Digital Watchdog Blackjack Ai Quick Start Guide
This guide provides essential information for the initial setup and configuration of the Digital Watchdog Blackjack Ai video analytics server.
Product Models
The Blackjack Ai series includes models such as:
- DW-BJAIP64TR
- DW-BJAIP80TR
- DW-BJAIP96TR
Default Login Information
For DW Spectrum® IPVMS:
Username: admin
Password: admin12345
For the Server's OS:
Username: dwuser
Password: Dw5pectrum
What's in the Box
The package typically includes:
- P-Rack™ server
- Keyboard and mouse
- Quick start guide
- Power cable
- Rail kit
- Mini-DP to True HD Adapter
Support Materials
Download all support materials and tools from the Digital Watchdog website:
- Visit: http://www.digital-watchdog.com/support-download/
- Search for your product using the 'Search by Product' bar.
- Click 'Search' to view all supported materials, including manuals, Quick Start Guides (QSG), software, and firmware.
Attention: This document is a quick reference for initial setup. For comprehensive information on features and functionality, refer to the full DW Spectrum® IPVMS manual.
Contact Information
Telephone: +1 (866) 446-3595 / (813) 888-9555
Technical Support Hours: 9:00 AM - 8:00 PM EST, Monday through Friday
Website: digital-watchdog.com
Hardware Overview
The server features various ports and indicators:
Front Panel
- [F1]: 2x USB 2.0 ports
- [F2]: Power button
- [F3]: HDD status LED
Rear Panel
- [B1]: Power output
- [B2]: Keyboard port (PS2 type)
- [B3]: USB 3.0 ports
- [B4]: Network ports
- [B5]: True HD output (disabled)
- [B6]: USB 2.0 ports
- [B7]: Mini DP
- [B8]: Optical digital audio output
- [B9]: Audio ports
- [B10]: RAID
Specifications
Feature | Part Number | DW-BJAiPxxT | DW-BJAiPxxTR |
Included DW Spectrum IP licenses | 4 (DW-SPECTRUMLSC004) | ||
Included DW Ai Server Licenses | 4 channel (DW-DWAiSLSC004) | ||
Form factor | 2U Rackmount | 2U Rackmount | |
Operating system | Windows® 10 OS on SSD | Windows® 10 OS on SSD | |
CPU | 12th Gen Intel® Core™ i7 processor | 12th Gen Intel® Core™ i7 processor | |
Memory | 32GB | 32GB | |
Ethernet port | 2x gigabit ethernet ports (RJ45) | 2x gigabit ethernet ports (RJ45) | |
Max video storage rate (Mbps) | 320 Mbps | 320 Mbps | |
Max # of analytic streams (secondary) | Up to 64 | Up to 64 | |
Maximum HDD Storage Options | 6 x SATA HDD | 6 x SATA HDD | |
RAID | 120TB RAID5 | 120TB RAID5 | |
USB interface | RAID5 | RAID5 | |
Video-out | Yes | Yes | |
Outputs | 1x Display Port, for system configuration | 1x Display Port, for system configuration | |
Graphics Card | NVIDIA RTX A2000 12GB | NVIDIA RTX A2000 12GB | |
Pre-loaded VMS software | DW Spectrum® IPVMS | DW Spectrum® IPVMS | |
DW Spectrum Client supported OS | Cross-platform - Windows®, Linux Ubuntu®, and Mac® | Cross-platform - Windows®, Linux Ubuntu®, and Mac® | |
Preloaded Analytic software | DW Ai Server | DW Ai Server | |
Ai Configuration Tool supported OS | Cross-platform - Windows® and Linux Ubuntu® | Cross-platform - Windows® and Linux Ubuntu® | |
Mobile apps | iOS® and Android® | iOS® and Android® | |
Keyboard and mouse | Included | Included | |
Rail kit | Included | Included | |
Power supply | 500W** | 500W** | |
Operating temperature (room) | 41°F~104°F (5°C~40°C) | 41°F~104°F (5°C~40°C) | |
Operating humidity | 20~90% RH | 20~90% RH | |
Dimension (WxDxH) | 17.3" x 21.9" x 3.5" (439.3 x 557.1 x 88.9 mm) | 17.3" x 21.9" x 3.5" (439.3 x 557.1 x 88.9 mm) | |
Other certification | NDAA, TAA | NDAA, TAA | |
Warranty | 5 year limited | 5 year limited |
** UPS recommended. Specifications and components mentioned are subject to change without notice.
Setting Up the Server
STEP 1: Connect external devices, power and network.
- Connect a monitor, USB keyboard, USB mouse, and network cable to one of the Ethernet ports ([B7] on the diagram). Configure the camera's network first, then configure the server's local network.
- Connect the server to an appropriate power source. It is recommended to use a UPS system (1000VA or higher recommended).
- Power up the server. If it does not turn on automatically, press the power button ([F2] on the diagram). Connecting the power cable to a live power source may turn on the server automatically.
STEP 2: Configure date and time
- Double-click on the date and time icon on the desktop.
- Change the time zone if it is not correct (default is UTC-08:00 Pacific Time). Press OK after selecting the correct time zone.
- Click "Change date and time..." to update the date and time if they are not correct. Verify the time zone before updating. Time may appear 2 or 3 hours off if the time zone is incorrect. Press OK after adjusting the date and/or time.
- Press OK to close the date and time window when done.
STEP 3: Configure network
Have the following information ready before starting network configuration:
Camera network | Local network (LAN) | |
IP address | ||
Subnet mask / Netmask | Not applicable | Not applicable |
Default gateway / Gateway | ||
DNS servers |
* Camera network and local network cannot be on the same network.
NOTE: The Blackjack® server's network settings are set to DHCP by default. If you are unsure about the information to enter, contact your Network Administrator or Internet Service Provider.
- Double-click on "Network Connections" on the desktop.
- Right-click on the Ethernet with the cable connected and click "Properties".
- Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
- Select "Use the following IP address". (DNS server addresses will be selected automatically).
- Enter the IP address and Subnet mask for the camera network. Do not enter anything for the default gateway, preferred DNS server, and alternate DNS server.
NOTE: The network must be the same as the cameras' network and must not be the same as the local network. Contact your network administrator for more information.
- Click OK to close, then click Close to return to network connections.
- Right-click on the other Ethernet (the one with the network cable unplugged) and click "Properties".
- Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
- Select "Use the following IP address". (DNS server addresses will be selected automatically).
- Enter the IP address and subnet mask of the camera network.
- Click OK to close, then click Close to go back to network connections.
- Connect a network cable from the Ethernet port [B7] on the diagram (page 2) to the switch on the local network.
- Close the network connections dialog.
Setting Up DW Spectrum Media Server
STEP 1: Initial run from the Blackjack server
Login: admin
, Password: admin12345
- Open the DW Spectrum client by double-clicking the DW Spectrum icon.
- Click on the pre-configured server.
- Enter the password and click connect. (Default password: admin12345, case sensitive).
STEP 2: To rename the server
- Right-click on the server name listed in the resources, then click server settings.
- Go to the general tab and enter the new server name in the name field. Click OK.
STEP 3: To check for updates
- Click on the menu icon, then click "System Administration".
- Go to the updates tab. If the system requires updating, click the "Update System" button.
Note: If you are on the latest version, it will state "You have the latest version installed" and the Update System button will be disabled.
- Click OK when the update is completed.
STEP 4: Enter and activate licenses
- Go to the system administration window and click on the license tab.
- Enter the license key and click "Activate License". An internet connection is required.
- Click "Activate Trial License" if you have not purchased a valid license key.
- Click OK when the license key is activated.
STEP 5: Configure recording
- Right-click on a camera in the resource tree to set up recording. Click on camera settings from the context menu.
- Go to the recordings tab.
- Click the Recording button to turn on recording.
- Configure the camera's schedule settings for quality, FPS, and recording type.
- Click and drag the mouse over the recording schedule to apply settings to multiple days and times. Click "All" to apply the recording settings to the entire schedule.
Note: A red dot will appear next to the camera in the resource tree once recording is started.
STEP 6: Backup database
- Go to the system administration window and click on the general tab.
- Click "Create Backup...".
- Navigate to the desired folder, enter a name for the backup file, and click save.
Note: It is strongly recommended to back up your data to an external storage media as well. More information and instructions are available in the DW Spectrum IPVMS user manual.
Setting Up the DW Ai Server Configuration Tool
While some camera settings can be configured through the DW Spectrum IPVMS Client, the DW Ai Server Configuration Tool provides a complete analytic user experience during the configuration process of the DW Ai Server.
STEP 1: Logging in with the DW Ai Server Configuration Tool
To begin setting up the DW Ai Server Configuration Tool:
- Launch the DW Ai Server Configuration Tool (application shortcut on the desktop).
- Select the DW Ai Server you want to connect with and log in using the local 'admin' user profile.
NOTE: If connecting the DW Ai Server Configuration Tool to the DW Spectrum Server results in an "Unauthorized" message, please check the access credentials. After changing the user password, enable the Digest Authentication setting for the user profile in the DW Spectrum Client.
STEP 2: DW Ai Server List
If multiple DW Ai Servers will be used, additional DW Ai Servers need to be added. You can define up to four (4) DW Ai Servers at a time.
To add an additional DW Ai Server:
- Open the DW Ai Server Configuration Tool and log in as the admin.
- Click the menu icon in the top left, then select "DW Ai Server List".
- Click "Add".
- Enter the IP address of the DW Ai Server.
- Leave the port set to 3030.
- Click OK to return to the previous menu.
- Click Apply to save your changes.
- Click Close to return to the previous menu.
The DW Ai Server List displays servers with Name, Address, Port, and Actions (Edit, Delete).
STEP 3: DW Ai Server Licenses
A license is required to use the analytic features of a DW Ai Server. Licenses can be managed through the DW Ai Server Configuration Tool.
To view licenses, select "Licenses" from the Main Menu in the DW Ai Server Configuration Tool. The "Active Licenses" list shows all licenses of the DW Ai Server and how they are allocated.
STEP 4: Enable Tab - DW Ai Server Plugin
To set up analytics on the DW Ai Server, select a camera from the left-side panel. The Enable tab shows the plug-in status for the selected camera, allowing you to check license status and select the preferred deep-learning feature.
- DW Ai Server Plugin: Toggle to enable/disable the plug-in for the selected camera.
- Tracker Engine: Defines the tracking engine used for analytics. The engine learns the scene to determine background from foreground objects. A message will be displayed in live view during this learning process, and no objects will be tracked.
- DL Object Tracker: When selected, the analytic engine uses the GPU to detect, categorize, and track objects. Objects can be classified using deep learning models or properties extracted from a calibrated scene. Camera calibration is required if the Deep Learning Filter is not used.
- DL People Tracker: When selected, the tracker uses the GPU to detect and track people.
- Apply: Apply changes to the selected camera.
The calibration and classification features are not displayed when using the Deep Learning filter, DL Object Tracker, or DL People Tracker. When first selected, DL trackers run a model generation process to optimize DL models for the available GPU hardware. This process can take up to 10 minutes per model and may increase with different GPU configurations. It does not need to be run again unless the GPU hardware is changed. A message will be displayed in live view during optimization, and no objects will be tracked.
NOTE: This product is covered by one or more claims of the HEVC Patents listed at patentlist.accessadvance.com.
Troubleshooting Tips
Problem | Possible Solutions |
My camera does not auto-discover | 1. Is the camera in the same LAN as the media server? 2. Is your camera compatible with DW Spectrum®? (Refer to website for supported cameras.) 3. Is the camera firmware updated? 4. If integrated via ONVIF, ensure ONVIF is enabled on the camera. 5. Try adding the camera manually. 6. Reboot the server after installation. Allow up to 2 minutes for device mapping. |
Videos are slow | 1. Are you accessing cameras from multiple clients (LAN and WAN)? 2. Do you have a Gigabit network? Check your network speed. |
My camera appears disconnected | 1. Under camera settings, verify username and password. 2. Use the 'Ping' button in camera settings to check network connectivity. 3. If the camera's web viewer is accessible, try rebooting or restoring the camera to factory default. 4. Ensure the camera is using the latest firmware. 5. Confirm the camera is on the same network as the server. 6. If integrated via ONVIF, ensure ONVIF is enabled. 7. Verify your user has permissions to view the camera. |
I cannot get playback video from my camera | 1. Is there network connection between client and server (if not on the same machine)? 2. Ensure your user has playback viewing permissions. 3. Confirm the camera is set to a recording mode that provides video for the selected time. 4. Check the media server log for unexpected camera disconnections. |
I get an 'unauthorized' message on my camera | 1. Ensure the camera's username and password are correctly entered in camera settings. 2. Try rebooting the camera to apply the credentials. |
DW Spectrum System Requirements
Recommended specs for the full client
Single-monitor DW Spectrum workstation | Dual-monitor DW Spectrum workstation | Quad-monitor DW Spectrum workstation | |
Processor | Intel i5 8th gen or AMD Ryzen 5 3000 Quad-Core or better | Intel i7 8th gen or AMD Ryzen 7 3000 Quad-Core or better | Intel i9 or AMD Ryzen 9 Quad-Core or better |
Video card | Intel HD Graphics onboard GPU or better | Intel HD Graphics onboard GPU or better | GeForce GTX 1650 or better |
RAM | 8 GB DDR3 1600 MHz or better | 16 GB DDR3 1600 MHz or better | 32 GB or better |
NIC | 1Gbps or better | 2 x 1 Gbit or better | 2 x 1 Gbit or better |
Storage | Dedicated SSD or NVME disk for the OS, 128 GB or larger | Dedicated SSD or NVME disk for the OS, 128 GB or larger | Dedicated SSD or NVME disk for the OS, 128 GB or larger |
OS Supported
- Microsoft Windows OS (supported by both DW Spectrum® Server and Client):
- Windows 10 (Released: July 2015)
- Windows Server 2012 (Released: August 2012 | EoS: 10/2023)
- Windows Server 2012 R2 (Released: October 2013 | EoS: 10/2023)
- Windows Server 2016 (Released: October 2016 | EoS: 01/2027)
- Windows Server 2019 (Released: October 2018 | EoS: 01/2029)
- Windows Server 2022 (Released: August 2021 | EoS: 10/2031)
- Ubuntu (Debian-based Linux) OS (supported by both DW Spectrum Server and Client):
- Ubuntu 18.04 LTS "Bionic Beaver" (Released: April 2018 | EoS: 04/2028)
- Ubuntu 20.04 LTS: "Focal Fossa" (Released: April 2020 | EoS: 04/2030)
- Macintosh OS (supported only by the DW Spectrum Client. DW Spectrum Server is not available for macOS):
- macOS 11.0, 11.1, 11.2 "Big Sur" (Released: November 2020)
- macOS 12 "Monterey" (Released: October 2021)
NOTE: DW Spectrum IPVMS for Windows can be installed as a software bundle or separately. DW Spectrum IPVMS for Ubuntu is only available for separate installations. DW Spectrum IPVMS for macOS is only supported by the DW Spectrum Client.
Important: OS not listed will not be supported by DW®.
Technical Support
Tel: +1 (866) 446-3595
Fax: (813) 888-9262
Website: www.digital-watchdog.com
Email: sales@digital-watchdog.com
Rev: 02/24
Copyright © Digital Watchdog. All rights reserved. Specifications and pricing are subject to change without notice.