ET-2400 Start Here

1 Unpack

Remove all protective materials from the product.

[Diagram: Protective materials being removed from the printer.]

Connect the power cord to the back of the product and to an electrical outlet.

[Diagram: Power cord connected to the printer and an electrical outlet.]

Note: Do not connect your product to your computer yet.

2 Choose a setup method

The Epson Smart Panel app can help you set up your printer through an interactive, step-by-step process using your smartphone or tablet.

To use your mobile device for setup, continue to step 1.

OR

If you do not want to use a mobile device for setup, skip to the "Fill ink tanks" section below.

Mobile Device Setup

1. Download the Epson Smart Panel app from your device's app store. Do not launch the app yet.
2. Unpack the black (BK) ink bottle. Hold the ink bottle upright and slowly turn the bottle cap to remove it.

   Caution: Do not shake or squeeze the ink bottle. Do not touch the top of the ink bottle after its cap is removed.

3. Insert the ink bottle into the filling port.

   [Diagram: Ink bottle being inserted into the filling port.]

   Note: Do not force the bottle into position; each bottle is keyed for each color.

Press the ? [power button] to turn on the product, then wait for the power and ink ? [ink light] lights to stay on. The ? [Wi-Fi symbol] lights flash alternately.

Note: Do not connect your product to your computer yet.

Launch the app and follow the instructions to set up your product. If necessary, tap the ➕ [plus icon] on the top right corner of the app's home screen, tap Start setting up, and follow the instructions to set up your product. For information on connecting your product to a computer, using voice-activated printing, solving problems, or for details on reaching Epson support, see the sections on the back of this sheet.

3 Fill ink tanks

Warning: Keep the ink bottles out of the reach of children and do not drink the ink.

Caution: This product requires careful handling of ink. If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off.

Notes:

• Epson cannot guarantee the quality or reliability of third-party ink.
• Use the ink bottles included with the printer to set up the product. Part of the ink will be used to charge the print head. These bottles may print fewer pages compared with replacement ink bottles.
• Epson strongly recommends the use of genuine ink to ensure optimal print quality and performance.

1. Open the ink tank cover, then open the cap for the black (BK) ink tank.

   Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank.

2. Unpack the black (BK) ink bottle. Hold the ink bottle upright and slowly turn the bottle cap to remove it.

   Caution: Do not shake or squeeze the ink bottle. Do not touch the top of the ink bottle after its cap is removed.

3. Insert the ink bottle into the filling port.

   [Diagram: Ink bottle being inserted into the filling port.]

   Note: Do not force the bottle into position; each bottle is keyed for each color.

4. Wait for the ink to fill the tank. Do not squeeze the bottle or allow it to contact any other surface.

   Note: Ink flows into the tank and stops automatically when the ink tank is filled to the upper line. If ink does not flow from the bottle, lift and reinsert the bottle.

5. When the ink tank is full, remove the ink bottle and securely close it with the bottle cap. If any ink remains in the bottle, store the bottle upright for later use.

   Note: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.

6. Securely close the black ink tank cap.
7. Repeat the previous steps for the other colors.
8. Close the ink tank cover.
9. Press the ? [power button] to turn on the product, then wait for the power and ink ? [ink light] lights to stay on. The ? [Wi-Fi symbol] lights flash alternately.
10. Press and hold the ⏹️ [stop button] for 5 seconds until the power light starts to flash and ink charging begins. Ink charging takes about 11 minutes.

    [Diagram: Stop button being pressed for 5 seconds.]

    Note: When the power light stops flashing, ink charging is complete. Once initial setup of the printer is complete, you can top off the ink tanks with any remaining ink. See the online User's Guide for instructions.

Caution: Do not unplug or turn off the product, or open the front cover while the product is charging or you'll waste ink.

Note: After some ink is used for charging, the rest is available for printing.

Caution: After setup, periodically inspect the ink levels to ensure they do not fall below the lowest lines on the tanks. Prolonged use when any level is below the lowest line could damage the product. See the online User's Guide for refilling instructions.

4 Load paper

See the online User's Guide for information about loading capacity, available paper types and sizes, and loading envelopes.

1. Make sure the product is done charging the ink. Then flip the feeder guard forward, raise the paper support, and tilt it backwards slightly.

   [Diagram: Feeder guard flipped forward, paper support raised and tilted.]

2. Slide the edge guides all the way out.

   [Diagram: Edge guides slid outwards.]

3. Load letter-size paper, glossy or printable side up and short edge first, in the middle of the rear paper feeder.

   [Diagram: Paper loaded into the rear paper feeder.]

4. Slide the edge guides against the paper, but not too tightly.

   [Diagram: Edge guides adjusted to the paper.]

5. Pull out the output tray, then raise the paper stopper.

   [Diagram: Output tray pulled out and paper stopper raised.]

Note: To check print quality, turn the printer off, then hold down the ⏹️ [stop button] while turning on the printer. If the printed patterns are missing segments, clean the print head by holding the ⏹️ [stop button] for 5 seconds, then print another nozzle check.

5 Install software

Notes:

• An Internet connection is required to obtain the product software.
• To print from a Chromebook™, go to epson.com/support/chromebookprint (U.S.) or epson.ca/support/chromebookprint (Canada) for instructions.

1. Make sure the product is NOT CONNECTED to your computer.

   Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable.

2. Download and run your product's software package. For the latest software, visit:
   • epson.com/support/et2400 (U.S.)
   • epson.ca/support/et2400 (Canada)
3. Follow the instructions on the computer screen to run the setup program.
4. When you see the Select Your Connection screen, select one of the following and follow the on-screen instructions:
   • Wireless connection: In most cases, the software installer automatically attempts to set up your wireless connection. If setup is unsuccessful, you may need to enter your network name (SSID) and password.
   • Direct USB connection: Make sure you have a USB cable (not included).

Mobile and voice-activated printing

• Print directly from your Android™ (v4.4 or later) device*. Simply connect your printer and device to the same network and tap the menu icon to select the print option.
• Turn your mobile device into an intuitive, easy-to-use printing and scanning control center with Epson Smart Panel. Download the app from your mobile device's app store.
• Print remotely with Epson Connect™. See your online User's Guide for instructions or learn more at epson.com/connect (U.S.) or epson.ca/connect (Canada).
• Use voice-activated assistants to print a variety of creative and everyday items from your Epson® product. Simply add your product to an Epson Connect account, then link the account to a voice-activated assistant. See epson.com/voice (U.S.) or epson.ca/voice (Canada) for more information.

* May require the Epson Print Enabler or Mopria Print Service app from Google Play™.

Any problems?

Network setup was unsuccessful.

• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to connect to it again.
• The printer can only connect to a network that supports 2.4 GHz connections. If your router offers both 2.4 GHz and 5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow to let setup continue.
• Print a network connection report to identify network problems and solutions. See your online User's Guide for instructions.

There are lines or incorrect colors in my printouts.

Run a nozzle check to see if there are gaps in the printout. Then clean the print head, if necessary. See the online User's Guide for more information.

Setup is unable to find my product after connecting it with a USB cable.

Make sure the product is on and the USB cable is securely connected.

Any questions?

User's Guide

Windows: Click the icon on your desktop or Apps screen to access the online User's Guide.

Mac: Click the icon in Applications/Epson Software/Guide to access the online User's Guide.

If you don't have a User's Guide icon, go to the Epson website, as described in "Technical support."

Videos

Visit epson.com/support/et2400videos (U.S.) or epson.ca/support/et2400videos (Canada) to view support videos (videos available only in English).

Technical support

Visit epson.com/support/et2400 (U.S.) or epson.ca/support/et2400 (Canada) to download drivers, view manuals, get FAQs, or contact Epson.

Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 7 AM to 4 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Recycling

Epson offers a recycling program for end-of-life hardware and ink bottles. Please go to epson.com/recycle (U.S.) or epson.ca/recycle (Canada) for information on how to return your products for proper disposal.

Need paper and ink?

Ensure brilliant results with Epson specialty and plain papers, engineered specifically for Epson printers. Find Epson papers and Epson Genuine Ink at epson.com (U.S. sales) or epson.ca (Canadian sales) and at Epson authorized resellers. Call 800-GO-EPSON (800-463-7766).

ET-2400 replacement inks

EPSON and Epson Smart Panel are registered trademarks, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation.

Designed for Excellence is a trademark of Epson America, Inc.

Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.

Mac is a trademark of Apple Inc., registered in the U.S. and other countries.

Android, Chromebook, and Google Play are trademarks of Google LLC.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

© 2022 Epson America, Inc., 2/22

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