GE Profile Opal 2.0 Ultra Ice Maker Owner's Manual

Welcome

Thank you for making GE Appliances a part of your home. We are happy to have you in the family and take pride in the craftsmanship, innovation, and design of our products.

Important Safety Information

General Safety Precautions

• Do not alter or remove the third (ground) prong from the power cord. For personal safety, this product must be properly grounded.
• Do not exceed power outlet ratings. It is recommended that the ice maker is connected to its own circuit. Use only a 115 V, 60 Hz standard electrical supply that is properly grounded in accordance with the National Electric Code and local codes and ordinances.
• Due to potential safety hazards under certain conditions, we strongly advise against the use of an extension cord. However, if you must use an extension cord, it is absolutely necessary that it is a UL-listed, 3-wire ground type appliance extension cord having a grounding type plug and that the electrical rating of the cord be 15 Amperes (minimum) and 120 Volts.
• This product must be properly installed and located in accordance with the installation instructions before it is used. Product is for indoor household use only. Do not use outdoors.
• Do not store or use flammable vapors or liquids near this product.
• Do not allow children to climb, stand, or hang on the ice maker. They could seriously injure themselves.
• Do not use with water that is micro-biologically unsafe or of unknown quality.
• Place power cord in such a way it cannot be pulled on by children or cause a tripping hazard.
• Place power cord in such a way that it is not in contact with hot surfaces.
• Do not operate if any component, including the cord or plug, is damaged.
• Unplug the product before cleaning by hand and when not in use.
• Do not immerse any part of the product in water.
• Do not plug or unplug product with wet hands.
• Do not attempt to disassemble, repair, modify, or replace any part of your product.
• Use this product only for its intended purpose as described in this user manual.
• Do not use any accessories not recommended by the manufacturer.
• When handling, installing, and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
• Servicing shall be performed by factory authorized service personnel and component parts shall be replaced with manufacturer authorized replacement components.

Lifting Hazard

It is recommended that two people move and install the ice maker to prevent injury.

Refrigerant and Foam Disposal

Dispose of appliance in accordance with Federal and Local Regulations. Flammable refrigerant and insulation material used require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your appliance.

Fire or Explosion Hazard (Flammable Refrigerant)

This appliance contains isobutane refrigerant, also known as R600a, a natural gas with high environmental compatibility. However, it is also combustible. Adhere to the warnings below to reduce the risk of injury or property damage:

• When handling, installing, and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
• Service shall only be performed by authorized service personnel. Use only manufacturer-authorized service parts.
• Dispose of refrigerator in accordance with Federal and Local Regulations. The flammable refrigerant and insulation material used in this product require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your refrigerator.
• Keep ventilation openings in the appliance enclosures or in the built-in structure clear of obstruction.
• To remove frost, scrape with a plastic or wood spatula or scraper. Do not use an ice pick or a metal or sharp-edged instrument as it may puncture the freezer liner and then the flammable refrigerant tubing behind it.
• Do not use electrical appliances inside the food storage compartment of the appliance.
• Do not use any electrical device to defrost your appliance.

Parts Included

The following parts are included with your Opal Ice Maker:

• Opal Ice Maker: The main appliance unit, a rectangular device with a front dispenser slot.
• Side Tank: A tall, cylindrical container with a base and cap, used to hold additional water.
• Side Tank Clip: A plastic bracket with slots, used to attach the side tank to the ice maker.
• Ice Scoop Holder: A small holder, likely magnetic, designed to attach to the outside of the unit to hold the ice scoop.
• Ice Scoop: A shovel-shaped utensil for scooping ice.
• Ice Bin: A removable rectangular container where the ice is collected.
• Drip Tray: A shallow tray with raised edges, placed at the front base of the unit to catch drips.
• Water Filter (x4): Cylindrical cartridges for filtering water.
• Quick Start Guide: A booklet providing initial setup instructions.

Getting Started

Installation Requirements

• The product is designed for indoor use only. Do not use your ice maker outdoors.
• The product must be installed upright on a flat, level surface that can support its total weight when full of water.
• Ensure a minimum of three inches (3") clearance around the side and back walls of the ice maker for proper air circulation.
• Install the product in a well-ventilated area with an ambient temperature between 55°F and 90°F (13°C and 32°C).
• Do not place the product near heat sources such as ovens or cooktops.
• Do not place the product in direct sunlight.

Prepare Opal For Use

1. Carefully remove packing material. Do not use sharp tools that can damage the box contents.
2. Ensure all components are present. If any item is missing, please contact 1.866.907.6718.
3. Place the ice maker upright on a flat, level surface and plug it in.
4. Install the drip tray by sliding it under the front edge of Opal. The tray slots should align with the front feet of Opal.
5. Sanitize and rinse the ice maker with clean water for five minutes before first use.

Note: Some types of under-cabinet lamps can be hot enough to cause damage to your Opal top's appearance.

Care and Cleaning

To keep nugget ice tasting fresh and the ice maker performing properly, descaling and sanitizing are highly recommended.

• Descaling: Recommended for removing hard mineral deposits and should be performed every 2-3 weeks depending on water hardness.
• Sanitizing: Recommended one per week. If using tap water, the cleaning schedule may need to be adjusted based on water hardness.

Harder water may require more frequent descaling or switching to distilled water is suggested.

To clean the exterior of the ice maker, unplug the product, then use a soft cloth dampened with soapy water to gently clean the exterior surfaces. Dry with a soft cloth. Do not use soap to clean the reservoir. Use a soft cloth moistened with water.

System Descaling / Sanitizing Procedure

To clean Opal's internal components, complete the following steps:

1. Unplug Opal.
2. Remove water filter (if present), and replace with the reservoir's screened intake cap. (See Figure 1: Water Reservoir Fill Line).
3. Drain Opal (see page 8 for detailed instructions).
4. Descaling: Fill reservoir with white vinegar up to the Max Fill Line or use the Opal Cleaning Kit and follow instructions provided.
5. Sanitizing: Create a solution by filling the water to the Max Fill Line and then adding one teaspoon of bleach.
6. Pour solution into water reservoir, up to the fill line shown. (See Figure 2).
7. Plug in Opal and hold the 'Clean' button for 3 seconds to initiate the cleaning process. (See Figure 3: Control Panel with Clean button).
8. Water will begin circulating and the 'Cleaning' indicator will light up on the left-hand side of the unit to confirm the unit is now in cleaning process. (See Figure 4: Indicator Lights). After approximately three minutes, the water will stop and the 'Cleaning' indicator light will turn off.
9. Note: Do not use soap to clean the water reservoir.
10. Descaling: Run the clean cycle up to 3 times, then let the unit sit for 18 hours and soak. While the unit is soaking, dip a cloth in the solution and wipe the inner walls. Use a cotton swab to clean any cracks. When you are done, rinse the cloth with clean water and wipe Opal again to remove any cleaning solution. Repeat process for very heavy scale deposits.
11. Sanitizing: Once the Cleaning indicator turns off, promptly drain the Opal.
12. Set a vinegar-soaked towel on the ice chute overnight to further dissolve any mineral buildup.
13. Clean the sensors with vinegar and wipe clean with water. (See figures 5, 6, and 7 for sensor locations).
14. When the 'Cleaning' indicator light turns off, drain the Opal.
15. Unhook the top of the drain hoses at the back of the unit. (See Figure 8: Unhooking drain hoses).
16. Then lay them down to drain into a sink or bucket that is below the level of the ice maker. (See Figure 9: Draining into sink, and Figure 10: Removing drain plugs).
17. Remove the plugs and allow the water to completely drain.
18. Re-insert the drain plugs once water stops flowing.
19. To rinse: add five cups of fresh water to the water reservoir, and press the 'Clean' button to initiate a second cleaning cycle. To exit the cleaning cycle at any time, press and hold the 'Clean' button for 3 seconds.
20. Repeat step 14 two more times, adding fresh water to the reservoir each time (you may continue to repeat the rinse cycle, for as many times as you like).
21. Replace drain tubes on back. (See Figure 11: Replacing drain tubes).
22. When complete, fill unit with fresh water and press the 'Power' button to start making ice. (See Figure 12: Control Panel).

Understanding the Display

Cleaning the Bin and Tray: To clean the ice bin, remove it from the ice maker and clean with a soft cloth dampened with soapy water. Rinse thoroughly. Dry with a soft cloth. Do not use solvents or chemicals. The drip tray should be wiped dry. Water left in this area may leave deposits. To clean the drip tray, remove the tray from Opal and use a soft cloth dampened with mild soapy water to gently clean the surface. Dry with a soft cloth. Do not use solvents or chemicals.

Display Indicators: (See diagram of display panel)

• Power: The Power button, when pressed, will begin the ice making process. When pressed, while ON, will turn the ice maker off.
• Light: The light feature has three different modes: ON/DIM/OFF. Toggle between the three modes by pressing the light button until you reach your desired lighting mode.
• Clean: The cleaning cycle is initiated by pressing and holding the 'Clean' button for three seconds.
• Sanitize: The Sanitize light turns ON after 25 hours of ice making. (See page 7 for Sanitizing instructions).
• Descale: The Descale light turns ON after 100 hours of ice making. (See page 7 for Descaling instructions).
• Defrosting: If the ice maker has detected a frozen auger and low ice production, then the Defrosting indicator will light up. The unit will run a rinse cycle to defrost the ice maker and then start making ice again.
• Indicator Lights: The six indicator lights on the left-hand side of the unit display the current status of the Opal. If 'Add Water' is highlighted, your unit needs more water before it can cycle to make ice or clean.
• WiFi: Using the complimentary SmartHQ mobile app, customers can connect to their Opal and control it from their Android or iPhone. The indicator light on the left-hand side will confirm a successful connection. See page 14 for how to connect Opal 2.0 Ice Maker to WiFi Application.

Making Ice with Opal

Once Opal has been cleaned/sanitized, move the ice maker to its desired location and complete the following steps.

1. Remove ice bin.
2. Fill reservoir with potable (safe to drink) water up to the "Max Fill" line. Water hardness must be less than 12 grains per gallon. Do not fill reservoir with any liquid except water. Using any liquid except potable water is misuse and will void your warranty.
3. Plug the ice maker into a grounded outlet.
4. Touch the Power button to start the ice maker. The indicator on the left-hand side will light up 'Making Ice' to confirm that unit has begun to make ice.
5. Opal will begin to produce ice in 10 minutes or less. It will continue to make ice until the bin is full, or it runs out of water. To continue making ice, just add more water.

Water Filter

Your Opal is only compatible with Opal brand filters available at geappliances.com. Please follow the installation instructions included with your filter.

Note: Remove your water filter (if installed) and reinstall the screened intake cap prior to cleaning your Opal.

Diagrams show the water filter snapping into place in the side view of the ice maker.

Side Tank Accessory

Safety Precautions

• Unplug the product before cleaning by hand and when not in use.
• Do not use with water that is microbiologically unsafe or of unknown quality.
• Use caution when filling and installing Opal Side Tank, as filled unit may be heavy.
• Do not use this side tank for any liquid other than water.
• Children should not fill or install Opal Side Tank, as filled unit may be heavy.
• Side tank should be assembled to ice maker per installation instructions. Installing side tank in a different manner may result in overturning risk.
• Make sure that Opal Nugget Ice Maker is unplugged when draining reservoir and installing Opal Side Tank.

Installation

Note: There are two drain tubes located on the back of your Opal Nugget Ice Maker indicated as drain tube A and B in the illustration.

1. Hand Wash Only: Rinse and hand wash Opal Side Tank with warm water and a mild dish soap. Rinse the cap, rubber valve, tank and the base well to remove any residual soap. DO NOT WASH THE SIDE TANK IN THE DISHWASHER.
2. Unplug Opal Nugget Ice Maker. Unhook Opal's drain tubes and drain the water from the reservoir.
3. Connect drain tube, labeled B, to the back of Opal Side Tank's base.
4. Make sure drain tube (A) is connected to the black hanger and installed on the back of Opal.
5. Make sure drain tube (B) connecting to the Side Tank is resting flat on the countertop.
6. Place Opal Side Tank base on the right or left-hand side of the Opal Nugget Ice Maker. Using the side tank attachment, slide the shorter side of the attachment under the unit, near the front of the unit. The attachment will slide into a slot on the bottom of the unit. Once this is placed, the side tank can slide onto the opposite attachment. Do not elevate the side tank or your ice maker reservoir may overflow.
7. Lift the side tank reservoir from the base, unscrew the cap and fill side tank with water. Replace cap after side tank reservoir is full.
8. Carefully flip over Opal Side Tank's reservoir and place in the base. Water should start flowing into the Opal Nugget Ice Maker and bubbles in the Opal Side Tank will appear periodically during the time water is flowing to the ice maker.
9. Fill Opal Nugget Ice Maker's reservoir (if desired).
10. Plug in Opal Nugget Ice Maker, and begin making ice.

Use and Care

• Remove and drain the Side Tank. If there is residual water in Opal Side Tank base unit, flip Opal Side Tank's base to drain.
• Remove and wash Opal Side Tank's cap and valve with dish soap and warm water as needed. Ensure the cap is clean after removing and re-installing by hand.
• Only remove drain tubes while near a sink or bucket, as removing drain tubes from Opal or Opal Side Tank will drain any water in either unit.

Proper Installation and Location

The side tank should be installed flush to the front of the Opal Nugget Ice maker. Opal Side Tank needs to sit on the same level surface as your Opal Nugget Ice Maker. Do not elevate Opal Side Tank, or your Opal may overflow.

Side Tank Troubleshooting

If water does not flow from the Side Tank to the Opal Ice Maker:

There may be bubbles in the tube connecting the side tank to the Opal if the tube is not lying flat. Try adjusting the tube to allow the water to flow. Once water starts flowing it typically will not need further adjusting.

Troubleshooting

Normal Operating Sounds

Your new ice maker may make sounds that are not familiar. Most of these sounds are normal. Hard surfaces like the floor, walls, and countertops can amplify these sounds. The following describes the sounds that may be new to you and what may be creating them:

• WHIR: When Opal is first turned on, you may notice the condenser fan spinning.
• BUZZ: When the water pump first turns on, it may be dry and slightly noisy. Once it is filled with water, the noise reduces significantly.
• RATTLE: Rattling noises may be produced from the flow of the refrigerant. These noises should reduce significantly once the refrigerant system has stabilized.
• GURGLE: When the refrigerant system shuts off, there may be a brief gurgle as the refrigerant stops flowing.
• HUM: The compressor is a motor. It produces a low toned humming sound while it is running.
• CLICK: As nugget ice is produced, it drops into the ice drawer. The first nuggets produced are the loudest, as they impact the bottom of the ice bin. As the bin fills, this noise reduces significantly.
• SQUEAK: When Opal is in need of defrosting, it may start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic, and may take 30-45 minutes. During this time, the front button won't respond. More frequent squeaking usually requires white vinegar cleaning to remove internal mineral scale buildup.

WiFi Connect – SmartHQ

Your OPAL 2.0 ice maker is WiFi Connect Enabled. A WiFi communication card is built into the product allowing it to communicate with your Smart Phone for remote monitoring, control, and notifications.

Please visit geappliances.com/ge/connected-appliances/ to learn more about connected appliance features and to learn what connected appliance App's will work with your Smart Phone.

Regulatory Information

This Wi-Fi/Bluetooth module installed in this product has been granted modular approval for mobile applications. The module has been certified by FCC/IC/Bluetooth SIG, and complies with FCC/IC regulations. The product description is as follows:

• Product Name: Opal 2.0 Ice Maker
• Contains FCC ID: ZKJ-WCATA008
• Contains IC: 10229A-WCATA008

RF Exposure Information

This device complies with 47 CFR § 2.1091 and 2.1093. These sections cover radiofrequency radiation exposure evaluation for mobile and portable devices, respectively. The device meets RF exposure guidelines.

FCC Part 15 Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment complies with Industry Canada's license-exempt RSSs under similar conditions.

The equipment complies with radiation exposure limits set forth for an uncontrolled environment and meets FCC Radio Frequency (RF) exposure guidelines and RSS-102 Radio Frequency (RF) Exposure Compliance of Radiocommunication Apparatus (All Frequency Bands). This equipment radiates very low RF energy which is deemed to comply without specific absorption rate (SAR) evaluation.

Ice Maker Product Specifications

Note: Technical data and performance information provided for reference only. Specifications are subject to change. Check the rating label on your ice maker for the most accurate information. *The actual quantity of ice produced will vary with environmental conditions.

Limited Warranty

Warranty Period: One Year from the date of original purchase.

GE Appliances Covers: If the ice machine fails due to a defect in materials or workmanship, during the limited one-year warranty, GE Appliances will either replace your product with a new or remanufactured product, or refund the purchase price of the product at GE Appliances sole discretion.

What GE Appliances Will Not Cover:

• Service trips to your home.
• Improper installation, delivery or maintenance.
• Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
• Replacement of house fuses or resetting of circuit breakers.
• Damage caused after delivery.
• Replacement of the light bulbs, if included.
• Damage to the product caused by accident, fire, floods or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
• Software bugs that can be corrected with an update via the SmartHQ App.
• Labor and other charges to install and/or remove the product.

Exclusion of Implied Warranties: Your sole and exclusive remedies are product exchange or refund as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

For US Customers: This limited warranty is extended to the original purchaser for products purchased for home use within the USA. In Alaska and Hawaii, the limited warranty does not include the costs of shipping units. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.

Warrantor: GE Appliances, a Haier company, Louisville, KY 40225

For Customers in Canada: This limited warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. In-home warrant service will be provided in areas where it is available and deemed reasonable by Mabe to provide. For extended warranty information, visit geappliances.ca/purchase-extended-warranty

Warrantor Canada: MC Commercial, Burlington, Ontario, L7R 5B6

Proof of the original purchase (receipt) is required to obtain service under the warranty.

Consumer Support

Service and Registration

Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise.

Register your appliance at GEAppliances.com/register or visit myopalservice.com to submit a service request.

Contact Us

If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to:

• In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 (GEAppliances.com/contact)
• In Canada: Director, Consumer Relations, MC Commercial Inc. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3 (GEAppliances.ca/en/contact-us)