Technical Notification

Title: Updating PVS6 Firmware with a Laptop, 533592

Authors: Rick Mellor, Sr. Software/Firmware Manager

Date: May 9, 2019

Application: All Equinox™ systems utilizing PVS6

Overview

This Tech Note describes how to update the PVS6 firmware when it is unable to update during commissioning, or when an update is needed due to a communication or connectivity issue, or to resolve an error.

Materials Required

A Windows laptop with internet access
An Ethernet cable

Prerequisite

Before you leave the office:

On the laptop you will use at the site, open a Google Chrome browser, and access the following link: http://bit.ly/pvs6fwup
Download the pvs6_upgrade.zip utility.
Proceed to the site.

Procedure

At the site, use the Ethernet cable to connect your laptop to the black port inside the PVS6.
Navigate to your downloads. For the pvs6_upgrade.zip file, select Show in folder.
Right-click the pvs6_upgrade.zip folder and select Extract All.
Extract the files to your desktop or a preferred destination.
In the extracted pvs6_upgrade folder, double-click the runme file.
If a firewall message appears, select both checkboxes and click Allow access. If that doesn't work, disable your laptop's firewall for the private network.
If a security warning message appears, click Run. If a second security warning appears, click Open.
The PVS UPGRADER opens. Ensure that the PVS6 Firmware Upgrade Utility version number displays 2019.4, and then click the Start button.
The upgrader will identify the PVS6 to which your laptop is connected and download the latest PVS6 firmware update.
The PVS6 will automatically reboot after the download is complete. The Resulting Status version numbers must match the expected values (e.g., 2019.4, Build 4140).
Click the Commission button.

You will be taken to the Management App to begin the commissioning process.

Note: If you are connected to the PVS6 by Wi-Fi instead of Ethernet, you must reconnect your laptop to the PVS6's Wi-Fi access point. It may take 2 minutes before the access point becomes available after rebooting.

Management App Steps

The SunPower PVS Management App guides you through the following steps:

Set up communication
Check firmware
Discover devices
Configure devices
Verify device operation
Commission site (requires SunPower monitoring credentials)

Select the site type: Residential or Commercial.

Verify production data for this system at: www.sunpowerconsole.com/power

Support

For any questions, contact your PSR, RSM, or Technical Support at 1.855.977.7867.

	SunPower PVS6 Professional Installation Instructions Comprehensive guide for the professional installation of the SunPower PVS6 monitoring system, detailing personal qualifications, optimal location, external antenna requirements, step-by-step mounting procedures, and critical safety warnings.
	SunPower PVS6 Residential Installation Quick Start Guide A quick start guide for installing and commissioning the SunPower PVS6 (PV Supervisor 6) for residential solar monitoring. Covers kit contents, required tools, wiring, CT installation, and system communication setup.
	InvisiMount Components Tool and Torque Values Job Aid A job aid detailing the tool and torque values for various InvisiMount components, including L-foot, end clamp, mid clamp, splice screw, ground lug assembly, rail-mounted J-box, row-to-row grounding clip, breakers/lugs, and PVS6 CT terminals.
	SunPower Job Close-Out Photo Checklist A comprehensive checklist of required photos for SunPower job close-out, including specific requirements for Equinox PV, New Home Communities, OneRoof, Wallbox EV Charger, and SunVault Storage projects. Essential for financed installations and dealer portal uploads.
	SunPower Job Close-Out (JCO) Photo Checklist Examples for Solar and Storage Installations A comprehensive guide providing photo checklist examples and submission guidelines for SunPower Equinox PV Systems, SunVault Storage, and Wallbox EV Charger installations, ensuring compliance and quality verification for job close-out.
	SunPower Equinox Installation Guide A comprehensive installation guide for the SunPower Equinox solar system, covering safety, components, tools, and step-by-step instructions for mounting and electrical connections.
	SunPower Solar Installation Photo Checklist for Project Close-Out Comprehensive checklist of required photos for SunPower solar installation job close-out, detailing specific image requirements for Equinox PV, OneRoof, SunVault Storage, and Wallbox EV Charger projects to ensure compliance and expedite review.
	SunPower Monitoring LED Indicators Guide A guide to understanding SunPower Monitoring LED status, indications, and troubleshooting instructions for PVS devices.