Hisense Fire TV Quick Setup Guide

Welcome

Congratulations on the purchase of your Hisense TV! For more information about Hisense products and services, please refer to the support information below:

The model and serial number of the TV is located on the back and/or on one side of the TV. It is recommended to record this information for service purposes.

Disclaimer

Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services may not function depending on the Internet connection, local limitations, or other reasons outside of Hisense's control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY APPLICATION SERVICE FUNCTIONING, CONTENT, DISRUPTIONS, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept this Disclaimer without any claim on Hisense.

This Quick Setup Guide supports the following models: 100QD6QF / 100QD6QFM / 100QD6QFD / 100QD65QFC / 100QD65QF

What's in the box

Your Hisense TV comes with the following items:

• TV
• Power cord
• Remote control
• 2 base stands
• Quick Setup Guide (this document)
• 1 set of AAA batteries
• Important Safety Information and Warranty Card
• 4 screws

The accessories may differ from the list above due to different models, countries/regions. Please refer to the actual accessory bag.

IMPORTANT:

To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.

• ✔️ Please check foam for accessories before discarding.
• (French) Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.
• (Spanish) Antes de desechar la espuma, asegúrese de retirar todos los accesorios.

This Quick Setup Guide is intended as a general guideline to help you set up your TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.

Getting started

Step 1. Attach stand or mount

Before you start using your TV, attach your TV stand or mount it on the wall.

CAUTION:

• ⚠️ Disconnect the AC power cord before installing a stand or a wall mount bracket.
• ⚠️ The display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure.
• ⚠️ After the installation is completed, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.

Attach the TV stand

? Three or more persons are needed to install the TV. One person holds the TV to prevent tipping through the whole installation process.

1. One person holds the side of the TV, and the others remove the side cushions. Do not pinch the screen when holding the TV.
2. Insert the TV base stands into the bottom slots on your TV. Use the screws provided to secure each base stand tightly.
3. It takes three persons to transport the TV. The weight of TV with base stands is 125.7 lbs (57.0 kg). The furniture where the TV is placed should be tough enough to support it. Please make sure the width of the furniture is above 18.9 inches (480 mm).

Diagram Description: The diagram shows how to attach the base stands to the bottom of the TV. It indicates the placement of the base stands and the screws (M5x16) used to secure them. Side cushions are also shown being removed.

Attach the wall mount bracket (not included)

Before you begin the third-party manufacturer instructions, be sure to do the following:

1. Keep the television vertically on cushions. The TV weight with base stands is 125.7 lbs (57.0 kg); ensure the wall is strong enough before hanging the TV.
2. Remove the TV stand if it has already been attached.
3. Place spacers (not included) in the corresponding bracket holes.

CAUTION:

• ⚠️ Follow instructions provided with the wall mount bracket. Incorrect mounting may cause the TV to fall, leading to property damage or personal injury.
• ⚠️ When attaching the mount, use spacers (provided by the third-party manufacturer) between the TV and the bracket.
• ⚠️ To prevent internal damage and ensure secure mounting, use fixing screws (not included) that are 11.0 - 13.0 mm in length, measured from the attaching surface of the rear cover.

Diagram Description: The diagram illustrates the wall mounting process, showing the TV screen, rear cover, spacer, screw, and wall mount bracket. It also details the recommended screw length (11.0-13.0 mm) for mounting.

Mounting Recommendation: It is not recommended to hang the TV on a slanted wall. When wall mounting, ensure the television remains parallel to the wall and does not lean forward.

? If installed on a ceiling or slanted wall, or if the television is not parallel to the wall, it may fall and result in property damage or severe personal injury.

? For additional questions, contact the wall mount manufacturer or the retailer.

? The diameter and length of screws may differ depending on the wall mount bracket model.

Step 2. Connect devices to your TV

Check to ensure that you have connected the right cables to the right ports securely. Loose connections can affect the quality of the picture image and color.

Back View Description: The back of the TV features several ports and indicators:

• Power Input: Connection for the power cord.
• Power indicator: The light is white in standby mode.
• Power button (Standby/Source): Quick press to turn the TV on from standby. When the TV is on, a quick press brings up a menu; a long press confirms a selection.
• USB 1: DC 5V 1A (MAX)
• USB 2: DC 5V 0.5A (MAX)
• HDMI 1 (eARC) 4K@60Hz
• HDMI 2 4K@60Hz
• RESET: Quick press to enter standby mode. Long press for 5 seconds to reset the TV to factory settings.
• HDMI 3 4K@144Hz
• HDMI 4 4K@144Hz
• DIGITAL AUDIO OUT: Connect an optical cable for an external digital audio system.
• LAN: Connect an Ethernet cable for network/internet access. The TV also has wireless connectivity.
• AV IN: Connect a composite video cable and left-right audio cables from an external AV device.
• HEADPHONE ?: Connect headphones to hear audio from the TV. Headphones with microphones are not supported.
• ANT/CABLE: Connect an outdoor VHF/UHF antenna.
• USB ?: Connect a USB device for browsing photos, music, and movies. The USB 3.0 port is up to 10 times faster than the USB 2.0 port. USB 2.0 devices can be used in USB 3.0 ports, but at USB 2.0 speeds. USB 3.0 devices are backward compatible with USB 2.0 ports.

Step 3. Get to know controls

Control on the TV

Front view Description: The front of the TV has a remote sensor and indicator lights.

Introduction to Voice Remote with Alexa

Unlock the power of your Hisense with Fire TV built-in using the included Voice Remote with Alexa. Use your voice to watch live TV, search for titles, play music, switch inputs, control compatible smart home devices, and more. You can also ask Alexa to check the weather, set timers, and reminders.

Voice Commands for Hisense Fire TV:

Get your remote ready

The following table shows the buttons on your remote control and describes their functions:

? The picture is for reference only. Check information according to the actual remote control.

Setup and Operation

Insert the batteries

Remove the battery door and insert the two AAA batteries into your Voice Remote with Alexa.

Important information about the remote and batteries

• ⚠️ Discard batteries in a designated disposal area. Do not throw them into a fire.
• ⚠️ Remove old batteries immediately to prevent them from leaking into the battery compartment.
• ⚠️ If you do not intend to use the remote control for a long time, remove the batteries.
• ⚠️ Battery chemicals can cause a rash. If batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin, wash it immediately.
• ⚠️ Do not mix old and new batteries.
• ⚠️ Only use new 1.5v alkaline or 1.2NiMH rechargeable AAA sized batteries. Do not mix alkaline or rechargeable NiMH batteries.
• ⚠️ Do not continue using the remote if it gets warm or hot.
• ⚠️ Call the Support Center immediately on the support website if issues arise.

Using your cable set-top box or satellite receiver remote as a 'universal' remote

If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a 'universal' remote, visit the Support page to view a list of the codes.

Step 4. Power on the TV

Connect your power cord to the TV and plug it into a power outlet. Press the power button of the TV or the power button on the remote to turn on the TV. Your TV will display a launch screen showing the Hisense logo.

Step 5. Complete the first-time setup

The first time you turn on your TV, a guided setup will help you connect your TV to the Internet and complete the setup. Your TV will automatically pair with your new Alexa Voice Remote.

1. If there are issues with remote pairing, you will be prompted to pair your remote by pressing and holding the HOME button. If issues persist, try re-inserting or replacing your batteries.
2. Select your Wi-Fi network from the list of Wi-Fi networks displayed on the screen.

? If your Wi-Fi network is password protected, have your Wi-Fi network password ready. If your network is hidden, select 'Join Other Network'. If required, enter your network password using the on-screen keyboard.

Step 6. Enjoy your TV!

Now that you've completed the first-time setup, your Home screen is your starting point for using your TV. Your Hisense TV provides a variety of entertainment options, so you'll always find something new. Use your TV to watch live channels, access video on demand to watch movies, and much more.

Troubleshooting

If you are having trouble with your TV, first try turning it off and on again. If this does not fix the problem, check the tips in the following table. If your problem is not listed, contact Hisense support using the phone numbers provided earlier.

Product Specifications

Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise.

Certification and Compliance

NOTE: The following warnings only apply to products with such certification.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of [20] cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Declaration of conformity

Trade Name: Hisense

Model: 100QD6QF / 100QD6QFM / 100QD6QFD / 100QD65QFC / 100QD65QF

Responsible Party: Hisense USA Corporation

Service Address: 105 Satellite BLVD Suite I, Suwanee, GA 30024

Service Phone Number: 1-888-935-8880

Environmental Protection

Trademark Notices:

Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Dolby Vision IQ is a trademark of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2024 Dolby Laboratories. All rights reserved.

For DTS PATENTS, SEE http://xperi.com/dts-patents/. MANUFACTURED UNDER LICENSE FROM DTS, INC. AND ITS AFFILIATES. DTS, DTS:X, AND THE DTS:X LOGO ARE REGISTERED TRADEMARKS OR TRADEMARKS OF DTS, INC. AND ITS AFFILIATES IN THE UNITED STATES AND/OR OTHER COUNTRIES. DTS, INC. AND ITS AFFILIATES. ALL RIGHTS RESERVED.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Amazon, Fire, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates. This television is a product of Hisense and is not manufactured by Amazon.com or any Amazon affiliate. Certain services and features are subject to change or withdrawal at any time, may not be available in all countries, areas and languages, and may require separate subscriptions.

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE http://www.mpegla.com

♻️ This mark indicates that this product should not be disposed of with other domestic garbage, to avoid damage to the environment or human health due to uncontrolled waste disposal. Recycle it responsibly for promoting the sustainable reuse of material resources. To return your used device, please use the return systems available in your location or contact the vendor where you purchased your product. They can take this product for recycling and protection of the environment.

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