Amazon Seller Central: Compliance Reference Tool (CKP) User Guide
Introduction
This guide provides instructions on how to use the Compliance Reference Tool (CKP) on Amazon Seller Central. It aims to help sellers understand the tool's benefits, usage, and features to ensure compliance with various regulations.
Table of Contents
- Compliance Reference Tool (CKP) User Guide
- 1.1 Introduction to the Compliance Reference Tool
- 1.2 How to Use Compliance Reference
- 1.3 Mobile Device Version
- 1.4 Frequently Asked Questions
1.1 Introduction to the Compliance Reference Tool
The Compliance Reference Tool is a self-service tool for sellers. It consolidates multiple compliance requirements at the product category level and presents them to eligible sellers and service providers. The tool offers keyword/product type/HS Code/EU regulations/UK regulations/ASIN search functionality for education and compliance assessment.
Scope of Compliance Product Types: Includes UPSC (High-risk product control), PA (Product Assurance), FS (Food Safety), RP (Restricted Products), and EU regulations (e.g., EPR, energy labeling, EU battery regulations). More product types will be added in the future.
Covered Marketplaces: USA, Canada, EU, UK, Japan, UAE, Saudi Arabia, Mexico, Brazil, Australia, India, Singapore, Egypt.
Target Audience: Domestic sellers and Out of Country (OOC) overseas sellers.
Why Use the Compliance Reference Tool?
- Identify Compliance Issues: Query product compliance issues before or during listing to avoid non-compliance or delisting risks.
- Find Compliance Requirements and Service Providers: Search for compliance requirements by product type and find service providers for testing and obtaining compliance documents.
- Global Compliance Information: Access global compliance requirements from a single interface to assist sellers expanding into overseas markets.
1.2 How to Use Compliance Reference
Before diving into the full process, familiarize yourself with the tool through these 12 knowledge points:
| No. | Knowledge Point | Function |
|---|---|---|
| 1 | Entry point for Compliance Reference | Introduces the entry point for Compliance Reference. |
| 2 | Overview of the Compliance Reference Homepage | Understand the content on the homepage and how to use each function. |
| 3 | Select Destination | Select the sales destination. |
| 4 | Search Products | Demonstrates five search methods for product types using case studies. |
| 5 | Restricted/Sellable | Describes scenarios based on different product categories. |
| 6 | Compliance Content Introduction | Introduces product compliance, hazardous goods compliance, and import/export compliance. |
| 7 | Hazardous/Non-hazardous Goods | Describes scenarios based on different product categories. |
| 8 | Domestic/Cross-border | Explains the differences between domestic and international sales. |
| 9 | With SP/Without SP | Selects appropriate product categories for different scenarios. |
| 10 | Enter SPN or Print Report | Enter SPN to contact SP directly or print/download the report. |
| 11 | Search Products by ASIN | Functionality to search products by ASIN is now available in UAE, Egypt, Australia, Japan, Saudi Arabia, and Singapore. |
| 12 | mini CKP | View CKP using a mobile device. |
Compliance Reference Usage Simulation
Method One: Accessing the Tool
You can directly click here to find the entry point for Compliance Reference.
[Image description: Screenshot of Amazon Seller Central showing the Compliance Reference tool interface with search fields for product type and HS code.]
Method Two: Navigating through Seller Central
Log in to Seller Central, click 'Directory' in the top left, then 'Add a product'. Alternatively, from the 'Inventory' dropdown, click 'Manage All Inventory', and then 'Add a new product' on the right.
Click 'Compliance Self-Assessment' at the bottom left to enter the Compliance Reference homepage.
[Image description: Screenshot of Amazon Seller Central menu showing navigation paths to 'Add a product' and 'Manage All Inventory'.]
Method Three: Accessing via Account Health
Log in to Seller Central, click 'Directory' in the top left, then 'Performance' > 'Account Health'. Scroll to the bottom of the Account Health dashboard and click 'Product Compliance Requests' to access the MYC (My Compliance) interface.
Find the grey title section on the MYC interface, click 'Product Compliance Reference' to go to the Compliance Reference homepage.
[Image description: Screenshot of Amazon Seller Central Account Health page with a path highlighted to 'Product Compliance Requests' and then 'Product Compliance Reference'.]
Compliance Reference Homepage Overview
Click 'Confirm' to enter the Compliance Reference homepage.
Note: Please read the disclaimer carefully before proceeding.
[Image description: Disclaimer text regarding the use of the Compliance Reference tool and a 'Confirm' button.]
On the Compliance Reference homepage, you will find two main modules: 'Where do you want to sell your products?' and 'Search compliance by the following criteria'.
[Image description: Screenshot of the Compliance Reference homepage showing country selection and search criteria fields.]
STEP 1: Select Destination
From the 'Where do you want to sell your products?' dropdown, select your product's sales destination.
[Image description: Screenshot of the Compliance Reference tool showing the country selection dropdown.]
STEP 2: Search Products
You can search using keywords, product types, HS codes, and ASINs.
Search by Keyword
For example, search for 'Toys'. Select the corresponding product type from the dropdown and click the search button.
Note: If you enter a keyword and a pop-up appears stating 'No matching product types found', try using different keywords or searching by product type.
[Image description: Screenshot of the Compliance Reference tool showing keyword search and product type selection.]
Search by Product Type and HS Code
Search using product types or HS codes. Enter a valid HS code to find related information. New EU and UK regulations are available for reference.
[Image description: Screenshot of the Compliance Reference tool showing search fields for product type, HS code, and regulations.]
Search by ASIN
For UAE, Egypt, Australia, Japan, Saudi Arabia, and Singapore, you can use ASINs for compliance searches for some products. Enter a valid ASIN to search for related information.
[Image description: Screenshot of the Compliance Reference tool showing ASIN search functionality.]
Other Search Methods
For specific marketplaces, CKP may offer video tutorials. You can click on the video to open it or click the 'View help content' button on the right to see product descriptions, regulations, and requirements.
Note: This method is only available when CKP is in English.
Example: For dietary supplements in the US market, search by product category or keyword 'Dietary Supplement'. Similarly, for button batteries in the Australian market, search by product category or keyword 'Coin Batteries'.
[Image description: Screenshot of the Compliance Reference tool showing video tutorials and help content links.]
STEP 3: Sellable and Non-Sellable Items
Product types that meet the search criteria and their definitions will be displayed below the search bar. You can check product type definitions and review product compliance via 'View help content'. Pay attention to the distinction between sellable and non-sellable items.
Note: If a product is allowed for sale on Amazon, the 'View help content' button will be green; otherwise, it will be grey.
[Image description: Screenshot showing product type definitions and sellable/non-sellable status indicators.]
STEP 4: Compliance Reference
Product Compliance
On the 'View requirements' page, click 'Product Compliance' to view basic product compliance requirements.
[Image description: Screenshot of the Compliance Reference tool showing different compliance categories including Product Compliance.]
Hazardous Goods Compliance
On the 'View requirements' page, click 'Hazardous Goods Compliance'. Select the relevant attributes based on the product's characteristics and click 'Search' to view basic hazardous goods compliance requirements.
Note: If a product is listed under product compliance but not under hazardous goods compliance, it may not be a hazardous good.
[Image description: Screenshot showing the Hazardous Goods Compliance section with attribute selection.]
Export Trade Compliance
If the product's origin and destination are different countries, click 'Export Trade Compliance' to view basic export trade compliance requirements. You can also select other product shipping countries/regions from the 'Select product shipping country/region' option on this page.
Note: This database does not contain a complete list of HS codes. For each product type, HS code samples are provided for reference only. Please refer to customs websites for other HS code information. This database also does not contain complete export control information, such as all relevant ECCNs and export license requirements for each country/region. Please contact the relevant service provider for more export control information.
[Image description: Screenshot showing Export Trade Compliance section with country selection and HS code details.]
Import Trade Compliance
Click 'Import Trade Compliance' to view basic import trade compliance requirements. You can also select other product shipping countries/regions from the 'Select product shipping country/region' option on this page.
[Image description: Screenshot showing Import Trade Compliance section with country selection and HS code details.]
UK Regulations
For sales to the UK, in addition to basic product, hazardous goods, and trade compliance, you must also review relevant UK regulations. Click 'UK regulations' to view the basic requirements for the current country, then click 'View requirements'.
[Image description: Screenshot showing UK regulations selection and a link to view requirements.]
EU Regulations
For sales to European countries, in addition to basic product, hazardous goods, and trade compliance, you must also review relevant EU regulations. Select the corresponding European country, click 'EU regulations' to view the basic requirements for the current country, then click 'View requirements'.
[Image description: Screenshot showing EU regulations selection and a link to view requirements.]
STEP 5: Print Report
Click 'Download Requirements' at the top right of the page to get all compliance content and information about selected service providers for the product. If you need assistance from a service provider, you can contact them directly.
[Image description: Screenshot showing the 'Download Requirements' button and a report with product compliance information.]
STEP 6: Help
After completing the self-assessment, Amazon strongly recommends following this process as a simulation. If you encounter any issues during this process, you can seek help or view FAQs in the top right corner of the interface.
[Image description: Screenshot showing the Help and FAQ buttons.]
1.3 Mobile Device Version
Compliance Reference (CKP) Official Account Version
When you access the mobile version of the 'Amazon Compliance' official account via the menu, you can find the 'Compliance Resources' option at the bottom. Click this option to find 'Compliance Reference'. After entering the Compliance Reference interface, Step 1: Select the country you want to sell in from the left-side [Sales Site] list. Step 2: Select the [Sellable] or [Non-sellable] category under the chosen site, browse the product list in that category, or enter keywords in the selected category to find specific products (see Step 3). Additionally, UK and EU countries offer a [UK/EU Regulations] search category. Step 3: Enter the product name or keyword you want to search for in the search bar, click search, and the page will display matching products or regulations.
Note: If your entered keyword does not match any products, try using keywords for similar products or entering partial product names for re-searching.
[Image description: Screenshots showing the mobile interface of the Compliance Reference tool, including search functionality and product listings.]
Amazon Service Provider Consultation - Amazon SPN Service Provider Network Mini Program Version
Amazon provides a platform for sellers to consult service providers. Sellers can search for 'Amazon SPN Service Provider Network' or scan the QR code in the image to access the mini program.
In the [Category] interface, search for the desired service provider in the text box at the top, or search on the main interface. The [Messages] interface supports real-time online communication between sellers and service providers. The [My] interface covers users who have not opened a store and those who have.
On the mini program homepage, search for 'Amazon Lab Service' and click [Consult] to initiate online consultation for laboratory services.
[Image description: Screenshots showing the Amazon SPN Service Provider Network mini program interface, including search, categories, and service provider listings.]
1.4 Frequently Asked Questions
Q1: Can 'Compliance Reference' automatically classify hazardous goods (DG)?
No, if there is no product detail information, 'Compliance Reference' cannot classify it. You can contact a service provider for compliance assistance.
Q2: Can the service providers in 'Compliance Reference' support the required tests?
Yes, Amazon first reviews the service provider's capabilities before listing them on 'Compliance Reference'.
Q3: Are the listed service providers located in my country/region?
Amazon provides international service provider information for your selection. You can view and select service providers based on their country/region.
Q4: What should I do if I cannot find the expected product using certain keywords?
You can try searching for your product by product tree. You can also try using keywords for similar products and consult service providers for your specific product.
Q5: If I cannot find the product I am looking for, does it mean this product has no compliance requirements?
No, not finding the corresponding product may be because your product's compliance requirements are not yet covered by the Compliance Reference Tool. You can try similar keywords or search for similar products by product tree, and consult service providers for your specific product.
Q6: What should I do if I get no search results after entering an HS code?
Please check if your HS code is valid and the entered code is legal. You can also try using HS codes for similar products. For specific product information, consult service providers.
Q7: What should I do if there are no Amazon-listed service providers to support compliance?
Amazon cannot provide service provider information directly but is continuously searching for eligible candidate laboratories. In the meantime, please contact other service providers in your country or the country of procurement.
Q8: What are the ways to access the Compliance Reference Tool within Seller Central?
You can access the Compliance Reference Tool interface through the 'Publish Product' page or the MYC control panel, or by directly using the Compliance Reference page URL.
Q9: What methods can I use to search for compliance requirements in the Compliance Reference Tool?
You can search for compliance requirements using keywords, HS codes, product types, ASINs, and EU and UK regulations.
Q10: Can I find information about the service provider network in Compliance Reference?
Yes. You can select the corresponding service provider based on the product's shipping/selling location.
Q11: Can I obtain compliance requirements for multiple stores through Compliance Reference?
Yes. You can click the 'Download PDF' button in the upper right corner of the 'View requirements' page to download a report containing contact information and assistance details for all service providers.
Conclusion
Congratulations on completing this course! You can find more learning materials by exploring the resources available.
[Image description: A congratulatory message with links to further learning resources, including 'Official Lecture - Store Compliance Handbook' and 'Official Lecture - Account Health'.]
