CLOVIS One-Piece Toilet Installation Guide

Contact: www.clovisgoods.com | (628) 800-9999 | buyer@clovisgoods.com

Prior to Installation

Inspect toilet for shipping damage.
Observe local plumbing and building codes.
Dimensions are nominal; measure your toilet before installation.
Guidelines are general; CLOVIS is not liable for discrepancies. Professional installation recommended.
Read instructions thoroughly and use proper tools and safety accessories.
Two people recommended for handling due to fragility.

For questions or concerns, contact: (628) 800-9999, buyer@clovisgoods.com

Suggested Tools & Materials

Safety Glasses ?
Putty Knife ?
Wrench ?
Tape Measure ?
Level ⚖️
Flexible Supply Tube
Hacksaw ?
Screwdriver ?

Included Parts

One-Piece Toilet ?
Wax Ring/Gasket 〰️
Bolts ?
Cover Caps ?

Installation Steps

1. Removing Old Toilet

Turn off the toilet supply valve and flush completely. Wipe remaining water from tank and bowl.
Disconnect and remove the supply tube. (Note: Shut off main water supply if replacing the valve).
Remove old mounting bolts, old toilet, and plug the floor waste opening to prevent sewer odors.
Remove toilet flange bolts and clean the base of old wax, putty, etc.

Note: The mounting surface must be clean and level before installing the new toilet.

2. Rough-In Dimensions

Note: The distance between the wall and the centerline of the toilet flange must be 12 inches (30.5 cm).

Diagram showing toilet placement relative to the wall and floor, indicating a 12-inch (30.5 cm) rough-in dimension from the wall to the toilet flange centerline.

3. Installing Mounting Bolts

Install closet bolts to the flange channel, turn them 90 degrees, and slide them into place 6 inches (152mm) apart and parallel to the wall.

Diagram illustrating the installation of closet bolts into the toilet flange, positioned 6 inches apart and parallel to the wall.

4. Installing Wax Ring

Invert the toilet on the floor (use cushioning to prevent damage) and install the wax ring evenly around the floor drain, with the tapered end of the ring facing the toilet.

Diagram showing a toilet inverted on the floor, with a wax ring being placed around the drain opening.

5. Placing Toilet on Flange

Clear the floor waste opening and place the toilet on the flange so that the bolts pass through the mounting holes.
Loosely install the retainer washers and nuts. Ensure the sides marked "THIS SIDE UP" face upwards.

Diagram showing the toilet being placed onto the flange, with bolts passing through mounting holes, and retainer washers and nuts being loosely attached.

6. Toilet Installation

Position the toilet square to the wall. With a rocking motion, press the bowl down onto the wax ring and flange. Alternately tighten the bolts until the toilet is firmly mounted.
Install the bolt caps on the washers. If necessary, cut the bolt height to the correct length before installing caps.
Join the water intake valve and the supply valve with the flexible connecting hose. If a filter is included, connect it first. Turn on the water supply and ensure all connections are properly joined and leak-free. Tightening nuts further can prevent leaks.
Apply a bead of sealant around the base of the toilet and remove any excess sealant.

WARNING: DO NOT OVER TIGHTEN NUTS, AS THIS COULD DAMAGE THE BASE OR BREAK THE PORCELAIN.

Diagrams illustrating the toilet installation process: rocking the toilet into place, attaching bolt caps, connecting the water supply, and applying sealant around the base.

Cleaning & Maintenance

To clean the toilet, use warm, soapy water. Rinse thoroughly with fresh water and dry with a soft cloth. Avoid detergents, disinfectants, or cleaning products in aerosol cans. Never use abrasive powders, scouring powders, or pads on the toilet seat. Some bathroom chemicals and cosmetics may damage the seat's finish.

WARNING: Do not use in-tank cleaners. Products containing chlorine (calcium hypochlorite) can seriously damage fittings in the tank, causing leakage and property damage.

Troubleshooting Guide

PROBLEM	POSSIBLE CAUSE	SOLUTION
Does not flush	a. Water supply valve is closed. b. Supply line blocked.	a. Open valve and allow water to fill tank. b. Shut off water supply, disconnect supply line, inspect gaskets and washers. Reassemble. See "Maintenance".
Slow or weak flush	a. Bowl water level too low. b. Supply valve partly closed. c. Partially clogged trapway. d. Supply pressure too low.	a. Check that the refill tube is connected to the water fill control regulator and inserted into the refill float without being kinked or damaged. b. Open the supply valve completely. Ensure the proper supply tube is used. c. Remove any obstruction. Consult a plumber if necessary. d. Normal supply pressure must be at least 20 psi.
Toilet leaks	a. Poor supply line connection. b. Poor bowl to tank/floor connection.	a. Review step 9 of the installation procedure. b. Review steps 4 to 6 of the installation procedure.
Toilet does not shut off	a. Flush valve seat and/or seal worn or deformed.	a. Replace seal/flush valve assembly as needed.

Toilet Seat Installation Guide

Notes

Ensure all parts are included; contact the retailer if any are missing.
Keep parts together in a container to avoid loss during installation.
Confirm the seat and cover are firmly installed after completion.
For maintenance, avoid corrosive products, solvents, or sharp objects. Clean with mild soap and water, then dry with a soft cloth.
Do not remove the plastic protector before using the seat and cover.
Some bathroom chemicals and cosmetics may damage the finish.
The closing speed of the slow-closure mechanism may vary with room temperature and frequency of use.
Do not place heavy objects on the seat or stand on it, as this could cause damage or falls.
Avoid exposing the product to direct sunlight to prevent fading.
Do not let children handle the seat to prevent pinching fingers.

Insert the fittings into the bowl openings. Note: Do not fully tighten screws.
With the toilet seat in a vertical position, push it onto the fittings and adjust the seat position to the toilet bowl.
Remove the seat by lifting it vertically, tighten fittings, and cover them with caps.
Reattach the seat: place it in a vertical position, push it onto the fittings until you hear a click.

Diagrams illustrating toilet seat installation: inserting fittings, aligning the seat, tightening, and reattaching the seat with a click.

Customer Service & Feedback

Wrong or Damaged Orders?

CLOVIS strives for perfect orders. If your order was damaged or incorrect, please contact us via email to arrange a return. We are happy to help make things right.

Contact: buyer@clovisgoods.com

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Thank You

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Sincerely,
The Clovis Goods Team

Questions or concerns? Please contact us: buyer@clovisgoods.com