LG Cashback Scope Elettriche Q3 Promotion Terms and Conditions

1. Area

The promotion is valid in Italian national territory and the Republic of San Marino.

2. Participants

Eligible participants are all adult consumers residing or domiciled in Italy. Excluded are wholesalers, resellers, retail dealers, and distributors. Refund requests can only be submitted by final consumers. Purchases made through the "Corporate Benefits" program on https://www.lg.com/it are also excluded. Participants who have revoked the purchase of any product included in this promotion (e.g., due to distance selling withdrawal, contract termination, or warranty claims) are also excluded.

3. Period

Purchases of the promotional products listed in section 4 must be made between August 1, 2025, and September 30, 2025. The deadline for submitting purchase data for the refund request is within 15 calendar days of purchase. The deadline for entering the product's serial number is within 15 calendar days from the end of the valid purchase period.

4. Promotional Products

The promotional products are the following Cord Zero vacuum cleaner models from LG:

• A9C-SLIM1C
• A9K-ULTRA1B
• A9K-LITE1C
• A9K-CORE3S
• A9T-PRIME1C

5. Sales Channels

Purchases are valid from the following appliance retailers and their respective e-commerce sites, provided they display promotional material:

Retailers: Mediaworld, Expert, Comet, Sme, Expert Group, Expert Coop, Euronics, Euronics Point, Euronics City, Trony, Freeshop, Sinergy, Elettrosintesi, Supermedia, Salvadori.

E-commerce sites: www.mediaworld.it, www.expert.it, www.comet.it, www.euronics.it, www.trony.it, www.overly.it, www.freeshop.it, www.supermedia.it, www.eprice.it, www.mondotop.com, www.bytecno.it, www.e-stayon.com, www.onlinestore.it, www.sme.it, www.yeppon.it.

For purchases made on www.mediaworld.it, only products sold and shipped by Mediamarket S.p.A. are eligible. Products sold by third-party sellers on the Marketplace platform are excluded.

Purchases made on the LG promoter's e-commerce site, https://www.lg.com/it, are eligible, subject to the exclusions mentioned in the "Participants" section.

Purchases made on www.amazon.it are eligible only if the products are sold and shipped by AMAZON EU Sarls. Products sold by third-party sellers on the Amazon Marketplace platform and Warehouse Deals products are excluded.

Purchases made at retailers not listed above, or through e-commerce sites not listed above, will not be considered valid.

6. Mechanics

Consumers who purchase one or more Promotional Products from the sales channels listed in section 5, within the period specified in section 3, are eligible to request the refund detailed in section 7. The participation is valid for purchases made with a "talking" receipt/invoice that clearly indicates the promotional product purchased. For purchases made through the LG shop service, the order confirmation is acceptable as the sole document issued at the time of purchase.

Purchase Registration Procedure

Consumers must complete the following procedure to request a refund:

1. Visit the website www.lg.com/it/lgforyou within 15 calendar days of purchase.
2. Register by completing the form with name, surname, email, age confirmation, privacy consent, and password. Participants will receive an activation email.
3. Log in if already registered.
4. In the form, indicate:
   • The type of purchase document (receipt or invoice; order confirmation from LG shop counts as an invoice).
   • The purchased model.
   • The product's serial number (this can be filled in later, but no later than 15 calendar days from the end of the promotion period).
   • The point of sale or e-commerce site where the product was purchased.
   • Purchase document details: date, number, total amount (including cents), and the amount of the purchased product.
   • Bank/postal details: IBAN for refund credit. Refunds are issued solely via bank transfer to the provided coordinates. Italian IBANs are required and must remain active until February 28, 2026.
5. Complete the registration by confirming acceptance of the terms and conditions and uploading:
   • A clear and legible photo (JPG/PDF) of the purchase document, showing all purchase details as per the form's instructions. Each photo must contain only one document. Partial, retouched, or altered images are not accepted.
   • A clear and legible photo (JPG/PDF) of the product's serial number. This can be uploaded later, within 15 calendar days from the end of the promotion period.
   • A clear and legible photo of a valid identity document showing personal details.

Upon successful completion, a confirmation message will be displayed and sent via email.

The purchase document must be "talking," clearly showing:

• The purchased product model.
• The purchase price.
• The name/address/VAT number of the point of sale or e-commerce site.

Participants must provide correct and truthful information; otherwise, participation and refund requests will be considered void.

After verification of the required documentation within the specified timeframes, refunds will be processed within 180 days from the end of the initiative to the IBAN provided during registration. If documentation is incomplete, the applicant will be notified via email or phone and given 14 days to rectify any issues. Failure to do so will result in the request being deemed invalid.

The promoter reserves the right to request the original purchase document at any time. Consumers are advised to keep the original document for up to 2 months after the promotion ends.

7. Refund

A refund amount as indicated in the table below will be provided for each Promotional Product purchased:

Refunds will be issued exclusively via bank transfer.

8. Advertising

The initiative will be advertised through flyers and other communication materials displayed at participating points of sale and on the websites www.lg.com/it and www.lg.com/it/lgforyou. LG Electronics Italia S.p.A. reserves the right to use any other communication method deemed appropriate to inform recipients about the initiative. The terms and conditions are available on the aforementioned websites.

9. Miscellaneous

Participation implies unconditional acceptance of all rules and clauses contained in these terms and conditions. Purchase documents that are incomplete, contain cancellations, abrasions, alterations, or have covered data are not valid. Documents that do not exactly match the provided participation data (e.g., different receipt/invoice number, time, date, or total amount) are also invalid, even if due to unintentional typing errors. Uploading photos of the required documents is mandatory; requests lacking necessary documentation or data will be considered invalid. Consumers must ensure that uploaded photos of purchase documents are clear, complete, and legible. Only documents clearly showing the retailer's name/logo will be considered valid. If the retailer's affiliation is not present, LG Electronics Italia S.p.A. reserves the right to verify affiliation; if the retailer is not affiliated, the receipt will be considered invalid. Only receipts from participating retailers/chains are valid. Digital formats other than those indicated are not accepted, nor are retouched, tampered with, or counterfeit images. Data provided during registration cannot be modified later. This promotion can be combined with other offers, except for purchases made through the LG shop website under "Corporate Benefits." Receipts showing returned products or purchases of used/refurbished items are not accepted.

LG Electronics Italia S.p.A. is not responsible for incorrect or untruthful bank details, banking issues, or account changes. The right to a refund expires 180 days after the initiative ends. The promoter reserves the right to conduct checks to verify correct participation, including requesting original purchase documents or new images, and may conduct checks at participating retailers or request additional documentation. The promoter may request participants via email to provide:

• Original purchase document.
• Original label with the promotional product's serial number.
• Original label from the purchased promotional product's packaging.
• New images of purchased products and their serial numbers.

Irregularities or failure to respond to verification requests within 10 days will result in disqualification.

LG Electronics Italia S.p.A. is not responsible for any access problems, impediments, malfunctions, or difficulties related to telephone lines, transmission, connection, postal issues, or other causes beyond its control that may prevent participation. The promoter is not responsible for failure to deliver communications due to incorrect or outdated data provided by participants, non-existent/erroneous email addresses, full or disabled mailboxes, unreachable servers, or anti-spam filters. Participants found to have engaged in fraudulent means or violated the normal conduct of the initiative, as determined by LG Electronics Italia S.p.A. or its designated third parties, will forfeit their right to the refund. The promoter reserves the right to take measures to limit or inhibit any attempts to circumvent the system. In case of suspected collusion between a consumer and a retailer, the promoter may cancel the participation and conduct further investigations, possibly involving competent authorities. Personal data will be collected in accordance with current data protection regulations, as detailed in the privacy policy available at www.lg.com/it/lgforyou. Any modifications to these terms and conditions (respecting participants' acquired rights) will be communicated in advance through the same channels used for the original announcement. The refund request is solely the participant's responsibility. LG Electronics Italia S.p.A. cannot be held liable if the participant does not exercise this right within the terms specified in these regulations.

LG ELECTRONICS ITALIA S.p.A.