Telstra Smart Modem Gen 3 – Guest Network Method

Login into the Telstra Smart Modem

Image showing the Telstra Smart Modem Gen 3 packaging and the modem unit.

Step 1: Access Modem Interface

Open a web browser.
Type http://mymodem into the address bar and press Enter.
Enter the username, which is by default "admin".
Enter the password. This password can be found on the base of your router. Note: It may differ from your Wi-Fi password.

Screenshot of the Telstra Smart Modem Gen 3 login page displayed in a web browser. It prompts for username and password. A 'Sign In' button is present.

Close-up of the modem's base label, displaying model number (Cobra XH), serial numbers, and MAC address.

Configure Guest Wi-Fi Settings

The red arrow indicates the Wi-Fi icon ?. The green arrow points to the 'ON' toggle for the Split setting.

Steps:

Click on the Wi-Fi icon ?.
On the displayed interface, select the "Guest" tab.
Ensure "Split" is set to the ON position.
Ensure "State" is set to the ON position.
Change the security mode to "WPA2-PSK".
Write down the SSID (network name) and the Wireless password. You will need this information later.

Screenshot of the Telstra Smart Modem Gen 3's Wi-Fi configuration interface. The Guest network settings are visible, including options for Split, State, SSID, Security Mode, and Wireless Password.

Save Settings

Click to save the settings.
Close the page.

Connect Smart Device to Guest Network

Pairing Method:

On your phone's Wi-Fi settings, select the "Guest" Wi-Fi signal.
Enter the wireless password you previously wrote down.
To commence the pairing method on your smart device, open the Mirabella Genio app.
Ensure the indicator light on your device is blinking.
In the app, when prompted for the Wi-Fi name and password, ensure the Wi-Fi name is "Guest" and use the wireless password you noted earlier.

Troubleshooting:

If the fast-blinking EZ method does not work, try the slow blinking AP method.

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