EZVIZ DB2 Smart Doorbell User Manual

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED. All information, including wordings, pictures, and graphs, are the properties of Hangzhou EZVIZ Software Co., Ltd. (referred to as "EZVIZ"). This user manual (referred to as "the Manual") cannot be reproduced, changed, translated, or distributed without prior written permission from EZVIZ. EZVIZ makes no warranties regarding the Manual, express or implied.

About this Manual

The Manual provides instructions for using and managing the product. Pictures, charts, images, and other information are for description and explanation only and are subject to change without notice due to firmware updates or other reasons. The latest version can be found on the EZVIZ website (www.ezviz.com).

Revision Record

New release – January, 2021

Trademarks Acknowledgement

EZVIZ™, and other EZVIZ trademarks and logos are properties of EZVIZ. Other trademarks and logos mentioned belong to their respective owners.

Legal Disclaimer

To the maximum extent permitted by applicable law, the product is provided "AS IS", with all faults and errors. EZVIZ makes no warranties, express or implied, including without limitation, merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement of third party rights. EZVIZ, its directors, officers, employees, or agents will not be liable for any special, consequential, incidental, or indirect damages, including loss of business profits, business interruption, or loss of data, even if EZVIZ has been advised of the possibility of such damages. EZVIZ's total liability for all damages will not exceed the original purchase price of the product. EZVIZ is not liable for personal injury or property damage resulting from product interruption or service termination caused by: improper installation or usage, protection of national or public interests, force majeure, or actions by yourself or a third party. Use of the product with internet access is at your own risk. EZVIZ is not responsible for abnormal operation, privacy leakage, or other damages resulting from cyber attacks, hacker attacks, virus inspection, or other internet security risks, though EZVIZ will provide timely technical support if required. Surveillance and data protection laws vary by jurisdiction; users must check relevant laws before using the product. EZVIZ is not liable if the product is used for illegitimate purposes. In case of conflict between this disclaimer and applicable law, the latter prevails.

Overview

1. Package Contents

The package includes the following items:

• Doorbell (x1): The main video doorbell unit.
• Mounting Plate (x1): A flat plate for mounting the doorbell.
• Inclined Mounting Plates (x2): Angled plates to adjust the doorbell's viewing angle.
• Chime (x1): An indoor unit that rings when the doorbell is pressed.
• Foam Sticker (x1): Adhesive foam for mounting.
• Drill Template (x1): A paper guide for marking drill holes.
• Plate Foam (x1): Foam padding for the mounting plate.
• Wire Connector (x3): Connectors for electrical wires.
• Screwdriver (x1): A tool for fastening screws.
• Pin (x1): A small pin, likely for reset or disassembly.
• U-shaped Wire (x2): Short wires with connectors for connecting to terminals.
• Installation Guide (x1): Printed instructions.
• Screw Kit (x2): Assorted screws and wall anchors.
• Power Cable (x1): Cable for charging the doorbell.
• Regulatory Information (x2): Documents detailing compliance.
• Quick Start Guide (x1): A brief setup guide.

Tools You May Need

• Drill (x1): Recommended with a 6mm diameter bit.

2. Basics

Doorbell

The doorbell unit features the following components:

• PIR Sensor: Detects motion.
• Lens: Captures video.
• Power Port: For power connection.
• Light Sensor: Detects ambient light levels.
• LED Indicator/Doorbell Button: Provides status feedback and is the button to press.
• Terminals: For connecting wires.
• Power Button: Used to turn the device on or off.
• Dismantle Hole: For disassembling the doorbell.

Chime

The chime unit features the following components:

• Antenna: For Wi-Fi connectivity.
• Micro SD Card Slot: For local storage (card sold separately).
• RESET Button: For resetting the device.
• LED Indicator: Provides status feedback.

Setup

? It is recommended to place the chime within 4 meters from where the doorbell is installed.

1. Power-on

1. Short press the power button for 1 second to turn on the doorbell. The doorbell LED indicator turns blue for 3 seconds and then goes out, indicating it is on.
2. Plug the chime into a power outlet (within 4 meters from the doorbell). When the LED indicator is fast-flashing blue, it is ready for Wi-Fi connection.

2. Add to EZVIZ App

1. Create a user account: Connect your mobile phone to Wi-Fi. Search for "EZVIZ" in the App Store or Google Play™. Download and install the EZVIZ app. Launch the app and register an EZVIZ user account.
2. Add chime to EZVIZ: Log in the EZVIZ app. On the Home screen, tap the "+" icon in the upper-right corner to go to the scan QR code page. Scan the QR code on the body of the chime. Follow the EZVIZ app wizard to finish Wi-Fi configuration. The doorbell will connect to the network by automatically connecting to the chime.

Troubleshooting Connection Issues

• Press the doorbell button to check. The chime ringing indicates a successful connection.
• If the doorbell network connection fails, adjust the chime's position. Keep the chime and doorbell within 4 meters.
• If the doorbell beeps twice and the LED indicator is fast-flashing blue, the network is not connected. Check the network and Wi-Fi password.
• If the doorbell beeps twice and the LED indicator is solid blue, the network is connected but failed to register to the platform. Check the network and use your cell phone for assistance.

Installation

Please visit the link below to watch the installation video: EZVIZ DB2 Tutorial Video

1. Doorbell Installation

• Recommended installation height: 1.2m-1.5m.
• Situations not recommended for installation (may affect network connection): Iron doors; Corners of load-bearing walls.
• Ensure Wi-Fi configuration of the chime is finished and its LED indicator is solid blue before installation.

Step 1: Installation preparation.

• If you have an existing doorbell system or a mechanical/electronic chime, you can replace the existing doorbell with the EZVIZ doorbell. Ring the existing doorbell first to ensure it's working.
• Determine the mounting position of the doorbell and check if existing holes can be reused.

? If you don't have a doorbell or chime installed, skip step 1 and proceed to step 2.

Step 2: Shut off the electricity at the breaker.

A diagram shows a typical electrical breaker box with multiple switches.

? Note: Always be careful when handling electricity wiring. Consult a qualified electrician if you are not comfortable doing it yourself.

Step 3: Select the mounting plate.

Use the standard mounting plate, or one of the inclined mounting plates as a supplementary bracket for a specific viewing angle.

Diagrams illustrate mounting plates: one without an inclined plate, and one with an inclined plate at 15° (Fig.1) or 5° (Fig.2).

Step 4: Install the mounting plate.

For users with existing doorbells/chimes: remove the old doorbell, take out existing wires, and pass them through the mounting plate.

Option A (for smooth wall)

Stick the plate foam onto the mounting plate and then paste the assembly to the wall.

A diagram shows the plate foam being applied to the mounting plate.

Option B (for uneven wall)

Place the drill template onto the chosen mounting surface. Optionally, drill four screw holes and insert anchors. Anchors are not needed for wooden doorframes.

A diagram shows a drill making a hole, and an anchor being inserted. Another diagram shows the mounting plate being fixed with mounting screws, with emphasis on the upper two screws first.

? It is recommended to use a drill with a diameter of 6mm.

Step 5: Install the doorbell.

Option A (with existing wires)

Connect the existing doorbell wires to the terminals at the back of the EZVIZ doorbell and tighten the terminal screws. A diagram shows wire connectors and U-shaped wires connecting the doorbell terminals.

Install the doorbell to the mounting plate.

Option B (without existing wires)

Install the doorbell to the mounting plate.

Diagrams show the doorbell being attached to the mounting plate for both options.

Step 6: Restore power at the breaker.

A diagram shows the electrical breaker box again.

2. Micro SD Card Installation (Optional)

Insert the micro SD card (sold separately) into the card slot as shown in the figure below.

A diagram shows a micro SD card being inserted into the chime's card slot.

In the EZVIZ app, navigate to Device Settings and tap "Storage Status" to check the SD card status. If it displays "Uninitialized", tap to initialize it. The status will change to "Normal" and the card can store videos.

Maintenance

1. Direct Charging

Connect the doorbell to a power outlet via the power adapter.

A diagram shows the doorbell connected to a power adapter, which is plugged into a power outlet.

• When charging, the doorbell will automatically turn on.
• If the doorbell is installed outdoors, use a waterproof power cable for charging.

2. Disassemble and Charge

• Turn off the tamper alarm on the EZVIZ app.
• Use the provided pin to press and hold the hole on the bottom of the doorbell. Simultaneously, push the doorbell upwards and then detach it.
• Connect the doorbell to a power outlet via the power adapter.

A diagram illustrates the disassembly process.

? Please make sure to shut off the electricity at the breaker before removing the doorbell if it is wire-connected.

EXPOSURE TO RADIOFREQUENCY RF

The frequency bands and nominal limits of transmitted power applicable to this radio device are:

For additional information, refer to www.ezviz.com/eu.

View Your Device

The app interface may differ due to version updates; the interface of the app installed on your phone prevails.

1. Live View

When you launch the EZVIZ app, the device page displays the live feed. You can view and listen, take snapshots, record videos, and choose video definition as needed.

A diagram shows the EZVIZ app interface displaying a live view from the doorbell. It includes icons for various functions.

Swipe left and right across the screen to see more icons.

? Please refer to the actual interface for specific information.

Settings

In the settings page, you can configure the doorbell's parameters.

Initiatives on the Use of Video Products

Thank you for choosing EZVIZ products. As a high-tech company, EZVIZ recognizes the role technology plays in improving efficiency and quality of life, while also acknowledging the potential harm of improper usage. Video products can record clear images, preserving facts, but may infringe on third-party rights if improperly distributed or processed. EZVIZ promotes "Technology for the Good" and requests all users to comply with applicable laws, regulations, and ethical customs to foster a better community.

Please read the following initiatives carefully:

1. Privacy Expectation: Users have a reasonable expectation of privacy. Video product installation should not conflict with this. Provide clear warning notices in public areas, specifying the monitoring range. In non-public areas, evaluate third-party rights and interests, obtain consent, and avoid installing highly-invisible products.
2. Purpose of Recording: Video products record real activities within specific time and space. Users must reasonably define their scope of rights to avoid infringing on third-party privacy or portraits.
3. Data Usage and Responsibility: Video products generate image data, including biological data like facial images, which can be further processed. Data controllers must comply with laws, regulations, international norms, social morality, and respect individual privacy.
4. Security and Data Protection: Stakeholder rights, values, and demands must be considered. Product and data security are crucial. Users must take measures to ensure data security, avoid leakage, improper disclosure, or misuse by setting access controls and optimizing network security.
5. Responsible Use: Video products contribute to social security. Abuse of these products in violation of human rights or leading to criminal activities is contrary to their intent. Users should establish evaluation and tracking mechanisms to ensure products are used properly and in good faith.