1°C; press DOWN to decrease by 1°C. In Cooling/Heating, temperature can be set between 16°C and 30°C. In Fan Only, temperature cannot be set.

Sleep Mode:

Can be set in Cooling, Heating, or Dry mode. Press SLEEP. The unit will adjust temperature for comfort. Fan speed is set to Low. In Cooling, temperature may increase 1°C in the first hour if below 26°C. In Heating, temperature may decrease up to 3°C over 3 hours. The appliance stops operation after 8 hours. To cancel, press SLEEP, MODE, FAN, ON/OFF, or SUPER, or wait 8 hours.

iFeel Mode:

Activates temperature sensing via the remote control. Aim the remote at the unit. Press IFEEL to start/stop. Advise placing the remote where the unit can easily receive the signal. Cancel iFeel to save energy.

DIMMER:

Press DIMMER to turn off unit lights and display. Receiving a signal will turn the lights back on.

Clock Function:

Press CLOCK, use UP/DOWN buttons to set the correct time. Press CLOCK again to confirm. The clock will be displayed on the remote's LCD.

Timer ON/OFF:

To set Timer ON: Press TIMER ON. "On 12:00" flashes. Use UP/DOWN to set desired ON time. Press TIMER ON again to confirm. The TIMER indicator lights up. To cancel, press TIMER ON again.

To set Timer OFF: Similar to Timer ON, but use TIMER OFF button to set the unit to switch off automatically.

NOTE: Real timer control requires setting the CLOCK first.

SWING:

Press SWING once to change vertical airflow direction. Press again to stop the louver at the desired position. Do not adjust louvers manually, as this may cause malfunctions. If it occurs, turn off the unit, cut power, then restore power.

Normal Sounds

When operating normally, you may hear:

  • Air movement from the fan.
  • Clicks from the thermostat cycling.
  • Vibrations or noise due to poor wall or window construction.
  • A high-pitched hum or pulsating noise caused by the high-efficiency compressor cycling on and off.

Portable Air Conditioner Care

Draining the Air Conditioner (non-Heating models)

Using the Upper Drain Port (Dry Mode Only):

  • This can be used for dehumidification in high humidity. The upper drain port is not used in Cool or Fan mode.
  • Remove the primary drain cover and plug.
  • Install a drain hose (16mm inside diameter, user-supplied) and place the open end over a drain, bucket, or out a window.

Using the Lower Drain Port:

NOTE: This product has a self-evaporative system. Condensing water cools the condenser, improving efficiency and saving energy.

Remove the primary drain plug (D) and attach a drain hose (user-supplied) to the primary drain port.

Draining the Air Conditioner (Heating models)

WARNING: Please connect the drain hose on heating models, or the unit will stop running after the water reaches the warning level.

  1. Uncover the primary drain port.
  2. Attach the drain hose to the primary drain hose. Ensure the connector has no water leaks.
  3. Place the other end of the drain hose into an outfall. Check that the hose lies flat and is in the drain. Ensure the hose end going to the drain is lower than the unit's hose end. The hose should not be kinked or pinched.

Cleaning the Outside

  1. Press ON/OFF to turn off the air conditioner.
  2. Unplug the air conditioner or disconnect power.
  3. Remove the air filter and clean separately.
  4. Wipe the outside of the air conditioner with a soft, damp cloth.
  5. Plug in the air conditioner or reconnect power.
  6. Press ON/OFF to start the air conditioner.

Cleaning the Air Filter

Remove the air filter. Wash it gently with water. Do not use a dishwasher or chemical cleaners. Dry the filter completely before reinstalling.

Storing After Use

If the air conditioner will not be used for an extended period:

  1. Drain water completely.
  2. Remove the flexible exhaust hose and store it with the air conditioner in a clean, dry area.
  3. Remove the window kit and store it with the air conditioner in a clean, dry area.
  4. Remove the filter, clean it, and reinstall it.
  5. Clean the outside of the air conditioner.

Before using the air conditioner again:

  • Ensure the filter and drain cap are in place.
  • Check the power cord for damage.
  • Place new batteries in the remote.
  • Install the air conditioner.

Troubleshooting

Air conditioner will not operate

  • Ensure it is plugged into a grounded 3-prong outlet.
  • Press ON/OFF.

Air conditioner power supply cord trips (Reset button pops out)

  • Press and release the RESET button (listen for a click; it should latch and remain in) to resume operation.
  • Replace the fuse or reset the circuit breaker.

Air conditioner blows fuses or trips circuit breakers

  • Replace with a time-delay fuse or circuit breaker of the correct capacity.

Air conditioner runs for a short time only, but room is not cool

  • The set temperature may be too close to the room temperature. Lower the set temperature.

Air conditioner seems to run too much

  • Wait for power to be restored (if applicable).

Display error code

  • E5: Water container is full. Drain the water and the unit can be operated again.
  • E1/E2/E3/E4/E6/E7/EA: Contact customer service.

Air conditioner runs, but does not cool

Check if the set temperature is too high or if the air filter is dirty.

Air conditioner cycles on and off too much

Check if the set temperature is too close to the room temperature or if the exhaust hose is obstructed.

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