Baseus Bowie MA10s Quick Start Guide
1. Support and Help
To enhance your listening experience and access features like ambient sound mode, EQ mode, gesture settings, low latency mode, and firmware updates, download the Baseus app. Scan the provided QR code or search for 'Baseus App' in your app store. The app offers answers to common questions, a detailed user manual, and a dedicated service channel. For more information, visit https://www.baseus.com/pages/support-center.
Customer Service
- 18-month warranty
- Lifetime technical support
- Email: care@baseus.com (Global)
- Email: support-amz@baseus.com (For Amazon platform Customers)
- Phone: 18002208056 (Mon-Fri: UTC-5, 10:00AM-18:00PM)
2. Wearing
Ensure the earphones are properly fitted for optimal comfort and noise reduction. Choose ear tips and ear wings that best match your ear shape and adjust them for a secure and comfortable fit.
3. Powering On/Off
The earphones power on automatically when you open the charging case and the indicators blink white. They power off when placed back into the charging case and the lid is closed.
4. Baseus Smart Connect (Dual Connection)
Connect to two devices simultaneously. First, turn on Bluetooth on Phone A, search for 'Baseus Bowie MA10s', and connect. Turn off Bluetooth on Phone A. Then, turn on Bluetooth on Phone B, search for 'Baseus Bowie MA10s', and connect. Finally, return to Phone A, turn on Bluetooth to re-connect. Search for 'Baseus Bowie MA10s' on both phones to complete the dual connection.
5. Charging
Ensure the earphones are dry and tidy before placing them in the charging case. Connect the charging cable to the Type-C port. When the lid is closed, the indicator light will flash, indicating the earphones are charging. You can check the charging status via the app when paired.
6. Indicators
Understand the indicator lights for different modes:
- Pairing Mode: One indicator blinks white rapidly, the other blinks white slowly.
- Factory Reset: Both earphones flash white rapidly three times before turning off.
- Charging Case Battery Level: The digital display inside the case shows the battery level from 0% to 100%.
7. Pairing
Open the charging case, take out and wear the earphones. Tap 'Baseus Bowie MA10s' in your Bluetooth device list to pair.
8. Controls
Control your audio and calls with simple taps and holds:
- Volume: Single-tap left earbud to decrease volume, single-tap right earbud to increase volume.
- Noise Reduction Mode: Press and hold either earbud for 1 second. [ANC Mode]
- Play/Pause: Double-tap either earbud. [Play/Pause]
- Answer/Hang up Call: Double-tap either earbud. [Call Answer/End]
- Reject Call: Press and hold either earbud for 1 second. [Reject Call]
- Voice Assistant: Triple-tap either earbud. [Voice Assistant]
Additional commands can be customized in the Baseus app, such as volume adjustments.
9. Restore to Default Settings
To restore the earphones to default settings, ensure they are inside the charging case. Open the lid and press and hold the button in the charging case for 5 seconds. The white indicators will blink three times simultaneously.