Hisense Dishwasher H2BU642DW
Life reimagined
User Manual
Before using the appliance, read this user manual carefully and save it for future reference.
Contents
- Your Dishwasher
- Safety Instructions
- Installation
- Before Washing for the First Time
- Washing More Environmentally Friendly
- Loading the Dishwasher
- Using the Dishwasher
- Program Table
- Settings
- Care and Cleaning
- Troubleshooting
Your Dishwasher
Install the dishwasher, see chapter Installation. Press the power button.
When the dishwasher is switched on for the first time, it is important to select the correct settings to achieve a good washing result. See chapter Before Washing for the First Time.
Power/On-Off: Press to turn on/off.
Program Selection: Press to select a program.
Start/Pause/Stop: Press to start, pause, or stop the program.
Display: Shows program time and status.
Programs:
- Eco 55°: Suitable for normally soiled dishes, energy and water efficient.
- Auto 45-65°: Adjusts water and temperature based on soil level.
- 1h 65°: Quick program for lightly dried-on food residues.
- Intensive 70°: For heavily soiled dishes like pots and pans.
- Glass 40°: Gentle program for delicate items like crystal and glass.
- Hygiene 70°: High temperature for increased hygiene, e.g., for baby bottles.
Special Programs:
- Self Clean: Self-cleaning program for the interior of the dishwasher.
Information in the display:
- Rinse Aid: Refill rinse aid.
- Salt: Refill salt.
- CLn: Run the Self-Cleaning program.
OBS! The control panel only responds when the door is closed.
Safety Instructions
- Read and save the user manual!
- Standard place settings: 14
- Do not use the dishwasher for anything other than its intended purpose.
- Do not overload the dishwasher door or baskets.
- Do not leave the door open, as it can be a tripping hazard. Push in the baskets to prevent the dishwasher from tipping over.
- Use only dishwasher detergent!
- Children aged 8 and above, and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, may only use the dishwasher under supervision or if they have received instruction for safe use and understand the risks of incorrect use. Children must not play with the dishwasher. Children must not clean or perform service on the dishwasher without supervision.
- If the power cable is damaged, it must be replaced by the manufacturer, its service workshop, or a similarly qualified person to avoid danger.
- Use the dishwasher only in household-like environments for washing household dishes. All other uses are prohibited.
- Never place dishes with solvent residues in the dishwasher due to the risk of explosion. Dishes containing ash, wax, and grease should also not be washed in the dishwasher.
- Children must be supervised. Do not let children use or play with the dishwasher. Be especially careful when the door is open. There may be detergent residues left! After refilling detergent, always start the dishwasher immediately.
- WARNING! Knives and other sharp-pointed utensils must be loaded in the basket with the point facing downwards or placed horizontally.
- WARNING! Beware of children – dishwasher detergent is corrosive!
Installation
Refer to the Installation chapter.
Overflow Protection
The overflow protection starts pumping and shuts off the water intake if the water level in the dishwasher rises above normal. If the protection is triggered, F54 (Water Overflow) will be displayed. Turn off the water tap and contact the nearest service center. (To avoid water leakage outside the dishwasher, do not pull the plug from the wall socket before the water tap on the supply line is turned off!)
Winter Storage/Transport
Store the dishwasher frost-free and avoid long transports in severe cold. Transport the dishwasher upright or lying on its back.
Before transporting a used dishwasher or for long-term storage, the water must be drained.
Packaging
The packaging protects the product during transport. The packaging material is recyclable. Sort the packaging to contribute to reduced raw material consumption and less waste. Your retailer can take back the packaging for recycling or inform you about the nearest recycling station. The packaging consists of:
- Corrugated cardboard made from up to 100% recycled material.
- Expanded polystyrene (EPS) without chlorine and fluorine additives.
- Untreated wood battens.
- Polyethylene (PE) protective film.
Disposal
The dishwasher is manufactured and marked for recycling. When the dishwasher has reached the end of its service life and is to be scrapped, it must be rendered unusable immediately. Pull out the plug and cut the cord as short as possible.
Contact your municipality for information on where and how your dishwasher should be recycled correctly.
Before Washing for the First Time
Water Hardness
To achieve a good washing result, the dishwasher needs soft water (water with low lime content). Hard water causes white deposits on dishes and in the dishwasher.
Checking Water Hardness
Water hardness is indicated in German degrees of hardness (°dH), French degrees of hardness (°fH), English degrees of hardness (°eH), or millimoles per liter (mmol/L).
Incoming water with a hardness degree above 2.8°dH (5°fH / 3.5°eH / 0.5 mmol/L) must be softened. This is done automatically by the built-in water softener. For the water softener to function optimally, the setting must be adapted to the incoming water's hardness degree. After setting the water softener, dose detergent and rinse aid as if you have soft water.
Contact your local waterworks to find out the hardness of your water.
Note your water hardness:
°dH | °fH | °eH | mmol/L | Recommended setting |
---|---|---|---|---|
0-2.8 | 0-5 | 0-3.5 | 0.0-0.5 | 00 |
2.9-5.6 | 6-10 | 3.6-7.0 | 0.6-1.0 | 01 |
5.7-11.2 | 11-20 | 7.1-14.0 | 1.1-2.0 | 02 |
11.3-16.8 | 21-30 | 14.1-21.0 | 2.1-3.0 | 03 |
16.9-22.4 | 31-40 | 21.1-28.0 | 3.1-4.0 | 04 |
22.5-28.0 | 41-50 | 28.1-35.0 | 4.1-5.0 | 05 |
28.1-36.4 | 51-65 | 35.1-45.5 | 5.1-6.5 | 06 |
36.4+ | 65+ | 45.5+ | 6.5+ | 07 |
If the water hardness exceeds 36.4°dH (65°fH / 45.5°eH / 6.5 mmol/L), it is recommended to connect an external water softener.
Increased Consumption During Regeneration
The dishwasher's built-in water softener regenerates regularly to maintain its function. During regeneration, the wash cycle is extended, and energy and water consumption increase. How often the dishwasher's water softener regenerates depends on the selected setting. Example: If the Eco 55° program is run with the standard water hardness setting (04), the water softener will regenerate regularly, increasing energy consumption by 0.025 kWh and water consumption by 2.5 liters, while extending the program time by 1 minute. The setting is made during the main wash of the program.
WARNING! Hard water causes white deposits on dishes and in the dishwasher. It is therefore important to select the correct water softener setting! See Water Hardness in the Settings chapter.
Never run the dishwasher with an empty salt container if the incoming water has a hardness degree above 2.8°dH (5°fH / 3.5°eH / 0.5 mmol/L).
Initial Settings
When the dishwasher is first switched on, it is important to select the correct settings for optimal washing results. See chapter Settings.
Set:
- Rinse Aid
- Water Hardness
- TAB
Filling Rinse Aid
Drying is faster and the result is better when using rinse aid. You also get a finer wash result with clear and spot-free dishes.
Fill the rinse aid container if you have selected Rinse Aid 01 – 05.
1. Open the rinse aid compartment lid.
2. Carefully fill the rinse aid compartment up to the MAX mark.
3. Wipe away any excess rinse aid around the compartment.
4. Close the lid properly.
It may take a little while for the symbol to go out after refilling.
Filling Salt
Fill the salt container if you have selected Water Hardness 01 - 07.
1. Unscrew the salt container lid counterclockwise.
2. Insert the funnel, supplied with the dishwasher, into the filling hole of the container. Add approx. 1 L of water the first time.
3. Fill with salt until the container is full (max 750 grams). Use special salt for dishwashers.
4. Wipe away excess salt so that the lid can be screwed on properly.
WARNING! To avoid rust stains, start a wash cycle immediately after refilling salt.
Never pour dishwasher detergent into the salt container. This will destroy the water softener!
Washing More Environmentally Friendly
Save Energy and Water
Washing dishes in a dishwasher generally uses less energy and water than hand washing.
- Do not rinse under running water: Do not rinse dishes under running water, as this leads to increased energy and water consumption. Simply scrape off larger food residues before loading the dishwasher.
- Choose an environmentally adapted detergent: Read the environmental declarations on the packaging!
- Overdosing: Overdosing detergent, rinse aid, and salt can impair washing results and also place an extra burden on the environment.
- Wash with a full load: Save energy and water by waiting until the dishwasher is fully loaded (see number of standard place settings). Use the 1h 65° program with the Quick Wash option to rinse dishes if you have odor problems.
- Wash at a lower temperature: If the dishes are only lightly soiled, you can choose a program with a lower temperature.
- Select Program – Eco 55°: This program is suitable for washing normally soiled dishes and is the most efficient program in terms of combined energy and water consumption. This program is used to assess compliance with EU ecodesign legislation. The program is designed to wash effectively with as low energy and water consumption as possible. The program washes at a low temperature for a long time.
- Activate Setting – Auto Dry: You will get a shorter wash cycle and better drying results if you activate the Auto Dry setting, which automatically opens the dishwasher door. Wait until the dishwasher indicates that the program is finished and the dishes have cooled down before unloading the dishwasher. (If the dishwasher is built-in, the surrounding cabinetry must withstand any condensation from the dishwasher).
- Connect to cold water: Connect the dishwasher to cold water if the property is heated by oil, electricity, or gas.
- Connect to hot water: Connect the dishwasher to hot water (max 60 °C) if the property is heated by an energy-efficient water heater such as district heating, solar cells, or geothermal heat. By choosing a hot water connection, the dishwasher's electricity consumption is reduced.
OBS! Do not exceed the permitted temperature of the incoming water. Some materials in certain household items cannot withstand high heat. See Delicate Crockery in the Loading the Dishwasher chapter.
Loading the Dishwasher
Delicate Crockery
Some household items are not suitable for machine washing. This can be due to several reasons. Some materials cannot withstand high temperatures, while others can be damaged by dishwasher detergent.
Be careful with, for example, handmade items, delicate decorations, crystal/glass, silver, copper, pewter, aluminum, wood, and plastic. Look for the "Dishwasher Safe" marking.
Loading Affects Results
Be careful how you load the dishes to achieve the best washing and drying results with the lowest possible energy and water consumption. Give your dishwasher the best conditions to reach and wash all surfaces and to dry the dishes properly.
- Turn all dirty surfaces inwards and downwards!
- Dishes should not lie on top of or against each other.
- Tilt items with indentations, such as cups, so that the rinse water can run off. This is also important for plastic items.
- Ensure that small items do not fall through the basket; place them in the cutlery basket.
OBS! Check that the spray arms can rotate freely.
Dishwasher Baskets
The dishwasher is equipped with an upper basket and a lower basket with a cutlery basket. The appearance of the baskets may vary depending on the dishwasher model.
Upper Basket
Place glasses, cups, bowls, saucers, and plates in the upper basket. Turn all dirty surfaces inwards and downwards! Wine glasses should be placed on the wine glass shelf, and knives should be placed in the knife rack on the right.
Raising and Lowering the Upper Basket
1. Pull out the upper basket.
2. Grip the sides of the upper basket with both hands and lift it up.
3. When the upper basket is in the upper position and is lifted up, it lowers to the lower position. Note that both sides of the basket must always be at the same height.
Lower Basket
Place plates, saucers, serving dishes, pots, and cutlery (in the cutlery basket) in the lower basket.
Adjustable Plate Supports
The adjustable plate supports can be folded down to allow better placement of pots and bowls.
Cutlery Basket
Place cutlery with the handles facing downwards, except for sharp knives, and spread them out as much as possible. Ensure that spoons do not lie on top of each other.
The cutlery basket is placed in the lower basket.
The lid of the cutlery basket can be removed.
The cutlery basket is flexible and can be divided into two parts that can be hung on the side of the lower basket.
Using the Dishwasher
Dosing Detergent
Follow the dosing instructions on the detergent packaging. The dishwasher is equipped with a water softener, so dose as if you have soft water.
Overdosing detergent can impair washing results and also places an extra burden on the environment.
Detergent Compartment
The detergent compartment must be dry when dosing detergent.
For powder or liquid dishwasher detergent, dose a smaller amount in the pre-wash compartment.
Slide to open.
Slide the lid up and press to close.
OBS! Only use dishwasher detergent! Hand dish soap must not be used, as the foam formation hinders the dishwasher's operation.
Combination Detergents
There are many types of combination detergents on the market. Read the instructions for these products carefully.
Activate the TAB setting and deactivate the Rinse Aid setting when using combination detergents that contain rinse aid.
Dishwasher tablets are not recommended for short programs (under 75 minutes). Use powder or liquid dishwasher detergent instead.
OBS! For optimal washing and drying results, use regular dishwasher detergent along with separate dosing of rinse aid and salt.
Contact the detergent manufacturer if you have questions about detergent.
On/Off
Close the door properly, otherwise the dishwasher will not start. Press the power button. Also turn on the water tap if it is turned off.
When the program is not running, press the power button to turn off the dishwasher immediately. If the program is running, press and hold for five seconds to turn off the dishwasher. Alternatively, you can press and hold the pause button for three seconds to pause the dishwasher and then press the power button to turn it off.
Child Lock
To prevent children from interrupting a running wash cycle, you can activate the child lock function. After starting a program, press and hold for three seconds. CL (Child Lock) will be displayed when you press the control panel. (To unlock, press and hold for three seconds). You can also activate the automatic child lock setting to prevent children from starting the dishwasher. See the Settings chapter.
Select Program
Select the program based on the type of dishes and how dirty they are. Eco 55° is the default.
Press P once or several times until the desired program is activated, indicated by a light.
- Eco 55°: This program is suitable for washing normally soiled dishes and is the most efficient program in terms of combined energy and water consumption. This program is used to assess compliance with EU ecodesign legislation. Read about how to wash more environmentally friendly in the chapter Washing More Environmentally Friendly. For heavily soiled dishes with a lot of grease, use a program with a higher temperature.
- Auto 45-65°: The dishwasher can measure how dirty the dishes are and adjust water consumption and temperature accordingly. After initial installation, the program needs to be run five times before it is fully adapted and can provide the best results.
- 1h 65°: A quick program for lightly dried-on food residues. (The program is not intended for baked-on food, such as casserole dishes.) The Auto Dry (automatic drying) option is important for ensuring the best drying results.
- Intensive 70°: A program with a high temperature that dissolves grease on heavily soiled dishes such as pots, pans, and casserole dishes. If the dishwasher is not filled with such dishes, you can also fill it with plates and other dishes.
- Glass 40°: A gentle wash program with a low temperature for washing delicate items in crystal/glass. Be sparing with the detergent dosage and place the items so that they do not collide during washing. See also Delicate Crockery in the Loading the Dishwasher chapter. Porcelain that has just been used without dried-on food residues can also be washed with this program.
- Hygiene 70°: This program is ideal when extra high hygiene requirements are needed, for example, for baby bottles and cutting boards. The temperature is high during both the main wash and the final rinse.
Self Cleaning
Self-cleaning program for hygienic cleaning of the dishwasher's interior, spray arms, and spray pipes.
The program should be run (without dishes in the machine) with regular dishwasher detergent or citric acid. There are also cleaning agents adapted for dishwashers on the market. For cleaning lime deposits, see Interior in the Care and Cleaning chapter.
At regular intervals, the dishwasher will indicate that Self-Cleaning needs to be run.
Press and hold the Self Clean button until CLn is displayed to select the program.
Select Options
Press the options buttons (,) to activate them. (Which options you can select vary between programs.)
- Delay Start: If you select Delay Start, the dishwasher will start 1-24 hours after you have pressed the start button and closed the door. 1. Press the start button once to activate Delay Start. Press multiple times or hold to set the desired number of hours. The display will show the Delay Start time. 2. Press the start button. The timer counts down, and the dishwasher starts after the selected delay. To cancel the Delay Start option, press and hold the power button for five seconds. Not available for: Self Cleaning.
- Quick Wash: This option reduces the program time but consumes more energy and water. Press the button to activate the option. The program time will be updated in the display. Not available for: Auto 45-65°, Glass 40°, Hygiene 70°, Self Cleaning.
- Start/Pause/Stop: Press the button. The display will start counting down.
Stopping or Changing a Program
Press and hold for three seconds to pause the program. If you want to cancel or change the program after starting the dishwasher, press and hold for another five seconds.
Open the door and refill detergent if the detergent compartment lid has been opened. Close the door. Then select a new program and press the start button.
Remaining Time
After selecting the program and options, the total program time will be displayed.
Adding More Dishes
Press and hold for three seconds to pause the program. Open the door. Load the dishes and close the door. Press the start button.
Power Failure
If the dishwasher turns off due to a power failure while a wash cycle is running, the program will continue when the dishwasher receives power again. If the power goes out during drying, the program will be interrupted.
Checking Wash Time
When the dishwasher is on, press and hold the button, and the display will show how many times the dishwasher has washed. Release the button to finish.
After Program Completion
When the program is finished, "End" will be displayed. The dishwasher will turn off after an audible signal. The dishwasher turns off automatically after the program is completed. Turn off the water tap after each use.
Best Drying Results
- Load the dishwasher fully.
- Tilt items with indentations, such as cups, so that the rinse water can run off. This is also important for plastic items.
- Fill with rinse aid or increase the rinse aid dosage setting.
- Activate the Auto Dry (automatic drying) setting. See the Settings chapter.
- Let the dishes cool down before removing them.
Unloading the Dishwasher
Warm dishes are extra delicate. Let the dishes cool down in the dishwasher before removing them.
Unload the lower basket first to prevent any water from the upper basket from dripping onto the dishes in the lower basket.
Program Table
Program | Detergent (g) | Option | Number of pre-wash | Number of main wash | Number of rinses | Final rinse | Wash time (approx. h:min) | Consumption values 1) Energy (approx. kWh) | Water consumption (liters) |
---|---|---|---|---|---|---|---|---|---|
Eco 55° 2) | 22 | Auto Dry | 1-2 | 2 | 2-3 | 49 °C | 3:40 | 0.83 | 9.7 |
Auto 45-65° | 25 | Auto Dry | 1-2 | 45-65 °C | 2-3 | 60 °C | 2:10-3:10 | 0.9-1.4 | 12.0-19.0 |
1h 65° | 25 | Auto Dry | 2 | 65 °C | 3 | 65 °C | 1:00 | 1.1 | 13.0 |
Intensive 70° | 25 | 2 | 70 °C | 2 | 70 °C | 2:50 | 1.6 | 15.5 | |
Glass 40° | 20 | 2 | 40 °C | 2 | 50 °C | 1:40 | 0.7 | 10.0 | |
Hygiene 70° | 25 | 70 °C | 2 | 70 °C | 1:05 | 1.3 | 9.5 |
1) Consumption values vary depending on incoming water temperature, room temperature, load size, selected options, etc. Values for the Eco 55° program are exact; others are indicative.
2) This program is suitable for washing normally soiled dishes and is the most efficient program in terms of combined energy and water consumption. This program is used to assess compliance with EU ecodesign legislation.
Settings
Opening the dishwasher settings menu:
1. Press the power button.
2. To open the dishwasher's settings menu, press and hold P and until SEt is displayed.
3. Press the program selection button to scroll through the settings menu.
4. Press P to go through the options.
5. Confirm the selected setting by pressing the power button.
6. To exit the menu, scroll through it or press the power button.
Setting
Option
Description
1. Automatic Child Lock
00 (Off)
01 (On)
You can activate the automatic child lock to prevent children from starting the dishwasher. After starting a program, press and hold for three seconds to temporarily deactivate or activate the automatic child lock.
2. Sound
00-03
A beep confirms when a control panel button is pressed. A sound signal indicates when a wash cycle is finished. Error messages are always indicated by a loud sound signal.
3. Rinse Aid
00-05
Setting for rinse aid dosage. The rinse aid dosage can be set from 00 (Off) to 05 (High dosage). Increase rinse aid dosage: • If dishes have water spots. Decrease rinse aid dosage: • If dishes have a white/bluish sticky film. • If dishes have streaks. • If there is foam formation. If you have very soft water, you can dilute the rinse aid with half water. Factory default: 03
4. Water Hardness
00-07
Setting of the water softener. Select the setting based on the incoming water's hardness degree. It is important that the setting is correct! See Water Hardness in the chapter Before Washing for the First Time. For incoming water with a hardness degree below 2.8°dH (5°fH / 3.5°eH / 0.5 mmol/L), select 00. The water softener is deactivated and no salt needs to be refilled. Factory default: 04
5. TAB
00 (Off)
01 (On)
Activate the setting when using combination detergents that contain rinse aid. The setting reduces the rinse aid dosage and affects how often the dishwasher's built-in water softener regenerates. Factory default: 00
6. Auto Dry
00 (Off)
01 (On)
The dishwasher door opens automatically, which shortens the program time and improves drying results. Wait until the dishwasher indicates that the program is finished and the dishes have cooled down before unloading the dishwasher. (If the dishwasher is built-in, the surrounding cabinetry must be resistant to any condensation from the dishwasher). Not available for: Hygiene 70°, Self Cleaning, Intensive 70°, Glass 40°
F-- Read out fault
Any error messages. When contacting service, you may be asked to provide the last saved error messages.
rSt Restore factory default
Restores all settings to factory defaults. Select rSt and press the power button.
End Leave
To leave the dishwasher settings menu, select End and press the power button or wait for 3 seconds.
Care and Cleaning
Filling Rinse Aid
The rinse aid indicator light will illuminate when the rinse aid is low and needs refilling.
1. Open the rinse aid compartment lid.
2. Carefully fill the rinse aid compartment up to the MAX mark.
3. Wipe away any excess rinse aid around the compartment.
4. Close the lid properly.
It may take a little while for the symbol to go out after refilling.
Filling Salt
The salt indicator light will illuminate when the salt is low and needs refilling.
1. Unscrew the salt container lid counterclockwise.
2. Insert the funnel, supplied with the dishwasher, into the filling hole of the container. (Water is only needed the first time.)
3. Fill with salt until the container is full (max 750 grams). Use special salt for dishwashers.
4. Wipe away excess salt so that the lid can be screwed on properly.
WARNING! To avoid rust stains, start a wash cycle immediately after refilling salt.
Never pour dishwasher detergent into the salt container. This will destroy the water softener!
Cleaning the Filter
The filter collects larger food residues that cannot pass through the drain pump. Empty the filter as needed. Cleaning should be done at regular intervals depending on how often the dishwasher is used.
1. Turn the locking ring counterclockwise and lift the filter straight up.
2. Empty and clean the filter.
3. Replace the filter and turn the locking ring clockwise to the stop position. Check that the edges seal properly.
OBS! Washing results can be affected if the filter is not correctly installed. The dishwasher must not be used without the filter installed!
Check that the yellow cover in the bottom sump is in place.
Cleaning the Spray Arms
The holes and bearings can sometimes become clogged. Remove debris with a needle or similar. The spray arms also have holes on the underside.
You can detach the spray arms to facilitate cleaning. Do not forget to reattach them properly afterwards.
Upper Spray Arm
- Pull out the upper basket.
- Unscrew the spray arm bearing counterclockwise to detach the spray arm from the upper basket.
Lower Spray Arm
- Pull the lower spray arm straight up to detach it.
Cleaning the Exterior of the Dishwasher
Door and Door Seal
Open the door. Clean the sides of the door and the door seal regularly with a slightly damp cloth. Clean the door seal at the front bottom of the dishwasher with a brush.
Control Panel
Keep the control panel clean. Wipe it with a dry or slightly damp cloth if necessary. Never use cleaning agents – they can scratch the surface.
CLn - Run Self-Cleaning Program
Interior
The dishwasher's interior is made of stainless steel and is kept clean through normal use (at regular intervals).
If you have limescale (hard) water, limescale deposits may form in the dishwasher. If so, run Self-Cleaning with two tablespoons of citric acid in the detergent compartment (without dishes in the machine). There are also cleaning agents adapted for dishwashers on the market. For cleaning lime deposits, see Interior in the Care and Cleaning chapter.
Troubleshooting Stoppages
Troubleshooting Drainage Pump Stoppages
If there is water left in the dishwasher after a completed program, the drain pump may be blocked by foreign objects, leading to the "Emptying Error" message.
- Turn off the machine using the power button and unplug it from the wall socket.
- Remove the filter.
- Scoop out the water from the wash compartment.
- To inspect the drain pump, remove the yellow cover on the right side of the bottom sump. (Use pliers if necessary.)
- Manually rotate the impeller located behind the cover. Carefully remove any sharp objects, such as glass.
- Reinstall the cover for the drain pump. Reinstall the filter.
- Plug the power cord into the wall socket.
OBS! Do not forget to reinstall the cover for the drain pump.
Troubleshooting Inlet Hose Filter Stoppages
If small particles in the incoming water block the outer filter of the inlet hose, this can lead to the "Water Intake Error" message.
- Turn off the machine using the power button and unplug it from the wall socket.
- Turn off the water tap.
- Unscrew the inlet hose.
- Carefully pull out the outer filter of the inlet hose and clean it.
- Reinstall the filter and check that the gasket is correctly seated.
- Screw the inlet hose back on.
- Plug the power cord into the wall socket and open the water tap. Let the pressure build up for a moment and check that the connection is tight.
Troubleshooting
Error Messages
Error Code | Message | Action |
---|---|---|
F11 | Emptying Error | See "Water left in the dishwasher" in the "Problems" table below. If the problem persists, contact the nearest service center. |
F12 | Water Intake Error | Check that the water tap is open. Check that the outer filter on the inlet hose is not blocked. See Troubleshooting Inlet Hose Filter Stoppages in the Care and Cleaning chapter. If the problem persists, contact the nearest service center. |
F13 | Water Level Error | Turn off the water tap and contact the nearest service center. |
F18 | Sprayer Error | Contact the nearest service center. |
F40 | Valve Leakage | Turn off the water tap and contact the nearest service center. |
F41 | Heating Error | Turn off the water tap. Unplug the power cord from the wall socket and contact the nearest service center. |
F42 | NTC Error | Turn off the water tap and contact the nearest service center. |
F54 | Water Overflow | Turn off the water tap and contact the nearest service center. To avoid water leakage outside the dishwasher, do not pull the plug from the wall socket before the water tap on the supply line is turned off! |
F60 | Communication Error | Contact the nearest service center. |
Press the program selection button to erase the error message, except for F54. When the dishwasher displays error F54, it cannot be turned off until the error has been rectified.
Problems
Problem | Possible Causes | Action |
---|---|---|
Control panel does not respond to touch. | You pressed the control panel too quickly after opening the door. | Wait a moment and try again. |
The door is open. | The control panel only responds when the door is closed. | |
The door cannot be closed. | Child lock or Automatic child lock is activated. | See the Using the Dishwasher chapter. |
Dirt on the control panel. | Clean with a dry or slightly damp cloth. | |
The baskets are not positioned correctly. | Check that the baskets are horizontal. | |
Dishes are preventing the baskets from sliding in correctly. | Check that dishes do not prevent the baskets from sliding in correctly. | |
The door lock does not click into place and lock. | Check the door lock. If it does not click into place and lock, open the door. Press and hold P and until the display starts counting down. Wait until the countdown is finished (60 seconds). Close the door. Check that the door lock clicks into place and locks. | |
Dishes are not clean. | Spray arms do not rotate. | Check that dishes do not obstruct the spray arms. |
Spray arm holes or bearings are clogged. | Clean the spray arms. See Care and Cleaning chapter. | |
Incorrect wash program selected. | Select a program with a high temperature that dissolves grease on heavily soiled dishes, e.g., Intensive 70°. | |
Incorrect detergent dosage. | Dose according to water hardness. Excessive or insufficient dosing will result in poor washing results. | |
Old detergent. Detergent is a perishable product. | Avoid large packaging. | |
Incorrect loading of the dishwasher. | Do not cover dishes with large bowls or similar. Avoid placing very tall glasses in the corners of the baskets. See Loading the Dishwasher chapter. | |
Glasses and cups have tipped over during washing. | Place dishes securely. | |
Filter is clogged. | Clean the filter. | |
Filter is not correctly installed. | Check that the filter is correctly installed. See Care and Cleaning chapter. | |
Rattling sound during washing. | Dishes are not placed correctly or spray arms do not rotate. | Check that the dishes are stable. Rotate the spray arms to see if they rotate. |
Water left in the dishwasher. | Filter is clogged. | Clean the filter. |
Filter is not correctly installed. | Check that the filter is correctly installed. See Care and Cleaning chapter. | |
Foreign objects in the drain pump. | Clear the drain pump. See Care and Cleaning chapter. | |
Stains or film on dishes. | Incorrect rinse aid dosage. | See chapter Settings. |
TAB setting is activated and combination detergent with insufficient drying effect is used. | Change combination detergent or deactivate the TAB setting and refill salt and separate rinse aid. See Rinse Aid in the Settings chapter. | |
Salt container is empty. | Refill salt. See chapter Before Washing for the First Time. | |
Incorrect water softener setting. | See Water Hardness in the Settings chapter. | |
Water softener is leaking salt. | Check that the salt lid is properly screwed on. Otherwise, contact the nearest service center. | |
Dishes are not sufficiently dry. | High temperature and/or too much detergent can cause etching on crystal glass. This cannot be rectified, only prevented. | Wash crystal glasses at low temperature and dose detergent carefully. Contact the detergent manufacturer. |
For high dosage of rinse aid. | Lower the dosage. See chapter Settings. If the water is very soft, you may need to dilute the rinse aid with half water. | |
Stains remaining after washing. | Lipstick and tea can be difficult to wash off. | Use a detergent with a bleaching agent. |
Detergent residue left in the detergent compartment after washing. | Detergent compartment was damp when detergent was dosed. | The detergent compartment should be dry when dosing detergent. |
Detergent compartment is blocked. | Dishes are preventing the detergent compartment from opening. | Check that dishes do not prevent the detergent compartment from opening. |
Stains on stainless steel or silver. | The drain pump cover is missing. | Check that the yellow cover in the bottom sump is in place. See chapter Care and Cleaning. |
Food residues such as mustard, mayonnaise, lemon, vinegar, salt, and dressing can cause stains on stainless steel if left for a long time. | Rinse off these types of food residues if you are not starting the dishwasher immediately. Use the 1h 65° program with the Quick Wash option. | |
The drain pump cover is missing. | Check that the yellow cover in the bottom sump is in place. See chapter Care and Cleaning. | |
Kinks in the drain hose. | Check that the hose does not have any kinks or sharp bends. | |
Blockage in the drain hose. | Loosen the drain hose where it is connected to the sink trap. Check that no debris is stuck and that the connection's inner diameter is at least 14 mm. | |
Bad smell in the dishwasher. | Dirt around seals and corners. | Clean with a brush and low-sudsing detergent. |
A low-temperature program has been selected for a long time. | Run a high-temperature program once or twice a month. Or run a self-cleaning program. See Self Cleaning in the chapter Using the Dishwasher. | |
Grease deposits in the dishwasher. | A low-temperature program has been selected for a long time. | Run a high-temperature program once or twice a month. Or run a self-cleaning program. See Self Cleaning in the chapter Using the Dishwasher. |
Dishes are not sufficiently dry. | Dishwasher is not fully loaded. | Load the dishwasher fully. |
Rinse aid is empty or set to too low a dosage. | Refill rinse aid or increase the rinse aid dosage setting. | |
TAB setting is activated and combination detergent with insufficient drying effect is used. | Change combination detergent or deactivate the TAB setting and refill salt and separate rinse aid. See Rinse Aid in the Settings chapter. | |
Auto Dry (automatic drying) settings have not been activated. | Activate the Auto Dry (automatic drying) setting. See the Settings chapter. |
Service
Read the Troubleshooting chapter before contacting the service center. If you encounter a problem that you cannot solve, contact the nearest service center for professional help, see www.hisense.com. Our website also provides information on the availability of spare parts and what you can repair yourself.
When contacting us, provide the information on the serial number plate. Enter the article number (1) and serial number (2).
Please note that repairs not carried out by qualified personnel may jeopardize user safety and affect the warranty.
1. Article No.
2. Serial No.
Technical Data and Energy Labeling
Technical Data
- Height: 816-885 mm
- Width: 598 mm
- Depth: 580 mm
- Weight: 30 kg 1)
- Number of standard place settings: 14 2)
- Water pressure: 0.03-1.0 MPa
- Rated voltage: 220-240 V~ 50 Hz
- Rated power: 1900 W
1) Weight may vary due to different specifications.
2) According to standard, EN 60436.
Information for Consumers
Information about your product can be found on global.hisense.com, where you will also find a link to the European product database for energy labeling, EPREL. Or visit https://eprel.ec.europa.eu directly. Follow the instructions to search by model name.
See the information on the serial number plate. Note the model designation (3).
Information for Test Institutes
Information for comparative study in accordance with EN 60436
- Capacity: 14 place settings
- Upper basket position: lower position
- Program: Eco
- Rinse aid setting: 05
- Powder detergent quantity: 4 g pre-wash + 18 g main wash
1. Upper Basket:
Number | Item |
---|---|
1 | Cup |
2 | Glass |
3 | Mug |
4 | Glass bowl |
5 | Dessert bowl |
6 | Under plate |
7 | Dessert plate in melamine |
8 | Teaspoon |
2. Lower Baskets:
Number | Item |
---|---|
1 | Plate |
2 | Dessert plate |
3 | Melamine bowl |
4 | Soup plate |
5 | Small pot |
6 | Oven dish |
7 | Oval platter |
3. Cutlery Basket:
Number | Item |
---|---|
1 | Teaspoons |
2 | Dessert spoons |
3 | Soup spoons |
4 | Forks |
5 | Knives |
6 | Serving fork |
7 | Ladle |