Aquasana Shower Filter Owner's Manual

Introduction

Meet clean, healthy water. Your new Aquasana Shower Filter features coconut shell carbon and copper-zinc media filtration that removes up to 90% of chlorine. Enjoy the peace of mind that comes from knowing Aquasana's award-winning filter technology is working for you.

Shower Filter Models

The following models are available:

Box Contents

Before beginning installation, please ensure all parts listed are present. If any part is missing or damaged, do not attempt to install the filter. Please contact Customer Support for replacement parts at 866-662-6885.

Shower Filter Without Shower Head

Contains: Shower Filter unit.

Shower Filter

Contains: Shower Filter unit, Massaging Shower Head.

Shower Filter with Handheld Wand

Contains: Shower Filter unit, Hose, Cradle Assembly, Massaging Shower Wand.

Tools Recommended for Installation:

• Pliers
• Plumber's Tape

Important Safeguards

⚠️ Please read all precautions and instructions carefully before using.

• Do not install this filter where the line pressure may exceed 80 psi. The operating pressure range for this filter is between 30 psi - 80 psi.
• Do not overtighten the chrome inlet collar. This may cause the washer to compress, resulting in leaking around the connector. If this occurs, unscrew the chrome inlet collar from pipe, reinstall the washer, and reconnect the shower pipe.
• Do not use with water that is microbiologically unsafe or of unknown water quality without adequate disinfection before or after the system.
• This system is not intended to be a drinking filter system.
• Only shower heads up to 4.5" in diameter will fit model AQ-4100NSH. This system and installation must comply with applicable state and local regulations.

Use & Care

• Replace the filter every 10,000 gallons (approximately every 6 months) for continued contaminant removal and system performance. Always use genuine, certified Aquasana replacements.
• To clean your system, wipe down the exterior with a damp cloth.
• Do not use any strong or abrasive cleaning agent or solvent cleaner.

Installation Steps

Scan to view the Shower Filter installation and replacement videos on Aquasana.com.

1. Unpack and Prepare For Installation

   1. Remove black plastic caps from Shower Filter Cartridge.

   2. Ensure white rubber washer is installed and pressed to the bottom of the chrome inlet collar. If the washer is out of place, push down to mitigate leaking.

   3. Remove your existing shower head from shower pipe.

2. Attach Shower Filter Cartridge

   1. Wrap Plumber's Tape around threads of shower pipe.

   2. Attach chrome swivel collar to shower pipe. Turn clockwise by hand to tighten. Using pliers, turn chrome swivel one additional quarter turn. Do not overtighten.

   NOTE: If there is pre-existing plumber's tape, remove old tape before applying new.

3. Flush Filter

   Turn on COLD water for 2 minutes to flush the filter. Shower water should run clear. Then adjust to normal temperature (mixture of hot and cold water). Turn water off and on 3 to 4 times or until the initial surge of water is clear.

4. Attach Shower Head

   For models with shower head:

   • Attach Massaging Shower Head to the Shower Filter Cartridge. Hand tighten.

   NOTE: Please see Step 3 to flush filter.

   For models with handheld wand:

   1. Attach Cradle Assembly: Attach Cradle Assembly to Shower Filter Cartridge. Hand tighten only.
   2. Assemble Hose and Wand: Insert one washer into hose nut and hand tighten onto bracket. Insert second washer into hose nut and screw onto Shower Wand.
   3. Place Shower Wand into Cradle Assembly and adjust to desired position. Hand tighten swivel nut to connect Hose to Cradle Assembly.

   NOTE: Please see Step 3 to flush filter.

   To adjust the water settings (gentle rain, massage, and combo) on your shower head, simply twist the shower head ring.

Performance & Certifications

All Models Manufactured by: Aquasana, Inc. 6310 Midway Road · Haltom City, Texas 76117 866-662-6885

System independently tested to NSF/ANSI Standard 177 for the reduction of chlorine. See claims specified on the Performance Data Sheet.

For the full list of contaminants filtered, scan to view the Performance Data Sheet on Aquasana.com.

When used with a compliant shower head, model AQ-4100NSH meets EPA WaterSense certification standard with a flow rate of 1.75 gallons per minute or less.

1-Year Limited Warranty

Who is Covered

Aquasana and its suppliers (collectively, "Manufacturer") warrant to the original owner who purchased and installed the system ("Owner"). If purchased from an Aquasana-authorized reseller or dealer, proof of purchase is required.

What is Covered

This Warranty covers defects in materials or workmanship during the limited warranty period of your Aquasana Shower Filter. The water filter is warranted only when it is installed, operated, and maintained in accordance with the instructions accompanying the water filter found on Aquasana.com. A water filter should be installed such that if the system or any connection leaks, the resulting water flow will not cause damage to the area in which it is installed. For detailed instructions, read the manual and review drawings.

For How Long

This warranty runs for 12 months (365 days) from the date of purchase by a consumer ("Warranty Period"). No coverage is provided if proof of purchase from an authorized Aquasana reseller cannot be provided. Estimated lifespan of products is for information only and based on usage approximations; water conditions and use rates may limit functional lifespan. This Limited Warranty does not extend to the full estimated life span of the system.

What Aquasana Will Do

1. If necessary, the Manufacturer will provide a replacement that fulfills the remaining estimated lifespan/capacity of your original purchase and send it with installation instructions. If industry standards, product improvements, or obsolescence prohibit furnishing an identical model, the Owner will receive a new water filter of comparable remaining capacity and functionality, with a charge for any additional value incorporated in the replacement. The warranty period for any replacement will run for the balance of the original 365 days.
2. Component Part: If any component part proves defective in material or workmanship within the warranty period, the Manufacturer will furnish the Owner with a replacement for the defective part(s).
3. Return of Defective Water Filter: Manufacturer reserves the right to examine alleged defects and may require the Owner to return the water filter to the Manufacturer.

What is Not Covered

1. This warranty does not cover filter cartridges and systems not installed in compliance with instructions, or those that have been abused or operated incorrectly.
2. This warranty applies only to products purchased from Aquasana or an authorized Aquasana reseller.
3. The Limited Warranty stated herein is in lieu of all other warranties, express or implied (including implied warranties of merchantability and fitness for a particular purpose).
4. Manufacturer shall not be liable for any incidental, consequential, special, punitive, or contingent damages or expenses arising from any defect in or use of the water filter, including water damage.
5. Manufacturer shall not be liable for any water damage arising from any defect in the water filter or component part(s) or from its use.
6. Manufacturer shall not be liable for any damage or product failures caused by:
   • Misuse, alteration, neglect, or accident of the water filter or its component parts.
   • Failure to install in accordance with applicable local plumbing and/or building codes, regulations, or their absence.
   • Failure to install, operate, and maintain in accordance with printed Manufacturer's instructions, including the introduction of unauthorized aftermarket equipment.
   • Exposure to highly corrosive conditions.
   • Lack of continuous supply of potable water.
   • Operation outside factory calibrated temperature limits.
   • Installation in direct sunlight or exposure to freezing temperatures.
   • Failure due to sediment build-up.
   • Clogging due to purchaser's failure to replace filter cartridges.
   • Damage caused by fire, flood, or acts of God.
   • Damage caused by over-pressurization in the water line.
7. Manufacturer shall not be liable for claims related to excessive noise, smell, or taste of water.
8. This warranty does not cover damage caused by the use of non-genuine Aquasana parts, including replacement filters.
9. Except when specifically prohibited by applicable state law, the Owner, not the Manufacturer, shall be liable for and pay for all charges for labor or other expenses incurred in the removal, repair, or replacement of the water filter or any component part(s), including but not limited to:
   • All freight, shipping, handling, and delivery costs of forwarding a new water filter or replacement part(s).
   • All costs necessary or incidental in removing the defective water filter and installing a new water filter.
   • Any material required to complete, and/or permits required for, installation of a new water filter or replacement part(s).
   • All costs necessary or incidental in returning the defective water filter to a location designated by the manufacturer.

How to Get Service

To receive service under this Warranty, contact Aquasana (A. O. Smith Water Treatment (North America), Inc.) at 1-866-662-6885 or support@aquasana.com within the Warranty Period. Describe the problem to a customer service representative who will verify warranty status and determine if a part or the system will be replaced, and if you must send back the unit. You will be required to provide both proof of purchase and proper installation.

How State Law Applies

This Warranty gives you specific rights, and you may have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Water for Life® Program

Protect your investment and save money with Water for Life®.

*Exclusions apply. Limited Warranty details are available at aquasana.com. Benefits are for the term of Water for Life membership.

Contact Us

To Learn More:

? 866-275-2319

✉️ waterforlife@aquasana.com

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NEED HELP?

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Aquasana, Inc.

6310 Midway Road

Haltom City, Texas 76117

866.662.6885 USA

877.332.7873 Canada

www.aquasana.com