Hisense HAP0824TWD Portable Air Conditioner

Use and Installation Manual

Model: HAP0824TWD

For questions about features, operation/performance, parts or service, call: 1-877-465-3566

Operating hours (EST): Monday-Friday from 9 a.m. to 9 p.m., Saturday-Sunday from 9 a.m. to 6 p.m.

Languages: English and Spanish

Safety Information

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Please always read and obey all safety messages. To reduce the risk of fire, electrical shock or injury when using your air conditioner, please follow these basic precautions:

IMPORTANT SAFETY INSTRUCTIONS

Explanation of symbols displayed on the unit.

DISPOSING OF THE UNIT

General Safety Precautions

Precautions for using R32 refrigerant

The basic installation work procedures are the same as the conventional refrigerant (R22 or R410A). However, pay attention to the following:

  1. Transport of equipment containing flammable refrigerants: Compliance with the transport regulations.
  2. Marking of equipment using signs: Compliance with local regulations.
  3. Disposal of equipment using flammable refrigerants: Compliance with national regulations.
  4. Storage of equipment/appliances: Storage should be in accordance with the manufacturer's instructions.
  5. Storage of packed (unsold) equipment: Package protection should prevent mechanical damage that could cause a refrigerant leak. Maximum number of pieces of equipment stored together determined by local regulations.
  6. Information on servicing:
    • Checks to the area: Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to minimize ignition risk. For repair to the refrigerating system, follow precautions before conducting work.
    • Work procedure: Undertake work under a controlled procedure to minimize the risk of flammable gas or vapor presence.
    • General work area: Instruct all maintenance staff and others on the work being carried out. Avoid work in confined spaces. Section off the workspace. Ensure conditions are safe by controlling flammable material.
    • Checking for presence of refrigerant: Check the area with an appropriate refrigerant detector prior to and during work. Ensure leak detection equipment is suitable for flammable refrigerants (non-sparking, sealed, or intrinsically safe).
    • Presence of fire extinguisher: Have appropriate fire extinguishing equipment available for hot work. Have a dry powder or CO2 fire extinguisher adjacent to the charging area.
    • No ignition sources: Do not use any sources of ignition when exposing pipework containing flammable refrigerant. Keep all possible ignition sources (including smoking) far from the site. Display "No Smoking" signs.
    • Ventilated area: Ensure the area is open or adequately ventilated before breaking into the system or conducting hot work. Ventilation should continue during work to safely disperse released refrigerant.
    • Checks to the refrigeration equipment: Replace electrical components with correct specification parts. Follow manufacturer's maintenance and service guidelines. Consult the manufacturer's technical department if in doubt. Checks for installations using flammable refrigerants include: charge size vs. room size, ventilation machinery operation, secondary circuit checks (if indirect), and visibility/legibility of markings. Check refrigeration pipe/component materials for corrosion resistance.
    • Checks to electrical devices: Initial safety checks and component inspection procedures for repairs. If a fault compromises safety, disconnect power until corrected. If temporary solution is needed, report to owner. Initial safety checks include: capacitor discharge (safely), ensuring no exposed live electrical components during servicing, and earth bonding continuity.
  7. Repairs to sealed components: Disconnect all electrical supplies before removing sealed covers. If electrical supply is necessary during servicing, use permanently operating leak detection. Pay attention to ensure casing is not altered affecting protection level (damage to cables, excessive connections, incorrect terminals, seals, glands). Ensure apparatus is mounted securely. Ensure seals prevent ingress of flammable atmospheres.
  8. Replacement parts shall be in accordance with the manufacturer's specifications. NOTE: The use of silicon sealant may inhibit the effectiveness of some types of leak detection equipment. Intrinsically safe components do not have to be isolated prior to working on them.
  9. Repairs to intrinsically safe components: Do not apply permanent inductive or capacitance loads without ensuring they do not exceed permissible voltage and current. Intrinsically safe components are the only types that can be worked on while live in the presence of a flammable atmosphere. Test apparatus must be correctly rated. Replace components only with manufacturer-specified parts.
  10. Cabling: Check cabling for wear, corrosion, excessive pressure, vibration, sharp edges, or adverse environmental effects. Consider aging and continuous vibration.
  11. Detection of flammable refrigerants: Under no circumstances shall potential sources of ignition be used for detecting refrigerant leaks. A halide torch or any other detector using a naked flame shall not be used.
  12. Leak detection methods: Electronic leak detectors are acceptable, but sensitivity may need calibration. Ensure detectors are not ignition sources and are suitable for the refrigerant. Set detectors to a percentage of the LFL of the refrigerant and calibrate. Leak detection fluids are suitable, but avoid detergents containing chlorine. If a leak is suspected, remove/extinguish all naked flames. If brazing is required, recover all refrigerant or isolate it, purge the system with oxygen-free nitrogen (OFN) before and during brazing.
  13. Removal and evacuation: When breaking into the refrigerant circuit, follow conventional procedures but adhere to best practices for flammable refrigerants. Procedures include: safely removing refrigerant per regulations, purging the circuit with inert gas, evacuation (optional for A2L), purging with inert gas (optional for A2L), opening the circuit. Recover refrigerant into correct cylinders if venting is not allowed. Purge appliances containing flammable refrigerants with oxygen-free nitrogen (OFN) to make them safe. This may need repetition. Compressed air or oxygen shall not be used. Purging should be achieved by breaking the vacuum with OFN, filling to working pressure, venting, and pulling to a vacuum (optional for A2L). Repeat until no refrigerant remains (optional for A2L). Ensure vacuum pump outlet is not near ignition sources and ventilation is available.
  14. Charging procedures: Follow conventional procedures and additional requirements: ensure no refrigerant contamination, use shortest hoses possible, keep cylinders upright, earth the system prior to charging, label the system when charging is complete, and do not overfill. Pressure test with OFN before recharging. Leak test after charging but before commissioning. Perform a follow-up leak test before leaving the site.
  15. Decommissioning: For professional technicians only. Familiarize yourself with the equipment. Recover all refrigerants safely. Take oil and refrigerant samples if analysis is required. Ensure electrical power is available. Procedures include: familiarization, electrical isolation, ensuring mechanical handling equipment, PPE, supervision by a competent person, and conforming recovery equipment/cylinders. Pump down system if possible. If vacuum is not possible, use a manifold. Ensure cylinder is on scales before recovery. Operate recovery machine per instructions. Do not overfill cylinders (max 80% volume liquid charge). Do not exceed cylinder maximum working pressure. Promptly remove filled cylinders and equipment from site, closing all isolation valves. Recovered refrigerant shall not be charged into another system unless cleaned and checked.
  16. Labelling: Label equipment stating it has been decommissioned and emptied of refrigerant (for technicians only), including date and signature. Ensure labels state equipment contains flammable refrigerant.
  17. Recovery: When removing refrigerant for servicing or decommissioning, remove refrigerants safely. Use appropriate recovery cylinders. Ensure enough cylinders for the total charge. Cylinders must be designated and labelled for the specific refrigerant. Cylinders must have a pressure relief valve and shut-off valves. Empty recovery cylinders should be evacuated and cooled before recovery. Recovery equipment must be in good working order, with instructions, and suitable for flammable refrigerants. Calibrated weighing scales must be available. Hoses must have leak-free disconnect couplings. Check recovery machine is in satisfactory working order, properly maintained, and electrical components are sealed to prevent ignition.
  18. Consult manufacturer if in doubt. Opening of refrigeration systems shall not be done by brazing. Recovered refrigerant shall be returned to the refrigerant supplier in the correct recovery cylinder, with the relevant Waste Transfer Note. Do not mix refrigerants. If compressors or oils are removed, ensure they have been evacuated to an acceptable level to make certain flammable refrigerant does not remain within the lubricant. Evacuate compressor before returning to suppliers. Only electric heating to the compressor body shall be employed to accelerate this process. Drain oil safely.

Additional safety precautions must be followed:

Pre-Installation

PLANNING INSTALLATION

Gather the required tools and parts before starting installation. Check that all parts are included in the parts package. Read and follow the instructions provided with any tools listed here.

TOOLS REQUIRED

HARDWARE INCLUDED

PartDescriptionQuantity
AAFoam seal (non-adhesive)1
BBCoupling2
CCFlexible exhaust hose2
DDWindow exhaust adapter2
EERivets4
FFScrews4
GGWindow lock bracket2
HHOuter slider section with vent1
IIInner slider section-short1
JJInner slider section1
KKOuter slider section1
LLFoam seal-long (adhesive)3
MMFoam seal-short (adhesive)2
NNRemote Control1
OOStandard AAA (1.5 volt) batteries2

BATTERY NOTES:

PACKAGE CONTENTS

ELECTRICAL REQUIREMENTS

WARNING:

Recommended Grounding Method

This portable air conditioner must be grounded. It is equipped with a power supply cord with a three-prong grounding plug. The cord must be plugged into a properly grounded three-prong outlet, grounded in accordance with all local codes and ordinances. If a properly grounded outlet is not available, it is the customer's responsibility to have a properly grounded three-prong outlet installed by a qualified electrician.

Customer's Responsibility

Copies of the standards listed may be obtained from: National Fire Protection Association, 1 Batterymarch Park, Quincy, MA 02169-7471, www.nfpa.org

Wiring Requirement

Power supplyTime-delay fuse (or circuit breaker)
115V (103.5V min. - 126.5V max.)15A

Power Supply Cord

NOTE: Your air conditioner's device may differ from the one shown. This room air conditioner is equipped with a power supply cord required by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is crushed, the electronics detect leakage current and power will be disconnected in a fraction of a second.

To test your power supply cord:
  1. Plug power supply cord into a grounded 3-prong outlet.
  2. Press RESET (2) (on some devices, a green light will turn on).
  3. Press TEST (1) and listen for click. The RESET button will trip, and on some devices, a green light will turn off.
  4. Press and release RESET (2) and listen for click. The RESET button will latch, and on some devices, a green light will turn on. The power supply cord is ready for operation.

NOTES:

LOCATION REQUIREMENTS

The flexible exhaust hose allows placement of the air conditioner at least 20 in. (50 cm) from a window or door. Confirm you are using the correct size air conditioner for the space to be cooled, per sizing recommendations, below:

Area to be cooledDOE Capacity needed (BTUs)
Up to 10 ft x 15 ft room (150 sq. ft)5,000
Up to 10 ft x 25 ft room (250 sq.ft)6,000
Up to 15 ft x 20 ft room (300 sq. ft)7,000
Up to 10 ft x 35 ft room (350 sq. ft)8,000
Up to 15 ft x 30 ft room (450 sq. ft.)10,000
Up to 10 ft x 55 ft room (550 sq. ft.)12,000

NOTE: Match BTUs to room use and location: Shaded room, reduce to next smaller size; sunny room, increase to next larger size; for kitchens, increase to next larger size.

WARNING: The length of the exhaust hose is specially designed according to the specification of the product. Do not replace, extend, or otherwise modify the hose.

Window Installation Spacing

Vertical Sliding Window:

[Diagram showing vertical sliding window with 20 in. (50 cm) clearance]

Horizontal Sliding Window:

[Diagram showing horizontal sliding window with 20 in. (50 cm) clearance]

NOTE: For best performance, allow at least 20 in. of air space on all sides of the unit for good air circulation.

UNPACK THE AIR CONDITIONER

WARNING: Use two or more people to move and install air conditioner. Failure to do so can result in back or other injury.

IMPORTANT: Keep unit upright at least 2 hours prior to use.

CAUTION: Installation accessories are stored in the top of the carton and are required for proper cooling performance. Please remove all accessories from packing materials before use.

WINDOW VENT PANEL AND EXTENSIONS

The window installation kit allows you to install the air conditioner in most vertical-sliding windows 18 in. to 50 in. wide, or horizontal sliding windows from 18 in. to 50 in. tall. Check your window size and choose the fit from the table. If your window size requires more than two panels, after adjusting the length, please secure the panels with rivets (EE).

Panel Length / Window LengthPanel HH (18 in.)Panel II (19-11/16 in.)Panel JJ (18 in.)Panel KK (18 in.)See Figure
18 in.XXXA
19 in. – 26 in.XXXXB
27 in. – 34 in.XXXC
35 in. – 50 in.XXXD

[Diagram A: For an 18 in. window opening, use the window vent panel (HH) by itself.]

[Diagram B: For window openings from 19 in. to 26 in., use the window vent panel (HH) and an extension panel (II).]

[Diagram C: For window openings from 27 in. to 34 in., use the window vent panel (HH) and an extension panel (JJ).]

[Diagram D: For window openings from 35 in. to 50 in., use the window vent panel (HH) and two extension panels (KK and JJ).]

Installation

1 Attaching Exhaust Hose and Adapter to Air Conditioner

  1. Roll the air conditioner to the selected location. See "Location Requirements" on page 9.
  2. Press the coupling (BB) into the flexible exhaust hose (CC). The hose has integral clips that snap onto the coupling.
  3. Insert the coupling (BB) into the slot on the back of the air conditioner.
  4. Slide down to lock the hose into place.
  5. Confirm the hose is locked in place before operating.

[Diagram showing CC hose connecting to BB coupling, then BB coupling inserting into the back of the air conditioner and sliding down to lock.]

2 Attaching Exhaust Hose to Window Vent

Your window installation kit has been designed to fit most standard vertical and horizontal window applications. Roll the air conditioner to the selected location. See "Location Requirements" on page 9.

  1. Place the window exhaust adapter (DD) on the outer slider section (HH) (the piece with the large exhaust hole).
  2. Slide the window exhaust adapter (DD) to lock in place (please follow direction on the adapter).

NOTE: Product must be used with the included Duct Window Installation kit for effective cooling.

[Diagram showing DD adapter sliding onto HH section and locking.]

2a Installing in Vertical Sliding Window

NOTE: The window installation kit can be used with vertical sliding windows between 18 in. and 50 in. wide.

  1. Cut the foam seal (LL) (adhesive type-long) to the proper length, and attach it to the window sash and frame.
  2. Insert the vent panel assembly (HH), including extension panels (II, JJ or KK), if needed, into the window opening. Extend the extension panels to the window width. NOTE: The arrow on the slider section points towards the window.
  3. Cut the foam seal (AA) (non-adhesive type) to the window width. Stuff the foam seal (AA) between the glass and the window to prevent air and foreign objects from getting into the room.
  4. Install the window lock bracket (GG) with screw (FF) as shown, if needed.
  5. Attach the exhaust hose to snap onto the window exhaust adaptor.

[Diagram showing LL seal on window frame, HH/II/JJ/KK assembly in window, AA seal stuffed in gap, GG bracket with FF screw, and hose attached to adapter.]

2b Installing in Horizontal Sliding Window

  1. Cut the foam seal (LL) (adhesive type-long) to the proper length, and attach it to the window sash and frame.
  2. Insert the vent panel assembly (HH), including extension panels (II, JJ or KK), if needed, into the window opening. Extend the extension panels, if used. NOTE: The arrow on the slider section points towards the window.
  3. Cut the foam seal (AA) (non-adhesive type) to the window width. Stuff the foam seal (AA) between the glass and the window to prevent air and foreign objects from getting into the room.
  4. Install the window-lock bracket (GG) with screw (FF) as shown.
  5. Attach the exhaust hose to snap onto the window exhaust adaptor.

[Diagram showing LL seal on window frame, HH/II/JJ/KK assembly in window, AA seal stuffed in gap, GG bracket with FF screw, and hose attached to adapter.]

Operation

Operating your portable air conditioner properly helps you to obtain the best possible results. This section explains air conditioner operation.

IMPORTANT:

1 Using the Control Panel

NOTE: The symbols may be different from these models, but the functions are similar.

FAN SPEED /VENT.

Press and release FAN /VENT. to choose the desired fan speed:

TEMPERATURE

NOTE: In Cooling mode, the temperature can be set between 61 °F and 86 °F (16 °C and 30 °C). In Fan Only mode, the temperature cannot be set. The unit's LED shows the target temperature for 5 seconds and then displays the room temperature.

SLEEP /VEILLE

Press the QUIET button [[quiet mode]] to enter the quiet mode. Quiet mode is available for inverter models with this logo [[inverter logo]] on the control panel.

2 Using the Remote Control

INSERT THE BATTERIES

  1. Remove the battery cover along the arrowed direction.
  2. Insert new batteries making sure that the (+) and (-) of the battery are matched correctly.
  3. Reattach the cover by sliding it back into position.

NOTES:

CAUTION: Do not use the remote before cleaning if the batteries have leaked. The chemicals in batteries could cause burns or other health hazards. Please contact customer service if there is any question.

STORAGE TIP

The holder on the back of the unit can be used to store the remote control.

HOW TO USE

To operate the room air conditioner, aim the remote control at the signal receptor (1) [[signal receptor]].

The remote control will operate the air conditioner at a distance of up to 23 ft. (7 m) when pointing at the signal receptor of the air conditioner.

BUTTON FUNCTIONS

NOTE: Remote control may differ in appearance. FILTER function is not available on this model.

Press and hold the MODE button on the remote for 5 seconds to swift temperature display from Fahrenheit (°F) to Celsius (°C).

INDICATION SYMBOLS

DIMMER

Press the DIMMER button [[dimmer]] to turn off the control panel display. NOTE: When in Dimmer mode, new control inputs will return display to normal.

SLEEP

Sleep mode can only be set in Cooling, Heating or Drying modes. When in Sleep mode, the unit will utilize lower, quieter fan speeds and automatic temperature adjustments offering 8 hours of optimal sleeping conditions before shutting off. NOTE: The appliance will stop operation automatically after operating for 8 hours. Fan speed is automatically set at low speed. In the Cooling mode, if the current room temperature is below 79 °F (26 °C), the temperature will automatically increase 1°F (1 °C) during the first hour after Sleep mode is activated, and continue running at that temperature. If the room temperature is 79 °F (26 °C) or above, set temperature will not change. In Heating mode, the set temperature will decrease by 6 °F (3 °C) at most, during 3 hours, and continues running at that temperature until auto shut off. Sleep mode cannot be selected in Fan mode.

To activate Sleep mode:

  1. Press MODE to select COOL, DRY, or FAN.
  2. Press the UP or DOWN button to set the temperature.
  3. Press and hold the DIMMER button on the remote for 5 seconds to switch the Dimmer mode to the Sleep mode.
  4. After 5 seconds, the lights on the control panel display will dim.

NOTE: The temperature and airflow direction may be adjusted during Sleep mode. The fan speed is automatically set to Low speed. After 5 seconds, the lights on the control panel display will dim again. Press and hold the MODE button on the remote for 5 seconds to switch the temperature display from Fahrenheit (°F) to Celsius (°C).

To turn off Sleep mode, press MODE, FAN, SLEEP, SUPER or wait 8 hours for Sleep mode to turn off automatically. NOTE: The air conditioner will return to previous settings after Sleep mode is turned off.

SUPER

The SUPER button [[super mode]] is used to start or stop fast cooling. After pressing the Super button, the air conditioner will automatically set the fan speed to High and the temperature to 61°F (16°C). To exit Super mode, press either MODE, FAN, QUIET, SLEEP or SUPER on the remote control. NOTE: In the Super mode, you can set the timer.

TIMER

Use the TIMER function [[timer]] to turn the air conditioner ON/OFF automatically.

Setting the Air Conditioner to Turn On:

  1. Plug in the air conditioner and use the remote to power it ON.
  2. Use the remote to set the desired mode, temperature, fan speed, etc.
  3. Use the remote to power OFF the air conditioner.
  4. Press TIMER on the remote and use the UP/DOWN buttons to set the desired delay time until the air conditioner turns ON. The delay time can be set from 0 to 24 hours in one-hour increments.
  5. Press TIMER again to confirm the delay time. The Timer light on the unit will be on.

Setting the Air Conditioner to Turn Off:

  1. Plug in the air conditioner and use the remote to power it ON.
  2. Use the remote to set the desired mode, temperature, fan speed, etc.
  3. Press TIMER on the remote and use the UP/DOWN buttons to set the desired delay time until the air conditioner turns OFF. The delay time can be set from 0 to 24 hours in one-hour increments.
  4. Press TIMER again to confirm the delay time. The Timer light on the unit will be on.

To Cancel Timer:

Press the TIMER button again. Once a "beep" is heard and the indicator disappears, the Timer mode has been canceled.

NOTE: The Timer mode can only be set by the remote control.

SWING

Press SWING [[swing control]] once to change the vertical airflow direction. Press again to hold the louver in a desired position.

NOTES:

3 Normal Sounds

When your air conditioner is operating normally, you may hear sounds such as:

  1. Air movement from the fan.
  2. Clicks from the thermostat cycling.
  3. Vibration or noise due to poor wall or window construction.
  4. A high-pitched hum or pulsating noise caused by the high-efficiency compressor cycling on and off.

4 Using the ConnectLife APP

The ConnectLife APP by Hisense provides the below features for your convenience:

DEVICES REQUIRED TO USE THE SMART AC:

DOWNLOAD AND INSTALL THE CONNECTLIFE APP

Scan to download the ConnectLife APP [[QR code placeholder]]. You can also go to Google Play or App Store and search for the ConnectLife APP. Follow the in-APP instructions to pair your appliance.

Care and Cleaning

1 Draining the Air Conditioner

Below are situations in which you should drain the air conditioner:

WARNING: Excessive Weight Hazard. Use two or more people to move and install the air conditioner. Failure to do so can result in back or other injury.

  1. Unplug the air conditioner or disconnect power.
  2. Move the air conditioner to a drain location or outside. NOTE: To avoid leaking water from the unit, move the air conditioner slowly and keep it level.
  3. Remove the primary drain cover (1) and plug (2).
  4. Drain water completely through the drain hole. NOTE: If the air conditioner will be stored after use, see "Storing After Use".
  5. Reinstall the drain plug to the primary drain hole.
  6. Reinstall the primary drain cover to the drain hole.
  7. Reposition the air conditioner.
  8. Plug in the air conditioner or reconnect power.

2 Cleaning the Outside

  1. Turn off the air conditioner.
  2. Unplug air conditioner or disconnect power.
  3. Remove the air filter and clean separately. See "Cleaning Air Filter".
  4. Wipe the outside of the air conditioner with a soft, damp cloth. NOTE: Please do not use strong detergents that contain wax or thinners, as it will cause discoloration or even damage to the panel.
  5. Plug in the air conditioner or reconnect power.
  6. Start the air conditioner.

3 Cleaning the Air Filter

  1. Unplug the air conditioner or disconnect power.
  2. Open the filter panel door (1) on the back of the air conditioner and remove.
  3. Use a vacuum cleaner to clean the filter. If the filter is very dirty, wash the filter in warm water with a mild detergent. NOTE: Do not wash the filter in the dishwasher or use any chemical cleaner. Please call customer service for new filter purchase.
  4. Air dry the filter completely before replacing to ensure maximum efficiency.
  5. Reinstall the filter panel door.
  6. Start the air conditioner.

4 Storing After Use

If the air conditioner will not be used for an extended period of time:

CAUTION: Please recycle or dispose of the packaging material for product in an environmentally responsible manner. Never store or ship the air conditioner upside down or sideways to avoid damage to the compressor. Dispose of this appliance in accordance with Federal and Local regulations. Refrigerants must be evacuated before disposal.

Before using the air conditioner again:

Troubleshooting

Before calling for service, please try the suggestions below.

Problem: Air conditioner will not operate

Problem: Air conditioner blows fuses or trips circuit breakers

NOTE: A damaged power supply cord must be replaced with a new power supply cord obtained from the product manufacturer and must not be repaired.

Problem: Air conditioner power supply cord trips (Reset button pops out)

NOTE: A damaged power supply cord must be replaced with a new power supply cord obtained from the product manufacturer and must not be repaired.

Problem: Air Conditioner seems to run too much

Problem: Display error code

Problem: Air conditioner runs, but does not cool

Problem: Air conditioner cycles on and off too much

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