Apple Independent Repair Provider Program Overview
This document outlines the criteria and process for organizations interested in becoming an Apple Independent Repair Provider. The application process involves submitting a business profile, required attachments, and may take six to eight weeks to complete.
Requirements
- Business Profile: Complete all required fields. Use 'n/a' if not applicable.
- Required Attachments: Submit photos (taken within the last 6 days) of each service location, including:
- Entry front
- Street frontage
- Reception area
Note on Credit: Eligible applicants will receive a credit line for Apple purchases (tools, equipment, service parts). Organizations unable to meet credit requirements can submit an Irrevocable Standby Letter of Credit, a cash deposit, or pay for parts in advance. Apple utilizes Dunn & Bradstreet for credit information. More details can be found at: https://www.dnb.com/duns-number.html
Submit the completed form and required pictures to IRPapplicant@apple.com. A reply referencing your request number will be sent. Please include this number in all correspondence. Apple reserves the right to determine eligibility and acceptance.
For questions regarding the application process, contact IRPapplicant@apple.com and include your application number in the subject line.
Thank you for your interest.
Company Legal Details
Please provide the following information about your company:
| Legal Company Name | |
| Trading Name (N/A if same) | |
| Name of parent group (N/A if same) | |
| Registered Address | |
| City | |
| State | |
| Postal Code | |
| Company Website Address | |
| Contact Name | |
| Contact Email | |
| Contact Phone Number |
Service Location Information
Provide details for each service location. If applying for multiple locations, include details in an attachment. One request is sufficient for all service locations.
| Trading Name (N/A If same) | |
| Service Location Address | |
| City | |
| State | |
| Postal Code | |
| Telephone Number | |
| Operating Hours |
Repair Estimates:
- Estimated Number of iPhone repairs per week (iPhone 6s and later) using genuine Apple parts. This is for planning purposes only and does not affect acceptance.
- Is your company a franchisee? [Yes/No]
- Is your company a franchisor? [Yes/No]
- How many end-user facing locations does your company have?
Existing/Previous Apple Relationships
If your company has had a business relationship with Apple (e.g., Reseller, Professional Services, Training, Consultant Network), please provide details below. Enter 'N/A' if none.
| Relationship Type | Account Number (if applicable) | Apple Contact Name |
Declaration
I confirm that I am authorized to pursue this application on behalf of the company detailed herein.
| Contact Name | |
| Contact Email | |
| Contact Phone |
Please do not forget to attach the required pictures.
