Samsung Simple User Guide

Before Reading This Simple User Guide

This TV comes with this Simple User Guide and an embedded User guide. Access the embedded guide via your remote:

• For F6***F/H5***F models: Press the left directional button → Settings → Support → Open User guide.
• For other models: Press the left directional button → Settings → Support → Tips and User Guides → Open User guide.

You can also download manuals and view their contents on your PC or mobile device from the website www.samsung.com.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.

CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

Symbol Explanations:

• High Voltage Symbol: Indicates high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
• Important Literature Symbol: Indicates that this product has included important literature concerning operation and maintenance.
• Class II Product Symbol: Indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).
• AC Voltage Symbol: Indicates that the rated voltage marked with this symbol is AC voltage.
• DC Voltage Symbol: Indicates that the rated voltage marked with this symbol is DC voltage.
• Caution. Consult instructions for use Symbol: Instructs the user to consult the Simple User Guide for further safety-related information.

Power Safety:

• Do not overload wall outlets, extension cords, or adapters beyond their voltage and capacity, as this may cause fire or electric shock. Refer to power specifications for voltage and amperage information.
• Place power-supply cords so they are not likely to be walked on or pinched. Pay attention to cords at the plug end, wall outlets, and where they exit the appliance.
• Never insert anything metallic into the open parts of this apparatus; this may cause electric shock.
• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open it.
• Ensure the power cord is firmly seated. When unplugging, always pull on the plug, not the cord. Do not touch the power cord with wet hands.
• If the apparatus does not operate normally (unusual sounds or smells), unplug it immediately and contact an authorized dealer or Samsung service center.
• To protect from lightning storms or for long periods of disuse, unplug from the wall outlet and disconnect the antenna or cable system.
• Accumulated dust can cause electric shock, leakage, or fire due to sparks, heat, or deteriorating insulation.
• Use only a properly grounded plug and wall outlet. An improper ground may cause electric shock or equipment damage (Class I Equipment only).
• To turn off completely, disconnect from the wall outlet. Ensure the wall outlet and power plug are readily accessible for quick unplugging.

Installation Safety:

• Do not place the apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
• Do not place vessels containing water on the apparatus, as this can result in fire or electric shock.
• Do not expose the apparatus to rain or moisture.
• Contact an authorized Samsung service center for information if installing in locations with heavy dust, extreme temperatures, high humidity, chemical substances, or where it will operate 24 hours a day (e.g., airports, train stations). Failure to do so may lead to serious damage.
• Do not expose the apparatus to dripping or splashing.

Mounting the TV on a wall:

If mounting this TV on a wall, follow the manufacturer's instructions exactly. Incorrect mounting may cause the TV to slide or fall, resulting in serious injury or damage.

• To order a Samsung wall mount kit, contact a Samsung service center.
• Samsung Electronics is not responsible for damage or injury if you install the wall mount yourself.
• Samsung is not liable for damage or injury when using non-VESA or non-specified wall mounts, or when installation instructions are not followed.
• Mount on a solid wall perpendicular to the floor. For surfaces other than plasterboard, contact your nearest dealer. Mounting on a ceiling or slanted wall may cause it to fall and result in severe injury.
• It is recommended to fasten all four VESA screws when installing a wall mount kit.
• For wall mounts using only two top screws, ensure it's a Samsung kit that supports this installation type (availability may vary by region).
• Do not mount the TV at more than a 15-degree tilt.
• Standard wall mount kit dimensions are shown in the Unpacking and Installation Guide.
• Warning: Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.
• Do not use screws longer than the standard dimension or that do not comply with VESA standard screw specifications, as they may damage the inside of the TV.
• For mounts not complying with VESA specifications, screw length may differ.
• Do not fasten screws too firmly; this may damage the product or cause it to fall, leading to personal injury. Samsung is not liable for such accidents.
• Always have two people mount the TV onto a wall. For 82-inch or larger models, four people are required.

Providing proper ventilation for your TV:

When installing your TV and One Connect Box, maintain at least 10 cm distance between them and other objects (walls, cabinet sides, etc.) for proper ventilation. Failure to do so may result in fire or product problems due to increased internal temperature.

*: One Connect Box Supported Model Only

• When installing with a stand or wall mount, use only parts provided by Samsung Electronics. Using parts from another manufacturer may cause difficulties or injury from product falling.

Other Cautions:

• The actual appearance of the TV may differ from the images in this manual, depending on the model.
• Be careful when touching the TV; some parts can be warm or hot.

Safety Precaution (Preventing TV from Falling):

Caution: Pulling, pushing, or climbing on the TV may cause it to fall, leading to serious injuries or death. Do not hang on or destabilize the TV.

Follow all safety precautions in the included Safety Flyer. For added stability and safety, consider purchasing and installing an anti-fall device.

Warning: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death.

Many injuries can be avoided by taking simple precautions such as:

• Always use cabinets or stands or mounting methods recommended by Samsung.
• Always use furniture that can safely support the television set.
• Always ensure the television set is not overhanging the edge of the supporting furniture.
• Always educate about the dangers of climbing on furniture to reach the television set or its controls.
• Always route cords and cables connected to your television so they cannot be tripped over, pulled, or grabbed.
• Never place a television set in an unstable location.
• Never place the television set on tall furniture (e.g., cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Never place the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Never place items that might tempt climbing, such as toys and remote controls, on the top of the television or furniture on which the television is placed.
• If relocating an existing television set, apply the same considerations.
• When relocating or lifting the TV for replacement or cleaning, be sure not to pull out the stand.

Preventing the TV from falling (Anti-fall device installation):

[Wall-anchor not supplied]

1. Using appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. (You may need additional material like wall anchors depending on the wall type.)
2. Using appropriately sized screws, firmly fasten a set of brackets to the TV. (Refer to the Unpacking and Installation Guide for screw specifications.)
3. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.
4. Install the TV near the wall so that it does not fall backwards.
5. Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.

Precautions when installing the TV with a stand (The Frame only):

When installing with a stand, avoid placing the stand on the back part of the table surface. Failure to do so may cause the motion sensor at the bottom of the TV not to work properly.

Operation Safety:

• This apparatus uses batteries. Contact your local authorities for disposal or recycling information regarding environmental regulations.
• Store accessories (remote control, batteries, etc.) out of reach.
• Do not drop or strike the product. If damaged, disconnect the power cord and contact a Samsung service center.
• Do not dispose of remote control or batteries in a fire.
• Do not short-circuit, disassemble, or overheat batteries.
• After removing the screen protective film, never remove the polarizing film. (If the protective film removal label is not found, the film is already removed.)
• Caution: Danger of explosion if batteries are replaced with the wrong type. Replace only with the same or equivalent type.
• Warning: Do not use liquid fumigators containing chemicals (e.g., mosquito repellent, air freshener) around the product. Steam contact may cause stains or malfunction.
• Warning: TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Caring for the TV

• To clean, unplug the power cord and wipe with a soft, dry cloth. Do not use chemicals like wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents, as they can damage the appearance or erase printing.
• Wipe the exterior and screen carefully with a soft cloth to prevent scratches.
• Do not spray water or liquid directly onto the TV. Liquid ingress may cause failure, fire, or electric shock.

01 What's in the Box?

Make sure the following items are included with your TV. If any items are missing, contact your dealer.

• Simple User Guide
• Warranty Card / Regulatory Guide (Not available in some locations)
• Antenna adapter
• *Samsung Smart Remote
• *Remote Control & Batteries
• *Standard Remote Control & Batteries
• *TV Power Cord
• *Wall Mount Adapter x 2
• *Slim Power Cord
• **Power Box
• **Power Box Cable x 2
• **C-type Power Adapter
• **C to C Cable
• **Wireless One Connect Box
• **One Connect Box
• **One Connect Box Power Cord
• **One Connect Cable x 2
• **One Connect cable holder (for wall mount)

*: Some items may not be included depending on the model or geographical area.

**: Some components may not be provided depending on the One Connect connection method (wired or wireless).

**: The number of One Connect cables provided may differ depending on the model.

• The type of battery may vary depending on the model.
• The items' colours and shapes may vary depending on the models.
• Cables not included can be purchased separately.
• Check for any accessories hidden behind or in the packing materials when opening the box.

[Note: Insert the power cord securely to prevent loosening from the TV.]

Warning: Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown. For more information about handling, refer to the Unpacking and Installation Guide that came with this product.

Do Not Touch This Screen!

Using the One Connect cable holder (S95F, The Frame (LS03FA) only):

You can use the One Connect cable holder to tidy up the cables while installing the wall mount.

The image may differ depending on the model.

02 Connecting the TV to the One Connect Box (One Connect Box Supported Model only)

For more information about how to connect via the One Connect Box, refer to the Unpacking and Installation Guide.

• Do not use the One Connect Box in the upside-down or upright position.
• Take care not to subject the cable to any of the actions below. The One Connect Cable contains a power circuit.

Actions to Avoid: Bending, Twisting, Pulling, Pressing on. These actions can lead to electric shock.

CLASS 1 LASER PRODUCT (The Frame (LS03FA) only)

• Caution - Invisible laser radiation when open. Do not stare into beam.
• Do not bend the One Connect Cable excessively. Do not cut the cable.
• Do not place heavy objects on the cable.
• Do not disassemble either of the cable connectors.
• Caution - Use of controls, adjustments, or performance of procedures other than those specified herein may result in hazardous radiation exposure.

03 Initial Setup

When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment.

• You will need a Samsung Account to access network-based smart services. If you choose not to log in, you will only get a connection to terrestrial TV (if applicable) and external devices (e.g., via HDMI).
• When installing the 43LS03F model as a wall mount, it can be installed vertically and used. Some features may not support portrait mode or full screen. The initial setup is optimized for landscape mode.

Connecting the antenna adapter:

Connect the provided antenna adapter to an antenna terminal on the wall, and then connect the antenna cable (connected to ANT on the TV) to the antenna adapter. The adapter prevents overload due to potential differences, protecting the product from damage or fire.

• Be sure to use the provided antenna adapter.
• The method for connecting the antenna adapter and markings on antenna terminals may differ by model and region.
• If using the adapter where antenna signals are weak, the screen may become blurry.

*: One Connect Box Supported Model Only

The image on your TV may differ from the image above depending on the model and geographical area.

Using the TV Controller:

You can turn on the TV with the TV Controller button at the bottom of the TV and then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On.

• The position and shape of the buttons at the bottom of the TV may differ depending on the model.
• The screen may dim if the protective film on the Samsung logo or the bottom of the TV is not detached. Remove the film if attached.
• On model LS03FW, the TV Control button / Remote Control Sensor may move; this is part of the design for smooth remote sensing when a Customizable Frame is installed.

Control menu elements:

• TV Controller button / Remote control sensor / Microphone switch / *Motion Sensor (The Frame only)
• TV Controller button / Remote control sensor
• Microphone switch

How to turn on and off the Microphone:

You can turn the microphone on or off using the switch at the bottom or rear bottom of the TV. If the microphone is turned off, all voice and sound features using the microphone are unavailable.

• This function is supported only in Q8F/QN1EF/QN7*F/QN8*F/QN9*F/QN9**F/S8*F/S9*F/The Frame models.
• The position and shape of the microphone switch may differ depending on the model.
• Data from the microphone is not saved during analysis.

04 Troubleshooting and Maintenance

Troubleshooting:

For more information, refer to "Troubleshooting" in the User guide.

• For F6***F/H5***F: Settings → Support → Open User guide → Troubleshooting.
• For other models: Settings → Support → Tips and User Guides → Open User guide → Troubleshooting.

If none of the troubleshooting tips apply, please visit www.samsung.com and click Support, or contact the Samsung service center.

• The panel is made of sub-pixels requiring sophisticated technology. A few bright or dark pixels may exist but will have no impact on product performance.
• To keep your TV in optimum condition, upgrade to the latest software using the "Update Now" or "Auto update" functions in the TV's menu (Settings → Support → Software Update).

The TV won't turn on:

• Ensure the power cord is securely plugged into the product and the wall outlet.
• Make sure the wall outlet is working and the remote control sensor at the bottom of the TV is lit and glowing solid red.
• Try pressing the TV Controller button at the bottom of the TV to rule out remote control issues. If the TV turns on, refer to "The remote control does not work".

The remote control does not work:

• Check if the remote control sensor at the bottom of the TV blinks when you press a button on the remote.
• For H5***F/F6***F/U7***F/U8***F/QEF1 models: If it does not blink, replace the remote control's batteries, ensuring correct polarity (+/–). Alkaline batteries are recommended.
• For other models: When the remote's battery is discharged, charge it using the USB charging port (C-type), or turn the remote over to expose the solar cell to light.
• Try pointing the remote directly at the TV from 1.5-1.8 meters away.
• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair it to the TV by pressing the and buttons together for 3 seconds.

Eco Sensor and screen brightness (except for H5***F, F6***F):

The Eco Sensor automatically adjusts TV brightness based on room light to reduce power consumption. To turn it off, go to Settings → All Settings → General & Privacy → Power and Energy Saving → Brightness Optimisation.

The eco sensor is located at the bottom of the TV. Do not block the sensor with any object, as this can decrease picture brightness.

05 Specifications and Other Information

Specifications

Notes:

• This device is a Class B digital apparatus.
• For information about the power supply and power consumption, refer to the label attached to the product. (Labels are typically on the back of the TV or inside the cover terminal; on One Connect Box models, on the bottom.)
• The images and specifications in the Unpacking and Installation Guide may differ from the actual product.
• The screen size on the energy label and package may have a tolerance within ±1 cm.
• To connect a LAN cable, use a CAT 7 (*STP type) cable for 100/10 Mbps connections. (* Shielded Twisted Pair)
• Operation of this product shall be limited to indoor use only (QN900F, QN950F, QN990F, The Frame (LS03FW) only).
• An administration fee may be charged if an engineer is called out and no product defect is found (e.g., user guide not read), or if the unit is brought to a service center and no defect is found. You will be informed of the fee amount before a technician visits.

Decreasing power consumption:

When the TV is off, it enters Standby mode, drawing a small amount of power. To decrease power consumption, unplug the power cord when you do not intend to use the TV for a long time.

Contact Samsung Worldwide

If you have any questions or comments relating to Samsung products, please contact the Samsung service center.