Midea M7 Robot Vacuum Cleaner User Guide

SAFETY INSTRUCTIONS

Warning for the machine

1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
2. The plug must be removed from the socket outlet before cleaning or maintaining the appliance. Switch off before cleaning or maintaining the appliance.
3. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
4. WARNING: For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. Use only with M7-DS supply unit.
5. This appliance contains batteries that are only replaceable by skilled persons.
6. Do not bring the smart robot close to heat sources, radiation, or burning cigarette butts. It is strictly forbidden to vacuum the following objects:
   • All liquids such as water and solvents.
   • Lime, cement dust, and other construction dust and garbage.
   • Heat generating objects, such as unextinguished carbon butts, cigarette butts.
   • Sharp fragments, such as glass, etc.
   • Flammable and explosive items, such as gasoline and alcohol products.
7. Before using, please remove all fragile items from the ground (such as glasses, lamps, etc.), and items that may be tangled with the side brush, roller brush, and drive wheels (such as wires, curtains, and other easily-entangled materials).
8. Please pay attention to your hair and avoid entanglement on wheels or roller brushes when using, cleaning, and maintaining the robot.
9. Do not use this product at an altitude of more than 2000m.
10. Correct Disposal of this product: This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
11. Warranty Information: The manufacturer provides warranty in accordance with the legislation of the customer's own country of residence, with a minimum of 1 year (Germany: 2 years), starting from the date on which the appliance is sold to the end user. The warranty only covers defects in material or workmanship. Repairs under warranty may only be carried out by an authorized service center. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted. The warranty will not apply in cases of:
    • Normal wear and tear.
    • Incorrect use, e.g., overloading of the appliance, use of non-approved accessories.
    • Use of force, damage caused by external influences.
    • Damage caused by non-observance of the user manual, e.g., connection to an unsuitable mains supply or non-compliance with the installation instructions.
    • Partially or completely dismantled appliances.
12. RF Exposure Information: WIFI: 2400-2483.5MHz, MAX POWER: 20dBm, BLUETOOTH MAX POWER: 10dBm. To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.
13. CLASS 1 LASER PRODUCT INVISIBLE LASER RADIATION.

Warning for a docking station

1. IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS and “DANGER – TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS”.
2. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
3. Cleaning and user maintenance shall not be made by children without supervision.
4. Children should be supervised to ensure that they do not play with the appliance.
5. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
6. The docking station is only applicable to the product M7/M7 Pro.
7. Warning: The battery charger (Docking station) is not intended to charge non-rechargeable batteries.

Warning for battery

1. Do not dismantle, open, or shred secondary cells or batteries. Do not expose cells or batteries to heat or fire. Avoid storage in direct sunlight.
2. Do not short-circuit a cell or a battery. Do not store cells or batteries haphazardly in a box or drawer where they may short-circuit each other or be short-circuited by other metal objects.
3. Do not remove a cell or battery from its original packaging until required for use.
4. Do not subject cells or batteries to mechanical shock.
5. In the event of a cell leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
6. Do not use any charger other than that specifically provided for use with the equipment.
7. Observe the plus (+) and minus (-) marks on the cell, battery, and equipment and ensure correct use.
8. Do not use any cell or battery which is not designed for use with the equipment.
9. Do not mix cells of different manufacture, capacity, size, or type within a device.
10. Keep cells and batteries out of the reach of children.
11. Seek medical advice immediately if a cell or a battery has been swallowed.
12. Always purchase the correct cell or battery for the equipment.
13. Keep cells and batteries clean and dry.
14. Wipe the cell or battery terminals with a clean dry cloth if they become dirty.
15. Secondary cells and batteries need to be charged before use. Always use the correct charger and refer to the manufacturer's instructions or equipment manual for proper charging instructions.
16. Do not leave a battery on prolonged charge when not in use.
17. After extended periods of storage, it may be necessary to charge and discharge the cells or batteries several times to obtain maximum performance.
18. Secondary cells and batteries give their best performance when they are operated at normal room temperature (20 °C ± 5 °C).
19. Retain the original product literature for future reference.
20. Use only the cell or battery in the application for which it was intended.
21. When possible, remove the battery from the equipment when not in use.
22. Dispose of properly.

TECHNICAL DATA

Warning for battery

Product Model:

M7/M7 Pro

Host Charging Voltage:

16.9 V==

Host Rated Voltage:

14.4 V==

Host Rated Power:

55 W

Docking Station Model:

M7-DS

Docking Station Input:

100-240V~,50-60Hz,38W

Docking Station Output:

16.9V == ,2A

Battery Model:

BP14452B

Battery Rated Voltage:

14.4V==

Battery Capacity:

5200mAh 74.88Wh

Charging Limit Voltage:

16.8V==

STRUCTURE OF THE PRODUCT

Assembly and parts description

Parts list

• Charging Base x1
• Side Brush x2 Pairs
• Mop Cloth Holder x1
• Power Cable x1
• HEPA Filter x1
• Mop Cloth x1
• Cleaning Brush x1
• Manual x1
• Vibration Mopping Assembly x1 (Only for M7 Pro)

PRODUCT OPERATION

Function of Buttons

• Start/Pause/Shut Down:
  • Start: Press and hold for 3s to hear a startup voice then the machine turns on.
  • Pause: Press one time and the machine will stop. Press again, the machine will start work again.
  • Shut Down: Please help to remove the machine from the charging base then press and hold for 3s to hear a shutdown voice and the machine will turn off.
• Wi-Fi networking Wi-Fi: Press for 3 seconds for Wi-Fi matching. Robot is in matching status if light is flickering.
• Recharge ⚡: Short press for recharging.
• Reset: Press "Reset" to restart the robot when it is out of work.

Installing the Side Brushes

1. Turn the unit over.
2. With unit upside down, align side brush over brush post. Please keep the color of side brushes' same as each brush post's.
3. Press down side brush until it snaps in place.
4. Ensure side brushes can rotate freely.

Charging Robot Vacuum

1. Put the charging base well: Place the charging base against a wall and remove all obstructions around the charging base, as shown in the figure below. Please do not place the charging base on a carpet and keep the area dry. Also, help to remove the mopping holder when it is charging.

2. Turn the power switch on.
3. Place vacuum on the charging base, ensuring the charging contacts are touching. A white light will start flashing, indicating the robot is charging. Charge for 12 hours before first use.

NOTE

To effectively extend battery life, you should:

1. Please charge before first use.
2. When the battery is low power, please charge it as soon as possible.
3. If you do not use the appliance for an extended period of time, fully charge the battery and put it in a ventilated and dry place.
4. Charge the robot every 3 months if it is not used for a long time to protect the battery.
5. This machine has an automatic recharge function. In some special cases (such as battery is dead, the machine is stuck, etc.), the main unit may not be able to automatically recharge.

Cleaning

Please clean up the wires and sundries scattered on the ground and remove valuable, fragile items that are easy to fall before cleaning. If there is a suspended environment in the clean area, please use objects to fix and block to avoid any potential harm.

NOTE

1. Do not use your robot on wet surfaces or surfaces with standing water. Before using the product on a rug with tasseled edges, please fold the rug edges under.

Mopping

1. Attach mopping cloth to the mopping holder.

2. Press the button on the tank and pull to remove.
3. Fill the Water.
4. Attach mopping holder to the water tank.
5. Re-insert the water tank assembly into the vacuum.

Press " ❗ " to start mopping.

NOTE

• Please do not fill the water more than the "Max" level.
• It is recommended to use clean water in the water tank. Do not use any detergent in the water.
• Please clean the mopping cloth after cleaning.
• You will hear a click sound when the water tank is installed properly.
• Move the mopping holder when the robot is under charging.
• Please set a virtual wall by APP or roll up the carpet if you don't want the robot to go on your carpet operating mopping.
• Please adjust water flow by APP according to your requirement.

Using APP

If your home WiFi name or password is changed, you will need to re-establish connection with your robot vacuum.

• App supports iOS 9.0 and above, Android 4.4 and above phone system versions, but Pad devices are not accepted; generally, the phone system version may be checked by clicking “Settings-About Mobile Phone” in the mobile phone.
• This model does not support WEP encrypted router.
• The network accessing configuration of the cleaner requires a WiFi network of 2.4GHz frequency range; 5GHz frequency range is not currently compatible.
• Do not configure network accessing under the charging state.
• WiFi is mandatory for network accessing configuration of the cleaner; once the network accessing is configured successfully, the App may be operated in WiFi/2G/3G/4G network environment and the cleaner may be controlled remotely.
• If your home WIFI password is changed, the cleaner will be displayed off-line on the App; Without any changes of App account number, one just needs to configure network accessing for the cleaner once again.
• If others want to use the App to operate the same cleaner, they need to be invited on the App by the device owner by sharing the device to the new user's account (on the condition that the invitee has downloaded the App and registered an account).
• The device will be removed from the former device owner's device list if a new account owner connects the device successfully.
• Once the cleaner is configured successfully for network access, the following operations will result in clearance of WiFi settings and secondary network accessing configuration is required: Long press the network accessing configuration key on the device for over 3 seconds, and after a tick sound is heard, all Wi-Fi information will be cleared.

1. Ensure mobile phone is connected to your home WiFi.
2. Download the MSmartlife app and register your vacuum:
   • Scan the QR code or search for the MSmartlife app in the Apple or Google Play store. Download the app.
   • Open the app and create your personal account. Follow instructions on the screen.
3. Add your robot vacuum to your app: Press the " ➕ " button on the main screen of the app and select M7 /M7 Pro from the available list of products.
4. Connect your robot to your WiFi: After assembling and powering on the robot, press and hold down the “WiFi” button for 3 seconds until a beep is heard. The WiFi indicator light should start to flicker. Follow instructions on the app for next steps.

NOTE

Once the network access is configured successfully, you will be the owner of this cleaner and can operate your intelligent cleaner by accessing the cleaner operating interface.

M-smartlife App Quick Guide GoTE

If the Wi-Fi in your home is unstable, it may cause a certain delay in the related operations of the M-Smart App. (The content of the MSmartlife App is subject to change with the product technology update. Please refer to the MSmartlife interface for details).

Note:

This interface will be upgraded later. This interface is for reference only.

MAINTENANCE

Cleaning the Side Brush

1. Regularly check the side brush for hair wrapping.
2. Clean the side brush with the cleaning tool or a rag.
3. If the side brush has deformed from hair wrap, remove the side brush by pulling it off the vacuum and place it in warm water for 5 seconds.
4. If the side brush is permanently damaged, replace with the spare set of brushes.

Cleaning the Dustbin, Sponge and Filter

1. Press dust cup release button to remove dust cup from robot.

2. Press dustbin release button to empty into a trash bin.

3. HEPA filter is on the side of the dust cup. Please keep HEPA and sponge totally dry before using.

4. Have dust cup inserted back to robot.

Cleaning the Water Tank

1. Once finished mopping, press the water tank release button and pull to remove the water tank. Detach the mop holder by pulling them apart.

2. Wash the mopping pad and dry THOROUGHLY.

3. Open the cover and pour out the remaining water in the water tank.
4. Wipe dry the water tank. Exposure to sunlight is not recommended.

Cleaning the Sensor and Wheel

Wipe the sensor and wheels gently with a soft cloth, as shown in the right figure.

Cleaning the Charge Terminal

Wipe the charging terminals on both the robot and charging dock with a soft cloth, as shown in the right figure.

Cleaning the Brushroll

1. Pull the middle area of brush roll to take part it.

2. Brush roll can be apart by pulling its middle part. Then you can clean threads or hair wrapped around the brush roll by scissors or included brush cleaner.

NOTE

If side brushes are curled, you can remove them and place in warm water for 30 seconds and then let it thoroughly dry. Also regularly use the brush cleaner to remove dust, debris, and hair from the side brushes. Brush roll frame can also be removed and cleaned but lifting out. When put it back, make sure the side with the rubber flap is on the closest side to the dustbin. Every time when you empty your dust cup, please clean your filter at the same time.

FAQs

In case of malfunction, please refer to the following table.

The appliance will not be charged

• Issue: The power switch is not turned on while charging.
• Solution: Power on the appliance.
• Issue: The appliance and charging terminals are not in full contact.
• Solution: Make sure the appliance is fully in contact with the charging terminal.

The appliance gets stuck

• Issue: The appliance is covered by wires on the ground, drooping curtain fabric, or blankets are twined.
• Solution: The appliance will automatically start the escape mode. If it is not out of trouble, it needs manual help.
• Issue: Side brush and brushroll, etc., get stuck, and the appliance cannot run normally.
• Solution: Clean the windings on the side brush and restart it. If not, contact the post-sales department.

Not cleaned completely, and recharge it

• Issue: The appliance does not have enough battery power.
• Solution: Charge the appliance.

No cleaning according to the preset time

• Issue: The power switch is not on.
• Solution: Turn on the power switch of appliance.
• Issue: Scheduled appointment is cancelled.
• Solution: Reset and make appointment.

After the mop holder is installed, the appliance is impermeable

• Issue: The mop holder magnet falls off.
• Solution: Contact the aftersales service center.
• Issue: There's no water in water tank.
• Solution: Add water.
• Issue: The appliance base outlet hole is blocked.
• Solution: Clear water outlet and tank filter.

The appliance has missed sweeps, there is no plan for cleaning, and the map in app shows irregularly

• Issue: The ground is slippery.
• Solution: If the floor is waxed, dry it before use.
• Issue: Wires, shoes, and other objects placed on the ground, affecting the normal operation of the appliance.
• Solution: Minimize ground items as much as possible.
• Issue: Cleaning is interrupted halfway.
• Solution: Do not move or block the appliance during work.

Appliance does not work

• Issue: The power switch is not turned on.
• Solution: Turn on the power switch.
• Issue: Low battery.
• Solution: Charge the appliance.
• Issue: Wheels are dropped and the three groups of drop sensors are in a falling state.
• Solution: Place the appliance close to the ground.
• Issue: (Implied from context, likely related to drop sensors)
• Solution: Contact post-sales service center.

Appliance retreats

• Issue: There is a obstacle ahead.
• Solution: Clear the front obstacles.
• Issue: Bumper rail is clamped.
• Solution: Tap the bumper rail to check for if there is foreign matter stuck.

App displays disconnection

• Issue: Disconnection between the mobile phone and the appliance.
• Sub-issue: The mobile phone is accessed to network.
• Solution: The mobile phone shall be accessed to network once again.
• Sub-issue: Judge if the router works normally.
• Solution: Re-start the router.
• Sub-issue: The cleaner is required to be powered.
• Solution: Power on the cleaner once again.
• Sub-issue: The WiFi configurations of the equipment are cleared.
• Solution: Add new appliances into App.
• Sub-issue: The WiFi password or network is changed.
• Solution: After system start-up, long press "WiFi" 3 seconds and release it after a tick sound is heard; clear all WiFi configurations of the cleaner and add household electrical appliances once again for operation.

Slow App operation

• Issue: Network connection is not so smooth.
• Sub-issue: Network busy.
• Solution: Re-start the router and reduce the number of access users.
• Sub-issue: Poor WiFi signal reception of the mobile phone.
• Solution: Check the settings of the mobile phone itself.
• Sub-issue: The network bandwidth is not so adequate.
• Solution: Broaden network bandwidth.

The OR code of the mobile phone itself cannot be scanned by App.

• Issue: The hardware configurations of the mobile phone are very low, the camera has no focus function.
• Solution: Change mobile phones and scan.
• Issue: (Implied from context, likely related to confirmation)
• Solution: Change mobile phones for confirmation.
• Solution: Add appliance by product category.

Documents / Resources

Midea M7 Robot Vacuum Cleaner [pdf] User Guide

M7 Pro, M7, Robot Vacuum Cleaner, M7 Robot Vacuum Cleaner

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