Eureka J15 Pro Ultra Robot Vacuum Cleaner Instruction Manual

Contents

• 1 eureka J15 Pro Ultra Robot Vacuum Cleaner
• 2 SAFETY INSTRUCTIONS
• 3 TECHNICAL DATA
• 4 IN THE BOX
• 5 Introduction to Parts of Robot Vacuum
• 6 Introduction to Base Station
• 7 PREPARATIONS BEFORE USE
• 8 GETTING STARTED
• 9 MAINTENANCE
• 10 SAFETY INSTRUCTIONS
• 11 TROUBLESHOOTING
• 12 Documents / Resources
• 12.1 References
• 13 Related Posts

1 eureka J15 Pro Ultra Robot Vacuum Cleaner

The Eureka J15 Pro Ultra Robot Vacuum Cleaner is designed for efficient and automated cleaning.

2 SAFETY INSTRUCTIONS

General Safety Precautions:

• This appliance can be used by children aged 8 years and above, and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Warning for the machine:

• Do not bring the smart robot close to heat source, radiation or burning cigarette butts.
• It is strictly forbidden to vacuum the following objects: All liquids such as water and solvents; Lime, cement dust and other construction dust and garbage; Heat generating objects, such as unextinguished carbon butts, cigarette butts; Sharp fragments, such as glass, etc.; Flammable and explosive items, such as gasoline and alcohol products.
• Before using, please remove all fragile items from the ground (such as glasses, lamps, etc.), and items that may be tangled with the side brush, roller brush and drive wheels (such as wires, curtains and other easily-entangled materials).
• Please pay attention to your hair and avoid entanglement on wheels or roller brushes when using, cleaning and maintaining the robot.
• Do not use this product at an altitude of more than 2000m.

Warning for base station:

• “IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS” and “DANGER – TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS”.
• Base station is only applicable to the product NERJ15ULTRABK/NERJ15ULTRAWH. (Battery pack type: Li-ion, DC 14.4 V, 5200 mAh)
• The base station will automatically start charging after Robot Vacuum Cleaner returned to the base.
• Warning: The battery charger (Base Station) is not intended to charge non-rechargeable batteries.
• The transformer is not intended for series/parallel connection.
• The device cannot be reset or replaced after a short-circuit or an overload.

Warning for battery:

• The product must be powered off before removing the battery.
• Please note that do not disassemble the battery by yourself.
• If you need to replace it, please contact the after-sales service center.
• Please dispose of used battery according to local laws and regulations.
• Do not dismantle, open or shred the battery.
• Do not expose batteries to heat or fire. Avoid storage in direct sunlight.
• Do not short-circuit a battery.
• Do not store batteries haphazardly in a box or drawer where they may short-circuit each other or be short-circuited by other metal objects.
• Do not subject batteries to mechanical shock.
• In the event of a leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, seek medical advice immediately.
• Do not use any charger other than that specifically provided for use with the equipment.
• Do not use any battery which is not designed for use with the equipment.
• Keep batteries out of the reach of children.
• Keep batteries clean and dry.
• Do not leave a battery on prolonged charge when not in use.
• After extended periods of storage, it may be necessary to charge and discharge the batteries several times to obtain maximum performance.
• The batteries give their best performance when they are operated at normal room temperature (20°C ± 5°C).
• Retain the original product literature for future reference.
• The battery may be irreversibly damaged if the battery is in low power for a long time. It is recommended that the battery retain sufficient power before storage.

3 TECHNICAL DATA

4 IN THE BOX

Components in Package:

• Robot Vacuum (Dimensions: 355mm x 354mm x 110mm)
• Base Station (Dimensions: 395mm x 458mm x 468mm)
• Side Brush x1
• Mop x2
• Dust Bag x1
• Cleaning Brush x1
• Base Ramp x1
• Instruction Manual

5 Introduction to Parts of Robot Vacuum

Main View (with cover closed): Features LIDAR Sensor, Buttons, Bumper, Edge Sensor, and Charging Contacts.

Main View (with cover open): Includes Cover, Network Configuration Indicator, Network Pairing Button, Reset button, and Dust Bin.

Bottom View: Shows Carpet Sensor, Side Brush, Roller Brush, Omni-directional Wheel, Cliff Sensors, Mop Outer Expansion Module, and Mop Mounting Shaft.

Dust bin: Contains Filters.

6 Introduction to Base Station

Main View: Features Status Indicator, Robot Entrance, Base Ramp, Dust Collector, and Cleaning Tray.

Top View: Shows the waste water tank (left) and the clean water tank (right).

Back View: Includes Power Cord Storage Slot and Charging Contacts.

7 PREPARATIONS BEFORE USE

Placement of the Base Station:

1. Place the base station on a hard surface against a wall, with clear space of at least 5cm on the left and right sides and 80cm in front.
2. Plug the power cord into an electrical outlet. Wind the excess cable around the power cord storage slot on the robot vacuum.

NOTES:

• Do not expose the base under direct sunlight.
• Do not cover the signal transmission area of the base station with objects such as stickers.
• Do not place the base on floors with carpet or other soft coverings.
• Please keep the charging area dry.

Installation of Side Brush to Robot Vacuum:

1. Turn the robot over. Press the side brush downward into the slot.
2. To remove: grab the rubber legs of the side brush with both hands (be careful not to pull the hair bundle vigorously) and pull it out.

Installation of the Mop:

• Align the mop pad centrally with the mop pad plate and apply it evenly.
• Press the mop into the robot to complete the installation.

Power on & Charge:

• Press and hold the "◯" button of the robot for three seconds to turn it on. Wait for the power indicator to remain on, and place the robot against the base station as shown for charging. To facilitate daily use, please keep the robot charged.

NOTES:

• If you manually put the robot vacuum into the base station, ensure that the side with the charging contacts is placed against the base station as shown.
• Before the first cleaning, ensure that the robot is fully charged.

Tips: Before first use, manually put the robot in the base station, and the robot will automatically turn on. After power-on, the robot will automatically pair with the base station. If the white status indicator of the base station flashes fast, it means that the base station is disconnected from the robot. See the solution for "the base station indicator flashes white rapidly" in Troubleshooting.

Preparing the Cleaning Area: Before using the robot vacuum, please make sure the area to be cleaned is free from items that may be tangled/stuck with the robot vacuum (such as wires, hard objects, iron nails, glasses and other sharp fragments), and items that may be dragged or knocked down by the robot vacuum (such as valuable objects, fragile objects and dangerous objects likely to fall). This helps ensure that the robot vacuum does not cause personal injury or property damage.

Preparations of the Water Tank:

NOTES: Do not add hot water or unauthorized detergent into the tank to prevent potential damage.

1. To add clean water, remove the clean water tank on the right, open the cover, and fill the tank with clean water to the MAX mark. Then reinstall the tank.
2. To empty the dirty water, remove the Waste water tank on the left, open the cover, and pour out the water.

8 GETTING STARTED

Setting Up App:

NOTES:

• The app supports iOS versions 13.0 and above and Android versions 8.0 and above. The app is not available for use with tablets.
• This model does not support a WEP encrypted router.
• The home wireless network name and password must contain only letters, numbers and standard symbols.
• The network accessing configuration of the robot requires a wireless network of 2.4GHz frequency range.
• The robot must be connected to wireless network to enable controlling the robot using the app. Once you have set up the app and connected the robot to wireless network, the app can be used to control the robot in wireless network/2G/3G/4G/5G network environment.
• If your home wireless network password is changed, you will need to reconnect the robot to wireless network following the wireless network connection instructions.

Download the App: Scan the following QR code or search for eureka robot to download the App. Follow the instructions in the app to create a new account or login.

[QR Code Image Placeholder]

Add Device:

• Click "+" in the App to add the device. Choose J15 Pro Ultra.
• Follow the instructions on the app and continue until the app prompts that the connection is successful.

Connect the Device:

1. Connect your robot to the network that you plan to use for operating the robot. Make sure the robot is placed within good wireless network coverage.
2. After assembling and powering on the robot, open the robot cover. Press and hold the wireless network pairing button for 3 seconds until you hear a beep. The network indicator light should start flashing. Follow instructions in app for next steps.

NOTES:

• Make sure that the mops are installed properly before use, otherwise the robot will not start normally.
• This product is intended for indoor use only. Do not use it outdoors.
• Do not submerge the robot vacuum in water. Doing so may damage the equipment, causing a short circuit or current leakage.

Buttons under cover:

Buttons on panel:

Status Indicators of Robot Vacuum:

Start / Pause / Resume:

• Press and hold the power button "◯" for three seconds to turn the robot on/off.
• Briefly Press "►►" to start/pause/resume cleaning or use your App to control.

Recharge:

• Press "►►" briefly. The robot vacuum will move from the current location to the base station for charging.

Emptying:

• After cleaning, the robot will return to the base station and automatically begin self-emptying. More self-emptying settings can be enabled in the app, such as manual emptying and automatic emptying frequency.
• Please ensure the dust bag of the base station is not full.

Reset to Factory Settings:

• Simultaneously press and hold the network configuration button and recharging button "◯" on the robot until you hear a "Ding”, and the robot will reset to factory settings and restart. You can also click “More” → “General” → “Reset to factory settings” in the App.

Mop Washing:

• To ensure the mopping effect, the robot will return to the base station halfway to clean the mop pad when mopping the floor, or you can manually set the cleaning frequency of mop on the App based on your needs.
• After the robot completes the mopping task and returns to the base station, it will automatically clean the mop pad (the cleaning time is slightly longer).

Self-Cleaning of the base station:

• After the robot finishes mop washing, it will automatically perform self-cleaning of the cleaning tray. You can also manually set the self-cleaning frequency in the app.
• Then, the mop pads and cleaning tray will be automatically dried. Before the next cleaning task starts, the base station will first activate dust collection for the cleaning tray.

Mop Drying: After the robot finishes mop washing, it will automatically initiate mop drying process (hot air drying, by default). You can modify the functions in the app.

NOTES:

• Do not remove the robot vacuum from the base station when it is washing the mop pad.
• Do not move the base station after the robot vacuum starts cleaning.

Status Indicators of Base Station:

[Diagram of Base Station with Status Indicator highlighted]

9 MAINTENANCE

Maintenance of Base Station:

1. Remove the cleaning tray from the bottom of the base station, then take off the left and right cleaning discs in turn, rinse them with clean water, and wipe them clean.
2. Remove the self-cleaning assembly (roller) from the cleaning tray and rinse off any impurities adhering to it with clean water.
3. Rinse the cleaning tray under the faucet and wipe it clean.
4. Reassemble the left and right cleaning discs and self-cleaning assembly back into the cleaning tray in turn, and then reinstall them at the bottom of base station after drying.

[Diagram sequence for base station cleaning]

Dust Bag Replacement:

1. Remove the dust collector cover.
2. Pull the used disposable dust bag out of the dust collector.
3. You can use a soft, dry cloth to wipe and clean the dust collector.
4. Place a new dust bag, sliding the plastic card into the rails. Re-install the dust collector cover.

[Diagram sequence for dust bag replacement]

Maintenance of Dust Bin (Clean as needed):

1. Open the upper cover of the robot and remove the dust bin.
2. Push up the dust bin cover, and then dump the garbage downward.
3. Lift the side buckle of the dust bin to remove the dust filters.
4. The filters are washable and should be dried after washing before placing them back into the dust bin.

[Diagram sequence for dust bin maintenance]

How to Use the Cleaning Brush:

1. Cut the hair entangled on the roller brush body with the blade.
2. Brush off the cut hair with the brush.

[Diagram of cleaning brush with blade and brush parts labeled]

Maintenance of Roller Brush (Weekly cleaning is recommended):

1. Press and hold the left and right release buttons on the cover plate of the roller brush and lift out the cover plate.
2. Lift the red side of the roller brush to take it out.
3. Pull out the end of caps the roller brush as shown below, and cut any hairs wrapped around the roller brush by using the cleaning brush in the accessories box. Then, clean the main brush and its cover plate by using the cleaning brush or a soft cloth.
4. Wash the roller brush with water and dry it. After cleaning, install the roller brush and then the cover plate into the robot vacuum.

[Diagram sequence for roller brush maintenance]

Cleaning of Side Brush (Weekly cleaning is recommended):

• Pull out the side brush. Remove dust on the side brush.

Cleaning of the Robot Sensors (Clean as needed): Wipe and clean all sensors of the robot with a soft dry cloth, including:

1. Line Laser/Camera Sensor
2. Edge sensor at the right
3. Cliff sensors at the bottom

[Diagram showing sensor locations on the robot]

Cleaning of Driving Wheel (Weekly cleaning is recommended): Rotate the driving wheel back and forth to remove debris and clean it with the cleaning brush in the accessories box or a soft cloth.

[Diagram showing cleaning of the driving wheel]

10 SAFETY INSTRUCTIONS

Warning for the machine:

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• WARNING: For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. Use only with R23W02EDS01 supply unit.
• This appliance contains batteries that are only replaceable by skilled persons.
• Do not bring the smart robot close to heat source, radiation or burning cigarette butts.
• It is strictly forbidden to vacuum the following objects: All liquids such as water and solvents; Lime, cement dust and other construction dust and garbage; Heat generating objects, such as unextinguished carbon butts, cigarette butts; Sharp fragments, such as glass, etc.; Flammable and explosive items, such as gasoline and alcohol products.
• Before using, please remove all fragile items from the ground (such as glasses, lamps, etc.), and items that may be tangled with the side brush, Roller brush and drive wheels (such as wires, curtains and other easily-entangled materials).
• Please pay attention to your hair and avoid entanglement on wheels or roller brushes when using, cleaning and maintaining the robot.
• Do not use this product at an altitude of more than 2000m.

Correct Disposal of this product: This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Warranty Information: The manufacturer provides warranty in accordance with the legislation of the customer's own country of residence, with a minimum of 1 year (Germany: 2 years), starting from the date on which the appliance is sold to the end user. The warranty only covers defects in material or workmanship. The repairs under warranty may only be carried out by an authorized service centre. When making a claim under warranty, the original bill of purchase (with purchase date) must be submitted.

The warranty will not apply in cases of:

• Normal wear and tear
• Incorrect use, e.g. overloading of the appliance, use of non-approved accessories
• Use of force, damage caused by external influences
• Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-compliance with the installation instructions
• Partially or completely dismantled appliances

Wireless network: 2400-2483.5MHz, MAX POWER: 20dBm.

BLUETOOTH MAX POWER: 10dBm

To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.

CLASS 1 LASER PRODUCT

INVISIBLE LASER RADIATION

(Note: Laser classified to Class 1 according to IEC 60825-1:2014)

Warning for base station:

• “IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS” and “DANGER – TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS”.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Base station is only applicable to the product NERJ15ULTRABK/NERJ15ULTRAWH. (Battery pack type: Li-ion, DC 14.4 V, 5200 mAh)
• The base station will automatically start charging after Robot Vacuum Cleaner returned to the base.
• Warning: The battery charger (Base Station) is not intended to charge non-rechargeable batteries.
• The transformer is not intended for series/parallel connection.
• The device cannot be reset or replaced after a short-circuit or an overload.

Warning for battery:

• The product must be powered off before removing the battery.
• Please note that do not disassemble the battery by yourself.
• If you need to replace it, please contact the after-sales service center.
• Please dispose of used battery according to local laws and regulations.
• Do not dismantle, open or shred the battery.
• Do not expose batteries to heat or fire. Avoid storage in direct sunlight.
• Do not short-circuit a battery.
• Do not store batteries haphazardly in a box or drawer where they may short-circuit each other or be short-circuited by other metal objects.
• Do not subject batteries to mechanical shock.
• In the event of a leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, seek medical advice immediately.
• Do not use any charger other than that specifically provided for use with the equipment.
• Do not use any battery which is not designed for use with the equipment.
• Keep batteries out of the reach of children.
• Keep batteries clean and dry.
• Do not leave a battery on prolonged charge when not in use.
• After extended periods of storage, it may be necessary to charge and discharge the batteries several times to obtain maximum performance.
• The batteries give their best performance when they are operated at normal room temperature (20°C ± 5°C).
• Retain the original product literature for future reference.
• The battery may be irreversibly damaged if the battery is in low power for a long time. It is recommended that the battery retain sufficient power before storage.

11 TROUBLESHOOTING

12 Documents / Resources

• eureka J15 Pro Ultra Robot Vacuum Cleaner [pdf] Instruction Manual
• eureka J15 Pro Ultra Robot Vacuum Cleaner, J15 Pro Ultra, Robot Vacuum Cleaner, Vacuum Cleaner, Cleaner

13 Related Posts

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