Samsung Galaxy Z Series Pre-Order Promotion

Frequently Answered Questions (FAQs)

General FAQs

  1. Which of the latest Samsung Galaxy devices can I pre-order from Singtel?

    Singtel offers the following devices for pre-order:

    • Samsung Galaxy Z Fold7 in 512GB / 1TB
    • Samsung Galaxy Z Flip7 in 512GB
    • Samsung Galaxy Z Flip7 FE in 256GB
    • Samsung Galaxy Watch Ultra in 47MM LTE (64GB)
    • Samsung Galaxy Watch8 in 40MM / 44MM Bluetooth and LTE
    • Samsung Galaxy Watch8 Classic in 46mm Bluetooth and LTE
  2. When can I pre-order?

    Pre-orders are open from 10 July 2025, 9 AM to 31 July 2025, 11:59 PM. To be eligible for pre-order promotions, all pre-orders must be completed by 31 July 2025, 11:59 PM.

  3. Where can I pre-order?

    Pre-orders are available on www.singtel.com/galaxyz, Singtel's flagship store on Lazada, Shopee, and NTUC FairPrice.

  4. Can I pre-order the latest Samsung Galaxy devices at the Singtel Shops?

    Pre-orders are available exclusively online until 31 July 2025. You may pre-order the latest Samsung Galaxy devices at Singtel shops starting from 22 July 2025.

  5. I am interested in the latest Samsung Galaxy Foldable devices. How can I pre-order the phone?

    You may pre-order the latest Samsung Galaxy devices with or without a plan:

    Devices with plan:
    • Phone plans with a 2-year contract.
    • Charge to your Singtel bill via Singtel PayLater with 12, 24, or 36-month installments with a SIM Only plan (applicable for Singtel Mobile customers subject to credit rating).
    Devices without plan:
    • Get the device and charge it to your Singtel bill via Singtel PayLater with 12-, 24-, or 36-month installments (applicable for Singtel Mobile customers subject to credit rating).
    • Available at Regular Retail Price (“RRP”) with full upfront payment.
  6. How do I check if I am eligible for recontract?

    • Log in to your My Singtel app, select 'Manage plan' and select your mobile number.
    • Log in to My Account and select your mobile number.
  7. When will I receive my device when I join the pre-order?

    Delivery for the latest Samsung Galaxy devices begins on 22 July 2025, with delivery slots available on a first-come, first-served basis.

  8. Is the pre-order open to all customers?

    Yes, the pre-order is open to both non-Singtel and Singtel customers, including Residential and CIS customers.

  9. How do I collect my pre-ordered item?

    If you have successfully pre-ordered, you can choose delivery to your doorstep or to a POPStation of your choice. Alternatively, you can collect it from a Singtel shop or Singtel Exclusive Retailer store near you.

  10. What kind of SIM card does the Samsung Galaxy Z Series require?

    A Nano SIM is required to enjoy Singtel's 5G network coverage. You will need to change your SIM card to a 5G SIM and be on a 5G enabled plan. The 5G SIM Card is available for free (U.P. $38.15) and will be delivered with your phone.

  11. Can I use a Singtel eSIM with the Samsung Galaxy Z Series?

    Yes, you can change your existing SIM to an eSIM when you recontract or select an eSIM option if you are signing up for a new line with Singtel.com for free.

  12. How many SIM Card slots are there in the Samsung Galaxy Z Series?

    The Galaxy Z Fold7 supports 2 nano SIM slots, 1 nano SIM slot + 1 eSIM, or 2 eSIMs. The Galaxy Z Flip7 and Z Flip7 FE support 1 nano SIM slot + 1 eSIM or 2 eSIMs.

Samsung Galaxy Pre-order Promotions

  1. What promotions will I enjoy if I pre-order the Samsung Galaxy Z Fold7/ Flip 7/ Flip7 FE with Singtel?

    • Storage Upgrade: Up to $180 value. All prices reflected are after discount.
      • Galaxy Z Fold7 (1TB): $180 Off price of 1TB
      • Galaxy Z Fold7 (512GB): Price of 256GB
      • Galaxy Z Flip7 (512GB): Price of 256GB
      • Galaxy Z Flip7 FE (256GB): Price of 128GB
    • Up to $320 OFF for recontract on Singtel Priority Plans.
    • Up to $360 OFF for New/Port-in on Singtel Priority Plans.
    • Up to $250 OFF for 2 years Price Plan, RRP and IPP:
      • $250 OFF for Fold7
      • $180 OFF for Flip7
      • $150 OFF for Flip7 FE

      New sign-ups / port-ins / recontract on M Plan and above with Singtel with an upgrade to M, L, Pro, Fam will enjoy up to $360 OFF the price of the device.

    • Up to $155 OFF the phone with purchase of accessories:

      Promotion is applicable for lifestyle and accessories with a minimum combined spend of $50 with the purchase of a phone or a tablet.

      Promotion Offer
      Spend $50 - $200 Get $15 OFF PwP
      Spend $201 - $400 Get $50 OFF PwP
      Spend $401 - $600 Get $85 OFF PwP
      Spend $601 - $800 Get $120 OFF PwP
      Spend $801 and above Get $155 OFF PwP

Samsung Galaxy Unpacked

  1. I have registered my interest for the Samsung Galaxy Unpacked, what do I need to do next?

    If you registered your interest, remember to enter your exclusive promo code on the Order Summary Page to enjoy $77 OFF the Samsung Galaxy Z series. Customers who registered interest between 24 June 2025 to 9 July 2025, 12:00 PM SGT and enter the promo code on the 'Order Summary' page will enjoy $77 OFF their phone. The promo code applies to upfront payment for devices/accessories on Phone Plans and RRP purchases. For Singtel PayLater purchases, the discount will be a bill rebate within 2 billing cycles.

  2. I have registered my interest in Samsung Galaxy Unpacked but cannot find my promo code. What should I do?

    Your promo code was sent via email from autoreply@singtel.com. Please check your inbox, spam, or junk folders.

Singtel PayLater

  1. What is Singtel PayLater?

    Singtel PayLater is an interest-free installment program offering mobile device payment plans in 12, 24, or 36 months with your Singtel bill.

  2. Who is eligible for Singtel PayLater?

    Eligibility is for all Singtel mobile customers who are Singaporeans, Permanent residents, or Employment Pass holders, aged 21 years and above with a good credit rating. Each customer can sign up for up to 3 Singtel PayLater plans per NRIC.

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