ZINUS Platforma Mattress Foundation

Components

An exploded view of the ZINUS Platforma Mattress Foundation frame. Components are labeled with letters (A-G) and numbered parts (1-8). Quantities are indicated, such as 'A x 2 pcs', 'B x 2 pcs', 'C x 2 sets', 'D x 1 pc', 'E x 2 pcs', 'F x 2 pcs', 'G x 2 pcs', and hardware packs labeled 'x 8 pcs' (screws) and 'x 1 pc' (tool).

• A x 2 pcs
• B x 2 pcs
• C x 2 sets
• D x 1 pc
• E x 2 pcs
• F x 2 pcs
• G x 2 pcs
• Screws x 8 pcs
• Screws x 8 pcs
• Tool x 1 pc

Assembly Instructions

Easy Assembly by Following 1, 2, 3...

Numbers must match for secure assembly.

The assembly process involves connecting various frame parts using screws and specific orientations. Follow the numbered steps carefully.

1. Step 1: Connect part B to the end of part 1. An arrow indicates the direction of connection. This step is repeated twice (x2).
2. Step 2: Connect part C to part 2, securing it with screw A. An arrow indicates the direction. This step is repeated twice (x2).
3. Step 3: Connect part A to the end of part 3. An arrow indicates the direction of connection. This step is repeated twice (x2).
4. Step 4: Connect part C to part 4, securing it with screw A. An arrow indicates the direction. This step is repeated twice (x2).
5. Step 5: Illustration showing the partially assembled frame, highlighting the connections made in steps 1-4, with numbered parts 1, 2, 3, and 4 visible.
6. Step 6: Connect part F to part 5, securing it with screw D. An arrow indicates the direction. This step is repeated twice (x2).
7. Step 7: Connect part D to part 6, securing it with screw A. An arrow indicates the direction. This step is repeated twice (x2).
8. Step 8: Connect part B to part 7, securing it with screw E. An arrow indicates the direction. This step is repeated twice (x2).
9. Step 9: Connect part C to part 8, securing it with a screw. An arrow indicates the direction. This step is repeated twice (x2).
10. Step 10: Illustration showing the fully assembled metal frame with all slats in place, ready for mattress placement.
11. Step 11: Close-up view of the assembled frame with slats. A red and blue arrow indicates to peel off the upper strip of non-slip tape. Text states: "Please peel off the upper strip. Non-slip tape keeps your mattress in place."
12. Step 12: A dotted outline of a mattress is shown placed on top of the assembled ZINUS Platforma Mattress Foundation.

Return Policy

If you wish to return the ZINUS Platforma Mattress Foundation, please contact ZINUS Customer Service directly before returning the product to the retailer. Customer Service can assist with concerns and questions. Contact them via email at customerservice@zinusinc.com or submit a request at https://support.zinus.com. The item must be returned in good condition, in its original box, with all original proof of purchase, parts, and accessories, within the timeframe specified by the retailer.

5-Year Limited Warranty Statement For Manufacturing Defects

This warranty covers manufacturing defects only and does not cover damages from misuse. To maintain your warranty, comply with the conditions stated.

• Register your product at www.zinus.com/resources/register for warranty and product information.
• The warranty is valid for 5 years from the date of purchase against manufacturing defects. An original sales receipt is required. The warranty applies only to the product itself and not to any mattress placed on it.
• A manufacturing defect is defined as the product breaking under normal use, failing to provide proper support (a smooth, flat, rigid surface). Stop using the product immediately and contact customer service if a defect is encountered. Minor loose metal welds from transit or normal use are not considered defects unless 5 or more are loose at the time of purchase. The manufacturer is not responsible for improper consumer assembly.
• This warranty applies to products purchased new from authorized dealers and used properly. Proper use includes placing the product on a level surface with even weight distribution and without abuse.
• If the product fails due to manufacturing defects, ZINUS will repair or replace it at its discretion, potentially substituting comparable materials or models.
• Consumers are responsible for transportation and removal costs if the product requires inspection for a warranty claim.