Hover-1 Chrome Electric Scooter Operation Manual

Introduction

The Hover-1 Chrome is a personal transporter. Its technology and production processes are developed with strict testing for each Chrome scooter. Operating the Chrome without following the contents of this manual may lead to damage to your Chrome, or bodily injury.

This manual is designed to provide the information needed for the safe operation and maintenance of your Chrome. Please read it thoroughly before riding your Chrome.

Package Contents

• Hover-1 Chrome Electric Scooter
• 3-pin Charge Cable
• Operation Manual

Features/Parts

Diagram Description: A visual representation of the Hover-1 Chrome scooter with key components labeled:

• 1. Fender
• 2. Left Foot Mat
• 3. Running Indicator
• 4. Battery Indicator
• 5. Right Foot Mat
• 6. Tire
• 7. LED Light
• 8. Charge Port (located on bottom)
• 9. Power Button (located on bottom)
• 10. Wireless Speaker

Operating Principals

The device uses digital electronic gyroscopes and acceleration sensors to control balance and motion, based on the user's center of gravity. A control system drives the motors located within the wheels. It features a built-in inertia dynamic stabilization system to assist with balance when moving forward and backward, but not while turning.

TIP: To increase stability, shift your weight to overcome centrifugal force during turns, especially at higher speeds.

WARNING: Any Hover-1 Chrome that does not work properly can cause you to lose control and fall. Inspect the entire device thoroughly before every ride, and do not ride it until any problems have been corrected.

Specifications

Controls and Display

Turning Your Device On/Off

• Power On: Take your device out of the box and place it flat on the floor. Press the power button (located on the rear of your device) once. Check the LED indicator (located in the center of your device). The battery indicator light should be lit, indicating the device is powered on.
• Power Off: Press the power button once.

Mat Sensor

There are four sensors under the foot mats on your Chrome. When riding the scooter, ensure you are stepping on the foot mats. Do not step or stand on any other area of your scooter. The Chrome may vibrate or spin in one direction if weight and pressure are applied to only one foot mat.

Battery Indicator

The display board is located in the middle of the Chrome.

• Green LED Light indicates the hoverboard is fully charged.
• Red flashing LED light and beeping indicates low battery.
• Yellow light indicates the board is charging.

When the LED light turns red, please recharge the Liberty.

Running Indicator

When the operator triggers the foot mats, the Running Indicator LED will light up, indicating the system has entered the running state. When the system has an error, the running LED light will turn red (for more details see SAFETY ALERTS).

Bluetooth Speaker

The Chrome has powerful built-in wireless speakers for playing music while riding.

Pairing the Speaker

1. Turn on your Chrome; the speakers will “Ping” to announce they are waiting for a Bluetooth® connection, indicating pairing mode.
2. Place the Chrome and the Bluetooth® device within operating distance (recommend keeping within 3 feet apart during pairing).
3. Ensure Bluetooth® is enabled on your phone or music device. Refer to the manufacturer's instructions for enabling Bluetooth® on your device.
4. On your device, select "HY-CHR" from the list of available Bluetooth® devices.
5. If required, enter the PIN code "000000" and confirm.
6. The Chrome will say “Paired” when successfully paired.
7. Pairing mode on the Hover-1 lasts for two minutes. If no devices are paired, the speaker will return to standby mode.
8. If pairing is unsuccessful, turn off the Chrome and re-pair following the steps above.
9. If your smartphone is out of range or the Chrome's battery is low, the speaker may disconnect. The Chrome will say "Disconnected.” To reconnect, follow the pairing steps or recharge your scooter.

NOTE: Once paired, the Chrome speaker remembers the device and will pair automatically when the device's Bluetooth® is activated and in range. Re-pairing is not needed for previously connected devices.

Your scooter can pair up to two multi-point devices. You can reconnect a previously paired device without going through the pairing or PIN process.

Listening to Music

Once paired, you can stream music wirelessly. Only one speaker plays music; the other is for safety alerts. Select your track on your device to listen via the speaker. Volume and track controls are managed by your music device. For streaming issues, refer to your device's user manual.

Before Riding

It is important to fully understand all elements of your Chrome. Incorrect use will result in a loss of control. Before riding, learn the functions of the scooter's mechanisms.

Practice using the Chrome at slower speeds in a flat, open area before using it in public areas.

Pre-Ride Checklist

Ensure your Chrome is in proper working order each time you ride. If a part does not function correctly, contact the Customer Support Center.

WARNING: Any Hover-1 Chrome that does not work properly can cause you to lose control and fall. Do not ride a Chrome with a damaged part; replace the damaged part before riding.

• Ensure the battery is fully charged before riding.
• Ensure screws on the front and back tires are locked firmly before each ride.
• Wear all appropriate safety and protective gear as previously mentioned in the User Manual.
• Wear comfortable clothes and flat closed-toe shoes when operating your device.
• Carefully read the User Manual for basic working principles and tips to best enjoy your experience.

Safety Precautions

Different localities and countries have different laws governing riding on public roads. Check with local officials to ensure compliance with these laws.

Hover-1 is not liable for tickets or violations given to riders who do not follow local laws and regulations.

• For your safety, always wear a helmet that meets CPSC or CE safety standards. A helmet can protect you from serious injury and, in some cases, death.
• Obey all local traffic laws: red and green lights, one-way streets, stop signs, pedestrian crosswalks, etc.
• Ride with traffic, not against it.
• Ride defensively; expect the unexpected.
• Give pedestrians the right-of-way.
• Do not ride too close to pedestrians and alert them if you intend to pass them from behind.
• Slow down at all street intersections and look left and right before crossing.

Your Chrome is not equipped with reflectors. Riding in conditions of low visibility is not recommended.

WARNING: Riding in low-visibility conditions (fog, dusk, night) can make you difficult to see, potentially leading to a collision. Keep your headlight on and wear bright, reflective clothing in poor lighting conditions.

Think about safety to prevent accidents. Below is a helpful checklist for Compact riders.

Safety Checklist

• Do not ride above your skill level. Ensure you have practiced with all functions and features.
• Before stepping on, ensure the Chrome is on level ground, power is on, and the Running Indicator light is green. Do not step on if the Running Indicator light is red.
• Do not attempt to open or modify your Chrome. Doing so voids the manufacturer warranty and may cause failure, resulting in injury or death.
• Do not use the Chrome in a manner that endangers people or property.
• When riding near others, maintain a safe distance to avoid collision.
• Keep your feet on the pedals at all times. Moving feet off the Chrome while driving is dangerous and may cause it to stop or veer sideways.
• Do not operate the Chrome under the influence of drugs and/or alcohol.
• Do not operate the Hover-1 when restless or sleepy.
• Do not ride your Chrome off curbs, ramps, or attempt to operate in skate parks, empty pools, or in ways similar to a skateboard or scooter. The Chrome IS NOT A SKATEBOARD. Misuse voids the warranty and may lead to injury or damage.
• Do not continuously spin in place; it causes dizziness and increases injury risk.
• Do not abuse your Chrome; doing so can damage the unit and cause system failure, leading to injury. Physical abuse, including dropping, voids the warranty.
• Do not operate in or near puddles of water, mud, sand, stones, gravel, debris, or rough/rugged terrain.
• The Chrome can be used on paved surfaces that are flat and even. Lift your Chrome over obstructions on uneven pavement.
• Do not ride in inclement weather: snow, rain, hail, sleet, or on icy roads.
• Bend your knees on bumpy or uneven pavement to absorb shock and vibration, helping you maintain balance.
• If unsure about riding on specific terrain, step off and carry your Chrome. ALWAYS BE ON THE SIDE OF CAUTION.
• Do not attempt to ride over bumps or objects greater than ½ inch, even with preparation and bent knees.
• PAY ATTENTION: Observe your riding path and be conscious of road conditions, people, places, property, and objects around you.
• Do not operate the Chrome in crowded areas.
• Operate your Chrome with extreme caution indoors, especially around people, property, and in narrow spaces.
• Do not operate the Chrome while talking, texting, or looking at your phone.
• Do not ride your Chrome where it is not permitted.
• Do not ride your Hover-1 near motor vehicles or on public roads.
• Do not travel up or down steep hills.
• The Chrome is intended for a single individual; DO NOT attempt to operate with two or more people.
• Do not carry anything while riding the Chrome.
• Individuals with poor balance should not attempt to operate the Chrome.
• Pregnant women should not operate the Chrome.
• The Chrome is recommended for riders aged 15 and older.
• At higher speeds, consider longer stopping distances.
• Do not step forward off your Chrome.
• Do not attempt to jump on or off your Chrome.
• Do not attempt any stunts or tricks with your Chrome.
• Do not ride the Chrome in dark or poorly lit areas.
• Do not ride the Chrome off-road, near or over potholes, cracks, or uneven pavement or surfaces.
• Remember you are 4.3 inches (11.43 cm) taller when operating the Chrome. Ensure safe passage through doorways.
• Do not turn sharply, especially at high speeds.
• Do not step on the fenders of the Chrome.
• Avoid driving the Chrome in unsafe places, including areas with flammable gas, steam, liquid, dust, or fiber, which could cause fire and explosion accidents.
• Before riding, ensure tires are in good condition with sufficient tread remaining.
• Do not operate near swimming pools or other bodies of water.

WARNING: To reduce the risk of injury, adult supervision is required. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools or other bodies of water; always wear shoes, and never allow more than one rider.

Riding Your Chrome

FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY PRECAUTIONS CAN AND MAY LEAD TO DAMAGE TO YOUR DEVICE, VOID YOUR MANUFACTURER WARRANTY, LEAD TO PROPERTY DAMAGE, CAUSE SERIOUS BODILY INJURY, AND CAN LEAD TO DEATH.

Before using your device, familiarize yourself with the operating procedures.

Operating Your Device

Make sure the device is fully charged before initial use. For charging instructions, see "CHARGING YOUR CHROME".

Stand directly behind your device and place one foot on the corresponding foot mat. Keep your weight on the foot that is still on the ground; otherwise, the device may move or vibrate, making it difficult to step on evenly with your other foot. When ready, shift your weight to the foot already on the device and step on with your second foot quickly and evenly.

Diagram Description: Illustrates the process of stepping onto the scooter. First, one foot is placed on a foot mat. Then, weight is shifted to that foot, and the second foot is placed on the other foot mat.

NOTES: Stay relaxed and step on quickly, confidently, and evenly. Imagine climbing stairs, one foot then the other. Look up once your feet are even. The Chrome may vibrate or spin in one direction if weight and pressure are applied to only one foot mat. THIS IS NORMAL.

Find your center of gravity. If your weight is distributed correctly on the foot mats and your center of gravity is level, you should be able to stand on your device as if standing on the ground.

On average, it takes 3-5 minutes to get comfortable standing and maintaining balance. A spotter will help you feel more secure. The Chrome is an intuitive device that senses slight motion; anxiety about stepping on may cause panic and unwanted movement.

When first using your device, the fastest way to move in your desired direction is to focus on that direction. This focus shifts your center of gravity, propelling you forward.

Your center of gravity determines your direction of movement, acceleration, deceleration, and stopping. Tilt your center of gravity in the direction you wish to move.

To turn, focus on the direction you wish to turn and stay relaxed.

WARNING: Do not turn sharply or at high speeds to avoid danger. Do not turn or ride quickly along slopes, as it may cause injury.

As you become comfortable, maneuvering becomes easier. At higher speeds, shift your weight to overcome centrifugal force.

Bend your knees if you encounter bumps or uneven surfaces, then dismount and carry your Chrome to a safe operating surface.

Diagram Description: Shows three figures demonstrating balance. The labels indicate "Move Backward", "Stop", and "Move Forward" corresponding to tilting the body/center of gravity.

Dismounting Your Device

Dismounting can be simple, but incorrect dismounting may cause a fall. To dismount properly, from a stopped position, lift one leg and place your foot back on the ground (STEPPING BACK). Then step off completely.

Diagram Description: Illustrates the dismounting process. First, one foot is lifted off the foot mat and placed on the ground behind the scooter. Then, the other foot is lifted off, and the rider steps away.

WARNING: Make sure to lift your leg completely off the foot mat to clear the device when stepping back to dismount. Failure to do so may send the Chrome into a tailspin.

Weight and Speed Limitations

Speed and weight limits are set for your safety. Do not exceed the limits listed:

• Maximum Weight: 220 lbs
• Minimum Weight: 44 lbs
• Maximum Speed: Up to 6.21 mph

Operating Range

WARNING: Overweight exertion on the device may increase possibility of injury or product damage.

NOTES: To prevent injury, when max speed is reached, the Chrome will beep to alert the user and tilt the rider slowly back.

The Chrome can travel up to 6.07 miles on a fully charged battery in ideal conditions. The following factors affect operating range:

• Terrain: Riding distance is highest on smooth, flat surfaces. Riding uphill and/or on rough terrain reduces distance significantly.
• Weight: A lighter user will have further range than a heavier user.
• Ambient temperature: Riding and storing the device under recommended temperatures increases driving distance, battery life, and overall performance.
• Speed and Riding Style: Maintaining a moderate, consistent speed produces maximum distance. High speeds, frequent starts/stops, idling, and frequent acceleration/deceleration decrease overall distance.

Balance & Calibration

If your Chrome is unbalanced, vibrating, or not turning properly, follow these steps to calibrate it:

1. First, place the Chrome on a flat, horizontal surface (e.g., floor or table). The foot mats should be even and not tilted. Ensure the charger is not plugged in and the board is turned off.
2. Press and hold the ON/OFF button for 15 seconds. The scooter will turn on, lighting the battery indicator.
3. Turn the board off, then turn it back on by pressing the power button twice. Calibration is now complete.

Safety Alerts

While riding, system errors or illegal operations will prompt the user in various ways. The Running Indicator Light will turn RED, and a beep sound will alert you to take precaution and cease operation, potentially causing the device to stop suddenly.

These Safety Alerts should not be ignored. Take corrective action for any illegal operation, failure, or errors.

Common occurrences triggering Safety Alerts:

• Unsafe riding surfaces (uneven, too steep, unsafe, etc.)
• Stepping on the device when the platform is tilted more than 17 degrees forward or backward.
• Battery voltage is too low.
• The device is still charging.
• During operation, the platform self-initiates to tilt due to excess speed.
• Overheating, or motor temperature is too high.
• The device has been rocking back and forth for over 30 seconds.
• If the system enters protection mode, the alarm indicator will light up and the board will vibrate. This typically occurs when the battery is nearly depleted, causing an abrupt stop.
• If the platform is tilted forward or backward more than 17 degrees, your Chrome will power off and stop suddenly, possibly causing the rider to lose balance or fall off.
• If any or both tires are blocked, the device will stop after 2 seconds.
• When the battery level depletes below protection mode, the device engine will power off and stop after 15 seconds.
• While sustaining a high discharge current during use (e.g., driving up a steep slope for a long period), the device engine will power off and stop after 15 seconds.

WARNING: When the Chrome turns off during a Safety Alert, all operation systems will halt. Do not continue attempting to ride the Chrome when the system initiates a stop. Turn your Chrome off and back on to unlock it from a Safety Lock.

Charging Your Chrome

Charging the Device

• Ensure the charging port is clean and dry, with no dust or debris inside.
• Plug the charger into a grounded wall outlet. The charging indicator light ON THE CHARGER will be green.
• Connect the cable to the power supply (100V-130V; 50-60 Hz).
• Align and connect the 3-pin charging cable into the charging port of the Chrome. DO NOT FORCE OR BEND THE CHARGING CABLE INTO THE CHARGING PORT, AS IT MAY CAUSE THE PRONGS TO BEND OR BREAK.
• Once attached, the charging indicator light ON THE CHARGER should change to RED, indicating the device is being charged.
• When the RED indicator light on your charger turns to GREEN, your device is fully charged.
• A full charge may take up to 4.5 hours. While charging, a yellow flashing light on the scooter indicates charging. Do not charge for more than 6 hours.
• After fully charging, unplug the charger from your device and the power outlet.

Battery Care / Maintenance

Battery Specifications

• Battery Type: Rechargeable lithium-ion battery
• Charge Time: Up to 4.5 hours
• Voltage: 25.2V
• Initial Capacity: 4.0 AH

Battery Maintenance

The lithium-ion battery is built into the device. Do not disassemble the device to remove the battery or attempt to separate it.

• When charging, use the enclosed 3-pin charging cable or ensure battery charging conditions are met.
• Do not connect or attach the device or battery to a power supply plug or directly to a car's cigarette lighter.
• Do not place the device or batteries near a fire, or into direct sunlight. Heating the device and/or battery can cause additional heating, breaking, or ignition.
• Do not continue charging the battery if it does not recharge within the specified time. Doing so may cause the battery to become hot, rupture, or ignite.

To preserve natural resources, please recycle or dispose of batteries properly. This product contains lithium-ion batteries. Local, state, or federal laws may prohibit disposal in ordinary trash. Consult your local waste authority for recycling/disposal options.

WARNING: Failure to follow the safety precautions listed below could lead to serious bodily injury and/or death.

• Do not attempt to modify, change, or replace your battery.
• Do not use your device if the battery begins to emit odor, overheats, or leaks.
• Do not touch any leaking materials or breathe fumes emitted.
• Do not allow children and animals to touch the battery.
• The battery contains dangerous substances; do not open the battery or insert anything into it.
• Only use the charger provided by Hover-1.
• Do not attempt to charge the device if the battery has discharged or emits any substances. In that case, immediately distance yourself from the battery in case of fire or explosion.
• Lithium-ion batteries are considered hazardous materials. Follow all local, state, and federal laws regarding recycling, handling, and disposing of them.

WARNING: SEEK IMMEDIATE MEDICAL ASSISTANCE IF YOU ARE EXPOSED TO ANY SUBSTANCE THAT IS EMITTED FROM THE BATTERY.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Instructions for a Class B Digital Device or Peripheral

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used per instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment causes harmful interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Care & Maintenance

• Do not expose the device to liquid, moisture, or humidity to avoid damage to internal circuitry.
• Do not use abrasive cleaning solvents to clean the device.
• Do not expose the device to extremely high or low temperatures, as this will shorten the life of the electronic device, destroy the battery, and/or distort plastic parts.
• Do not dispose of the device in fire, as it may explode or combust.
• Do not expose the device to contact with sharp objects, as this will cause scratches and damage.
• Do not allow the device to fall from high places, as doing so may damage internal circuitry.
• Do not attempt to disassemble the device.
• Use only the charger provided by Hover-1.

WARNING: Avoid using water or other liquids for cleaning. If water or other liquids enter the Hover-1 Chrome, it will cause permanent damage to the internal components.

WARNING: Users who disassemble the Hover-1 Chrome scooter without permission will void the warranty.

Warranty

For warranty information, please visit: www.hover-1.com

Affix Serial Number Label Here:

[Space for Serial Number Label]

Design & Performance

Design

The Hover-1 Chrome is designed for easy control, providing a safe, stable form of travel. With a zero-degree turning radius, it can be operated in narrow spaces without moving forward. Built-in sensors are responsive with a balancing system. Acceleration and deceleration are controlled by applying pressure with feet or leaning. Two drive motors are controlled independently or with both feet for easy turns, rotations, and smooth braking. The Chrome requires approximately 4.5 hours of charging for a full charge.

Performance

The Hover-1 Chrome is a two-wheel balancing electric scooter, offering convenient, stable transportation. It is responsive to weight and angles, making it easier and safer to control, allowing travel up to 6.07 miles at speeds up to 6.21 mph.

• Travel up to 6.07 miles
• Maximum speed of up to 6.21 mph
• Supports up to 220 lbs
• Fully charges in up to 4.5 hours