Epson L3250/L3251 Start Here

1 Unpack

Remove all protective materials from the product.

Connect the power cord to the back of the product and to an electrical outlet.

Caution: Do not connect to your computer yet.

Note: Do not open the ink bottles until you are ready to fill the ink tanks. The ink bottles are vacuum packed to maintain reliability.

2 Choose a setup method

The Epson Smart Panel® app can help you set up your printer through an interactive, step-by-step process using your smartphone or tablet.

Option 1: Use your mobile device for setup

1. Download the Epson Smart Panel app from your device's app store. Do not launch the app yet.
2. Press the ⏻ power button to turn on the product.
3. Launch the app and follow its instructions to set up your product.

Note: Do not connect your product to your computer yet.

For information on connecting your product to a computer, using voice-activated printing, solving problems, or for details on reaching Epson support, see the sections on the back of this sheet.

Option 2: Skip mobile device setup

If you do not want to use a mobile device for setup, skip to the "Fill ink tanks" section below.

3 Fill ink tanks

Warning: Keep the ink bottles out of the reach of children and do not drink the ink.

Caution: This product requires careful handling of ink. If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off.

Notes:

• Epson cannot guarantee the quality or reliability of third-party ink.
• Use the ink bottles included with the printer to set up the product. Part of the ink will be used to charge the print head. These bottles will print fewer pages compared with replacement ink bottles.
• Epson strongly recommends the use of genuine ink to ensure optimal print quality and performance.

1. Open the ink tank cover, then open the cap for the black (BK) ink tank. Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank.
2. Unpack the black (BK) ink bottle. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the ink bottle. Do not touch the top of the ink bottle after its cap is removed.
3. Insert the ink bottle into the filling port. Note: Do not force the bottle into position; each bottle is keyed for each color.
4. Wait for the ink to fill the tank. Do not squeeze the bottle or allow it to contact any other surface. Note: Ink flows into the tank and stops automatically when the ink tank is filled to the upper line. If ink does not flow from the bottle, lift and reinsert the bottle.
5. When the ink tank is full, remove the ink bottle and securely close it with the bottle cap. If any ink remains in the bottle, store the bottle upright for later use. Note: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
6. Securely close the black ink tank cap.
7. Repeat the previous steps for the other colors (Cyan, Magenta, Yellow).
8. Close the ink tank cover.
9. Press the ⏻ power button to turn on the product, then wait for the power and the ink lights to stay on. The Wi-Fi light flashes alternately.
10. Press and hold the ■ stop button for 5 seconds until the power light starts to flash and ink charging begins. Ink charging takes about 11 minutes. Note: When the power light stops flashing, ink charging is complete. Once initial setup of the printer is complete, you can top off the ink tanks with any remaining ink. See the online User's Guide for instructions.

Caution: Do not unplug or turn off the product, or open the front cover while the product is charging or you'll waste ink.

Note: After some ink is used for charging, the rest is available for printing.

Caution: After setup, periodically inspect the ink levels to ensure they do not fall below the lowest lines on the tanks. Prolonged use when any level is below the lowest line could damage the product. See the online User's Guide for refilling instructions.

4 Load paper

See the online User's Guide for information about loading capacity, available paper types and sizes, and loading envelopes.

1. Make sure the product is done charging the ink. Then flip the feeder guard forward, raise the paper support, and tilt it backwards slightly.
2. Slide the edge guides all the way out.
3. Load A4- or letter-size paper, glossy or printable side up and short edge first, in the middle of the rear paper feeder.
4. Slide the edge guides against the paper, but not too tightly.
5. Pull out the output tray, then raise the paper stopper.

5 Install software

Notes:

• If you are using a Mac or your computer does not have a CD/DVD drive, an Internet connection is required to obtain the product software.
• To print from a Chromebook™, go to www.latin.epson.com/support/chromebookprint for instructions.

1. Make sure the product is NOT CONNECTED to your computer.
2. Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable.
3. Insert the product CD (Windows only) or download and run your product's software package. For the latest software, visit:
   L3250: www.latin.epson.com/support/L3250
   L3251: www.latin.epson.com/support/L3251
4. Follow the instructions on the computer screen to run the setup program.
5. When you see the Select Your Connection screen, select one of the following and follow the on-screen instructions:
   • Wireless connection: In most cases, the software installer automatically attempts to set up your wireless connection. If setup is unsuccessful, you may need to enter your network name (SSID) and password.
   • Direct USB connection: Make sure you have the USB cable ready.

Mobile and voice-activated printing

• Print directly from your Android™ (v4.4 or later) device*. Simply connect your printer and device to the same network and tap the menu icon to select the print option.
• Turn your mobile device into an intuitive, easy-to-use printing and scanning control center with Epson Smart Panel. Download the app from your mobile device's app store.
• Print from wherever you are, next to your printer or remotely, with Epson Connect™. Learn more at www.latin.epson.com/connect.
• Use voice-activated assistants to print a variety of creative and everyday items from your Epson® product. Simply add your product to an Epson Connect account, then link the account to a voice-activated assistant. See www.latin.epson.com/support/voice for more information.

*May require the Epson Print Enabler or Mopria Print Service app from Google Play™.

Any problems?

Network setup was unsuccessful.

• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to connect to it again.
• The printer can only connect to a network that supports 2.4 GHz connections. If your router offers both 2.4 GHz and 5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow to let setup continue.
• Print a network connection report to identify network problems and solutions. See your online User's Guide for instructions.

There are lines or incorrect colors in my printouts.

Run a nozzle check to see if there are gaps in the printout. Then clean the print head, if necessary. See the online User's Guide for more information.

Setup is unable to find my product after connecting it with a USB cable.

Make sure the product is on and the USB cable is securely connected.

Technical support

Visit www.latin.epson.com/support and search for your product to download drivers, view manuals, get FAQs, or contact Epson.

You can also speak to a service technician by calling one of these numbers:

*Contact your local phone company to call this toll-free number from a mobile phone.

If your country does not appear on the list, contact your nearest Epson sales office. Toll or long distance charges may apply.

Need paper and ink?

Ensure brilliant results with Epson specialty and plain papers, engineered specifically for Epson printers. You can purchase them from an Epson authorized reseller. To find the nearest one, visit www.latin.epson.com or contact Epson as described in "Any questions?" on this sheet.

L3250/L3251 replacement inks

Any questions?

User's Guide

Windows: Click the icon on your desktop or Apps screen to access the online User's Guide.

Mac: Click the icon in Applications/Epson Software/Guide to access the online User's Guide.

If you don't have a User's Guide icon, go to the Epson website, as described in "Technical support."