Proscenic P11 MOPPING Cordless Vacuum Cleaner

Owner's Manual

Live Smart, Live Easy.

Safety Precautions

  • When using the vacuum cleaner, ensure that the suction inlet or roller brush is not blocked, as this can lead to motor malfunction.
  • Do not pour or spray water or other liquids into the device to avoid short circuits and burnout.
  • The device must only be operated with the supplied power adapter.
  • If using a new battery or the battery after a long storage for the first time, please charge it fully. If the device is not used for a long time, you should charge and discharge the battery at least every three months.
  • Before cleaning or maintaining the device, the plug must be pulled from the socket.
  • If your vacuum cleaner is fully charged and needs cleaning or maintenance, please unplug the charger immediately and do not pull the power cord.
  • Please clean the vacuum cleaner with a dry cloth. Do not use gasoline, amyl acetate, or other cleaning agents that can damage or discolor the housing.
  • Please do not use or store the vacuum cleaner under unfavorable conditions such as high or low temperatures, outdoors, or on damp surfaces. It is recommended to use the vacuum cleaner indoors at an ambient temperature of 0-30°C. Please store in a cool, dry place and protect from prolonged sunlight.
  • Do not allow children to use or play with the vacuum cleaner.
  • If the vacuum cleaner does not work, it must be inspected and repaired at an authorized service center. Do not disassemble the device yourself. Old batteries should be safely recycled and disposed of; please do not dispose of them on your own.
  • If the power cord is damaged, it must be replaced by a professional at the manufacturer's local service center or a similar facility to avoid hazards.

Product Overview

The Proscenic P11 MOPPING Cordless Vacuum Cleaner consists of several key components:

  • Main Unit: Houses the motor, dustbin, and controls.
  • Handle: Ergonomically designed for grip.
  • Battery: Removable power source.
  • Power Switch: Button to turn the device on/off.
  • Battery Release Button: Used to detach the battery.
  • Dustbin: Collects dirt and debris.
  • Dustbin Cover Release Button: Opens the dustbin lid for emptying.
  • Dust Tube Release Button: Allows for detachment of the dust tube.
  • Telescopic Metal Tube: Adjustable length tube for cleaning different areas.
  • Floor Brush Release Button: For detaching the floor brush.
  • Electric Floor Brush: The main cleaning head with a rotating brush.
  • Display Screen: Shows operational status such as motor operation, suction level, battery status, and indicators for floor brush blockage and full dustbin.

Accessories include:

  • Vacuum Cleaner Holder: For wall mounting and storage.
  • Crevice Tool: For cleaning narrow spaces.
  • 2-in-1 Dusting Brush: Versatile brush for different surfaces.
  • Adapter: For charging the battery.

Diagrams illustrate the placement of these components and accessories.

Assembly and Installation

Important: Before installation or accessory replacement, disconnect the vacuum cleaner's power supply. The vacuum cleaner requires a stable surface to stand; do not attempt to lean it against unstable objects.

1. Battery Installation and Removal

  • Installation: Align the battery with the rear of the main unit and slide it in until it clicks into place.
  • Removal: Press the battery release button and pull the battery out.

2. Device Assembly

  • Connecting the Tube and Brush: Insert the joint of the electric floor brush into the telescopic metal tube. Then, connect the other end of the telescopic metal tube to the main unit. You will hear a "[Click]" sound when properly connected.
  • Disassembly: To detach the electric floor brush or the main unit from the tube, press the respective release button and pull the parts apart.

3. Water Tank Installation (for mopping function)

  • Avoid wiping carpets to prevent them from becoming wet.
  • Moisten the provided wiping cloth and attach it to the Velcro on the water tank.
  • Fill the water injection port with water and securely close the rubber cap.
  • Install the water tank and the electric floor brush onto the telescopic tube, ensuring they are aligned according to the indicated direction (arrow).

Wall Mount Assembly and Usage

  • Wall Mount Assembly: Insert the expansion tube into pre-mounted wall holes. Align the mounting screws with the holes on the expansion tube and secure them by screwing clockwise.
  • Using the Wall Mount: Once the wall mount is fixed, place the vacuum cleaner body onto it. Accessories can be stored in the designated mounting holes on the side of the wall mount. The charging connector can be plugged into the wall mount to charge the battery.

Charging and Operation

Charging the Device

When the indicator light flashes during operation, it signals low battery power, requiring prompt charging to maintain performance. Always use the original power adapter for charging.

  • Charging Method 1 (Battery installed): As illustrated, plug the charging connector of the power adapter into the battery's charging port on the main unit. The battery is fully charged when the display shows "100%".
  • Charging Method 2 (Battery removed): After removing the battery, plug the charging connector into the battery's charging port. The indicator light will flash blue while charging and turn solid blue when fully charged.

Operating the Vacuum Cleaner

  1. Press the power button to start the device in the default mode. Press again to turn it off.
  2. The vacuum cleaner features three suction levels. Briefly press the "Suction Level Button" (indicated by "88") to cycle through the different power settings.

Dustbin Assembly and Disassembly

  • Disassembly: Press the release button and remove the dustbin from the top of the unit.
  • Assembly: Align the dustbin correctly with the device and press it down until a "[Click]" sound is heard to secure it.

Display Screen Indicators

  • Motor Operation Indicator: Shows if the motor is running.
  • Suction Power Indicator: Displays the current suction level.
  • Battery Status/Indicator: Shows the remaining battery charge.
  • Floor Brush Blockage Indicator: A red light indicates the roller brush is blocked.
  • Full Dustbin Indicator: Alerts when the dustbin needs emptying.

Indicator Light Functions

  • Dust Emptying Indicator: The red indicator light flashes when the dustbin is full (dirt reaches the MAX mark) and needs emptying. If the issue persists after emptying, check for blockages in the HEPA filter, suction head, or tubes.
  • Floor Brush Blockage Indicator: A flashing red light signifies that hair is tangled around the roller brush, causing a blockage. The brush can only function normally after cleaning.

Warnings and Filter Information

Important Warnings:

  • Never use the vacuum cleaner without the filter components and HEPA filter installed.
  • Ensure filter components and the HEPA filter are completely dry after rinsing before using them again.

Filter Assembly

Note: Proper filter assembly is crucial. Incorrect installation can allow fine dust to enter the motor, potentially causing damage.

  1. Align the filter unit correctly and place it inside the dustbin.

Diagrams show the steps for filter assembly within the dustbin.

Cleaning the Electric Floor Brush

Note: Some dust may fall out when removing the brush.

  1. Clean any hair or debris wrapped around the roller brush as shown in the illustration. If the brush has been washed, ensure it is completely dry before reinstallation.

Brush Disassembly:

Press and turn the roller brush release button. The roller brush will partially eject, allowing you to pull it out completely.

Brush Assembly:

Insert the roller brush directly into the floor brush from the side until it is securely in place.

Troubleshooting and Specifications

Troubleshooting Guide

ProblemPossible CauseSolution
Vacuum cleaner cannot be started.Battery is not installed correctly.Please install the battery correctly.
Battery is empty.Please charge the battery.
No suction / Suction has decreased.Dustbin is full.Please empty the dustbin.
Dust tube or floor brush suction opening is blocked by foreign objects.Please clean the dust tube and suction opening.
Dustbin or HEPA filter is not mounted correctly.Please mount the dustbin and HEPA correctly.
HEPA filter is blocked or not mounted correctly.Clean filter components and HEPA, and ensure they are dry before use. Mount HEPA correctly.
Roller brush does not rotate, and the floor brush indicator light flashes red.Roller brush is tangled and blocked; the protection mechanism is activated.Remove blockages, clean the dirt channel, or restart the device.
Red indicator light for dust emptying flashes.Dustbin is full.Empty the dustbin.

Notes:

  • Use only original batteries and adapters.
  • Use the battery solely for its intended purpose with the vacuum cleaner.

Product Specifications

Vacuum Cleaner Specifications

Operating Voltage25.9V
Adapter Rated Input Current100-240V~50/60Hz
Adapter Rated Output Current31.0V 0.6A

Customer Service

Email: support@proscenic.com

Contact Information:

RegionPhone NumberAvailability
Europe+44 (0)808 273 7688Mon-Fri
North & South America+1 (833) 313 1310Mon-Fri
Japan050-5533-2720Mon-Fri

Note: Phone support is currently available in English and Japanese. More languages are expected to be supported soon.

Manufacturer and Representatives:

Authorized Manufacturer: Proscenic Technology Co., Ltd.

Manufacturer: Shenzhen Proscenic Technology Co., Ltd., Floor 8, Block A, Building 5, Tusincere Park, Longcheng Street, Longgang District, Shenzhen City, China.

PROSCENIC EU LTD (UK Representative): 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, ENGLAND. Contact: +004407825478124

PROSCENIC TECHNOLOGY GmbH (EU Representative): Laubenhof 23, Essen, Nordrhein-Westfalen, 45326, Deutschland. Contact: +4994175083048. Email: proscenicde@outlook.com

Product Information (Chinese)

Product Name: P11 MOPPING Manual

Design Date: 2023-03-14

Finished Size: 210*140mm

Craft: Matte lamination and gluing for cover and back cover.

Material: 200G coated paper for cover/back cover, 80G book paper for inner pages.

Printing Requirements: 4C double-sided printing.

Version: V1.11

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