Epson ET-2850: Getting Started

1 Unpack the Product

Remove all protective material from the product. Be careful not to touch the flat white cable or the ink tubes and their translucent cover.

Connect the power cord to the product and then to a power outlet.

Note: Do not connect the product to your computer yet.

2 Choose a Setup Method

The Epson Smart Panel app can help you set up your printer step-by-step using your smartphone or tablet. Download the app from your device's app store but do not launch it yet.

Press the power button to turn on the product.

Note: Do not connect the product to your computer yet.

Launch the app and follow the on-screen instructions to configure your product.

For information on connecting your product to a computer, using voice-activated printing, troubleshooting, or contacting Epson support, refer to the back of this poster.

3 Fill the Ink Tanks

Warning: Keep ink bottles out of reach of children and do not ingest ink. Handle ink with care. If you spill ink, wipe it up immediately with a damp cloth to avoid permanent stains. Ink splatters on clothing or other belongings may be impossible to remove.

Notes:

• Epson cannot guarantee the quality or reliability of third-party ink.
• Use the included ink bottles to set up the product. Some ink is used to charge the print head. These bottles may print fewer pages than replacement ink bottles.
• Epson strongly recommends using genuine ink for optimal print quality and performance.

1. Lift the scanner unit, open the ink tank cover, and then open the black (BK) ink tank cap.

2. Take the black (BK) ink bottle. Hold the bottle upright and slowly twist off the cap.

Caution: Do not shake or squeeze the ink bottle. Do not touch the top of the bottle after removing the cap.

3. Insert the bottle into the refill port. Do not use excessive force; it is designed to fit only the correct tank by color.

4. Wait until the ink fills the tank. Do not press the bottle or let it come into contact with any other surface. The ink flows into the tank and stops automatically when the tank is full. If ink does not flow, lift and reinsert the bottle.

5. Once the ink tank is full, remove the bottle and replace its cap securely. If there is ink left in the bottle, close it and store it for later use.

Note: Do not leave the ink bottle inserted; otherwise, the bottle may be damaged or ink may leak.

6. Securely close the black ink tank cap.

7. Repeat the previous steps for the other colors.

8. Close the ink tank cover, then close the scanner unit.

9. Lift the control panel, then press the power button to turn on the product. The power light will flash.

Note: If an error code is displayed, turn off the product and check that no protective material is inside.

10. Select your language.

Note: You can change this setting later using the product's control panel. For more information, see the online User's Guide.

11. When the Epson Smart Panel setup message appears on the LCD, select the option to continue setup.

12. When the message to refer to the Getting Started poster appears on the LCD, press and hold the Help button for 5 seconds.

13. Follow the on-screen instructions to start the ink charging process. Ink charging takes approximately 10 minutes.

Note: When the power light stops flashing, ink charging is complete. After the initial printer charging is finished, you can refill the tanks with any remaining ink. See the online User's Guide for instructions.

Caution: Do not unplug the product, turn it off, or lift the scanner unit during charging, as this will waste ink.

Note: Some ink is used for charging, and the remaining ink is available for printing.

14. Press the OK button to continue the initial setup.

15. Follow the on-screen instructions to adjust your product's print quality.

Note: You must load paper before you can adjust print quality. See the "Load Paper" section below for details. Select "Adjust Later" if you want to adjust print quality later. For more information, see the online User's Guide.

Caution: After setup, periodically check the ink levels to ensure they are not below the bottom lines of the tanks. Continued use when ink is below the bottom line may damage the product. See the online User's Guide for refilling instructions.

4 Load Paper

Refer to the online User's Guide for information on loading capacity, paper types and sizes, and loading envelopes.

1. Ensure ink charging is not in progress. Open the front cover, then lift the paper support and tilt it back slightly.

2. Slide the paper guides out completely.

3. Load paper with the printable side or glossy side up, short edge first, into the center of the rear paper feed.

Note: Ensure the paper is placed under the marks inside the paper guides.

Slide the paper guides against the paper, but not too tightly. Then, tilt the front cover back.

5. Pull out the output tray.

6. Select the paper settings on the product's control panel.

5 Install Software

Note:

• If your product did not include a CD, or if you are using a Mac or your computer does not have a CD/DVD drive, an internet connection is required to obtain your product's software.
• To print from a Chromebook, visit www.epson.com/support/chromebookprint (U.S.) or www.epson.ca/support/chromebookprint (Canada) for instructions.

1. Ensure the product is NOT CONNECTED to your computer.

Windows®: If the Found New Hardware window appears, click Cancel and disconnect the USB cable.

2. Insert your product's CD (Windows only) or download and run the product's software. For the latest software, visit www.epson.com/support/et2850 (U.S.) or www.epson.ca/support/et2850 (Canada).

3. Follow the on-screen instructions on your computer to run the setup program.

4. When the Select Your Connection screen appears, select one of the following connections:

• Wireless Connection: In most cases, the software installer will automatically try to set up your wireless connection. If setup fails, you may need to enter the network name (SSID) and password.
• Direct USB Connection: Ensure you have a USB cable (not included).

Mobile Printing and Voice Control

• Print directly from an Android device (v4.4 or later)*. Simply connect your printer and device to the same network and tap the menu icon to select the print option.
• Transform your mobile device into an intuitive and easy-to-use control center for printing and scanning with Epson Smart Panel. Download the app from your device's app store.
• Print remotely or when you are near your printer with Epson Connect™. Learn more at www.epson.com/connect (U.S.) or www.epson.ca/connect (Canada).
• Use voice assistants to print a variety of creative and everyday content from your Epson® product. Just add your product to an Epson Connect account, then link the account to a voice assistant. Visit www.epson.com/voice (U.S.) or www.epson.ca/voice (Canada) for more information.

*May require the Epson Print Enabler or Mopria Print Service app, available on Google Play™.

Troubleshooting

Network Setup Failed

• Ensure you selected the correct network name (SSID).
• Restart your router (turn it off and on again), then try reconnecting to the router.
• If a firewall message appears, click Unlock or Allow to let the setup continue.
• If your network security is enabled, ensure you entered the network password (WEP key or WPA passphrase) correctly. The password must be entered with the correct case.
• Print a network connection report to identify network issues and solutions. See the online User's Guide for instructions.

Lines or Incorrect Colors on My Prints

• Run a nozzle check to see if there are gaps in your print. Then, clean the print head if necessary. See the online User's Guide for more information.

Printer Screen is Dim

Ensure your product is turned on and press any button to wake the product from sleep mode.

Product Not Detected After Connecting with USB Cable

Ensure the product is turned on and properly connected.

Questions?

User's Guide

• Windows: Click the icon on your desktop or in the Apps screen to access the online User's Guide.
• Mac: Click the icon in the Applications/Epson Software/Guide folder to access the online User's Guide.
• If you do not have a User's Guide icon, visit the Epson website as described in the "Technical Support" section.

Technical Support

Visit www.epson.com/support/et2850 (U.S.) or www.epson.ca/support/et2850 (Canada) to download drivers, view manuals, and access FAQs. You can also contact Epson support.

Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 8 PM Pacific Time, Monday through Friday, and 7 AM to 4 PM Pacific Time, Saturday. Support hours and days are subject to change without notice. Long-distance charges may apply.

Recycling

Epson offers a recycling program for end-of-life equipment and ink bottles. Please visit www.epson.com/recycle (U.S.) or www.epson.ca/recycle (Canada) for information on returning your products for proper disposal.

Paper and Ink Purchase

For excellent results, use Epson papers and genuine Epson ink, designed specifically for Epson printers. You can purchase Epson papers and genuine Epson ink at www.epson.com (U.S. sales) or www.epson.ca (Canada sales) and from authorized Epson retailers. Call 1 800 GO-EPSON (1 800 463-7766 [U.S.]) or 1 800 807-7766 (Canada).

DESIGNED for EXCELLENCE™

Epson printers, ink, and specialty papers.

Replacement Ink for ET-2850

ENERGY STAR® certified.

EPSON and Epson Smart Panel are registered trademarks, EPSON Exceed Your Vision is a registered logotype, and Epson Connect is a trademark of Seiko Epson Corporation. Designed for Excellence is a trademark of Epson America, Inc. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Android, Chromebook, and Google Play are trademarks of Google LLC. General Notice: Other product names mentioned herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. The information in this document is subject to change without notice. © 2021 Epson America, Inc., 2/21 CPD-60022