Plantronics Logo: Stylized 'P' with a circle, followed by 'PLANTRONICS.' and the tagline 'World Leader in Communications Headsets'
For Headsets and Telephones
Copyright © Plantronics, Inc. February 13, 2001
This guide helps determine which Plantronics headset models are compatible with various telephone systems and their telsets. Follow these steps:
If a small letter (e.g., ª) appears, refer to the end of the section for that manufacturer for an explanation.
Plantronics makes its best effort to match headsets with the growing number and variety of telephones on the market. This guide will be revised as more compatibility information becomes available. Plantronics disclaims all responsibility for omissions and errors. For compatibility questions not answered in this list, contact Plantronics at 1-800-544-4660.
This section provides a representative sample of the extensive compatibility list. For a complete and detailed list, please refer to the original Plantronics Compatibility Guide document.
System | Telset Model | Headset Group/Settings |
---|---|---|
64/144 PBX | Alcatel 100: 901 (PQS-7400) | M5 |
Alcatel 100: DSS Unit (PQS-7420) | NO | |
3100 Sets | 2630, 2672, 2673, 2872, 2873 | M5 |
ª Telset must be programmed for headset use. Consult Cortelco manual for programming instructions.
System | Telset Model | Headset Group/Settings |
---|---|---|
Comcore (Trader Turret) | P10 | |
Dimension | CTS (MET Set) | M1, J3 |
Definity 75/85 | Call Master 602 | P10 |
ª For P10: Jack is AT&T/Lucent adapter Module 500A or 500AM with no M12 but using the included headset cord.
h CA/CS10 require use of 47521-01 cord.
System | Telset Model | Headset Group/Settings |
---|---|---|
IP Telephone model 12+ | M5 | |
IP Telephone model 7910 | "H" Headsetª |
ª Has headset port and you use a "H" series headset with a 26716-01 cord.
System | Telset Model | Headset Group/Settings |
---|---|---|
Patrician Patti | T12-T, T24-T, T12-2P, T12-R | J1 |
Electra 411 | EL411, ET-4T-2P, ET-4R-2P | " |
Electra 616 | ET6-1, -2, -3 | ª J1, M5 |
ª JACKSET: Electra Telephone must be Revision 8 or higher for Jackset JSB200-1 hookup. Revision number found on the P.C. board inside of the phone.
b Switch on bottom of console must be set to "headset" side.
c JACKSET: D-Term 2 must be Revision A1 or higher for JackSet JSB200-1 hookup.
d Requires NEC ADA-T ETU adapter with JackSet JSB200-1. Or JSB180-1 with Jackset By-pass.
e Requires NEC ADA-E ETU adapter with Jackset JSB200-1. Or JSB180-1 and Jackset By-pass.
f JACKSET: Requires NEC ADA-Z adapter with Jackset JSB200-1. Or JSB180-1 and Jackset By-pass.
g For Switch Hook control use NEC ADA Headset Adapter.
h Must use NEC ADA Headset Adapter.
i Has headset port.
j Can use the Polaris model of headsets.
The full document contains extensive compatibility tables for the following manufacturers and their respective systems/models: ADC Telecommunications, Allen Tel Products, Alston, Ambi Corp., American Phone Prod., Ameriphone, Amtelco, Aspect Telecommunications, Asuzi, AT&T/Lucent/Weco/Avaya, Augat Melco, Axon Communications, Baker Audio, BBS Telecom, BellSouth Advanced Systems, Bitronic USA, Brother, Cadcom, Candela, CDT/Colonial Data Services Corp., Cetec Vega, Cidco, Cisco Systems, Clear-Com Intercom Systems, CMX Communications, Code-A-Phone, Colby, Comdial, Conair Corp., Concord, Console Systems, Contel-IPC, Conveyant Systems, Cortelco, Crest, Crystal Technologies, CSE Telcom, CTG, Curtis, CXC, Cyber Digital, Cygnet Technologies, DAK, Dash, Data Plus, Datavox, David Systems, DBA, Deka, Delos, Digital Voice Corp., Digitech, DTI, Dynascan Corporation, Eagle Telephonies, Entel Co., Ericsson Information Systems, ESI, Executone Information Systems, Extrom, Fujitsu Business Communication Systems, Futura Communications, GAI Tronics, Galaxy Communications, General Electric, Glenaire, Goldstar Products, GTE, Hallicrafters, Harris Digital Corp., Harris Lanier, Hitachi, Homaco, Honeywell, Infogear, Intecom, Integrated Technology, Inteq, Interdex, International, Inter-Tel, Iwatsu America Inc., Jistel, J-Tec/Teleconnect, Kanda Telecom Inc., Key System U.S., KS Telcom, Lenoxx Sound, Lexar Business Systems, Litton, Macrotel, Memorex Telex, Meridian, Mindset, Mitel, Modular Communication Systems, Motorola, Murata, National Telecom/Solid State Systems, NEAX, Nicho Inc., Nitsuko Corporation, Norstan, Northern Telecom, Northwestern Bell, OKI, Orbacom Systems, Origin, Pac Tel, Panadyni, Panasonic, Packard Bell, Phillips/TMC, Phone Mate Corp., Picturetel, P.K.S., Plant Equipment, Polycom, Positron, Premier, Premier Telecom Products, Radio Shack, Randix, Rauland, Record A Call, Redcom Laboratories, Ring Medical, Rockwell International Corp., Rockwell-Collins, Rolm, Rolodex, Rolla Electronics, RTS Systems Inc., Samsung, San/Bar, Sanyo Business Systems Corp., Scott Technologies, Sears, Shared Resources Exchange, Sharp, Sicena, Siemens, Sonitrol, Sony, Soundesign, Southern Telecom, Southwestern Bell, Spectra Merchandising, Sprint, Stantel, Startel, STC Telecom, Stromberg Carlson, Sun Moon Star Group, Tadiran, Taltek, TEC, Technicom International, Teknekron Infoswitch Corp., Telamon-Tecom, Teleco, Teleconcepts, Teledex, Teledial, Telefony & Electronics of America, Telematrix, Telenova, Telepath, Telequest, Tele Resources, Telescan, Telim Communications Corp., Telko Inc., Tel Plus, Telrad, TIE, TMC, TMG, Tone Commander Systems, Toshiba, Trillium Telephone Systems, TT Systems, Unical, Unicom, Uniden, Unisonic, Unitech, Universal Telecom Service, USX Telecenters, Valcom, V-Band Systems, Viking, Voad Systems, Vodavi Technology, Walker, Wang Industries, Webcor Electronics, Wescom, Western Electric, Win Communications Corp., Windsor, Wolverine, Wyse, XTEL, Zaisan, Zoom Telephonics, ZTEL, Zetron.
This appendix lists Plantronics headsets within each Headset Group. Refer to page 1, "Using the Compatibility Guide" for instructions.
H/S GRP | STARSET | STARSET NC NOISE CANCEL | MIRAGE | MIRAGE NC NOISE CANCEL | SUPRA | SUPRA BINAURAL | SUPRA NC NOISE CANCEL | BINAURAL NOISE CANCEL | OTHERS | SERIES | NOTES |
---|---|---|---|---|---|---|---|---|---|---|---|
1 | SHS1720-01 | - | - | - | SDS1008-11 | - | - | - | - | - | - |
2 | SHS1963-01* | * | * | * | - | - | * | * | - | - | - |
3 | SHS1720-02 | - | - | - | SDS1008-12 | - | - | OH5002-1NC | - | - | - |
4 | OH1002-1 | - | - | - | - | OH5002-1 | - | - | - | - | - |
5 | SHS1471-01 | ** | ** | ** | - | SHS1473-01 | - | ** | - | - | PTT Model |
6 | SHS1890** | - | - | - | - | - | - | ** | - | - | - |
*H/S Group 2 is a SHS 1963-01 with any "H" headset top.
**H/S Group 6 is an SHS 1890-XX with any "H" headset top.
This chart cross-references old Plantronics product/groups with new technology (M10) and their switch settings.
Discontinued Headset Model Numbers | Old Group Codes | Equivalent New Technology (M10) Switch Settings |
---|---|---|
MHB224-1, MHB424-1, MHB524-1, MHB525-1, MHB524-1NC, MHB525-1NC | 2 | M1 |
MHB228-3, MHB428-3, MHB528-3, MHB529-3, MHB528-3NC, MHB529-3NC | MHB224-1 | M2 |
MHB230-1, MHB430-1, MHB530-1, MHB531-1, MHB530-1NC, MHB531-1NC | 3, 10 | M5 |
MHB228-1, MHB428-1, MHB528-1, MHB529-1, MHB528-1NC, MHB529-1NC | 5 | M5 |
MHB228-2, MHB428-2, MHB528-2, MHB529-2, MHB528-2NC, MHB529-2NC | 11 | M5 |
The PLX500 works with all M10 compatible phones. The SP05 is compatible with all phones in the compatibility list with the exception of the following:
Manufacturer | System | Model |
---|---|---|
ITT/CORTELCO | 3100XL, 2300 | 237501 TLP, TSP, Telset |
801, 802 | 2801 thru 2806 | |
BELLSOUTH | STREAM LINE BASIC | 299 Set |
COMDIAL | VOICE EXPRESS | VX-41B, C |
FUJITSU | DDFG 220-01, 222-01 | SRS 1050, 270D, 2000, SR 2000V |
NEC | ELECTRA 1648 | ET16-3, -4 |
SONY | ITD100, 150, 250 | |
S.W. BELL | BUSINESS SYSTEM | FD8000, 8100 |
This is a partial list of exceptions. Refer to the original document for the complete list.
![]() |
Anixter Voice Products Catalog: Plantronics, Jabra, Polycom, and More Explore a comprehensive catalog of voice communication solutions from leading brands like Plantronics, Jabra, and Polycom, featuring a wide range of headsets, telephones, speakerphones, and accessories for professional and enterprise environments. |
![]() |
Plantronics GSA Schedule Pricelist: Electronic Equipment & Repair Services Official General Services Administration (GSA) Schedule Pricelist for Plantronics, Inc., detailing electronic equipment, software, and repair services under MAS contract 47QTCA21D0040. Includes product catalog and terms. |
![]() |
Plantronics Explorer 220 Bluetooth Headset - User Guide and Features Discover the Plantronics Explorer 220, a lightweight and comfortable Bluetooth headset offering up to 6 hours of talk time and 200 hours of standby time. Learn about its key features, pairing instructions, and technical specifications for a seamless hands-free experience. |
![]() |
Plantronics Blackwire 5200 Series Corded USB Headset User Guide User guide for the Plantronics Blackwire 5200 Series corded USB headset with 3.5 mm connection, covering setup, fit, basic functions, and troubleshooting. |
![]() |
Plantronics Parts and Accessories Guide for Office and Customer Service Centres A comprehensive guide detailing parts and accessories for Plantronics office and customer service centre headsets, including wireless, corded, speakerphone systems, audio processors, and discontinued product lines. Features product listings, part numbers, and compatibility information. |
![]() |
Plantronics Audio Visual Equipment and Accessories Price List - February 2021 This document provides a comprehensive price list for Plantronics (Poly) audio visual equipment and accessories, including conference phones, microphones, speakers, cables, mounts, and related services. Dated February 2021, it details SKU/Part Numbers, item descriptions, list prices, discounts, and net prices for a wide range of business communication and collaboration solutions. |
![]() |
Plantronics Hub for Windows and Mac v3.21 Installation Notes Comprehensive installation notes for Plantronics Hub software version 3.21, detailing system requirements, supported platforms, software prerequisites, network configurations, compatibility lists for softphones and media players, supported devices, language options, and procedures for upgrading, installing, and uninstalling on Windows and Mac. |
![]() |
Plantronics 900MHz vs 2.4GHz Wireless Headset Systems Comparison This whitepaper from Plantronics compares 900MHz and 2.4GHz wireless headset systems, detailing frequency, density, and key considerations for businesses selecting wireless communication solutions. |