Bosch THD20.. Filtrino Hot Water Dispenser

Safety Notes

⚠ Danger of electric shock!

• Connect and operate the appliance only according to the type plate specifications.
• Use only if power cord and appliance show no signs of damage.
• Use indoors at room temperature only and not above 2000 m sea level.
• Use the appliance only in frost-free rooms.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Keep children away from the appliance.
• Children should be supervised to ensure that they do not play with the appliance.
• In the event of malfunction, unplug the appliance immediately.
• Repairs to the appliance, such as replacing a damaged power cord, may only be carried out by Bosch customer service in order to avoid risks.
• Never immerse the appliance or power cord in water.
• Empty water tank daily and fill only with cool, fresh, non-carbonated water. Do not use chemically softened water.

⚠ Risk of scalding

• Keep in mind that with settings between 70°C and ☕ the water will be very hot.
• When drawing water, steam may escape or hot water may splutter from the water outlet.

⚠ Risk of suffocation

• Do not allow children to play with packaging material.

Please read the operating instructions carefully and keep them for future reference. Please pass on these manuals to the new owner if you sell the appliance.

This appliance is designed for domestic use or for use in non-commercial, household-like environments. Household-like environments include staff areas in shops, offices, agricultural and other small businesses or for use by guests at bed-and-breakfast establishments, small hotels and similar residential facilities.

Overview

The Bosch THD20.. Filtrino hot water dispenser features the following components:

1. On/off switch
2. Water outlet
3. Start/stop button
4. Temp. set button
5. Display elements:
   1. Ambient water 🍵
   2. Water at 70°C 🍵
   3. Water at 80°C 🍵
   4. Water at 90°C 🍵
   5. Boiling water ☕
   6. Child lock 🔒
   7. Add water / tank missing 💧
   8. Descale 🔧
   9. Replace filter 💧
6. Removable water tank:
   1. Tank lid
   2. Float
7. Filter cartridge
8. Filter holder
9. Cable storage compartment
10. Height adjustment
11. Cup stand:
    1. Drip tray
    2. Cup shelf

Operating Controls

On/off switch

Use the on/off switch to turn the appliance on or completely off. When switched on, all nine display items light up briefly. The selected temperature (e.g., 🍵) lights up as long as the appliance is switched on.

Note: To save energy, it is recommended to turn the appliance off after each use.

Start/stop button

Press the start/stop button to draw water. To cut off the water supply early, press the button again.

Note: The temperature setting flashes while the machine provides water.

Temp. set button

Press the temp. set button to cycle through and select one of the temperature settings. The selected temperature lights up.

Display Elements

🍵

On this setting, ambient water will be supplied.

70°C, 80°C, 90°C

With these settings, the water will be heated to the selected temperature. Examples: 70°C for white tea, 80°C for green tea, 90°C for instant beverages such as hot chocolate or coffee. Note: The temperatures at the water outlet can vary by approximately ±5%.

☕

At this setting, the water will be boiled. This setting is suitable for black tea or instant soups.

💧 (Filter Replacement)

When this icon lights up, the BRITA MAXTRA filter cartridge should be replaced. You can continue to heat water. For information about replacing the water filter cartridge, see the section titled "BRITA MAXTRA water filter system". After changing the filter, hold down the start/stop button for at least 2 seconds; the icon will cease to light.

💧 (Water Tank)

This icon lights up when the water tank needs to be refilled or is missing. Remove the water tank, fill it with fresh, cold water and return it to its correct position.

🔧

This icon lights up when the appliance needs to be descaled. Always follow the instructions in the "Descale" section when you descale the appliance.

Using the Appliance

General

With this appliance, you can filter water and dispense it at room temperature or heated to specific temperatures.

If you have questions regarding the filter cartridge, contact the BRITA Consumer Service at 0844 742 4800 (toll-free).

Note: The appliance is checked before delivery, which means there may be some isolated drops of water found. These drops of water are harmless; simply remove with a cloth.

Setting up the appliance

Before first use, follow these steps:

1. Remove film.
2. Unroll or push in the right amount of cable from the cable compartment and plug the cable into a power outlet.
3. Remove the water tank and clean it thoroughly under running water.
4. Insert the filter cartridge as described in the "BRITA MAXTRA water filter system" section.
5. Fill the water tank up to the max mark with fresh, cold, non-carbonated drinking water.
6. Replace the water tank and push it firmly downward into place.
7. Set the on/off switch to on. All display items will light up briefly, and then the 90°C icon stays lit.
8. Place a glass or cup holding at least 150 ml on the cup stand under the water outlet.
9. Press the start/stop button to dispense one portion of water to rinse the appliance.

Note: Before using the appliance for the first time or after a long period of non-use, do not drink the first two glasses of water. The machine is now ready to use.

Dispensing water

• Set the cup stand to the appropriate height for the cup or glass.
• Place the cup or glass under the water outlet.
• Press the temp. set button to select the desired temperature.
• Press the start/stop button. The water will dispense from the outlet. The selected temperature flashes while the water is dispensed.

Height adjustment

The adjustable cup stand lets you adjust the distance between your cup or glass and the water outlet. The lowest setting is suitable for taller glasses and cups. For smaller cups or soup cups you can insert the cup stand into one of the upper openings.

Important: Don't use the appliance without the cup stand.

Fill quantity

The appliance ships with a preset fill quantity of 250 ml. You can change this quantity:

1. Hold down the temp. set button for at least 5 seconds.
2. The indicator for the currently set fill quantity flashes.
3. Press the temp. set button to select the desired fill quantity:
   • 🍵 = approx. 120 ml
   • 70°C = approx. 150 ml
   • 80°C = approx. 200 ml
   • 90°C = approx. 250 ml
   • ☕ = approx. 300 ml
4. Press the start/stop button – the setting is now stored.

Important: To keep the dispensed water from overflowing, make sure that you place a sufficiently large glass or cup under the water outlet.

Note: To change this setting at any time, repeat the above procedure.

Child lock

For safety reasons, this appliance is equipped with a child lock. To activate it:

1. Press and hold the temp. set and start/stop buttons simultaneously for at least 5 seconds. The 🍵 and 🔒 icons light up.

Info: When the child lock is activated, only ambient water is available. When you press the temp. set button, the 🍵 flashes; all other settings are blocked.

To deactivate the child lock:

1. Press and hold the temp. set and start/stop buttons simultaneously for at least 5 seconds. The 🔒 icon goes out.

BRITA MAXTRA water filter system

In models equipped with a water filter system, only BRITA MAXTRA water filter cartridges may be used. BRITA MAXTRA cartridges can be purchased from retailers or directly from Bosch Customer Service.

The appliance can be used with or without a filter cartridge. Keep in mind that you will enjoy the benefits of BRITA filtration only if a MAXTRA filter cartridge is installed in the appliance. Tea and coffee also have more aroma when prepared with fresh, BRITA-filtered water.

To use the machine without a filter, simply remove the filter holder and the filter cartridge and adjust the machine settings accordingly.

Important: The Filter Yes/No setting controls the filter replacement indicator.

Changing the filter setting

1. Turn the appliance off with the on/off switch.
2. Press and hold the temp. set button.
3. Turn the appliance back on with the on/off switch – the 💧 icon flashes.
4. Press the start/stop button to select the Filter Yes/No setting:
   • Yes = 💧 lights up
   • No = 💧 does not light up
5. Release the temp. set button – the setting is now stored, and the most recently selected temperature lights up.

Note: To change this setting at any time, repeat the above procedure.

After setting the filter to "yes", the 💧 symbol will light up after a certain time during operation. The BRITA MAXTRA filter cartridge is exhausted and needs to be changed.

Preparing and installing the BRITA MAXTRA filter cartridge

1. Remove the filter cartridge's protective packaging.
2. Immerse the filter cartridge in cold tap water and shake it lightly (for about five seconds) to remove any air bubbles.
3. Take the filter holder out of the water tank and firmly insert the cartridge into the holder until you hear a click.
4. Hold the filter holder under the water tap and fill it with fresh, cold water; let the water run through the BRITA MAXTRA filter cartridge.
5. Repeat this procedure two or three times.
6. Place the filter holder with the filter cartridge back into its position in the empty water tank and fill the tank with cold tap water.
7. Hold down start/stop button for at least 2 seconds to delete 💧.

Note: To replace the cartridge, simply pull on the strap attached to the top of the cartridge. When installing a new cartridge, follow the above steps for preparing and inserting a cartridge.

Used BRITA MAXTRA water filter cartridges can be disposed of with the regular household garbage. For questions, contact BRITA Consumer Service at 0844 742 4800 (toll-free).

Important information

• Always store spare filter cartridges sealed in the original packaging in a cool and dry place.
• BRITA water filters are designed for use only with municipally treated tap water (note: this water is constantly controlled and according to legal regulations safe to drink) or with water from private supplies which has been tested as safe to drink. If an instruction is received from the authorities that mains water must be boiled, the BRITA filtered water must also be boiled. When the instruction to boil water is no longer in force, the appliance and filter funnel must be cleaned and a new cartridge inserted to ensure any residual contaminants are removed.
• Please filter cold tap water only.
• Clean the appliance and filter funnel regularly.
• For certain groups of people (e.g. those with impaired immunity and for babies), it is generally recommended that tap water should be boiled; this also applies to BRITA filtered water.
• For hygiene reasons, the MAXTRA cartridge contents are subject to special treatment with silver. A very small amount of silver may be transferred to the water. This transference would be within the World Health Organisation (WHO) guidelines.
• During the filtering process, there may be a slight increase in potassium content. However, one litre of BRITA filtered water contains less potassium than e.g. an apple. If you have kidney disease and/or follow a potassium restricted diet, Bosch recommends that you consult your doctor before using a BRITA water filter.
• Should your BRITA appliance not be in use for a prolonged period (e.g. holiday), BRITA recommends that you take out the cartridge, discard any water left inside the BRITA water filter and loosely insert the MAXTRA cartridge again. Before using the BRITA water filter again take out the cartridge, clean the appliance and funnel thoroughly and repeat the steps of the instructions for use in chapter: "Preparing and installing the BRITA MAXTRA filter cartridge”.
• BRITA filtered water is dedicated for human consumption. It is a perishable food and as such please consume within 1 to 2 days.

Descaling

Your appliance has an automatic descaling programme. When the 🔧 icon lights up, run the descaling programme as soon as possible. If the descaling programme is not run as instructed, the appliance may be damaged.

Tip: With very hard, calciferous water, please descale the appliance more often than the 🔧 symbol is displayed. Even filtered water contains low amounts of calcium carbonate.

1. Turn the appliance off with the on/off switch.
2. Press and hold the start/stop button.
3. Turn the appliance back on with the on/off switch.
4. Release the start/stop button as soon as the 🔧 symbol lights up.

Now proceed as described under "Running the descaling programme".

Suitable descaling agents are available from Bosch Customer Service (Article No. 310967) or from specialty retailers.

Notes:

• Never interrupt the descaling programme.
• Never drink any of the liquids used in descaling.
• Never use vinegar or vinegar-based products.
• Always remove the filter holder and the filter cartridge before starting the descaling programme.

Running the descaling programme

1. Remove the water tank, pour out any remaining water, and reinsert it.
2. Prepare the descaling solution according to the manufacturer's instructions and pour it into the water tank up to the calc mark. A descaling agent approved especially for this machine is available from Bosch Customer Service (Article No. 310967) or from specialty retailers.
3. Place a container holding at least 500 ml under the water outlet. The container must fit the cup stand exactly and must remain in place. Set the cup stand to the lowest position.
4. Press and hold the start/stop button for at least 10 seconds to start the descaling programme.
5. The descaling programme will now run automatically. The 🔧 icon flashes while the programme is running. (The programme runs for approx. 10 minutes).
6. The descaling solution is pumped through the appliance in multiple phases and then runs into the container until the water tank is almost empty. A small amount of solution is always left in the tank.
7. When the most recently selected temperature icon lights up, the descaling program has finished.
8. Rinse the water tank thoroughly and fill up to the max mark with fresh water.
9. Now select and draw warm water three times to rinse out the appliance. Do not drink this water!

Important: Do not interrupt the descaling process under any circumstances. If the programme is interrupted because of, for example, too little water or a power failure, it must be restarted.

The appliance is now fully operational again, and you can re-insert the filter holder with the BRITA MAXTRA filter cartridge.

Maintenance and daily cleaning

⚠ Risk of electric shock

• Switch off and unplug the appliance before cleaning.
• Never immerse the appliance in water.
• Do not use a steam cleaner.

• Wipe the housing with a damp soft cloth.
• Rinse out the water tank with water only. Do not place it in the dishwasher.
• The lid of the water tank and all parts of the cup shelf can be washed in the dishwasher.
• Clean water tank daily and refill with fresh water.

Disposal

Dispose of packaging in an environmentally-friendly manner. This appliance is labelled in accordance with the European Directive 2002/96/EG relating to waste electrical and electronic equipment – WEEE. The directive provides the framework for the EU-wide take-back and disposal of end-of-life appliances. Please ask your specialist retailer about current disposal facilities.

Guarantee

The guarantee conditions for this appliance are as defined by Bosch's representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.

Right of modification reserved.

Simple troubleshooting

If you are unable to rectify the problem, please contact Customer Service.

Technical data

Customer Service

For service and support, please contact the Bosch Home Appliances representative in your country:

• Germany (Deutschland): BSH Hausgeräte Service GmbH, Trautskirchener Strasse 6 - 8, 90431 Nürnberg. Online status and configurator: www.bosch-home.de. Repair service: Tel.: 01801 33 53 03, mailto:cp-servicecenter@bshg.com. Spare parts: Tel.: 01801 33 53 04, Fax: 01801 33 53 08, mailto:spareparts@bshg.com.
• United Arab Emirates (الإمارات العربية المتحدة): BSH Home Appliances FZE, Round About 13, Plot Nr MO-0532A, Jebel Ali Free Zone - Dubai. Tel.: 04 881 4401, mailto:service-ua@bshg.com, www.bosch-home.com.
• Austria (Österreich): BSH Hausgeräte Gesellschaft mbH, Quellenstrasse 2, 1100 Wien. Tel.: 0810 550 511, Fax: 01 605 75 51 212, mailto:vie-stoerungsannahme@bshg.com. Espresso devices hotline: Tel.: 0810 700 400, www.bosch-home.at.
• Australia: BSH Home Appliances Pty. Ltd., 7-9 Arco Lane, HEATHERTON, Victoria 3202. Tel.: 1300 368 339 (valid only in AUS), mailto:bshau-as@bshg.com, www.bosch-home.com.au.
• Bosnia-Herzegovina (Bosna i Hercegovina): "HIGH" d.o.o., Gradačačka 29b, 71000 Sarajewo. Info-Line: 061 100 905, Fax: 033 213 513, mailto:delicnanda@hotmail.com.
• Belgium (Belgique, België): BSH Home Appliances S.A., Avenue du Laerbeek 74, 1090 Bruxelles - Brussel. Tel.: 070 222 141, Fax: 024 757 291, mailto:bru-repairs@bshg.com, www.bosch-home.be.
• Bulgaria: BSH Domakinski Uredi Bulgaria EOOD, 115K Tsarigradsko Chausse Blvd., European Trade Center Building, 5th floor, 1784 Sofia. Tel.: 02 892 90 47, Fax: 02 878 79 72, mailto:informacia.servis-bg@bshg.com.
• Bahrain (بحرين): Khalaifat Est., P.O.BOX 5111, Manama. Tel.: 1759 2233, mailto:service@khalaifat.com.
• Brazil (Brasil): Mabe Hortolândia Eletrodomésticos Ltda., Rua Barão Geraldo Rezende, 250, 13020-440 Campinas/SP. Tel.: 0800 704 5446, Fax: 0193 737 7769, mailto:bshconsumidor@ATENTO.com.br, www.boscheletrodomesticos.com.br.
• Belarus (Беларусь): ООО "БСХ Бытовая техника", тел.: 495 737 2961, mailto:mok-kdhl@bshg.com.
• Switzerland (Schweiz, Suisse, Svizzera): BSH Hausgeräte AG, Fahrweidstrasse 80, 8954 Geroldswil. mailto:ch-info.hausgeraete@bshg.com. Service Tel.: 0848 840 040, Service Fax: 0848 840 041, mailto:ch-reparatur@bshg.com. Spare parts Tel.: 0848 880 080, Spare parts Fax: 0848 880 081, mailto:ch-ersatzteil@bshg.com, www.bosch-home.com.
• Cyprus (Κύπρος): BSH Ikiakes Syskeves-Service, 39, Arh. Makaariou III Str., 2407 Egomi/Nikosia (Lefkosia). Tel.: 77 77 807, Fax: 022 658 128, mailto:bsh.service.cyprus@cytanet.com.cy.
• Czech Republic (Česká Republika): BSH domácí spotřebiče s.r.o., Firemní servis domácích spotřebičů, Pekařská 10b, 155 00 Praha 5. Tel.: 0251 095 546, Fax: 0251 095 549, www.bosch-home.com.
• Denmark: BSH Hvidevarer A/S, Telegrafvej 4, 2750 Ballerup. Tel.: 44 89 89 85, Fax: 44 89 89 86, mailto:BSH-Service.dk@BSHG.com, www.bosch-home.dk.
• Estonia: SIMSON OÜ, Raua 55, 10152 Tallinn. Tel.: 0627 8730, Fax: 0627 8733, mailto:teenindus@simson.ee.
• Spain (España): BSH Electrodomésticos España S.A., Polígono Malpica, Calle D, Parcela 96 A, 50016 Zaragoza. Tel.: 902 245 255, Fax: 976 578 425, mailto:CAU-Bosch@bshg.com, www.bosch-home.es.
• Finland (Suomi): BSH Kodinkoneet Oy, Itälahdenkatu 18 A, PL 123, 00201 Helsinki. Tel.: 0207 510 700, Fax: 0207 510 780, mailto:Bosch-Service-FI@bshg.com, www.bosch-home.fi.
• France: BSH Electroménager S.A.S., 50 rue Ardoin – BP 47, 93401 SAINT-OUEN Cedex. Service interventions à domicile: 01 40 10 11 00. Service Consommateurs: 0 892 698 010, mailto:soa-bosch-conso@bshg.com. Service Pièces Détachées et Accessoires: 0 892 698 009, www.bosch-home.fr.
• Great Britain: BSH Home Appliances Ltd., Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes MK12 5PT. To arrange an engineer visit, to order spare parts and accessories or for product advice: www.bosch-home.co.uk or call Tel.: 0844 892 8979.
• Greece (Ελλάς): BSH Ikiakes Siskeves A.Β.Ε., Central Branch Services: 17 km E.O. Athinon-Lamias & Potamou 20, 145 64 Kifisia. Greece - Athens: Tel.: 2104 277 701, Fax: 2104 277 669. North-Greece - Thessaloniki: Tel.: 2310 497 200, Fax: 2310 497 220. South-Greece - Heraklion/Kreta: Tel.: 2810 325 403, Fax: 2810 324 585. Central-Greece - Patras: Tel.: 2610 330 478, Fax: 2610 331 832. mailto:cs_gr_helpdesk@bshg.com, www.bosch-home.gr.
• Hong Kong (香港): BSH Home Appliances Limited, Unit 1 & 2, 3rd Floor, North Block, Skyway House, 3 Sham Mong Road, Tai Kok Tsui, Kowloon. Tel.: 2565 6151, Fax: 2565 6252, mailto:bshhkg.service@bshg.com.
• Croatia (Hrvatska): BSH kućni uređaji d.o.o., Kneza Branimira 22, 10000 Zagreb. Tel.: 01 640 36 09, Fax: 01 640 36 03, mailto:informacije.servis-hr@bshg.com.
• Hungary (Magyarország): BSH Háztartási Készülék Kereskedelmi Kft., Háztartási gépek márkaszervize, Királyhágó tér 8-9, 1126 Budapest. Hibabejelentés (Fault reporting): Tel.: 01 489 5461, Fax: 01 201 8786, mailto:hibabejelentes@bsh.hu. Alkatrészrendelés (Spare parts): Tel.: 01 489 5463, Fax: 01 201 8786, mailto:alkatreszrendeles@bsh.hu, www.bosch-home.com.
• Republic of Ireland: BSH Home Appliances Ltd., Unit F4, Ballymount Drive, Ballymount Industrial Estate, Walkinstown, Dublin 12. Service Requests, Spares and Accessories: Tel.: 01450 2655, Fax: 01450 2520, www.bosch-home.cu.uk.
• Israel (ישראל): C/S/B Home Appliance Ltd., Uliel Building, 2, Hamelacha St., Industrial Park North, 71293 Lod. Tel.: 08 9777 222, Fax: 08 9777 245, mailto:csb-serv@zahav.net.il.
• India (भारत): BSH Customer Service Front Office, Shop No.4, Everest Grande, Opp. Shanti Nagar Bus Stop, Mahakali Caves Road, Andheri East, Mumbai 400093.
• Iceland: Smith & Norland hf., Noatuni 4, 105 Reykjavik. Tel.: 0520 3000, Fax: 0520 3011, www.sminor.is.
• Italy: BSH Elettrodomestici S.p.A., Via. M. Nizzoli 1, 20147 Milano (MI). Numero verde 800 829120, mailto:mil-assistenza@bshg.com, www.bosch-home.com.
• Kazakhstan (Қазақстан): IP "Batkayev Ildus A.", B. Momysh-uly Str.7, Chymkent 160018. Tel./Fax: 0252 31 00 06, mailto:evrika_kz@mail.ru.
• Lebanon (لبنان): Teheni, Hana & Co., Boulevard Dora 4043 Beyrouth, P.O. Box 90449, Jdeideh 1202 2040. Tel.: 01 255 211, mailto:Info@Teheni-Hana.com.
• Lithuania (Lietuva): Senuku prekybos centras UAB, Jonavos g. 62, 44192 Kaunas. Tel.: 0372 12146, Fax: 0372 12165, www.senukai.lt.
• Luxembourg: BSH électroménagers S.A., 13-15 ZI Breedeweues, 1259 Senningerberg. Tel.: 26349 300, Fax: 26349 315, mailto:lux-service.electromenager@bshg.com, www.bosch-home.com.
• Latvia (Latvija): General Serviss Limited, Bullu street 70c, 1067 Riga. Tel.: 07 42 41 37, mailto:bt@olimpeks.lv. Elkor Serviss, Brivibas gatve 201, 1039 Riga. Tel.: 067 0705 20; -36, Fax: 067 0705 24, mailto:domoservice@elkor.lv, www.servisacentrs.lv.
• Macedonia (Македонија): GORENEC, Jane Sandanski 69 lok.3, 1000 Skopje. Tel.: 02 2454 600, Mobil: 070 697 463, mailto:gorenec@yahoo.com.
• Malta: Oxford House Ltd., Notabile Road, Mriehel BKR 14. Tel.: 021 442 334, Fax: 021 488 656, www.oxfordhouse.com.mt.
• Maldives (Raajjeyge Jumhooriyyaa): Lintel Investments, Ma. Maadheli, Majeedhee Magu, Malé. Tel.: 0331 0742, mailto:mohamed.zuhuree@lintel.com.mv.
• Netherlands (Nederland): BSH Huishoudapparaten B.V., Taurusavenue 36, 2132 LS Hoofddorp. Storingsmelding (Fault reporting): Tel.: 088 424 4010, Fax: 088 424 4845, mailto:bosch-contactcenter@bshg.com. Onderdelenverkoop (Spare parts sales): Tel.: 088 424 4010, Fax: 088 424 4801, mailto:bosch-onderdelen@bshg.com, www.bosch-home.nl.
• Norway (Norge): BSH Husholdningsapparater A/S, Grensesvingen 9, 0661 Oslo. Tel.: 22 66 06 00, Fax: 22 66 05 50, mailto:Bosch-Service-NO@bshg.com, www.bosch-home.no.
• New Zealand: BSH Home Appliances Ltd., Unit F 2, 4 Orbit Drive, Mairangi BAY, Auckland 0632. Tel.: 09 477 0492, Fax: 09 477 2647, mailto:bshnz-cs@bshg.com, www.bosch-home.co.nz.
• Poland (Polska): BSH Sprzęt Gospodarstwa Domowego sp. z o.o., Al. Jerozolimskie 183, 02-222 Warszawa. Centrala Serwisu (Service Center): Tel.: 0801 191 534, Fax: 022 57 27 709, mailto:Serwis.Fabryczny@bshg.com, www.bosch-home.pl.
• Portugal: BSHP Electrodomésticos Lda., Rua Alto do Montijo, nº 15, 2790-012 Carnaxide. Tel.: 707 500 545, Fax: 21 4250 701, mailto:bosch.electrodomesticos.pt@bshg.com, www.bosch-home.pt.
• Romania (România): BSH Electrocasnice srl., Sos. Bucuresti-Ploiesti, nr. 19-21, sect.1, 13682 Bucuresti. Tel.: 021 203 9748, Fax: 021 203 9733, mailto:service.romania@bshg.com, www.bosch-home.com.
• Russia (Россия): ООО "БСХ Бытовая техника", Сервис от производителя, Малая Калужская 19/1, 119071 Москва. Тел.: 495 737 2961, mailto:mok-kdhl@bshg.com, www.bosch-home.com.
• Saudi Arabia (المملكة العربية السعودية): BSH Home Appliances Saudi Arabia L.L.C., Bin Hamran Commercial Centr. 6th Floor 603B, Jeddah 21481. Tel.: 800 124 1247, mailto:service.ksa@bshg.com, www.bosch-home.com.
• Sweden (Sverige): BSH Hushållsapparater AB, Landsvägen 32, 169 29 Solna. Tel.: 0771 11 22 77, mailto:Bosch-Service-SE@bshg.com, www.bosch-home.se.
• Singapore (新加坡): BSH Home Appliances Pte. Ltd., 37 Jalan Pemimpin, Union Industrial Building, Block A, #01-03, 577177 Singapore. Tel.: 6751 5000, Fax: 6751 5005, mailto:bshsgp.service@bshg.com.
• Slovenia (Slovenija): BSH Hišni aparati d.o.o., Litostrojska 48, 1000 Ljubljana. Tel.: 01 583 08 87, Fax: 01 583 08 89, mailto:informacije.servis@bshg.com, www.bosch-home.com.
• Slovakia (Slovensko): Technoservis Bratislava, Trhová 38, 84108 Bratislava - Doubravka. Tel.: 02 6446 3643, Fax: 02 6446 3643, www.bosch-home.com.
• Turkey (Türkiye): BSH Ev Aletleri Sanayi ve Ticaret A.S., Fatih Sultan Mehmet Mahallesi, Balkan Caddesi No: 51, 34770 Ümraniye, Istanbul. Tel.: 0 216 444 6333, Fax: 0 216 528 9188, mailto:careline.turkey@bshg.com, www.bosch-home.com.
• Taiwan (台湾): Achelis Taiwan Co. Ltd., 4th floor, No. 112 Sec 1, Chung Hsiao E Road, Taipei ROC 100. Tel.: 02 2321 6222, mailto:Bosch@achelis.com.tw.
• Ukraine (Україна): ТОВ "БСХ Побутова Техніка", тел.: 044 4902095, www.bosch-home.com.
• Kosovo: NTP GAMA, Rruga Mag Prishtine-Ferizaj, 70000 Ferizaj. Tel.: 038 502 448, Tel.: 00377 44 172 309, mailto:a_service@gama-electronics.com.
• Serbia (Srbija): BSH Kućni aparati d.o.o., Milutina Milankovića 11ª, 11070 Novi Beograd. Tel.: 011 205 23 97, Fax: 011 205 23 89, mailto:informacije.servis-sr@bshg.com.
• South Africa: BSH Home Appliances (Pty) Ltd., 15th Road Randjespark, Private Bag X36, Randjespark, 1685 Midrand – Johannesburg. Tel.: 086 002 6724, Fax: 086 617 1780, mailto:applianceserviceza@bshg.com, www.bosch-home.com.