Cocoon Smart Wireless Camera User Guide

Warranty Note

Getting the most out of your Smart Wireless Camera:

• Read the entire manual: It will help you set up with ease.
• Visit www.cocoonproducts.com.au: We have additional support videos and guides.
• Call After Sales Support: 1300 663 907 or email help@cocoonproducts.com.au.

If you experience any issues with this product or its performance is not what you had expected, please contact our friendly customer service team. We can resolve problems via phone or email.

Contact details:

• Phone: 1300 663 907 (Mon - Fri; 8:30am - 6:00pm AEST)
• Email: help@cocoonproducts.com.au
• Web: www.cocoonproducts.com.au

Warranty Details

Register your purchase at www.aldi.com.au/en/about-aldi/product-registration/ to keep up-to-date with important product information.

The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

1 Year Warranty

Safety Instructions

• Carefully read all safety instructions and the user manual before operation.
• If power is reset, allow 1-2 minutes for a Wi-Fi connection to be re-established.
• Handle with care. Do not drop, crush, squeeze, puncture, bend, deform, shred or submerge the Wireless Camera in liquid.
• Never use the Wireless Camera if any part of it is damaged.
• Do not attempt to open or disassemble the Wireless Camera. Modifying any parts may void your warranty.
• While the Wireless Camera is rated IP65, do not expose it to strong water jets or submerge it.
• Avoid installing this product in a location with high humidity or where liquid may consistently spill onto it, as this can cause a short circuit, electric shock, or fire.
• Never attempt to dry the Wireless Camera with an appliance like a hair dryer or in a microwave oven.
• Do not wash the Wireless Camera with corrosive or liquid aerosol cleaners. Always use a damp, soft cloth for cleaning.
• Children should be supervised to ensure they do not play with this appliance. Close supervision is necessary when any appliance is used by or near children.
• Do not install the Wireless Camera near any heat sources such as radiators, stoves, or other appliances that can generate heat.
• At the end of its working life, observe local regulations when disposing of this product.
• Dispose of batteries in an environmentally friendly manner.
• Do not mix old and new batteries.
• This unit comes supplied with Lithium Ion Batteries. Do not mix Alkaline, standard (Car-Zinc), or rechargeable (Nickel-Cadmium) batteries with this product. If the battery compartment does not close securely, stop using the product and keep it away from children.
• Batteries should not be exposed to excessive heat such as sunshine or fire.
• The battery should be charged at least every three months to avoid shortening the battery life.
• Dispose of used batteries according to the instructions.

CAUTION: Risk of explosion

• If the battery is replaced by an incorrect type.
• If the battery is subjected to high or low extreme temperatures during use, storage, or transportation.
• If the battery is subjected to low air pressure at high altitude.
• Replacement of a battery with an incorrect type that can defeat a safeguard.
• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery.
• Leaving a battery in an extremely high temperature surrounding environment.
• A battery subjected to extremely low air pressure.

NOTE: Recommended installation height is 2m maximum.

This product has been tested to AS/NZS CISPR 32, AS/NZS 4268 and AS/NZS 62368.1.

Contents

• Warranty Note: 3
• Safety Instructions: 5
• Contents: 6
• Parts List: 7
• Technical Specifications: 7
• Installing the Cocoon Connect App: 8
• Setup: 10
• Operation: 12
• Additional Functionality: 14
• Troubleshooting: 15
• FAQs: 16
• Maintenance, Storage & Disposal: 17

Parts List

1. 1x Smart Wireless Camera
2. 1x Base bracket*
3. 2x Rechargeable batteries*
4. 1x Screw for bracket*
5. 1x USB charging cable*
6. 1x Adhesive tab*
7. 1x Getting Started Guide*
8. 1x Instruction manual*
9. 1x Warranty certificate*

* Not shown

Technical Specifications

• 1080P Resolution
• Water resistant IP65
• Wide angle lens
• Micro SD Slot (up to 64GB, card not included)
• Rechargeable batteries via USB
• WI-FI 2.4Ghz
• Infrared night vision
• 2 way audio with noise suppression
• DC Power Input: 5V d.c. 1A
• Battery rating: 3.7V d.c. 2600mAh X 2

NOTE:

• Your phone does not have to be connected to your local Wi-Fi to use this device, however mobile charges may apply.
• The Cocoon Connect App is subject to change over time. The manual is written as per Cocoon Connect app version 1.1.6. Please see our website for any updates on the app.

Internal view:

1. MicroSD card slot

2. Reset button

3. Power button

Installing the Cocoon Connect App

Before you start

• Know your Wi-Fi network & password.
• The Smart Wireless Camera requires a Wi-Fi connection to communicate to the Cocoon Connect application.
• Make sure your mobile device is running iOS 10 or higher or Android 4.4 or higher.

Setting up the Cocoon Connect application for the first time

1. Download the Cocoon Connect application by scanning the QR code provided or downloading it from the iOS App Store or Google Play Store.
2. Launch the application and select Register to register a Cocoon Connect account.
3. Select Agree to Terms and Conditions and then enter an email address and press Obtain verification code. A verification code will be sent to the email address you entered.
4. Enter the verification code into the password field.
5. Set the password for your Cocoon Connect account. OPTIONAL: Click on eye icon to unhide the password.

Create a Home

The first time you set up the Cocoon Connect application, you will be prompted to create a Home. Creating a home allows you to invite other Cocoon Connect account holders to control the same device. Creating a home is a good way of giving other household members control of Connected Home devices.

1. Select Create home.
2. Enter a name for the Home (e.g., your surname, address, or workplace).
3. Set the location for the Home. If location is turned on, the Cocoon Connect application can use your smartphone's GPS function to pinpoint your location. NOTE: You do not have to enter a location or use this feature.
4. Select (or un-select) rooms which will have Cocoon Connect devices (e.g., living room, bedroom, front door). Add new rooms if required.
5. Select Done on the top right-hand side to create the Home. You will get the confirmation "Home Created Successfully".

Setup

Inserting batteries

To operate the Wireless Camera, 2 x rechargeable 18650 Li-Ion batteries need to be inserted. It is also recommended to charge the batteries prior to use.

1. Move the switch on the top of the camera to the open position to unlock the casing.
2. Open the case to see the battery compartment.
3. Ensure the power switch is set to Off.
4. Insert batteries methodically, taking care with polarity.
5. Switch power On, close the case, and set the top switch to the lock position.
6. The Wireless Camera will power up and say “The Camera is now ready to begin pairing” and the left LED will flash blue / purple.

Charging the batteries

1. Make sure the included batteries are secure in the camera in the correct polarity positions.
2. Plug the Micro USB end of the USB cable into the bottom of the smart wireless camera.
3. Plug the other end of the USB cable into a DC 5V USB power supply (Not included).

Setting up the Wireless Camera in the Cocoon Connect app

1. Open the Cocoon Connect app on your phone, which is connected to your Wi-Fi network, and log into your account.
2. Select the Home tab on the bottom left-hand side.
3. Select the + icon on the top right-hand side or select Add Device to add a product.
4. Select Add Manually, select AU in the menu on the left-hand side, then select the Wireless Camera icon on the right.
5. Confirm the blue/purple LED on the Wireless Camera is flashing by selecting Next Step. If not, reset the camera as per “FAQs” on page 16.
6. Verify that your smartphone is connected to the Wi-Fi network you wish to connect the Wireless Camera to.
7. With initial connection, it is recommended to have the Wireless Camera near your Wi-Fi router to ensure a clear network connection.
8. If there is more than one Wi-Fi network, you can change the Wi-Fi network your phone is connected to by selecting the Wi-Fi network name. You will be taken to your settings where you can change your network settings. Once changed, return to the previous screen to enter your Wi-Fi password.
9. Enter your local Wi-Fi password and select Confirm. You can click on the eye icon to see your password on your screen.
10. With the local Wi-Fi network confirmed, you will need to scan a unique QR Code that will appear on your phone.
11. Tap Continue and a QR Code will be displayed on the phone screen.
12. Place the phone approximately 15-20cm in front of the Wireless Camera (LED blinking rapidly) with the QR code facing the camera.
13. The Wireless Camera will read the unique QR code and an audible sound will be heard. In addition, the LED will turn blue and begin flashing.
14. Once you hear the sound, select Heard the Beep on the application.
15. If you do not hear a beep, select Heard nothing at all on the app and follow instructions on screen (see “Troubleshooting” on page 15).
16. Having selected Heard the Beep, the application will begin registering the device with your account. This can take a few minutes.
17. Once the Wireless Camera is paired with the app, you will be asked to name it and to select a room.
18. The name of the Wireless Camera should be simple and descriptive.
19. Select the room icon to select the Wireless Camera's location.
20. Then select Complete. The app will then start retrieving the camera's video stream.
21. You can also view the video stream from the Product Control Screen.
22. Your phone does not have to be connected to your local Wi-Fi to view the Wireless Camera (however mobile data charges may apply if it's not).

Operation

Main controls

Once added to the Cocoon Connect app, you can tap on the Wireless Camera from the home screen to access the video feed and controls. Each of the items on the screen allow the following functions:

• 1. Date & Time Watermark: Displays the device's date and time on video stream (must be turned on in settings).
• 2. Settings: Allows you to adjust further settings for the camera (see below).
• 3. Signal: Wi-Fi signal strength in percentage.
• 4. Speaker: Select to hear audio from the camera.
• 5. HD/SD: High Definition or Standard Definition selection.
• 6. Full Screen Icon: Plays the video in full screen.
• 7. Battery: Shows the camera's current battery percentage.
• 8. Screenshot: Takes a screenshot of the current video stream onto your smartphone.
• 9. Speak: Hold this button to allow two-way communication. Unmutes camera.
• 10. Record: Activates the recording of real-time video onto your Smartphone.
• 11. Playback: Allows the playback of video stored on the SD Card (sold separately) in the Smart Wireless Camera.
• 12. Cloud Storage: Set up cloud storage for records that cannot be destroyed or stolen. NOTE: Additional fees apply.
• 13. Photo album: Review images or videos recorded to your smartphone photo gallery.

Settings menu

• a. Device Name: Allows user to edit the name and Room location of the Smart Wireless Camera.
• b. Share Device: Allows user to share device to another user. It is recommended to share device via home management option (see “Adding other Cocoon Connect accounts to your Home” on page 14) so a Home member can control the device.
• c. Device Information: Provides the device owner account name, device's IP address, the unique device ID, device time zone & the Wi-Fi strength of the network.
• d. Use Echo: Provides step-by-step instructions on adding the Smart Wireless Camera to an Amazon Echo device (Sold separately).
• e. Power Management Settings:
• f. Basic Function Settings: Flip Screen: Rotates the video stream 180°.
• g. Motion Detection: Adjust motion sensitivity between Off, Low, Medium or High.
• h. Value Added Service (VAS) Purchase: Link to cloud storage for video stream of Smart Wireless Camera.
• i. Storage Settings: Storage Capacity: Shows total, used and remaining capacity of SD Card (SD Card not included).
• j. FAQ & Feedback: The user can access our FAQs and also provide feedback via the app to resolve networking, application and device issues.
• k. Firmware information: Provides current firmware version of the application, the last time it was updated and allows the user to check for firmware upgrades.
• l. Remove Device: Allows you to remove the Smart Wireless Camera from your account and home.

Additional Functionality

Now that you have set up this device, you may want to connect it with other Cocoon Connect devices. For example, you may want a Smart Bulb to activate if a motion is detected. Instructions for applying such functions can be found on our website https://cocoonproducts.com.au/.

Voice control, via third-party support, is also another great way to control Cocoon Connect products. Voice control instructions can be found in our manual online. In addition, you will find a list of associated commands.

Adding other Cocoon Connect accounts to your Home

Follow these steps to add other Cocoon Connect accounts access to a Home:

1. Select your current Home in the top left corner of the main page and select Home Management.
2. Select the Home you want to allow another account to access.
3. Select Add Member – the home member must set up an account prior to adding them.
4. Fill out the details for the new Home member.
5. Select if you want to give that account administrator rights – allowing them to make changes to the settings of devices in that home (including removing the whole home). This will also allow them to create automations of these devices.
6. Select completed and Cocoon Connect will send an invitation for the account to join the home to access the connect devices.

MicroSD card usage

The Smart Wireless Camera can be used with a MicroSD card (not included) to record and store footage to review later. The MicroSD card slot can be found inside the battery compartment.

To install:

1. Open the casing to see the battery compartment.
2. The MicroSD card slot is located behind the battery furthest away from the power button.
3. To unlock the MicroSD slot, slide the silver cover down (it will click down into place) and gently pull down.
4. Place a MicroSD card with the contacts facing down, as per the small diagram above the slot.
5. Gently replace the silver cover, and slide back up so it clicks into place on top of the MicroSD card.

Troubleshooting

My connection process does not work

If your connection process fails, then you may see the screen to the right.

Failed to add device

There are several potential problems, including but not limited to an incorrect Wi-Fi password, router firewall settings, network firewall settings, poor wireless communication, and security settings on the router. With the initial connection, it is recommended to have the device near your Wi-Fi router to ensure a clear network connection. For further troubleshooting, press the View Details tab.

Why is there no prompt from the camera?

If the device is not providing a prompt when the QR code is held up to the camera lens, try the below:

1. Ensure that the lens is not blocked. If the camera has a protective film, remove it before you scan the QR code.
2. Place the app QR code in front of the camera at a distance of 15cm to 20cm. Adjust the angle and distance until you hear a prompt.
3. Reset your camera and try step 2 again.

Firmware updates

Visit https://support.cocoonproducts.com.au for the latest firmware updates for the Smart Wireless Camera.

Warning: Before installing any firmware updates, the camera must have at least 80% battery charge. It is recommended that you recharge your Wireless Camera completely before any firmware update. If there is not enough battery power, there is a risk the firmware will not load correctly, rendering the camera unusable. Do not power off the camera during a firmware update.

FAQs

For more information, setup guides and videos, please visit https://cocoonproducts.com.au.

Maintenance, Storage & Disposal

The Smart Wireless Camera does not require scheduled maintenance or cleaning. Should cleaning be necessary, simply wipe the outside surface with a dry soft cloth. Be sure to unplug this device before cleaning.

Always store your device in a clean dry environment and avoid storage in extreme heat or cold.

At the end of its working life, do not throw this product out with your household rubbish. Electrical and electronic products contain substances that can have a detrimental effect on the environment and human health if disposed of inappropriately. Observe any local regulations regarding the disposal of electrical consumer goods and dispose of it appropriately for recycling. Contact your local authorities for advice on recycling facilities in your area.

Observe and local regulations regarding the disposal of waste products. Contact your local authorities for advice on recycling facilities in your area.

Please keep the original packaging carton and materials in a safe place. It will help to prevent any damage if the product needs to be transported in the future. In the event it is to be disposed of, please recycle all packaging material where possible.

If you require another copy of this instruction manual, please contact help@cocoonproducts.com.au to obtain an electronic copy.

Repair and Refurbished Goods or Parts Notice

Unfortunately, from time to time, faulty products are manufactured which need to be returned to the Supplier for repair.

Please be aware that if your product is capable of retaining user-generated data (such as files stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs stored on a portable media player, games saved on a games console or files stored on a USB memory stick) during the process of repair, some or all of your stored data may be lost.

We recommend you save this data elsewhere prior to sending the product for repair.

You should also be aware that rather than repairing goods, we may replace them with refurbished goods of the same type or use refurbished parts in the repair process.

Please be assured though, refurbished parts or replacements are only used where they meet ALDI's stringent quality specifications.

If at any time you feel your repair is being handled unsatisfactorily, you may escalate your complaint. Please telephone us on 1300 663 907 or write to us at:

Balco Brands Pty Ltd
PO Box 537 Bayswater Business Centre, Victoria, Australia
1300 663 907 - Hours: Mon-Fri 8:30am - 6:00pm AEST
help@cocoonproducts.com.au