INSTRUCTION MANUAL
Image Mate 4
Please read this instruction manual carefully before using this product.
INTRODUCTION
GREETING
Thank you for purchasing ELMO Document Camera. This manual will guide you through using Image Mate 4, the Document Camera controller software. Please read this manual carefully before using Image Mate 4.
NOTE
- The sample screens shown in this manual may differ from those you see while using the software.
- For the latest instruction manual, installation manual and firmware information, go to the ELMO web site.
- When using Image Mate 4, be sure to refer to the instruction manual supplied with the Document Camera.
- Depending on the OS, Image Mate 4 may not display the correct fonts.
- This software can only be used with our document camera. (Cannot be used with other companies' document cameras)
INSTALLING / UNINSTALLING
INSTALLING
- Go to Elmo official website. http://www.elmousa.com/ http://elmoeurope.com/en/html/download/02.php
- Select "Image Mate 4".
- Click "Download" and read the "Precautions on the handling of the downloaded data". Click "Agree".
- Downloading will start after a short while. * If you cannot find the downloaded file, check the download folder of your computer.
- Run "ImageMate4Setup.msi" after the downloading is completed. Follow the instructions displayed in the installation window of Image Mate 4.
- The icons [IM] will be created on the desktop after the installation is completed.
UNINSTALLING
To remove Image Mate 4 from your computer, go to “Start menu” and go to "Settings" > "System" > "Apps & features", and uninstall Image Mate 4.
Image Mate 4
STARTING IMAGE MATE 4
Start Image Mate 4 from a shortcut [IM] on the desktop.
Select the desired camera to display by the following procedure. The camera will not be recognized when it is not turned on. Connect the camera to a running computer via the USB cable (bus power).
CAUTION Image Mate 4 may not start if the USB cable is connected before starting Image Mate 4. Start Image Mate 4 before connecting the camera via the supplied USB cable.
HOW TO SELECT THE CAMERA
The live image of the camera appears after Image Mate 4 is started when the Document Camera is connected to a computer via the USB cable.
The following Camera Selection window appears when a computer is connected to several cameras via the USB cable.
Camera Selection window description: Displays connection status (Connecting, Connected), camera names (e.g., MX-1 Disconnect, TX-1 9999001), camera types (USB, WiFi), and an Exit button.
<Connection procedure>
- Click the selected camera name.
- The connection status changes to “Connecting" [Connecting].
- The connection status changes to “Connected" [Connected] after the connection is established. *The software will cancel the selection and start to connect to the other selected camera if the camera name of the other camera is selected after the connection is established. *The connection will be disconnected if [Disconnect] is pressed.
- The camera selection window disappears and the live image of the camera appears.
SCREEN AND ICONS
The live image of the camera is displayed when Image Mate 4 is started.
Description of screen layout: A monitor screen displays a live image from the document camera. On the right side of the screen, there is a vertical bar with various control icons.
Control icons
| Icon | Name | Function |
|---|---|---|
| [Remote Control Icon] | Remote control | To display the remote control window. (See page 9) |
| [Capture Icon] | Capture | To save the currently displayed image as a still image. (See page 10) |
| [Record Icon] | Start recording/ Stop recording | To start and stop recording. (See page 10) |
| [Open Folder Icon] | Open | To open the destination folder of still image files or video files recorded with Image Mate 4. |
| [Freeze Icon] | Freese | To pause the image. Click this icon again to resume the image. |
| [Rotate Icon] | Rotate Image | To rotate the image by 180°. *During the freeze, rotation of the image is not possible. |
| [Settings Icon] | Live Setting | To configure Resolution settings, Camera mode settings and Camera settings. (See page 12) |
| [Camera List Icon] | Camera selection | To display a list of connected cameras. Select the camera to display. |
| [Info Icon] | Show version | To display the version information of the connected Document Camera and Image Mate 4. |
| [Exit Icon] | Exit | To close Image Mate 4. A confirmation message will be displayed when this icon is clicked. Click “OK” to close Image Mate 4. |
REMOTE CONTROL WINDOW
You can control the Document Camera from the remote control window. Each function can be operated by pressing respective buttons. The remote control window can be moved by dragging.
Description of remote control window: A circular interface with buttons for Auto Focus (AF), Zoom In (+), Zoom Out (-), Brightness (Up/Down arrows), and Reset Brightness (circular arrow icon).
| Button | Name | Function |
|---|---|---|
| [AF Button] | Auto Focus | To focus automatically. |
| [Zoom In Button] | Zoom in | To enlarge the image. |
| [Zoom Out Button] | Zoom out | To shrink the image. |
| [Brightness Up Button] | Brightness (brighten) | To brighten the image. |
| [Brightness Down Button] | Brightness (darken) | To darken the image. |
| [Reset Brightness Button] | Reset Brightness | To return the brightness setting to factory default setting. |
CAPTURING A STILL IMAGE / VIEWING A STILL IMAGE
CAPTURING A STILL IMAGE
The currently displayed image can be captured and saved as a still image. A still image of the currently displayed image will be captured when [Capture Icon] is pressed. The captured still image will be saved in a folder.
VIEWING A STILL IMAGE
The destination folder of captured still images is [Pictures/ELMO Interactive Toolbox/rec]. The destination folder can be opened from [Open Folder Icon] in the control menu. (The destination folder may differ depending on the OS.)
- Click [Open Folder Icon] in the menu to open the destination folder.
- Double-click a still image file to view it.
RECORDING VIDEO / VIEWING VIDEO
RECORDING VIDEO
The currently displayed image of the Document Camera can be recorded and saved as a video file. When a microphone is connected to a computer, you can also record audio. Recording of the currently displayed image will be started when [Record Icon] is pressed. The recorded video file will be saved in a folder. There are some limitations on saving the recorded video file in a folder.
| Resolution | Live video streaming | Recording resolution |
|---|---|---|
| 4:3 | 3M 2048×1536 30fps | 1280x960 30fps |
| 13M 4160×3120 21fps | 1280x960 30fps | |
| 16:9 | 720P 1280×720 60fps | 1280×720 60fps |
| 1080P 1920×1080 30fps | 1280×720 30fps | |
| 1920×1080 60fps | 1280×720 60fps | |
| 4K | 3840×2160 30fps | 1280×720 30fps |
CAUTION
- Recording may not be performed correctly depending on the performance of your computer or the network condition.
- The resolution will be changed according to the recording resolution during recording.
- The performance may be degraded when connecting with the USB2.0.
*The Start recording icon [Record Icon] changes to the Stop recording icon during recording. You can stop recording by pressing the Stop recording icon.
This icon [Recording Indicator Icon] appears during video recording. The color of this icon changes between red and white during video recording.
VIEWING VIDEO (SAME DESTINATION FOLDER AS A STILL IMAGE)
- Click [Open Folder Icon] in the menu to open the destination folder.
- Double-click a video file to view it.
NOTE
- Depending on the performance of your computer or type of the file, you may not be able to view the captured still image or recorded video correctly.
- Depending on the playback environment, some video files recorded by Image Mate 4 may not be played back.
- The recording time may differ from the created video time.
LIVE SETTINGS
Resolution Settings, Camera Mode settings and Camera Settings can be configured.
Description of Live Settings window: Shows initial settings for Resolution, Frame rate, Brightness, Contrast, etc., for USB3.0.
Resolution Settings
*The image shows the initial settings. (USB3.0)
| Item | Setting value | Frame rate USB3.0 | Frame rate USB2.0 | Description |
|---|---|---|---|---|
| Resolution/ Framerate | VGA | 30fps | 30fps | The image quality increases in the order as indicated by the arrow, while the network load also increases. As the network load increases, the image distortion tends to occur, preventing smooth video playback. |
| XGA | 30fps | 30fps | ||
| 720p | 60fps | 30fps | ||
| QVGA | 30fps | 30fps | ||
| 1080p | 60fps | 30fps | ||
| 3.0M | 30fps | 18fps | ||
| 4K | 30fps | These settings are not available when connecting with the USB2.0. | ||
| 13.0M | 21fps |
The available frame rate varies depending on the selected resolution.
Image format: MJPG. The image format of the MX-1 is MJPG.
Camera Mode
| Item | Setting value | Description |
|---|---|---|
| Color mode | Normal | To display the image in color. |
| Gray | To display the background in black and the light color in gray. | |
| Negative | The brightness or darkness of the image and the color of the image will be reversed. | |
| B&W | To display the image in black and white. | |
| Scene mode | Normal | To clearly display photos or documents with color. |
| Document | To clearly display text documents. | |
| Priority mode | Binned | The speed takes precedence over image quality. |
| Resized | The image quality takes precedence over speed. |
Camera Settings
| Item | Setting range | Description |
|---|---|---|
| Brightness | 0~12 | To adjust the brightness. It does not follow the brightness of the shooting environment. |
| Contrast | 0~20 | To adjust the level of contrast of texts and lines. |
| Hue | -180~180 | To adjust the color tone of the image. |
| Saturation | 0~31 | To adjust the saturation of the image. |
| Sharpness | 5~15 | To adjust the clarity of the image. |
| Gamma | 100~200 | To adjust the image characteristics of the input/output devices. Adjust the value according to your preference. |
| White Balance | 2000~8000 | To adjust the level of red color and blue color in the image manually. |
| Focus | [Note 1] 100~3000 | To adjust the focus. |
| Exposure | -10~1 [Note 1] | To adjust the exposure level. If you remove the tick from the check box of “Auto” [Checkbox], the above brightness setting will be disabled. |
| Noise reduction | 0~10 [Note 1] | To adjust the level of noise reduction. |
| Power Line Frequency | 50Hz 60Hz | When you notice a light flickering, set this value same as the power frequency of your area. |
| Backlight compensation | On Off | To prevent the object in the center of the image from becoming dark when there is a strong backlight behind the object. |
| Low light compensation | On Off | When this setting is set to On, the camera automatically selects the appropriate brightness for the shooting in dark environment or in an environment where the brightness changes abruptly. |
| Anti-flicker | On Off | To reduce the flickering in the image by adjusting the brightness. |
[Note 1] If you remove the tick from the check box of "Auto" [Checkbox] at the right of the setting items, you can set the value as you wish.
* The Camera mode settings and Camera settings will be initialized when the Default button is pressed.
SYSTEM REQUIREMENT
Your computer must meet the following requirements to use Image Mate 4.
| OS | Windows 8.1 (32 / 64bit) Windows 10 (32 / 64bit) |
|---|---|
| CPU | Intel Core i5 2GHz more(4K) Intel Core i3(2K) |
| RAM | 2GB more |
| Resolution | 1024 x 768 more |
| USB | USB 3.0 |
| Compatible Document Camera | P30HD / P100HD / P10HD / MO-1 / MO-1w / L-12 / TT-12 / L-12i / TT-12i / L-12iD / TT-12iD / L-12tx / TT-X1 / TT-L1 / TX-1 / LX-1/ MX-1/ MX-P/ PX-10E / PX-30E / MO-2 / MA-1 / MX-P2 / OX-1 / L-12F / L-12W / MX-P3 ※PX-10E / PX-30E does not support UAC ※Optoma / Aver / HoverCam / IPEVO / Lumens are non-compliant manufacturers. Can't connect. |
Note
- If your computer does not meet the system requirements or depending on the performance of your computer, the frame rate during the live video streaming or recording may decrease.
TROUBLE SHOOTING
BEFORE CONTACTING SUPPORT
Symptom
Document camera has not been detected.
Cause
The USB cable is disconnected.
Remedy
Remove the USB cable and connect again. If the problem still persists, restart Image Mate 4.
Symptom
There is a delay or decrease in the frame rate.
Remedy
Close all other applications on your computer. If you have not updated your Windows, update it immediately to keep your Windows up-to-date. This may improve the problem.
Symptom
Video recording cannot be performed properly.
Remedy
Video recording may not be possible if your computer does not meet the system requirements.
Symptom
There is a distortion in the Live image.
Remedy
The image distortion can be reduced by decreasing the resolution and frame rate. If you are using a 32bit computer, you may not be able to achieve the full performance when the resolution is set to high such as 4K and 13K. Decreasing the resolution or using a 64bit computer may improve the problem.
Symptom
4K video images cannot be displayed.
Remedy
Verify that your system meets the following requirements: Processor: Intel® Core i7 or higher Memory: 16GB Graphic board: GeForce GTX750 or higher
Symptom
Image Mate 4 does not start.
Remedy
Image Mate 4 may not start if the USB cable is connected before starting a computer. Start Image Mate 4 before connecting the USB cable.
REFERENCE
DISCLAIMER
The contents of this manual and Image Mate 4 are subject to change without prior notice. Our software may not function as intended due to compatibility issues with the peripheral devices and existing software installed in your computer. ELMO Co., Ltd. cannot be held responsible for either direct or indirect damages suffered by users while using our software.
TRADEMARKS
The following trademarks and registered trademarks are used in this manual.
ELMO is a registered trademark of TECHNO HORIZON Co., Ltd. Image Mate is a trademark or registered trademark of TECHNO HORIZON Co., Ltd. Intel is a registered trademark of the Intel Corporation. The full title for Windows® 8.1 is the Microsoft® Windows® 8.1 operating system. The shortened form of the OS name is used in the text. The full title for Windows® 10 is the Microsoft® Windows® 10 operating system. The shortened form of the OS name is used in the text. Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries.
This product is licensed under the AVC Visual Patent Portfolio License (AVC Video) for the personal and non-commercial use of a consumer to (i) play AVC Video that was recorded by a consumer engaged in a personal and a non-commercial activity and/or, (ii) play AVC Video that was obtained from a video provider licensed from MPEG-LA, LLC. (iii)Additional information including that relating to promotional and commercial uses may be obtained from MPEG-LA, LLC. HDMI is a trademark or registered trademark of HDMI Licensing LLC. All other company/product names described in this manual are trademarks or registered trademarks of their respective companies.
TECHNO HORIZON CO., LTD.
2-13-1, Chikamatori, Minami-ku Nagoya, 457-0071, Japan
OVERSEAS SUBSIDIARY COMPANIES
ELMO USA CORP.
Headquarters
1478 Old Country Road
Plainview, NY 11803, U.S.A.
Tel. (516) 501-1400 Fax.(516) 501-0429
E-mail: elmo@elmousa.com
Web: http://www.elmousa.com
ELMO Europe SAS
Headquarters
12 place de la Défense
Maison de la Défense
92974 Paris la Défense Cedex FRANCE
Tel. 33 (0) 1 73 02 67 06
Fax. 33 (0) 1 73 02 67 10
E-mail: info@elmoeurope.com
Web: http://www.elmoeurope.com
German Branch
Hansaallee 201, Haus 1
40549 Düsseldorf Germany
Tel. 49 (0) 211 544756 40
Fax. 49 (0) 211 544756 60
Middle East (Branch)
5WA-129, Dubai Airport Free Zone
P.O. Box 371556, Dubai
United Arab Emirates
TEL. +971-(0)4-260-2390
FAX. +971-(0)4-260-2392
ELMO USA
