Samsung TV Simple User Guide

Introduction

Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com.

Model: [Model Number Placeholder]
Serial No.: [Serial Number Placeholder]

If you have any questions, please call Samsung at 1-800-SAMSUNG (1-800-726-7864) for assistance.

Figures and illustrations are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.

For support and warranty service in the United States of America, call 1-800-SAMSUNG (1-800-726-7864) or visit www.samsung.com or www.samsung.com/spsn.

Contact Samsung Worldwide:

• Service Center: 1-800-SAMSUNG (726-7864)
• Website: www.samsung.com/us/support
• Accessibility Contact (USA): accessibility@sea.samsung.com
• Address: Samsung Electronics America, Inc., 85 Challenger Road, Ridgefield Park, NJ 07660

Before Reading This Simple User Guide

This TV comes with this Simple User Guide and an embedded User Guide. Access the embedded guide via the TV menu: navigate using the directional buttons to Settings > Support > Open User guide (or Tips and User Guides > Open User guide for other models).

Manuals can also be downloaded from www.samsung.com for viewing on a PC or mobile device.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV.

The following symbols may appear on your Samsung product:

• [High Voltage Symbol]: Indicates that high voltage is present inside. Contact with internal parts is dangerous.
• [Important Literature Symbol]: Indicates that important operation and maintenance literature is included.
• [Class II Product Symbol]: Indicates that a safety connection to electrical earth (ground) is not required. Products without this symbol and a power cord MUST have a reliable connection to protective earth (ground).
• [AC Voltage Symbol]: Indicates AC voltage.
• [DC Voltage Symbol]: Indicates DC voltage.
• [Caution Symbol]: Consult instructions for use. This symbol instructs the user to consult the Simple User Guide for further safety-related information.

CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

Power Safety

• Do not overload wall outlets, extension cords, or adapters beyond their voltage and capacity to prevent fire or electric shock. Refer to product specifications for voltage and amperage.
• Place power-supply cords where they are not likely to be walked on or pinched. Pay attention to cords at the plug end, wall outlets, and where they exit the appliance.
• Never insert metallic objects into open parts of the apparatus, as this may cause electric shock.
• To avoid electric shock, never touch the inside of the apparatus. Only qualified technicians should open it.
• Ensure the power cord is firmly seated. When unplugging, pull the plug, not the cord. Do not touch the power cord with wet hands.
• If the apparatus operates abnormally (unusual sounds or smells), unplug it immediately and contact an authorized Samsung service center.
• To protect the apparatus from lightning storms or for long periods of disuse, unplug it from the wall outlet and disconnect the antenna or cable system.
• Accumulated dust can cause electric shock, leakage, or fire due to sparks and heat from the power cord deteriorating insulation.
• Use only a properly grounded plug and wall outlet. Improper grounding may cause electric shock or equipment damage (Class I Equipment only).
• To turn off the apparatus completely, disconnect it from the wall outlet. Ensure the wall outlet and power plug are readily accessible for quick disconnection.

Installation Safety

• Do not place the apparatus near or over radiators, heat registers, or in direct sunlight.
• Do not place water-containing objects (vases, etc.) on the apparatus, as this can result in fire or electric shock.
• Do not expose the apparatus to rain or moisture.
• Contact an authorized Samsung service center for information if installing in locations with heavy dust, extreme temperatures, high humidity, chemical substances, or where it operates 24/7 (e.g., airport, train station), as this may lead to serious damage.
• Do not expose the apparatus to dripping or splashing.

Mounting the TV on a Wall

If mounting the TV on a wall, follow the manufacturer's instructions precisely. Incorrect mounting can cause the TV to slide or fall, leading to serious injury or damage.

• To order a Samsung wall mount kit, contact Samsung service at 1-800-SAMSUNG (1-800-726-7864).
• Samsung Electronics is not responsible for product damage or injury if you install the wall mount yourself.
• Samsung is not liable for damage or injury when using non-VESA or non-specified wall mounts, or when installation instructions are not followed.
• Mount on a solid wall perpendicular to the floor. For surfaces other than plasterboard, consult your dealer. Mounting on a ceiling or slanted wall may result in severe personal injury.
• When installing a wall mount kit, it is recommended to fasten all four VESA screws.
• If using a kit with only two top screws, ensure it's a Samsung-approved kit for this type of installation.
• Do not mount the TV at more than a 15-degree tilt.
• Standard wall mount kit dimensions are in the Unpacking and Installation Guide.
• Do not install the wall mount kit while the TV is turned on to avoid electric shock.
• Do not use screws longer than standard dimensions or non-VESA compliant screws, as they can damage the TV's interior.
• For non-VESA compliant mounts, screw length may vary.
• Do not fasten screws too firmly, as this may damage the product or cause it to fall, leading to injury. Samsung is not liable for such accidents.
• Always have two people mount the TV on a wall. For 82-inch or larger models, four people are recommended.

Providing Proper Ventilation for Your TV

When installing the TV and One Connect Box (if applicable), maintain at least 4 inches (10 cm) distance from walls, cabinet sides, and other objects to ensure proper ventilation. Failure to do so may result in fire or product problems due to increased internal temperature.

When installing with a stand or wall mount, use only parts provided by Samsung Electronics. Using parts from other manufacturers may cause difficulties or injury.

General Safety Precautions

Caution: Pulling, pushing, or climbing on the TV may cause it to fall, leading to serious injury or death. Do not hang on or destabilize the TV.

Follow all safety precautions in the Safety Flyer included with your TV. For added stability, consider purchasing and installing an anti-tip device (refer to "Preventing the TV from falling").

WARNING: Never place a television set in an unstable location. It may fall, causing serious personal injury or death.

To avoid injuries:

• Always use cabinets, stands, or mounting methods recommended by Samsung.
• Always use furniture that can safely support the television set.
• Ensure the television set does not overhang the edge of the supporting furniture.
• Educate about the dangers of climbing furniture to reach the TV or its controls.
• Route cords and cables so they cannot be tripped over, pulled, or grabbed.
• Never place the TV on tall furniture (e.g., cupboards, bookcases) without anchoring both the furniture and the TV to a suitable support.
• Never place the TV on cloth or other materials between the TV and supporting furniture.
• Never place items that might tempt climbing (toys, remote controls) on top of the TV or furniture it rests on.

If relocating an existing TV, apply the same considerations.

• When relocating or lifting the TV for replacement or cleaning, do not pull out the stand.

Preventing the TV from Falling (Anti-tip Device)

[Wall-anchor not supplied]

1. Firmly fasten brackets to the wall using appropriate screws. Ensure screws are securely attached. Additional materials like wall anchors may be needed depending on the wall type.
2. Firmly fasten brackets to the TV using appropriately sized screws (refer to the Unpacking and Installation Guide for specifications).
3. Connect the TV brackets and wall brackets with a durable, heavy-duty string and tie it tightly.
4. Install the TV near the wall to prevent it from falling backward.
5. Ensure wall brackets are at the same height as or lower than the TV brackets when connecting the string.

Precautions When Installing the TV with a Stand (The Frame only)

When using a stand, avoid placing it on the back part of the table surface. Failure to do so may prevent the motion sensor at the bottom of the TV from working properly.

Operation

• This apparatus uses batteries. Dispose of batteries according to local environmental regulations. Contact local authorities for disposal or recycling information.
• Store accessories (remote control, batteries) out of reach.
• Do not drop or strike the product. If damaged, disconnect the power cord and contact a Samsung service center.
• Do not dispose of remote controls or batteries in fire. Do not short-circuit, disassemble, or overheat batteries.
• CAUTION: Danger of explosion if batteries are replaced with the wrong type. Replace only with the same or equivalent type.
• After removing the screen protective film, never remove the polarizing film. If the removal label is not found, the film is already removed.
• WARNING: Do not use liquid fumigators containing chemicals (e.g., mosquito repellent, air freshener) around the product. Steam contact or entry may cause stains or malfunction.
• WARNING: TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Caring for the TV

• To clean, unplug the power cord and wipe with a soft, dry cloth.
• Do not use chemicals like wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents, as they can damage the appearance or erase printing.
• Be careful not to scratch the exterior or screen during cleaning; use a soft cloth.
• Do not spray water or liquid directly onto the TV. Liquid entering the product may cause failure, fire, or electric shock.

Internet Security

Samsung implements security measures for Internet-compatible Smart TVs against unauthorized access and hacking, including encrypted communications and controls against unauthorized applications.

While Samsung takes steps to protect your Smart TV and personal information, no Internet-connected device is completely secure. Take additional steps to safeguard your TV and network:

• Promptly install Samsung software updates to improve security. Enable "Auto Update" in the TV menu (Settings > Support > Software Update > Auto Update).
• Secure your wireless access point and network:
  • Use a unique password for your access point's management settings.
  • Implement standard encryption (e.g., WPA2) for your wireless network.
  • Use a hard-to-guess password for network access.
  • Ensure your access point's firewall is enabled.
  • Keep all Internet-connected devices behind your network's firewall.
  • Use the standby mode button on your access point or modem to disconnect your home network from the Internet when not in use.
  • Use strong passwords for all Internet accounts (Netflix, Facebook, etc.).
• Do not accept unexpected messages requesting permission to link a device or enable a remote session.
• Avoid suspicious websites and programs. Install only authorized apps from Samsung via Samsung Smart Hub.

Connecting the TV to the One Connect Box (Supported Models Only)

Refer to the Unpacking and Installation Guide for detailed connection instructions.

• Do not use the One Connect Box upside-down or upright.
• Take care not to subject the One Connect Cable to the following actions, as it contains a power circuit:
  • Pressing
  • Electric shock
  • Bending
  • Twisting
  • Pulling
• Do not bend the One Connect Cable excessively, cut it, place heavy objects on it, or disassemble its connectors.
• Caution: Use of controls, adjustments, or procedures other than those specified may result in hazardous radiation exposure. (Applies to CLASS 1 LASER PRODUCT - The Frame (LS03FA) only: Caution - Invisible laser radiation when open. Do not stare into beam.)

Using the One Connect Cable Holder (S95F, The Frame (LS03FA) only): This holder helps tidy cables during wall mount installation.

02 Initial Setup

When you turn on your TV for the first time, it starts the Initial Setup. Follow the on-screen instructions to configure basic settings for your viewing environment.

• A Samsung Account is required for network-based smart services. Without logging in, you can only connect to terrestrial TV (if applicable) and external devices via HDMI.
• The 43LS03F model can be installed vertically for use as a wall mount. Some features may not support portrait mode or full screen; the initial setup is optimized for landscape mode.

Using the TV Controller

Turn on the TV using the TV Controller button at the bottom of the TV to access the Control menu. The menu appears when the button is pressed while the TV is on.

• Button positions and shapes may vary by model.
• The screen may dim if the protective film on the Samsung logo or the bottom of the TV is not removed. Remove the film if attached.
• On model LS03FW, the TV Control button/Remote Control Sensor may move; this is by design for smooth remote sensing with a Customizable Frame.
• To use a mobile remote control, turn on the TV with the power button, then scan the QR code displayed on the screen.

TV Controller Components:

• Type A: Control menu, TV Controller button / Remote control sensor / Microphone switch / *Motion Sensor
• Type B: TV Controller button / Remote control sensor, Microphone switch, *: The Frame only

How to Turn On and Off the Microphone

The microphone can be turned on or off using a switch located at the bottom or rear bottom of the TV. If the microphone is off, all voice and sound features using it will be unavailable.

This function is supported on specific models (e.g., Q8F (except 32Q8F), QN7*F, QN1EF, QN8*F, QN9*F, QN9**F, S8*F, S9*F, The Frame). Microphone switch position and shape may differ by model.

Data from the microphone is not saved during analysis.

03 Troubleshooting and Maintenance

Troubleshooting

For more detailed troubleshooting, refer to the "Troubleshooting" section in the User Guide (accessible via the TV menu: Settings > Support > Open User guide > Troubleshooting, or Settings > Support > Tips and User Guides > Open User guide > Troubleshooting for other models).

If troubleshooting tips do not resolve the issue, visit www.samsung.com (Support) or contact a Samsung service center.

• Panel Pixels: The panel is made of sub-pixels. A few bright or dark pixels may be present but have no impact on product performance.
• Software Updates: Keep your TV updated for optimal condition using "Update Now" or "Auto Update" functions in the TV menu (Settings > Support > Software Update).

The TV won't turn on.

• Ensure the power cord is securely plugged into the product and the wall outlet.
• Verify the wall outlet is working and the remote control sensor at the bottom of the TV is lit and solid red.
• Press the TV Controller button to check if the issue is with the remote. If the TV turns on, refer to "The remote control does not work."

The remote control does not work.

• Check if the remote control sensor blinks when a button is pressed.
• For H5***F/F6***F/U7***F/U8***F/Q6F/QEF1 models: If it does not blink, replace the remote's batteries, ensuring correct pole (+/-) orientation. Alkaline batteries are recommended.
• For Other models: If the battery is discharged, charge it via the USB port (Type-C) or expose the solar cell to light.
• Point the remote directly at the TV from 5 ft. to 6 ft. (1.5-1.8 m) away.
• If using a Samsung Smart Remote (Bluetooth), ensure it is paired. To pair, press the [Pair Button 1] and [Pair Button 2] buttons together for 3 seconds.

Eco Sensor and Screen Brightness (Except H5***F, F6***F)

The Eco Sensor automatically adjusts TV brightness based on room lighting to reduce power consumption. To disable this feature, navigate to Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization.

The eco sensor is located at the bottom of the TV. Do not block it with objects, as this can decrease picture brightness.

04 Specifications and Other Information

Specifications

Notes

• This device is a Class B digital apparatus.
• For power supply and consumption information, refer to the label attached to the product (usually on the back of the TV, or inside the cover terminal on some models; on the bottom of the One Connect Box for those models).
• To connect a LAN cable, use a CAT 7 (*STP type) cable for 100/10 Mbps connection. (* Shielded Twisted Pair).
• Images and specifications in the Unpacking and Installation Guide may differ from the actual product.

Specific Model Notes:

• [QN990F, The Frame (LS03FW) only]: Operation is prohibited on oil platforms, cars, trains, boats, and aircraft, except for large aircraft flying above 10,000 feet in the 5.925 - 6.425 GHz band. FCC regulations restrict operation to indoor use only. Operation of transmitters in the 5.925 - 7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.
• [QN900F, QN950F, S95FD, S90FD, QN90FD, QN85FD only]: Operation in the 5.925 - 7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems. Operation is limited to indoor use only.

Decreasing Power Consumption

When the TV is turned off, it enters Standby mode, drawing a small amount of power. To decrease power consumption, unplug the power cord when the TV will not be used for a long time.