Quick Start Guide

1. Cautions

⚠️ Please note the following cautions. Mis-operation may lead to any injury or equipment failure:

1. Do not energize the system before installation is complete; never carry out installation activities when the system is energized.
2. All peripheral devices must be grounded.
3. The conduits of wires under relay must be matched with metaled conduits, other wires can use PVC conduits.
4. It is strongly recommended that the length of the exposed part of any connection cable should not be longer than 4 mm. Professional clamping tools may be used to avoid unintentional contact of exposed wires to avoid short-circuit or communication failure.
5. It is recommended that the card readers and the buttons should be installed at a height of 1.4m-1.5m above ground.
6. It is recommended to use the power supply for the control panel, and external power supply for each lock.
7. The appliance shall be installed and wired in accordance with the national electrical code and by qualified personnel only.

Description of normal working state:

Connect the system to the power supply. If the system works properly, the POWER indicator (red) is lit constantly and the RUN indicator (green) flashes.

Valve regulated lead-acid battery:

• Constant voltage charge voltage regulation Cycle use: 14.5V to 14.9V(25)
• Standby use: 13.6V to 13.8V(25)
• Capacity: 12V, 7.2Ah/20hr
• Initial current: less than 2.88A
• Battery Type: LC-RA127R2T1

Cautions:

• Do not charge in a gas tight container
• Do not attempt to disassemble the battery
• Do not short the battery terminals
• Do not incinerate
• Flush with water at once if contact is made with electrolyte (Acid).

2. Product Dimension

The following diagrams show the dimensions for different models:

• AC02-C11H-U10: Width: 6.89" (175.0mm), Height: 4.17" (106.0mm)
• AC02-C12H-U10: Width: 6.89" (175.0mm), Height: 4.17" (106.0mm)
• AC02-C14H-U10: Width: 8.50" (216.0mm), Height: 4.17" (106.0mm)

Mainboard Bracket:

Dimensions: Width: 4.17" (106.0mm), Height: 8.0" (203.2mm), Depth: 0.24" (6mm).

Mounting Holes:

• For AC02-C11H-U10 / AC02-C12H-U10
• For AC02-C14H-U10
• Bracket Mounting Holes

Metal Enclosure

The metal enclosure houses the access control system components. It features:

• LED Status Indicator on the front panel.
• Cable Conduit (punch hole for cables) on the top.
• Lock access point on the front.
• Heat Dissipation Grill on the sides.
• Mounting Holes for the enclosure itself.
• Power Supply Mounting Position inside.
• Backup Battery Mounting Position inside.

Enclosure Dimensions: Width: 13.62" (346.0mm), Height: 10.82" (275.0mm).

Bracket/Controller Mounting Position is also indicated.

3. Installation of Metal Enclosure on the wall

Follow these steps for wall mounting:

1. According to the mounting holes position of the metal enclosure, drill three mounting holes in a suitable spot on the wall. Ensure the mounting height is approximately 114 inches (2.9m) above the ground, adjustable as needed. Leave at least 3.937 inches (100 mm) clearance on the left side of the metal enclosure.
2. Place anchors in the mounting holes.
3. Fix the metal enclosure with self-tapping screws. The process involves using a percussion drill, inserting anchors, and then securing with screws.

Note: The metal enclosure is equipped with a tamper alarm switch. Keep the enclosure closed when it is working normally.

4. LED indicators, Wires, Auxiliary Input and Output

Understanding the LED indicators:

• LINK (green): Always green indicates proper TCP/IP communication.
• ACT (yellow): Flashing indicates data transmission via TCP/IP.
• TX (yellow): Flashing indicates data sending via RS485.
• RX (green): Flashing indicates data receiving via RS485.
• Auxiliary output (green): Always green indicates it is in use.
• Lock (green): Always green indicates the lock is open.
• POWER (red): Always red indicates control panel power is on.
• RUN (green): Flashing indicates the system is working normally.
• CARD (yellow): Flashing indicates a card has been punched on the reader.

Recommended use of wires:

• Use 2-conductor power cord.
• Use 6-conductor wire (e.g., RVVP 6*0.5mm) between the Wiegand reader and the control panel (choose appropriate cord for interface, e.g., 6, 8, 10 conductor).
• Use 4-conductor lock power cord (RVV 4*0.75mm).
• Use 2-conductor switch power cord (RVV 2*0.5mm).

Auxiliary Input/Output:

• The auxiliary input may be connected to infrared body detectors, alarm switches, etc.
• The auxiliary output may be connected to door bells, alarms, etc.

AC02-C11H-U10 Board Layout:

Diagram showing the AC02-C11H-U10 board with labeled components including: SD Card Slot, Ethernet interface, Dip switch, PC RS485 interface (Customization), Auxiliary output, Lock & Door Sensor, Lock power, Control panel power, Auxiliary input, Extended RS485, Status indicator, Door button, Door wiegand reader 1, Door wiegand reader 2.

AC02-C12H-U10 Board Layout:

Diagram showing the AC02-C12H-U10 board with labeled components including: SD Card Slot, Ethernet interface, Dip switch, PC RS485 interface (Customization), Auxiliary output (1-2), Lock & Door Sensor (1-2), Lock power, Control panel power, Auxiliary Input (1-2), Extended RS485, Status indicator, Door button 1, Door wiegand reader 1, Door wiegand reader 2, Door button 2, Door wiegand reader 3.

AC02-C14H-U10 Board Layout:

Diagram showing the AC02-C14H-U10 board with labeled components including: SD Card Slot, Ethernet interface, DIP Switches, PC RS485 (Customization), Auxiliary Output (1-4), Lock & Door Sensor (1-4), Lock power, Control panel power, Auxiliary Input (1-4), EXT RS485, State Indicator, Exit Button 1, Door Wiegand Reader 1, Exit Button 2, Door Wiegand Reader 2, Exit Button 3, Door Wiegand Reader 3, Exit Button 4, Door Wiegand Reader 4.

5. Controller System Installation

Diagram illustrating the overall controller system installation:

• Client Side: ZKBio CVAccess software running on a PC.
• Network Connection: TCP/IP via a HUB.
• Peripherals: Emergency Exit Switch, Alarm, IP Camera.
• Controller Board: Connected to various devices via OSDP, Door Sensor, Wiegand reader, Exit Button, Electric Lock.
• I/O Expansion Boards: Up to eight EX0808 boards can be connected, each requiring DC12V power. Examples shown are #1 EX0808, #2 EX0808, and #8 EX0808.
• Device Examples: QR500, ProID 103 (Exit Button), ProID 102 (Electric Lock).

6. Power Connection

Diagrams show power connection configurations:

• Without Backup Battery: 24V AC input to a Switching Power Supply, which provides 12V DC and GND to the controller. Includes ground connection.
• With Backup Battery: Similar to above, but with a Backup Battery connected to the Switching Power Supply for continuity.

7. Ethernet Connection

Establish connection between the device and software using an Ethernet cable.

Illustrative Example:

• PC (Client Side) with IP address: 192.168.1.130, Subnet mask: 255.255.255.0.
• Controller (Device) with Default IP address: 192.168.1.201, Subnet mask: 255.255.255.0.
• Connection via TCP/IP through a HUB.

Note: In a LAN, the IP addresses of the server (PC) and the device must be in the same network segment.

8. Wiegand Connection

Diagram shows the connection of a Wiegand Card Reader to the controller.

• Recommended Cable: 16 or 18 AWG shielded cable.
• Reader Connections: +12V, GND, Wiegand D0, Wiegand D1, Green LED, Beeper.
• Controller Port: Labeled READER1.

Connection is made via TCP/IP.

9. Auxiliary Input Connection

Diagram shows the connection of a Fire Alarm to the Auxiliary Input terminals (AUX, GND, IN).

• Input requires +12V DC and 12V DC from the system.

10. Auxiliary Output Connection

Diagram shows the connection of an Alarm to the Auxiliary Output terminals (AUXOUT, NO, COM, NC).

• Output provides +12V DC and GND.

11. Exit Button Connection

Diagram shows the connection of an Exit Button to the controller's BUTTON1 terminals (GND, IN).

• Connection is made via TCP/IP.

12. RS485 Connection

Diagram illustrates RS485 connection for multiple devices like KR614-OSDP and QR500 readers.

• Baud Rate: ZK485: 9600, OSDP: 115200.
• Connections: EXT (RS485), 485+, 485-, GND, +12V DC.
• Devices are daisy-chained.

Controller Supported Reader Models

Remarks:

1. ✔️ means connectable, ❌ means not connectable.
2. In 485 communication encryption mode, the ProlD100 reader supports tamper alarm function. When the reader is illegally tampered with, it will send a tamper signal to the controller via 485, and the controller will report to the software to form a tamper alarm event. Users can configure the alarm linkage on the software side and connect the alarm to the auxiliary output. Encryption is turned on on the software side via the Access > Access Device > Reader > Encrypt path.

Important Notes:

1. RS485 communication wires should be a shielded twisted pair cable. RS485 communication wires should be connected in a bus cascade topology instead of a star topology, to achieve a better shielding effect by reducing signal reflection during communications.
2. A single RS485 bus can connect up to 63 access control panels, but preferably 32 is recommended maximum.
3. To eliminate signal attenuation in communication cables and suppress interference, if the bus is longer than 200 meters, set the number 8 DIP switch to the ON position. The number 8 DIP switch is for setting the RS485 termination resistance. This is equivalent to a parallel connection of one 120ohm resistance between the 485+ and 485- lines.

Diagrams show DIP switch settings for SINGLE and MULTI AC02-C1XH-U10 configurations for distances over 200 meters.

13. Connecting EX0808 through PC485

Diagram shows connecting up to eight EX0808 expansion boards via PC485 to the controller.

• Protocols: ZK485 or OSDP.
• Connections: PC (485+, 485-, GND), OSDP, and +12V DC for each EX0808 board.

Important Notes:

1. Configure the ZK485 protocol through the PC485 port to connect up to eight EX0808 expansion boards. Note: Set DIP switch #5 of the expansion board to the OFF position.
2. Configure the OSDP protocol through the PC485 port to connect up to eight EX0808 expansion boards. Note: Set DIP switch #5 of the expansion board to the ON position.
3. The RS485/OSDP address of each EX0808 is set via the DIP switch before power is applied.
4. Each EX0808 requires a separate power supply. Up to eight auxiliary input devices and eight auxiliary output devices can be connected to one EX0808.

Note: PC485 communication function is a customized function, not standard, please contact your dealer if you need it.

DIP Switch Setting for RS485/OSDP Communication

This section details the DIP switch settings for the EX0808 expansion board.

Important Notes:

There are six DIP switches on the EX0808 expansion board and their functions are:

1. Switches 1-4 are used to set the RS485/OSDP addresses.
2. Switch 5 is for RS485/OSDP mode switching. When set to OFF, RS485 mode is used, and when set to ON, OSDP mode is used.
3. If the cable length is more than 200 meters, the switch 6 should be ON for noise reduction on long RS485 cables.

14. Lock Relay Connection

Controller not sharing power with the lock(Dry Connect)

Diagram shows the connection for a "Dry Connect" setup where the controller does not share power with the lock.

• Connections include Door Sensor, Lock Power, Normally Closed Lock, and controller terminals (LOCK1: SEN, GND, NO, COM, NC).
• Note: Do not reverse the polarity.

Switching dry and wet modes

Important Notes:

Dry Mode supports separate power supply for the lock using an external independent power supply. Wet Mode supports the lock sharing power with the controller. The factory default jumper setting is dry mode. Switch between wet and dry mode by following the steps below.

1. Select the appropriate lock relay and locate its jumper on the controller.
2. Remove the jumpers and change the jumper from [image of jumper position 1] to [image of jumper position 2].
3. Once this is done you can follow the wiring of the controller sharing power with the lock.

Diagrams illustrate Dry Mode and Wet Mode configurations.

Controller sharing power with the lock(Wet Connect)

Normally Opened Lock Powered From Lock Terminal:

Diagram shows wiring for a Normally Opened Lock powered directly from the controller's lock terminal.

• Connections include +12V DC, GND, 12V DC, FR107, and controller terminals (LOCK: V+, V-, LOCK1: SEN, GND, NO, COM, NC).
• Note: Do not reverse the polarity.

Normally Closed Lock Powered From Lock Terminal:

Diagram shows wiring for a Normally Closed Lock powered directly from the controller's lock terminal.

• Connections include +12V DC, GND, 12V DC, FR107, and controller terminals (LOCK: V+, V-, LOCK1: SEN, GND, NO, COM, NC).
• Note: Do not reverse the polarity.

15. DIP Switch Setting

Diagram shows an 8-position DIP switch. Switches 1-6 are for setting the device number for RS485 communication. Switch 7 is for restoring factory settings. Switch 8 is for RS485 Terminal Resistance.

Explanation:

1. Number 1-6 are reserved to set the device number for RS485 communication. The code is binary, and the numbering starts from left to right. When the switch is set to ON position, it indicates 1 (on); when the switch is set downwards, it indicates 0 (OFF).
2. For example, to set a device number 39=1+2+4+32, which corresponds to the binary code 111001, put number 1, 2, 3, and 6 to ON position, as illustrated below.

Diagram shows initial state (000000) and final state (111001) for setting device number 39.

16. Restore Factory Setting

Diagram shows an 8-position DIP switch, highlighting switch 7 for "Restore Factory Setting".

Procedure:

1. If the IP address is forgotten or the device is not working normally, use DIP switch #7 to restore factory default settings (device IP address, communication password, gateway, and subnet mask).
2. The switch is OFF by default. Move switch #7 up and down three times within 10 seconds and finally return it to the OFF position. Factory settings will be restored after the access control panel restarts.
3. The procedure is shown with diagrams illustrating Default Position (OFF), ON, and Final Position (OFF) for switch 7.

To reset factory settings: Turn #7 switch ON and OFF. Repeat process 3 times.

17. Troubleshooting

Frequently Asked Questions:

1. How to switch four door one way to two door two way? Connect four readers from reader 1 to reader 4. Connect two door locks, one to LOCK1, another to LOCK3. Configure reader 1-Indoor and reader 2-Outdoor in the software.
2. Can we integrate IP Camera and NVR? Yes, ZKBiosecurity software supports ZKTeco's IP Cameras and NVR. You can associate a camera to the door and set up a linkage.
3. What does it mean when I get a "Wiegand Format Error"? Your WD0 and WD1 wiring is reversed.
4. How do I connect a third party reader or a stand-alone reader to a AC02-C1XH-U10 panel? Connect the Wiegand output to the WD0 and WD1 of the stand-alone readers on the panel's reader port. Note: The board can only supply 12 V DC, 300mA power, so an external power supply may be required.
5. What is the SD card slot used for? The SD card stores transactions from the panel and creates a backup in addition to internal memory.
6. What kind of wire is recommended for the panel? 16 or 18 AWG twisted shielded wire is recommended.
7. What is the default IP of the panel? 192.168.1.201
8. How long is the device under warranty? 2 Years from the original purchase date. Replacement/repair of hardware under ZK standard warranty requires an evaluation of the failed system by a ZK Technical Support specialist, and the issuance of a Technical Support RMA number.