V-ZUG Freezer V6000 Supreme Operating Instructions

1 Safety precautions

1.1 Symbols used

Unauthorized repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by an authorized service technician, otherwise any subsequent damage will not be covered by the warranty.

⚠️ Denotes important safety precautions. Failure to observe said precautions can result in injury or damage to the appliance or equipment!

? Information and notes to be observed.

?️ Information on disposal

? Information about the operating instructions

? Symbol ISO 7010 W021 WARNING: Risk of fire / flammable materials

▶️ Indicates step-by-step instructions.

➡️ Describes how the appliance reacts to the steps taken.

• Indicates a list.

1.2 General safety precautions

• Read the operating instructions before using the appliance for the first time.

⚠️ This appliance can be used by children aged 8 and above and by persons with reduced physical, sensory or mental capabilities, or lack of experience and/or knowledge, provided they are supervised or have been instructed on the safe use of the appliance and have understood the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be undertaken by children without supervision.

If an appliance is not equipped with a mains cable and a plug or other means for disconnecting from the mains with a contact opening on each pole complying with the conditions of overvoltage category III for full isolation, an isolating device must be incorporated into the permanently installed electrical installation in accordance with the installation regulations.

If the mains cable of this appliance is damaged, it must be replaced by the manufacturer or its Customer Services or a similarly qualified person in order to avoid hazard.

1.3 Appliance-specific safety precautions

⚠️ Children aged 3 to 8 years are allowed to load and unload refrigerating appliances.

• WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

1.4 Appliance installation

The appliance must be installed by qualified persons.

Each stage of the installation process must be performed and checked in full and in the order specified.

⚠️ WARNING: To avoid hazards due to the instability of the appliance, the appliance must be secured as described in the installation instructions.

Electrical connections must be carried out by qualified personnel in accordance with the guidelines and standards for low-voltage installations and the specifications of the local electricity supply companies.

A plug-in appliance may only be connected to a socket outlet with an earthing contact, installed according to specifications. An all-pole mains separating device with a 3 mm contact opening should be provided in the domestic wiring system. Switches, plug and socket devices, circuit breakers and fusible cut-outs that are accessible after installation and have all-pole switching are permissible as isolating devices. Effective earthing and separately installed neutral and earth conductors ensure safe and fault-free operation. After installation, live parts and cables with basic insulation must not be accessible. Check old installations.

Refer to the identification plate for information on the required mains voltage, current type and fuse protection.

No action is required to adapt the appliance to a mains frequency of 50 or 60 Hz.

All plastering, plasterboarding, wallpapering or painting work must be carried out prior to installing the appliance.

Efficient repairs can only be guaranteed if it is possible to uninstall the complete appliance at any time without causing any damage.

The ice cube maker (depending on the model) requires a connection to the domestic water supply. Only use the water inlet hose with 3/4" inch thread supplied for this. Existing hose sets must not be reused. The water pressure must be between 0.05 MPa and 0.5 MPa (between 0.5 bar and 5 bar). Other operating pressure values can result in operating faults or leaks in the hydraulic circuit.

⚠️ WARNING: The appliance must only be supplied with potable water.

The appliance must be connected to the drinking water network in accordance with the regulations applicable in the country where the appliance is installed.

1.5 Instructions for use

Before initial commissioning

• The appliance must be installed and connected to the electricity supply in accordance with the separate installation instructions. Have a qualified fitter/ electrician carry out the necessary work.
• Electrical safety (protection against contact) must be ensured by the installation.
• If the appliance is visibly damaged, do not use it. Contact our Customer Services. Do not use the appliance if the cold circuit is damaged.
• WARNING: The required room volume for the appliance is at least. 1m³ / 8 g refrigerant (isobutane R600a). If the room is too small, a leak can result in a flammable mixture of air and gas. The refrigerant load capacity can be found on the identification plate.
• WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
• WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
• Do not use extension cables, if possible.

The installation of a water filter is recommended, especially if the water quality is poor, but is not strictly necessary.

Before switching on the ice dispenser for the first time, make sure that the water filter insert is installed and that the water circuit has been rinsed.

If necessary, establish the water connection before the power connection (depending on the model).

Do not attempt to use a garden hose (for home users etc.), threaded adapters or a braided supply line. It damages the threads of the appliance's water connection solenoid.

WARNING: When installed, it is important to ensure that the air inlets and vent openings are not covered or blocked.

Retain these operating instructions for future reference.

Operating instructions for the appliance can be downloaded from www.vzug.com.

Dispose of the packaging material as specified by local regulations.

Correct use

The appliance is designed for use in the home for cooling and storing food. The appliance must only be used as described in the operating instructions.

This appliance is intended for use in the home and similar settings such as: in staff kitchens in shops and offices; in agricultural establishments; by guests in hotels, motels and other accommodation establishments; in bed and breakfast establishments. This appliance is not intended for for use in the professional sector.

The appliance corresponds to recognised technology standards and the relevant safety regulations. Proper use of the appliance is essential to avoid damage and accidents. Please therefore follow the precautions given in these operating instructions.

No liability is assumed for any damage caused by improper or incorrect use or by repairs carried out by unqualified people. In this case, any warranty or other liability claims are deemed null and void.

The appliance is permanently installed and shall not be moved while in operation.

Any repairs, modifications or manipulations on or in the appliance, especially any electrically live parts, may only be carried out by the manufacturer, its Customer Services or a similarly qualified person. If carried out incorrectly, repairs may cause serious injury or damage to the appliance and fittings, and may affect the functioning of the appliance. If the appliance is not working properly or if a repair is needed, follow the instructions given in the ‘Service & support' chapter. Please contact our Customer Services if necessary.

Only original spare parts may be used.

Foreseeable misuse

This appliance is not permitted to be used for the following applications:

• The storage and cooling of medicines, blood plasma, laboratory preparations or similar substances and products for medical purposes.
• Use in areas exposed to an explosion hazard.

Any misuse of the appliance is prohibited.

Climate class

This appliance is intended for use in a limited ambient temperature range to ensure proper operation. Information for the applicable climate class can be found on the identification plate.

Note on use

WARNING: Do not use electrical appliances in the freezer section unless they are recommended by the manufacturer.

Do not store explosive substances or products containing flammable propellants (e.g. spray cans) in the appliance. Danger of explosion!

WARNING: Do not damage the refrigerant circuit. This appliance is free from CFCs and FCs, and contains small quantities of the environmentally friendly but flammable refrigerant isobutane (R600a). Leaking refrigerant can catch fire. In the event of damage, avoid using any type of open flame and sources of ignition, as isobutane is flammable. Thoroughly ventilate the room for a few minutes. Switch off the appliance and disconnect the electrical supply. Do not switch on any sources of energy. Inform Customer Services.

Caution: Risk of injury!

• Be careful not to put fingers in the door hinges, as there is a risk of injury if the appliance door is moved. Particular care should be taken when children are around.
• When inserting the pull-out elements, avoid getting your fingers into the guide rails at all costs.
• WARNING: Appliances shall be disconnected from their power supply during cleaning or maintenance and when replacing parts. Pulling out the mains plug or switching off the fuse. Never pull the mains plug out of the mains socket by the cable or with wet hands. Hold the mains plug and pull it straight out of the socket.
• When the appliance is in operation do not touch the steel interior walls with moist or wet hands as the skin could stick to the very cold walls.
• Avoid prolonged skin contact with frozen food. Never consume frozen food or ice cubes that are straight out of the freezer compartment or too cold. Risk of burns from freezing!
• Do not place bottles or cans of drink in the freezer compartment for a longer period of time. Especially those containing carbonated drinks can burst during freezing.
• Do not look directly into the LED lighting system when the light is switched on to avoid visual impairment.

Caution: Risk to life!

Packaging materials, e.g. plastic film and polystyrene, can be dangerous for children. Danger of suffocation! Keep packaging material away from children.

Disconnect the appliance electricity supply when performing maintenance; this includes replacing lights (if the operating instructions describe how to remove them). To do this, remove the screw fuses from the holders completely and switch off the circuit breaker or disconnect the mains plug.

How to avoid damaging the appliance

• Clean the appliance just with water or a mild soapy solution (water and washing-up liquid).
• WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
• Do not use pointed or sharp-edged objects when removing layers of ice or frozen-on food.

2 Using for the first time

Before operating the newly installed appliance for the first time, the following steps should be taken:

• Remove packaging and transport materials as well as any protective film from the interior.
• Clean the interior and accessories with lukewarm water or a mild soapy solution (water and washing-up liquid) and dry thoroughly.
• Check that all appliance door seals are completely dry and dry them if necessary.
• After switching the appliance on for the first time, it is recommended waiting for at least 12 hours without opening the doors or before loading food into it.

3 Appliance description

3.1 Structure

Diagram: A line drawing of the freezer's interior. Numbered labels point to:

• 1. Operating and display elements
• 2. Door trays
• 3. LED lighting
• 4. Adjustable racks
• 5. Ice cube maker
• 6. Freezer drawers
• 7. Condenser

A symbol indicates the identification plate with serial number (SN).

Temperature zone

• A Freezer compartment

3.2 Operating and display elements

Navigation buttons:

• ⏻ ON/OFF (hold for 3 seconds)
• ? Home / Start screen
• ? Acknowledging alarm
• ↩️ BACK: Cancel/Discard entry

Diagram: Illustration of a hand touching a screen.

Navigation touch display

Functions:

• ❄️ Fast freezing
• ⏱️ Timer
• ? Ice cube mode
• ☀️ Holiday function*
• ? Sabbath mode

User setting:

• ? Date
• ⏰ Time
• ? Language
• ?️ Temperature unit °C / °F

Other settings:

• ? Restore factory setting
• ? Water filter reminder
• ? Cleaning water system
• ? Condenser reminder
• ? Demo mode
• ℹ️ Information about the appliance
• ? Service

(*) Depending on model

4 Operating the appliance

4.1 Basic procedure

The appliance has a display with touch function. Submenus can be selected, messages confirmed and user settings activated or deactivated by touching the corresponding position in the display.

• Various functions and options can be selected by touching the corresponding symbols in the display or the navigation buttons.
• Scroll up or down to select the value to be set.
• Navigate the functions and settings by swiping to the left and right.
• Activated functions and settings are illuminated in orange; other selectable functions and settings are illuminated in white. Functions and settings that cannot be selected or changed are greyed out.
• Use the ↩️ button at any time to cancel and discard a change to an existing setting and without the value of the operating step being accepted. After about 5 seconds without any interaction the setting is cancelled. The values set are not accepted.
• The actual values set are displayed when the door is opened. The appliance shows the status through an arrow symbol next to the temperature indication in the display until the temperatures are reached. An arrow pointing down indicates a cooling process; an arrow pointing up indicates a rise in temperature.

4.2 Overview of start screen

Diagram: A representation of the freezer's start screen showing the current temperature (-18°C), a menu icon (☰), and a settings gear icon (⚙️).

Start screen for the freezer

• Set temperature in the freezer section
• Navigate to the functions
• Navigate to the settings

4.3 Switching the appliance on

• Plug in the appliance at the mains socket.
• Hold the ⏻ button depressed for 3 seconds.
• The appliance is switched on.
• The V-ZUG logo (display symbol) appears.
• The initial test runs (takes about 3 minutes).

A newly installed appliance takes at least 12 hours (empty state) – keeping the door closed – to reach its normal operating temperatures. Any error message that appears during this time is deactivated by pressing the alarm button.

When the appliance is started for the first time if instead of the stand-by message a different message appears this means that the appliance has already started the cooling process. During the initial set-up, the settings cannot be changed until the set temperature is reached.

4.4 Setting the temperature

Enter the required temperature by touching the corresponding zone in the display.

Procedure

• Touch the ☰ button for the freezer section.
• Temperature range: -22 °C to -13 °C (-7.6 °F to 8.6 °F), recommended temperature setting: -18 °C (0 °F).

Diagram: Illustration of the temperature selection interface showing values like -16, -17, -18, -19, -20, and an OK button.

• Select the desired temperature by scrolling up or down.
• The value selected is displayed in orange.

• Confirm with the OK button to accept the entry.
• The temperature setting has been entered successfully.
• The temperature will be reached in a few hours, depending on the setting.

The effective temperature may at times be different from the selected set value if the door is open for an extended period of time or if warm food has been placed inside.

4.5 Switching the appliance off

• Hold the ⏻ button depressed for 3 seconds.
• Confirm the security questions that follow with Yes.
• The appliance is switched off.

If the appliance is being taken out of operation, e.g. for repair work or disposal:

• Remove the mains plug from the mains socket.
• When not in use for an extended period of time: Empty and clean the appliance. Leave the appliance doors and drawers open to prevent unpleasant odours forming.

5 Using the appliance functions and settings

The ? symbol (value change locked) indicates that changes cannot be applied in this particular instance. When certain functions (e.g. holiday function, PartyIce) are activated, ? is displayed and signals that no change can be made to the temperature. This remains the case until the relevant function is deactivated.

5.1 Procedure for display with touch function

Setting duration

The desired duration (days, minutes or hours) can be selected for the following functions:

• Blast freezing (max. 12 hours)
• Holiday mode* (max. 90 days) / (*) depending on model
• Timer (max. 45 min.)

As soon as the set time has elapsed, the selected function is automatically cancelled.

Procedure using the example of blast freezing:

• Touch the ☰ button.
• Select the ❄️ button.
• Confirm the subsequent information question with Yes.

5.2 Using the functions and settings

5.3 Brief description of the appliance functions

Blast freezing
The blast freezing function is used to cool larger quantities of food, for example after shopping, or freezing cooked dishes more quickly. The temperature is lowered to the coldest value for a maximum of 12 hours. During blast freezing, the appliance operates at higher power, which increases the noise level above the normal operating noise level. The function then switches off automatically. The function must be reactivated in the event of a power cut. To prevent food that is already being stored from warming up, activate blast freezing several hours beforehand (e.g. before going shopping). When storing goods that are already frozen, the duration before storage can be shortened.

Holiday mode*
In holiday mode, the freezer compartment is operated at -18°C. Keep the appliance door closed for this purpose. The duration can be set from 1 to 90 days or the function can be switched off manually. In the event of a power failure, the function remains activated when the power returns. (*) Dependent on model.

Sabbath mode
In Sabbath mode, all visual and acoustic warnings are switched off until manual deactivation. Opening doors does not change the lighting. The ice cube maker and various functions are cancelled when Sabbath mode is activated; there is no alarm signal.

⚠️ The appliance door must be firmly closed, as visual and acoustic warnings are switched off.

In Sabbath mode, no error messages are displayed and no warnings are issued. In certain cases, the appliance may switch to emergency mode or may no longer be able to maintain the cooling temperatures for other reasons. Check the quality of the food and do not consume defrosted food!
Danger of food poisoning.

Ice cube mode
For information, see: Switching on and using the ice-maker (see page 23)

Water filter reminder
If the setting is activated, the amount of filtered water in litres and the remaining time until the filter is used up are displayed. Resetting resets measurement of the filtered water volume and the time elapsed since the last replacement to zero. The measurement must be reset each time the filter cartridge is replaced.

Water pipe cleaning
If ice cube mode is deactivated or the ice maker is not used for a long period of time, manual cleaning of the water pipe is recommended. During the process, position the ice cube container or a container suitable for collecting the water correctly under the ice maker and close the drawer. Repeat the cleaning process until the water is clean. Then wash the container.

6 Switching on and using the ice-maker

⚠️ Deactivate ice cube mode before cleaning the water pipe.

Condenser reminder
If the setting is activated, a reminder message appears every 180 days to clean the condenser manually. For the procedure, see: Care and maintenance (see page 27).

6.1 Changing the water filter

Depending on the water quality, the use of a water filter is recommended; a water filter is not strictly necessary if the water quality is high. The water filter ensures optimal water quality for making ice cubes from up to 3,000 l of water and for up to 12 months. When the filter is almost exhausted a corresponding message appears in the display.

For information on installing or changing the water filter: see the installation instructions.

7 Interior and accessories

The freezer drawers and ice cube bin can be removed. The height of the shelves and the door trays on the inside of the freezer compartment door can also be adjusted.

Freezer drawer

Diagram: Illustration of removing a freezer drawer.

The drawer is on guide rails.

• Remove the adjacent fastening screws (2x).
• Lift, pull out and remove the drawer.

Ice cube bin

Diagram: Illustration of the ice cube bin.

The ice cube bin is located in the top freezer drawer on the right.

• After being pulled out, make sure that the ice cube bin is put back in position correctly.

⚠️ Keep hands and fingers away from the ice-maker when in operation.

Shelves

Diagram: Illustration of adjusting shelves.

The shelves are height-adjustable:

• Lift the shelf and push it upwards to release it from its seat.
• Pull it outwards towards you. Position the shelf at the required height and reverse the procedure to reinstall.

To remove a shelf:

• After releasing the shelf from its seat, lift it all the way up and then pull out.

Door trays

Diagram: Illustration of adjusting door trays.

To adjust or remove the door trays located on the inside of the appliance door:

• Hold the door tray at both ends and push upwards until it comes out of its fixture.
• Pull it outwards. Reverse the steps to put the tray back in place.

? When the appliance is new, it may require a little more effort to adjust the door trays and shelves.

8 Tips and tricks

8.1 General information on using the appliance

• When closing an appliance door make sure that it forms a proper seal all the way round.
• Opening the door for long periods can cause a significant increase of the temperature in the refrigerating zones of the appliance.
• Make sure that food or food items on the glass shelves do not tip over when the appliance door is closed or prevent it from closing properly.
• Surfaces that can come in contact with food and accessible drainage systems must be cleaned regularly.
• Changing the temperature setting has no effect on the cooling rate. The fast freezing function increases the cooling rate.
• Placing a very warm or cold item directly in front of a temperature sensor above the top drawer of the freezer compartment can affect the temperature regulation of the freezing appliance adversely: it may cool too little or too much.
• Ensure that the air outlets are not blocked by food items.

8.2 Notes on storing and freezing food

• Activate the fast freezing function before putting the food or food items in the appliance (e.g. before going shopping).
• High-protein and high-fat foods are delicate/perishable and have a relatively short storage life.
• Observe best-before and use-by dates.
• Food can generally be stored for longer at low temperature settings. A temperature of -18 °C in the freezer compartment provide a balanced setting in terms of food quality and energy consumption – ideal if storing a large variety of products.
• There is a risk that freezing fresh food could cause food that is already frozen to partially thaw. Freeze smaller quantities and avoid contact with food that has already been frozen.
• Depending on the product, the following packaging materials are suitable: freezer bags, aluminium foil or plastic boxes. Freezer burn can be avoided by making the food packaging as airtight as possible.
• Do not refreeze food once defrosted! Only after being prepared (through cooking or frying) can food be refrozen.
• Blanch vegetables before freezing. Aubergines, sweet peppers, courgettes, mushrooms, asparagus and herbs do not have to be blanched.
• The following products are not suitable for freezing: radishes, lettuces, cucumbers, raw unshelled eggs, boiled eggs, dairy products such as yogurt, cream cheese and curd cheese and mayonnaise.
• Do not defrost frozen food at room temperature or on the heating. Food defrosts slowly in the refrigerator compartment. As a quick alternative, defrost in a microwave or steam cooker.

8.3 Notes on saving energy

• Leave the drawers, glass shelves and door trays as far as possible in the positions that they were in upon delivery. These ensure ideal temperature distribution and efficiency.
• Only open the appliance door when necessary and keep it open for as short a time as possible.
• Allow hot or warm food to cool down before putting it in the appliance.
• Store food that releases moisture in closed containers or covered. Moisture reduces the cooling capacity.
• For ideal air circulation: Do not store food and food items too close to each other.

9 Care and maintenance

9.1 General cleaning instructions

⚠️ Before cleaning, disconnect the appliance from the mains!

Do not use any abrasive cleaning agents or scouring cloths to clean the appliance. Take care not to press too hard when cleaning the plastic surfaces. Do not use acidic or strongly alkaline cleaning agents on metal surfaces. Take care not to damage the refrigerant circuit.
Risk of damage to the appliance.

Clean the steel surfaces with the microfibre cloth and special sponge supplied with the appliance. To bring the shine back to the steel, slightly dampen the microfibre cloth before using it. Please observe the detailed instructions contained in the set supplied.

Always wipe in the direction of the satin finish lines of the steel.

Do not use the sponge on aluminium surfaces such as the handles or glass shelf trims.

9.2 Cleaning the interior

For the hygienic storage of food, the interior should always be kept clean.

⚠️ Avoid bringing cold parts made of glass such as the shelves into direct contact with boiling water! Wash all removable accessories by hand, not in the dishwasher.
Risk of damage to the appliance or permanent deformation.

Clean the interior periodically with a mild soapy solution and wipe completely dry.

⚠️ Do not use water on the electrical parts, light bulbs or control panels.
Risk of damage to the appliance and its parts.

If the appliance is not to be used for a longer period of time, switch it off. Empty and clean the appliance. Leave the appliance door open.

9.3 Cleaning and care for the ice-maker

⚠️ Failure to follow the cleaning and care instructions can affect the quality of the ice cubes produced.

When using the appliance for the first time and each time after replacing the filter, it is advisable to discard the ice produced in the first 24 hours.

Clean the ice cube bin regularly simply by holding it under cool, running drinking water.

The filter must be changed whenever the LED on the control panel illuminates or when the system has not been used for a longer period of time (>30 days).

It is recommended that the ice cube dispensing system be disinfected with a sodium hypochlorite-based disinfectant which is suitable for use on materials that come into contact with food and does not change their properties. Flush the system through with at least 2 litres of water before use.

9.4 Cleaning the condenser

The condenser is located behind the front ventilation grille in the bottom part of the appliance. Use a vacuum cleaner with a soft brush attachment on full power to clean the slots in the ventilation grille. If there is a heavy build-up of dust, the ventilation grille can be removed in order to clean the condenser more thoroughly. A reminder appears in the display every 180 days. Clean the condenser and then reset the countdown reminder. How to reset the reminder : Using the functions and settings (see page 14).

• Switch off the appliance by pressing and holding the ⏻ button for 3 seconds.
• Wait for around 30 minutes until the condenser has reached the ambient air temperature.
• Remove the grille below the appliance door(s).
• Remove all dust deposits from the condenser, taking care not to damage it.
• Switch the appliance back on by pressing and holding the ⏻ button for 3 seconds.

⚠️ The fins on the condenser are sharp! Use suitable protective equipment for hands and arms in order to be able to clean the condenser safely.

10 Noises

The appliance can make various noises during operation. Although the appliance is noise-optimized, some noise cannot be eliminated completely. This noise depends on the size of the appliance, how it is installed and the cooling requirements (e.g. fast cooling), the ambient temperature and the installation conditions. Operating noises are particularly audible immediately after switching on the compressor; however, these noises become quieter as the appliance runs.

Unusual noises are often caused by improper installation. The appliance must be installed on a level and stable surface. In open kitchens or in the case of appliances installed in partitioned areas, normal operating noises may seem louder. This is not a fault but rather an effect of the design/architecture.

11 Trouble-shooting

This section lists faults that can be solved simply by following the instructions given. If the fault cannot be remedied, please contact Customer Services. Before contacting Customer Services:

• Please note down the serial number (SN), which is shown on the identification plate ?️, and
• the sequence of events that led to the fault.

12 Technical data

Product information in accordance with EU Regulation 2019/2016

Appliance-specific data is stored in the European Product Database for Energy Labelling (EPREL). To identify the appliance:

• scan the QR code on the energy label and follow the link or alternatively
• manually enter the «Type» designation in the EPREL database under the following link: https://eprel.ec.europa.eu/
• The product fiche can also be found at www.vzug.com under the corresponding product.

Warranty claim
The manufacturer's warranty is valid for 24 months starting from when the appliance is first put into service.

External dimensions
See installation instructions

Electrical connection
See identification plate ?️

Spare parts
V-ZUG Ltd complies with the applicable ecodesign regulations on the availability of spare parts.

Light sources

? Light sources may only be replaced by a service technician.

This product contains a light source of energy efficiency class D.

13 Disposal

13.1 Packaging

Never allow children to play with packaging material due to the danger of injury or suffocation. Store the packaging material in a safe location or dispose of it in an environmentally-friendly way.

13.2 Safety

Render the appliance unusable to prevent accidents caused by improper use (e.g. through children playing):

• Disconnect the appliance from the mains. With a fixed appliance, this is to be carried out by a qualified electrician. Then cut the mains cable off flush with the appliance.

13.3 Disposal

♻️ The «crossed-out wheeled bin» symbol requires the separate collection of waste electrical and electronic equipment (WEEE). Such equipment can contain hazardous, environmentally harmful materials.

These appliances are to be handed over to a designated collection point for the recycling of electrical and electronic equipment and must not be disposed of with unsorted household waste. And in this way, you will be helping to protect resources and the environment.

For more information, please contact the local authorities. ?️

Addresses of the importers

15 Service & Support

The «Trouble-shooting» section gives you valuable tips on how to deal with minor malfunctions yourself, saving you the time and trouble of calling out a service technician and any cost that goes along with it.

Information on the V-ZUG warranty can be found at www.vzug.com →Service →Warranty information. Please read this information carefully.

Please register your appliance straightaway online at www.vzug.com →Service →Warranty registration. This will allow you to take advantage of the best possible support in the event of a fault in the appliance during the guarantee period. You will require the serial number (SN) and appliance designation to register your appliance. You will find them on the identification plate ?️ of your appliance.

My appliance information:

SN: __________________________ Appliance: ________________________________

Please have this appliance information to hand when contacting V-ZUG. Thank you.

The identification plate ?️ is located on the left-hand side wall above the top freezer drawer.

Your repair order
At www.vzug.com →Service→Service number you will find the telephone number of your nearest V-ZUG service centre.

Technical questions, accessories, warranty extensions
V-ZUG is happy to help you with any general administrative or technical queries, to take your orders for accessories and spare parts and to inform you about our progressive service agreements. ?