Shark Navigator Lift-Away Vacuum Cleaner

Important Safety Instructions

For Household Use Only

When using an electrical appliance, basic safety precautions should always be observed, including the following:

Read all instructions before using your Shark® Navigator® Lift-Away™.

Polarized Plug: To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not force into outlet or try to modify to fit.

Warning: To reduce the risk of electric shock or injury, do not use outdoors or on wet surfaces. ⚡

Warning: To reduce the risk of fire, electric shock or injury:

General Electrical Safety:

1. Unplug from electrical outlet when not in use and before servicing.
2. Do not use vacuum with a damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to SharkNinja Operating LLC for examination, repair, or adjustment.
3. Do not pull or carry vacuum by the cord.
4. Do not unplug by pulling on cord; to unplug, grasp the plug, not the cord.
5. Do not handle plug or appliance with wet hands.
6. Do not run the vacuum over the power cord.
7. Do not use the cord as a handle.
8. Do not close a door on the cord.
9. Do not pull cord around sharp corners. The use of an extension cord is not recommended.
10. Do not leave appliance when plugged in.
11. Keep cord away from heated surfaces.
12. Turn off all controls before plugging or unplugging vacuum cleaner.
13. Always turn off this appliance before connecting or disconnecting motorized nozzle.
14. Store your appliance with the power cord secured around the two cord holders, as shown in the storage instructions.

Hose Attachments & General Use

Hose Attachments:

1. Do not use if air flow is restricted; if the air paths, the hose, or the accessories become blocked, turn the vacuum cleaner off. Remove all obstructions before you turn on the unit again.
2. Keep the end of the hose and accessory openings away from face and body.
3. Keep cleaning tools and hose suction openings away from hair, face, fingers, uncovered feet, or loose clothing.
4. Only use manufacturer's recommended attachments.

General Use:

1. Use only as described in this manual.
2. Do not put any objects into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
3. Keep your work area well lit.
4. Keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers.
5. Do not place vacuum on unstable surfaces such as chairs or tables.
6. Do not allow young children to operate the vacuum or use as a toy. Close attention is necessary when used near children.
7. Do not use vacuum cleaner if it has been dropped, damaged, left outdoors, or submerged in water. Return to SharkNinja Operating LLC for examination, repair, or adjustment.
8. Do not use without dust cup and/or filters in place.

Dust Cup/Filters/Accessories:

• Before turning on the vacuum:
• Make sure that all filters are thoroughly dry after routine cleaning.
• Make sure that dust cup and all filters are in place after routine maintenance.
• Make sure accessories are free of blockages.
• Only use filters and accessories provided by SharkNinja Operating LLC. Failure to do so will void the warranty.

General Cleaning:

1. Do not pick up large-sized objects.
2. Do not pick up hard or sharp objects such as glass, nails, screws or coins that could damage the vacuum cleaner.
3. Do not pick up smoking or burning objects such as hot coals, cigarette butts, fireplace ash, or matches.
4. Do not use to pick up drywall dust.
5. Do not pick up flammable or combustible materials such as lighter fluid, gasoline, or kerosene or use vacuum in areas where they may be present.
6. Do not pick up toxic solutions such as chlorine bleach, ammonia, or drain cleaner.
7. Do not use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust or other explosive or toxic materials.
8. Do not vacuum up any liquids.
9. Do not immerse vacuum cleaner in water or other liquids.
10. Do not use outdoors or on wet surfaces; use only on dry surfaces.
11. Use extra care when cleaning on stairs.

SAVE THESE INSTRUCTIONS

Technical Specifications

This manual covers model numbers: NV351C, NV354C

Getting Started

First Thing's First, You Need to Know What's in the Box You Just Opened:

• a Handle with Stretch Hose
• b Accessory Holder
• c Extension Wand
• d Detachable Canister
• e Motorized Floor Brush Nozzle
• f 14 cm Crevice Tool (NV351C)
• g 28 cm Crevice Tool (NV354C)
• h Dusting Brush
• i Pet Upholstery Tool

Accessories:

• Crevice Tool: Designed to reach deep into narrow spaces and clean between cushions, under radiators and baseboards, and in hard-to-reach crevices and corners. (Refer to Figure 1)
• Dusting Brush: Used to dust shelves, lamp shades, window blinds, books, furniture, and other upholstered household items. (Refer to Figure 2)
• Accessory Holder: Designed to hold the crevice tool and dusting brush for quick access during vacuuming and cleaning. (Refer to Figure 3)
• Pet Upholstery Tool: Used to remove pet hair and dust from curtains and delicate fabrics. (Refer to Figure 4)

Modes of Operation

Your Shark® Navigator® Lift-Away™ vacuum cleaner can be configured into different cleaning modes to meet all your cleaning needs: upright vacuum and detachable canister, both with constant suction power.

• 1. Upright Vac: For upright vacuuming on floors and carpets. (Refer to Figure 5)
• 2. Detachable Canister: Allows you to carry the detachable canister around the house to clean hard-to-reach places. (Refer to Figure 6)

Mode 1: Upright Vac

To Assemble:

1. Place the floor nozzle on a level surface.
2. Align the tube of the floor nozzle with the tube on the detachable canister and lower until you hear the two pieces click into place. (Refer to Figure 7) When attaching the motorized floor brush, ensure the latching mechanism is fully locked to ensure electrical connection.
3. Attach the end of the extension wand to the tube on the back of the detachable canister until it clicks into place. (Refer to Figure 8)
4. Slide the accessory holder (a) over the extension wand, opposite the upper cord wrap. Align the tab with the groove and push down. (Refer to Figure 9)
5. Push the handle (b) onto the top of the extension wand until it clicks into place. (Refer to Figure 9)
6. Insert the end of the stretch hose (c) into the connector on the back of the detachable canister. (Refer to Figure 9)
7. Store the dusting brush (d) and the crevice tool (e) on the mounts of the accessory holder. (Refer to Figure 9)

To Use:

1. Rotate the cord release to quickly release the power cord.
2. Secure the power cord in the cord hook (a). (Refer to Figure 10)
3. Press the On/Off switch (b) to the “I” position for bare floors (straight suction only) or to the “II” position to engage the motorized floor brush for carpets and rugs. (Refer to Figure 10)
4. Gently press the floor nozzle down with your foot while you grasp the handle and tilt it back towards you. (Refer to Figure 11)

Note: The rotating brush on the motorized floor brush will not spin unless the nozzle is flat against the floor and the handle is tilted back.

Important: The motorized brush indicator light (c) will illuminate green when the motorized floor brush is on, or red if there is a blockage or jam. This feature protects the Lifetime Belt. See Checking for Blockages on page 15.

Due to the powerful suction, you may need to adjust the suction release (d) on the handle. If the vacuum is difficult to push or pull, or if it lifts area rugs, rotate the collar 90° counterclockwise to open the valve for lower suction. Rotate clockwise to close the valve for higher suction.

Empty dust cup after vacuuming and periodically during use when it appears full. (See Maintenance section for instructions.)

When finished vacuuming, turn the vacuum off.

Mode 2: Detachable Canister

You can carry your vacuum cleaner in both modes by the carry handle located on top of the dust cup.

Lift Away Detachable Canister for Portable Cleaning:

1. Separate the detachable canister from the floor nozzle. (See page 8, Figure 7.)
2. Press the handle release button (a) and pull the handle up, or press the extension wand release button (b) and pull the extension wand up. (Refer to Figure 12)
3. Attach desired accessory onto the end of either the extension wand or the handle.
4. Press the On/Off switch to the “I” position for above-floor cleaning. Hold the handle in one hand while carrying the detachable canister with the other hand. (Refer to Figure 13)

Above-Floor Cleaning

Clean Above the Floor in Upright Vac or Detachable Canister Mode:

1. Press the handle release button and pull the handle up, or press the extension wand release button and pull the extension wand up.
2. Attach desired accessory onto the end of either the extension wand or the handle. (Refer to Figure 14)
3. Your vacuum has tremendous suction power. Adjust suction with the suction release on the handle. Open the valve (a) by rotating the collar 90° counterclockwise for low suction on light jobs like drapes or fine surfaces. (Refer to Figure 14)
4. Press the On/Off switch to the “I” position to turn the vacuum on for above-floor cleaning.

Important: Ensure the vacuum is in the upright position. Do not use position “II” when cleaning above the floor in upright vac mode, as this engages the motorized floor brush, which may damage your floor if run for extended periods in one area.

Clean the Floor in Detachable Canister Mode:

1. Press the extension wand release button and pull the extension wand up.
2. Attach either floor nozzle onto the end of the extension wand. (Refer to Figure 15)
3. Press the On/Off switch to the “I” position to turn the suction motor on.

Note: The rotating brush will not rotate in Detachable Canister mode.

Storing Your Vacuum Safely

1. Convert your vacuum back to upright vac mode.
2. Rotate the upper quick cord release to its upright position and coil the power cord loosely around the two clips. Clip the plug onto the cord to secure. (Refer to Figure 16)
3. Store the dusting brush and the crevice tool on the mounts on the accessory holder.
4. Store your vacuum cleaner safely in a cool, dry area where it will not be a hazard, get damaged, or cause damage to anyone or anything.

Note: Empty dust cup after cleaning and prior to storing. (See Maintenance section for instructions.)

Maintenance

Maintenance Schedule:

Emptying the Dust Cup: The dust cup needs to be emptied each time you vacuum and periodically during cleaning when it appears full.

1. Undo the latches on the sides of the dust cup by lifting them up and outwards to remove the dust cup from the motor base. (Refer to Figure 17)
2. Hold the dust cup over a trash receptacle and press the bottom door release button. (Refer to Figure 18) Tap gently to empty contents. Press the door shut again until it clicks.
3. If needed, turn the dust cup upside down over the trash receptacle and press the top door release button. (Refer to Figure 19) Tap gently to remove contents. Debris may get stuck to the screen filter inside the dust cup. Use a dry cloth or paper towel to remove debris. Press the door shut again until it clicks.
4. Replace the dust cup on top of the motor base. Hook the two latches onto the tabs on the sides of the dust cup and push down to lock.

Cleaning the Pre-Motor Filters:

1. Remove the dust cup.
2. Pull the 2 filters out from the top of the motor base. (Refer to Figure 20)
3. Rinse the filters thoroughly in lukewarm water until the water runs clear. Do not put the filter in the washing machine or dishwasher.

Note: Filter material may discolor over time. This is NORMAL and does not affect filter performance.

1. Squeeze out excess water and let air-dry for at least 24 hours before replacing. Do not use a hair dryer or other heating methods to dry.
2. Place the felt filter in first, then the foam filter.
3. Replace the dust cup.

Cleaning the Post-Motor HEPA Filter:

1. Remove the filter cover from the front of the vacuum by pulling up on the tab and pulling the cover away from the vacuum. (Refer to Figure 21)
2. Take out the HEPA filter by pulling it straight out.
3. Turn the filter over so the dirty side is on the bottom and tap it vigorously against a garbage can to remove any dust. (Refer to Figure 22)
4. Wash the filter under tap water using lukewarm water with the dirty side face down until the water runs clear. (Refer to Figure 23) Do not put the filter in the washing machine or dishwasher.

Note: Filter material may discolor over time. This is NORMAL and does not affect filter performance.

1. Allow the filter to air dry for 24 hours. Do not use a hair dryer or other heating methods to dry.
2. Once the HEPA filter is dry, replace it back into the vacuum.
3. Replace the cover by inserting the two tabs into the holes at the top and then swinging the cover down until it clicks into place.

Cleaning the Motorized Floor Brush: When your motorized floor brush needs cleaning or locks onto an object, it automatically shuts down to prevent damage to your lifetime belt. The indicator light will illuminate red, warning you to turn off the vacuum and clear the blockage immediately. The light will reset once the blockage is cleared and power is cycled on/off, or the vacuum is locked upright.

1. Detach the motorized floor brush from the detachable canister.
2. Inspect the opening underneath and the rotating brush. If debris is present, remove it. Carefully cut any wound-around fibers with scissors. Avoid damaging or cutting the bristles. (Refer to Figure 24)

Checking for Blockages

Blockages can cause your vacuum to overheat and shut down. To prevent this, check potential blockage areas after heavy use or if you detect a loss of suction or poor cleaning performance.

Make sure you are working in a well-lit area and use a flashlight to help search for blockages.

• 1. Dust Cup: Dust cup may be full. Empty the dust cup.
• 2. Pre-Motor & Post-Motor Filters: Pre-motor filters require washing every 3 months for optimal performance. The post-motor HEPA filter needs to be washed every 2 years. Ensure all filters are clean.
• 3. Accessories: Check intake openings for: Extension Wand, Dusting Brush, Crevice Tool, Pet Upholstery Tool.
• 4. Hose and Connections to Vacuum: Detach the stretch hose from the back of the detachable canister by squeezing the tabs together and pulling up. (Refer to Figure 25) Straighten the hose and look inside for blockages. Remove the dust cup and extension wand, and separate the detachable canister from the motorized floor brush. Look in all 4 openings for blockages. (Refer to Figure 26)
• 5. Motorized Floor Brush: Detach the hose on the motorized floor brush at the top by squeezing the tabs together and pulling out, and at the bottom by pulling out the connector. Inspect inside the 3 openings. (Refer to Figure 27)

Ordering Parts

Parts List:

To order additional parts or accessories, visit www.sharkclean.com or call 1-800-798-7398.

Troubleshooting Guide

Warranty Information

Five-Year (5) Limited Warranty

SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period of five (5) years from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions, and exceptions.

SharkNinja Operating LLC's liability is limited to the cost of repair or replacement of the unit at its option. This Limited Warranty does not cover normal wear of parts, units tampered with, used for commercial purposes, or damage caused by misuse, abuse, negligent handling, faulty packaging, or mishandling in transit. It also does not cover damage or defects resulting from shipping, repairs, service, or alteration performed by an unauthorized repair person.

If your appliance fails to operate properly under normal household conditions within the warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For customer service, call 1-800-798-7398 or visit sharkclean.com/warranty.

If SharkNinja Operating LLC finds the appliance defective, it will repair or replace it free of charge. Proof of purchase date and a check for $19.95 (payable to SharkNinja Operating LLC) for return shipping and handling must be included. Non-durable parts like filters and brushes are excluded.

This warranty extends to the original purchaser and excludes all other warranties. SharkNinja Operating LLC is not liable for incidental or consequential damages. Some states may not allow these exclusions.

Important: Carefully pack items to avoid shipping damage. Include proof of purchase, your name, address, phone number, model number, and a description of the problem. Insure the package, as shipping damage is not covered. Mark the package “ATTENTION CUSTOMER SERVICE.”

Product Registration: Please visit www.registeryourshark.com or call 1-800-798-7398 within ten (10) days of purchase. Provide store name, date of purchase, model number, name, and address.

Contact Information

SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
sharkclean.com

Illustrations may differ from actual product. Specifications are subject to change without notice.

© 2017 SharkNinja Operating LLC. PRINTED IN CHINA.