Samsung Galaxy Z Series Pre-Order Promotion
Frequently Answered Questions (FAQs)
General FAQs
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Which of the latest Samsung Galaxy devices can I pre-order from Singtel?
Singtel offers the following devices for pre-order:
- Samsung Galaxy Z Fold7 in 512GB / 1TB
- Samsung Galaxy Z Flip7 in 512GB
- Samsung Galaxy Z Flip7 FE in 256GB
- Samsung Galaxy Watch Ultra in 47MM LTE (64GB)
- Samsung Galaxy Watch8 in 40MM / 44MM Bluetooth and LTE
- Samsung Galaxy Watch8 Classic in 46mm Bluetooth and LTE
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When can I pre-order?
Pre-orders are open from 10 July 2025, 9 AM to 31 July 2025, 11:59 PM. To be eligible for pre-order promotions, all pre-orders must be completed by 31 July 2025, 11:59 PM.
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Where can I pre-order?
Pre-orders are available on www.singtel.com/galaxyz, Singtel's flagship store on Lazada, Shopee, and NTUC FairPrice.
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Can I pre-order the latest Samsung Galaxy devices at the Singtel Shops?
Pre-orders are available exclusively online until 31 July 2025. You may pre-order the latest Samsung Galaxy devices at Singtel shops starting from 22 July 2025.
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I am interested in the latest Samsung Galaxy Foldable devices. How can I pre-order the phone?
You may pre-order the latest Samsung Galaxy devices with or without a plan:
Devices with plan:
- Phone plans with a 2-year contract.
- Charge to your Singtel bill via Singtel PayLater with 12, 24, or 36-month installments with a SIM Only plan (applicable for Singtel Mobile customers subject to credit rating).
Devices without plan:
- Get the device and charge it to your Singtel bill via Singtel PayLater with 12-, 24-, or 36-month installments (applicable for Singtel Mobile customers subject to credit rating).
- Available at Regular Retail Price (“RRP”) with full upfront payment.
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How do I check if I am eligible for recontract?
- Log in to your My Singtel app, select 'Manage plan' and select your mobile number.
- Log in to My Account and select your mobile number.
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When will I receive my device when I join the pre-order?
Delivery for the latest Samsung Galaxy devices begins on 22 July 2025, with delivery slots available on a first-come, first-served basis.
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Is the pre-order open to all customers?
Yes, the pre-order is open to both non-Singtel and Singtel customers, including Residential and CIS customers.
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How do I collect my pre-ordered item?
If you have successfully pre-ordered, you can choose delivery to your doorstep or to a POPStation of your choice. Alternatively, you can collect it from a Singtel shop or Singtel Exclusive Retailer store near you.
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What kind of SIM card does the Samsung Galaxy Z Series require?
A Nano SIM is required to enjoy Singtel's 5G network coverage. You will need to change your SIM card to a 5G SIM and be on a 5G enabled plan. The 5G SIM Card is available for free (U.P. $38.15) and will be delivered with your phone.
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Can I use a Singtel eSIM with the Samsung Galaxy Z Series?
Yes, you can change your existing SIM to an eSIM when you recontract or select an eSIM option if you are signing up for a new line with Singtel.com for free.
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How many SIM Card slots are there in the Samsung Galaxy Z Series?
The Galaxy Z Fold7 supports 2 nano SIM slots, 1 nano SIM slot + 1 eSIM, or 2 eSIMs. The Galaxy Z Flip7 and Z Flip7 FE support 1 nano SIM slot + 1 eSIM or 2 eSIMs.
Samsung Galaxy Pre-order Promotions
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What promotions will I enjoy if I pre-order the Samsung Galaxy Z Fold7/ Flip 7/ Flip7 FE with Singtel?
- Storage Upgrade: Up to $180 value. All prices reflected are after discount.
- Galaxy Z Fold7 (1TB): $180 Off price of 1TB
- Galaxy Z Fold7 (512GB): Price of 256GB
- Galaxy Z Flip7 (512GB): Price of 256GB
- Galaxy Z Flip7 FE (256GB): Price of 128GB
- Up to $320 OFF for recontract on Singtel Priority Plans.
- Up to $360 OFF for New/Port-in on Singtel Priority Plans.
- Up to $250 OFF for 2 years Price Plan, RRP and IPP:
- $250 OFF for Fold7
- $180 OFF for Flip7
- $150 OFF for Flip7 FE
New sign-ups / port-ins / recontract on M Plan and above with Singtel with an upgrade to M, L, Pro, Fam will enjoy up to $360 OFF the price of the device.
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Up to $155 OFF the phone with purchase of accessories:
Promotion is applicable for lifestyle and accessories with a minimum combined spend of $50 with the purchase of a phone or a tablet.
Promotion Offer Spend $50 - $200 Get $15 OFF PwP Spend $201 - $400 Get $50 OFF PwP Spend $401 - $600 Get $85 OFF PwP Spend $601 - $800 Get $120 OFF PwP Spend $801 and above Get $155 OFF PwP
- Storage Upgrade: Up to $180 value. All prices reflected are after discount.
Samsung Galaxy Unpacked
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I have registered my interest for the Samsung Galaxy Unpacked, what do I need to do next?
If you registered your interest, remember to enter your exclusive promo code on the Order Summary Page to enjoy $77 OFF the Samsung Galaxy Z series. Customers who registered interest between 24 June 2025 to 9 July 2025, 12:00 PM SGT and enter the promo code on the 'Order Summary' page will enjoy $77 OFF their phone. The promo code applies to upfront payment for devices/accessories on Phone Plans and RRP purchases. For Singtel PayLater purchases, the discount will be a bill rebate within 2 billing cycles.
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I have registered my interest in Samsung Galaxy Unpacked but cannot find my promo code. What should I do?
Your promo code was sent via email from autoreply@singtel.com. Please check your inbox, spam, or junk folders.
Singtel PayLater
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What is Singtel PayLater?
Singtel PayLater is an interest-free installment program offering mobile device payment plans in 12, 24, or 36 months with your Singtel bill.
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Who is eligible for Singtel PayLater?
Eligibility is for all Singtel mobile customers who are Singaporeans, Permanent residents, or Employment Pass holders, aged 21 years and above with a good credit rating. Each customer can sign up for up to 3 Singtel PayLater plans per NRIC.