ASUS MQ16AHE ZenScreen™ OLED User Guide

Model: MQ16AHE

Notices

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

This class B digital apparatus complies with Canadian ICES-003.

The device may fall, causing serious personal injury or death. To prevent injury, this device must be securely attached to the floor/wall in accordance with the installation instructions.

ENERGY STAR Certification

NOTE: This monitor is ENERGY STAR certified. This product qualifies for ENERGY STAR in the factory default setting which can be restored by "Factory Reset" function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limits.

Declaration of Conformity

This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU). This product has been tested and found to comply with the harmonized standards for Information Technology Equipment, these harmonized standards published under Directives of Official Journal of the European Union.

WEEE Symbol Statement

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

EEE yüönetmeliğine uygundur

Safety information

WARNING:

Usage of other than specified head- or earphones can result in hearing loss due to excessive sound pressures. Please confirm the distribution system in building installation shall provide the circuit breaker rated 120/240V, 20A (maximum).

If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.

Stability Hazard.

The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions.

A product may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

If the existing product is going to be retained and relocated, the same considerations as above should be applied.

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Restriction on Hazardous Substances statement (India) This product complies with the "India E-Waste (Management) Rules, 2016" and prohibits use of Lead, Mercury, Hexavalent Chromium, polybrominated biphenyls(PBBs) and polybrominated diphenyl ethers(PBDEs) in concentration exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except of exemptions listed in Schedule 2 of the Rule.

ASUS CONTACT INFORMATION

ASUSTeK Computer Inc.
Address: 1F, No.15, Lide Rd., Beitou Dist., Taipei City, 112
Telephone: +886-2-2894-3447
Fax: +886-2-2894-7798
E-mail: info@asus.com.tw
Website: http://www.asus.com.tw/

ASUS Computer International (America)
Address: 48720 Kato Rd, Fremont, CA 94538, USA
Telephone: +1-510-739-3777
Fax: +1-510-608-4555
Website: http://usa.asus.com/

ASUS Computer GmbH (Germany and Austria)
Address: Harkortstr. 21-23 D-40880 Ratingen, Germany
Telephone: +49-1805-010920
Website: http://www.asus.de/
Online Contact: http://www.asus.de/sales

Technical Support
Telephone: +86-21-38429911
Online Support: http://support.asus.com/

Technical Support
Telephone: +1-812-282-2787 (English Only)
+1-905-370-2787 (French Only)
Online Support: http://support.asus.com/

Technical Support
Telephone: +49-1805-010923
Support Fax: +49-2102-959911
Online Support: http://support.asus.com/

Care & cleaning

Normal Monitor Symptoms

Conventions used in this guide

Where to find more information

  1. ASUS websites
    The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com
  2. Optional documentation
    Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.

Takeback services

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials.

Please go to http://csr.asus.com/english/Takeback.htm for detail recycling information in different region.

Product information for EU energy label

Chapter 1: Product Introduction

1.1 Welcome!

Thank you for purchasing the ASUS® Portable USB Monitor! The latest ASUS Portable USB Monitor provides great portability and simplicity to your daily life, enhancing both of your viewing experience and style.

1.2 Package contents

Check your package for the following items:

☞; If any of the above items is damaged or missing, contact your retailer immediately.

1.3 Monitor introduction

1.3.1 Front view

Diagram Description: A front view of the monitor showing numbered buttons and ports.

1. Power button/Power LED

2. Menu button

3. Close Button

4. Signal Button & Shortcut Button

5. Mini HDMI port

6. USB Type-C port([USB-C])

7. USB Type-C port([USB-C])

8. Earphone

9. Proximity sensor

1.3.2 QuickFit Function

The QuickFit function contains two patterns: (1) Grid (2) Photo size.

  1. Grid pattern: Facilitates designers and users to organize content and layout on one page and achieve a consistent look and feel. Alignment grid 1 will be rotated automatically if auto rotation is enabled.

    Diagram Description: Shows four views of an alignment grid, indicating rotation.

    Note: Auto rotation function is only working under Windows OS by installing DisplayWidget software.

  2. Photo size: Provides photographers and other users to accurately view and edit their photos in real size on the screen.

    Diagram Description: Shows two photo size templates: "4x6" and "3x5".

Chapter 2: Setup

2.1 Monitor standing positions

You can stand up the monitor by several positions with the smart cover.

Diagram Description: Shows the monitor being propped up using its smart cover at different angles (70°, 30°).

Diagram Description: Shows the monitor being propped up using its smart cover in a landscape orientation, with numbered points indicating adjustment steps, leading to a 70° angle.

2.2 Connect the USB monitor with system

Connection Method A: Connect a Type-C port with DP signal output from a laptop/PC/mobile phone to the monitor's USB Type-C port. Signal input supports maximum resolution 1920 x 1080 @60Hz.

Connection Method B: If the PC Type-C power output is too low, use the monitor's USB Type-C port for power input (DC IN) and connect via Type-C for signal.

Connection Method C: Connect a Mini HDMI output from a laptop/PC to the monitor's Mini HDMI port using a Mini HDMI to HDMI cable.

Connection Method D: Connect a USB Type-C power adapter to the monitor's USB Type-C port (DC IN) for power.

Note: The USB monitor works by acquiring power from the PC/NB when the monitor adapter is not plugged in. If the USB monitor detects low power output from the PC/NB, the brightness will be fixed at "up to 50 or 80" to avoid the monitor turning off instantly due to lack of power. For higher brightness, plug in the monitor adapter; the system will enable brightness adjustment to maximum value.

2.3 Announcements

As this product and attached smart cover includes magnet in the structure, there could be potential risk to cause the damage of computer hard disc and objects that are sensitive to magnet.

Please ensure not to stack the product with the computer when the computer is in use (power on or standby mode), otherwise the hard drive could possibly be influenced by the result of permanent data missing or the computer display could be switched off due to computer auto protection mechanism. When placing this product together with a computer in a bag, ensure the computer is powered off to avoid possible hard drive damage.

Diagram Description: Shows a laptop and monitor being stacked, with a warning symbol indicating potential damage to the laptop's hard drive. It also shows the correct way to store them together in a bag with the computer powered off.

Chapter 3: General Instruction

3.1 OSD (On-Screen Display) menu

3.1.1 How to reconfigure

Diagram Description: Shows the OSD menu interface with various options like Splendid, Blue Light, Color, Image, Signal, and Settings. It also shows navigation buttons (up, down, left, right, select, exit) and a QR code for DisplayWidget Center.

  1. Press the MENU button to activate the OSD menu.
  2. Press the ▲ / ◀ button to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
  3. To select the highlighted item on the menu, press the ✔ button.
  4. Press the ▲ / ▼ button to select the desired parameter.
  5. Press the ◀ button to enter the slide bar and then use the ▲ / ▼ button, according to the indicators on the menu, to make your changes.
  6. Select the ❌ to return to previous menu or ✔ to accept and return to previous menu.

3.1.2 OSD Function Introduction

  1. Splendid
    This function contains eight sub-functions that you can select for your preference.
    • Standard Mode: Best choice for document editing with SPLENDID™ Video Intelligence Technology.
    • sRGB Mode: Best choice for viewing photos and graphics from PCs.
    • Scenery Mode: Best choice for scenery photo displaying with SPLENDID™ Video Intelligence Technology.
    • Theater Mode: Best choice for movie watching with SPLENDID™ Video Intelligence Technology.
    • Game Mode: Best choice for game playing with SPLENDID™ Video Intelligence Technology.
    • Night View Mode: Best choice for playing dark-scene games or watching dark-scene movies with SPLENDID™ Video Intelligence Technology.
    • Reading Mode: Best choice for book reading.
    • Darkroom Mode: Best choice for a weak ambient light environment.
    • In Standard Mode, Saturation and Sharpness are not user-configurable.
    • In sRGB, Saturation, Color Temp., Sharpness, and Contrast functions are not user-configurable.
    • In Reading Mode, Saturation, Contrast, and Color Temp functions are not user-configurable.
  2. Blue Light
    Adjust the energy level of Blue Light emitted from OLED backlight.

    Diagram Description: Shows the Blue Light adjustment slider from MIN to MAX.

    • Blue Light: Adjust Blue Light from Min to Max. Min: no changes. Max: Higher level means less Blue Light scattering. When Blue Light is activated, default settings of Standard Mode are imported. Brightness is user-configurable except at maximum level. Maximum is the optimized setting and complies with TUV low Blue Light certification. The brightness function is not user-configurable.

    Note: When the user adjusts the Blue Light bar to maximum level.

    To alleviate eye strains:

    • Take breaks away from the display when working long hours. Short breaks (at least 5 mins) after about 1 hour of continuous work are more effective than one longer break.
    • Rest your eyes periodically by focusing on distant objects to minimize eye strain and dryness.
    • Eye exercises can help reduce eye strain. Repeat exercises often. If strain continues, consult a physician. Exercises: (1) Look up and down. (2) Roll eyes slowly. (3) Move eyes diagonally.
    • High energy Blue Light may lead to eye strain and AMD (Age-Related Macular Degeneration). Reducing Blue Light by up to 70% (max.) helps avoid CVS (Computer Vision Syndrome).
  3. Color
    Select the image color you like from this function.

    Diagram Description: Shows the Color settings interface with Brightness, Contrast, Saturation, and Color Temp options.

    • Brightness: Adjusting range from 0 to 100. Brightness cannot be adjusted when HDR is enabled.
    • Contrast: Adjusting range from 0 to 100.
    • Saturation: Adjusting range from 0 to 100.
    • Color Temp.: Contains three preset color modes (Cool, Normal, Warm) and User Mode.

    Note: When the monitor is connected to a Type-C input device and detects low power, brightness will be fixed at up to 50 or 80. Once the adapter is plugged in, brightness can be adjusted to maximum.

    In User Mode, colors of R (Red), G (Green), and B (Blue) are user-configurable, with an adjusting range from 0 ~ 100.

  4. Image
    Adjust image Sharpness, Aspect Control, VividPixel, and HDR.

    Diagram Description: Shows the Image settings interface with Sharpness, Aspect Control, VividPixel, and HDR options.

    • Sharpness: Adjusts picture sharpness. Range: 0 to 100.
    • Aspect Control: Adjusts aspect ratio to "Full" or "Equivalent".
    • VividPixel: ASUS Exclusive Technology for crystal-clear visuals. Range: 0 to 100.
    • HDR: High Dynamic Range. Offers Cinema HDR and Gaming HDR modes, selectable when HDR is enabled.

    Note: When displaying HDR content, functions like Splendid, Blue Light, and Color are not available as the image is optimized by HDR standard.

  5. Signal
    Select the input source from HDMI, Type-C.

    Diagram Description: Shows the Signal selection menu with HDMI and Type-C as input options.

  6. Settings
    Adjusts system configuration.

    Diagram Description: Shows the main Settings menu with options like OLED Setup, Volume, GamePlus, QuickFit, Power Saving, OSD Setup, Language, Key Lock, Information, Power Indicator, Proximity Sensor, Power Key Lock, and All Reset.

    • OLED Setup: Special setup for OLED characteristics. Screen protection (pixel shifting) is activated to prevent burn-in; it's recommended to keep it on.
    • Volume: Adjusts the output volume level.
    • GamePlus: Provides a toolkit for a better gaming environment. The Crosshair function is designed for new gamers or beginners in First Person Shooter (FPS) games.
      • To activate GamePlus: Select ON to enter the GamePlus main menu. Press ▲ / ◀ to select between Crosshair, Timer, and Display Alignment functions.
      • Press ✔ to confirm the function. Select ❌ to go off and exit.

      Diagram Description: Shows GamePlus main menu, Crosshair selection, Timer settings, and Display Alignment settings.

    • QuickFit: See page 1-4 for details.
    • Power Saving: Adjusts "Normal Level" and "Deep Level" for power saving.
    • OSD Setup: Adjusts OSD Timeout, DDC/CI, and Transparency of the OSD screen.
    • Language: Select OSD language. Available languages include: English, French, German, Spanish, Italian, Dutch, Russian, Poland, Czech, Croatia, Hungary, Romania, Portugal, Turkey, Simplified Chinese, Traditional Chinese, Japanese, Korean, Persian, Thai, Indonesian, Ukrainian, Vietnamese.
    • Key Lock: Disables all key functions. Pressing the ▼ button for more than five seconds disables the key lock function.
    • Information: Displays monitor information.
    • Power Indicator: Turns the power LED indicator on/off.
    • Proximity Sensor: Prompts the monitor to switch to power saving mode when the user is away (within 50cm) and resumes normal operation upon return. Avoid obstacles in front of the sensor. Note: Sensitivity may be influenced by ambient light, clothing color, and viewing angle.
    • Power Key Lock: Disables/enables the power key.
    • All Reset: Selects "Yes" to revert all settings to factory default mode.
  7. MyFavorite
    Adjust Shortcut and Customized Setting.

    Diagram Description: Shows the MyFavorite menu with Shortcut and Customized Setting options.

    • Shortcut: Select from "Blue Light", "Splendid", "Brightness", "Contrast", "Signal", "Energy Saving" and set as a shortcut key. Default is Signal.
    • Customized Setting: Set preferences as desired.

3.2 Specifications

ModelMQ16AHE
Panel Size15.6" (16:9, 39.62cm) wide screen
Resolution1920 x 1080
Brightness (Typ.)400nits
Contrast (Typ.)100000:1
Display Colors1073.7M (10bit)
Digital InputDisplayPort™ Alt Mode for USB Type-C™, HDMI via Mini HDMI
ColorsGray
Power Consumption≤ 15 W
Operating Temp.0° ~ 40°
Phys. Dimension (WxHxD)358.70 x 226.15 x 8.95 mm
Box Dimension (WxHxD)552 x 125 x 394 mm
Net Weight (Esti.)0.72 kg
Gross Weight (Esti.)3.65 kg
Voltage Rating5V or 9V ↔, 3.0A OR 12V ↔, 2.5A, OR 15V ↔, 2.0A, OR 20V ↔, 1.5A
AdapterASUS/AD2166X20
100-240V~, 50/60Hz, 0.8A
5V ↔, 3.0A(Normal model)
OR 9V ↔, 3.0A, OR 12V ↔, 2.5A, OR 15V ↔, 2.0A, OR
20V ↔, 1.5A (USB Power Delivery)

*Specifications are subject to change without notice.

3.3 Troubleshooting (FAQ)

ProblemPossible Solution
Power LED is not ON
  • Press the ⏻ button to check if the monitor is in the ON mode.
  • Check if the USB Type-C cable is properly connected to the monitor and the computer.
The power LED lights amber and there is no screen image
  • Check if the monitor and the computer are in the ON mode.
  • Make sure the USB Type-C cable is properly connected between the Portable USB Monitor and the computer.
  • Inspect the signal cable and make sure none of the pins are bent.
  • Connect the computer with another available monitor to check if the computer is properly working.
Screen image is too light or darkAdjust the Brightness settings via the button.
Screen image bounces or a wave pattern is present in the image
  • Make sure the USB Type-C cable is properly connected between the Portable USB Monitor and the computer.
  • Move electrical devices that may cause electrical interference.
Screen image has color defects (white does not look white)Inspect the USB Type-C cable and make sure that none of the pins are bent.
HDR content is not played properly
  • Make sure the input source supports HDR playback (with proper system settings and latest software).
  • Make sure the content is HDR encoded.

*1: White color background will consume higher power, so it's better to use white color background to test the power limit from source USB Type-C device.

*2: If MQ16AHE does not re-start when adjusting to value 100, that means source USB Type-C device has sufficient power supply.

3.4 Supported Timing List

PC Supported Primary Timing

TimingResolutionRefresh RateHorizontal Frequency
PC Timinng640x4806031.469kHz
PC Timinng800x6006037.879kHz
PC Timinng1024x7686048.363kHz
PC Timinng1280x9606060kHz
PC Timinng1280x10246063.981kHz
PC Timinng1280x7206045 kHz
PC Timinng1600x12006075 kHz
PC Timinng1920x10806067.5 kHz
Video Timing640x480P59.94/6031.469 kHz
Video Timing720x480P59.94/6031.469 kHz
Video Timing720x576P5031.25 kHz
Video Timing1280x720P5037.5 kHz
Video Timing1280x720P59.94/6045 kHz
Video Timing1920x1080P2427 kHz
Video Timing1920x1080P2528.125 kHz
Video Timing1920x1080P3033.750 kHz
Video Timing1920x1080P5054 kHz
Video Timing1920x1080P6067.5 kHz
Detail Timing1920x10806067.5kHz
Detail Timing1920x10806066.71kHz
Models: MQ16AHE, MQ16AHE ZenScreen OLED Monitors, ZenScreen OLED Monitors, OLED Monitors, Monitors

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References

GPL Ghostscript 9.50 Adobe InDesign 18.3 (Windows)

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