Digital Watchdog Blackjack Ai Quick Start Guide

This guide provides essential information for the initial setup and configuration of the Digital Watchdog Blackjack Ai video analytics server.

Product Models

The Blackjack Ai series includes models such as:

Default Login Information

For DW Spectrum® IPVMS:
Username: admin
Password: admin12345

For the Server's OS:
Username: dwuser
Password: Dw5pectrum

What's in the Box

The package typically includes:

Support Materials

Download all support materials and tools from the Digital Watchdog website:

  1. Visit: http://www.digital-watchdog.com/support-download/
  2. Search for your product using the 'Search by Product' bar.
  3. Click 'Search' to view all supported materials, including manuals, Quick Start Guides (QSG), software, and firmware.

Attention: This document is a quick reference for initial setup. For comprehensive information on features and functionality, refer to the full DW Spectrum® IPVMS manual.

Contact Information

Telephone: +1 (866) 446-3595 / (813) 888-9555

Technical Support Hours: 9:00 AM - 8:00 PM EST, Monday through Friday

Website: digital-watchdog.com

Hardware Overview

The server features various ports and indicators:

Front Panel

Rear Panel

Specifications

FeaturePart NumberDW-BJAiPxxTDW-BJAiPxxTR
Included DW Spectrum IP licenses4 (DW-SPECTRUMLSC004)
Included DW Ai Server Licenses4 channel (DW-DWAiSLSC004)
Form factor2U Rackmount2U Rackmount
Operating systemWindows® 10 OS on SSDWindows® 10 OS on SSD
CPU12th Gen Intel® Core™ i7 processor12th Gen Intel® Core™ i7 processor
Memory32GB32GB
Ethernet port2x gigabit ethernet ports (RJ45)2x gigabit ethernet ports (RJ45)
Max video storage rate (Mbps)320 Mbps320 Mbps
Max # of analytic streams (secondary)Up to 64Up to 64
Maximum HDD Storage Options6 x SATA HDD6 x SATA HDD
RAID120TB RAID5120TB RAID5
USB interfaceRAID5RAID5
Video-outYesYes
Outputs1x Display Port, for system configuration1x Display Port, for system configuration
Graphics CardNVIDIA RTX A2000 12GBNVIDIA RTX A2000 12GB
Pre-loaded VMS softwareDW Spectrum® IPVMSDW Spectrum® IPVMS
DW Spectrum Client supported OSCross-platform - Windows®, Linux Ubuntu®, and Mac®Cross-platform - Windows®, Linux Ubuntu®, and Mac®
Preloaded Analytic softwareDW Ai ServerDW Ai Server
Ai Configuration Tool supported OSCross-platform - Windows® and Linux Ubuntu®Cross-platform - Windows® and Linux Ubuntu®
Mobile appsiOS® and Android®iOS® and Android®
Keyboard and mouseIncludedIncluded
Rail kitIncludedIncluded
Power supply500W**500W**
Operating temperature (room)41°F~104°F (5°C~40°C)41°F~104°F (5°C~40°C)
Operating humidity20~90% RH20~90% RH
Dimension (WxDxH)17.3" x 21.9" x 3.5" (439.3 x 557.1 x 88.9 mm)17.3" x 21.9" x 3.5" (439.3 x 557.1 x 88.9 mm)
Other certificationNDAA, TAANDAA, TAA
Warranty5 year limited5 year limited

** UPS recommended. Specifications and components mentioned are subject to change without notice.

Setting Up the Server

STEP 1: Connect external devices, power and network.

  1. Connect a monitor, USB keyboard, USB mouse, and network cable to one of the Ethernet ports ([B7] on the diagram). Configure the camera's network first, then configure the server's local network.
  2. Connect the server to an appropriate power source. It is recommended to use a UPS system (1000VA or higher recommended).
  3. Power up the server. If it does not turn on automatically, press the power button ([F2] on the diagram). Connecting the power cable to a live power source may turn on the server automatically.

STEP 2: Configure date and time

  1. Double-click on the date and time icon on the desktop.
  2. Change the time zone if it is not correct (default is UTC-08:00 Pacific Time). Press OK after selecting the correct time zone.
  3. Click "Change date and time..." to update the date and time if they are not correct. Verify the time zone before updating. Time may appear 2 or 3 hours off if the time zone is incorrect. Press OK after adjusting the date and/or time.
  4. Press OK to close the date and time window when done.

STEP 3: Configure network

Have the following information ready before starting network configuration:

Camera networkLocal network (LAN)
IP address
Subnet mask / NetmaskNot applicableNot applicable
Default gateway / Gateway
DNS servers

* Camera network and local network cannot be on the same network.

NOTE: The Blackjack® server's network settings are set to DHCP by default. If you are unsure about the information to enter, contact your Network Administrator or Internet Service Provider.

  1. Double-click on "Network Connections" on the desktop.
  2. Right-click on the Ethernet with the cable connected and click "Properties".
  3. Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
  4. Select "Use the following IP address". (DNS server addresses will be selected automatically).
  5. Enter the IP address and Subnet mask for the camera network. Do not enter anything for the default gateway, preferred DNS server, and alternate DNS server.

NOTE: The network must be the same as the cameras' network and must not be the same as the local network. Contact your network administrator for more information.

  1. Click OK to close, then click Close to return to network connections.
  2. Right-click on the other Ethernet (the one with the network cable unplugged) and click "Properties".
  3. Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
  4. Select "Use the following IP address". (DNS server addresses will be selected automatically).
  5. Enter the IP address and subnet mask of the camera network.
  6. Click OK to close, then click Close to go back to network connections.
  7. Connect a network cable from the Ethernet port [B7] on the diagram (page 2) to the switch on the local network.
  8. Close the network connections dialog.

Setting Up DW Spectrum Media Server

STEP 1: Initial run from the Blackjack server

Login: admin, Password: admin12345

  1. Open the DW Spectrum client by double-clicking the DW Spectrum icon.
  2. Click on the pre-configured server.
  3. Enter the password and click connect. (Default password: admin12345, case sensitive).

STEP 2: To rename the server

  1. Right-click on the server name listed in the resources, then click server settings.
  2. Go to the general tab and enter the new server name in the name field. Click OK.

STEP 3: To check for updates

  1. Click on the menu icon, then click "System Administration".
  2. Go to the updates tab. If the system requires updating, click the "Update System" button.

Note: If you are on the latest version, it will state "You have the latest version installed" and the Update System button will be disabled.

  1. Click OK when the update is completed.

STEP 4: Enter and activate licenses

  1. Go to the system administration window and click on the license tab.
  2. Enter the license key and click "Activate License". An internet connection is required.
  3. Click "Activate Trial License" if you have not purchased a valid license key.
  4. Click OK when the license key is activated.

STEP 5: Configure recording

  1. Right-click on a camera in the resource tree to set up recording. Click on camera settings from the context menu.
  2. Go to the recordings tab.
  3. Click the Recording button to turn on recording.
  4. Configure the camera's schedule settings for quality, FPS, and recording type.
  5. Click and drag the mouse over the recording schedule to apply settings to multiple days and times. Click "All" to apply the recording settings to the entire schedule.

Note: A red dot will appear next to the camera in the resource tree once recording is started.

STEP 6: Backup database

  1. Go to the system administration window and click on the general tab.
  2. Click "Create Backup...".
  3. Navigate to the desired folder, enter a name for the backup file, and click save.

Note: It is strongly recommended to back up your data to an external storage media as well. More information and instructions are available in the DW Spectrum IPVMS user manual.

Setting Up the DW Ai Server Configuration Tool

While some camera settings can be configured through the DW Spectrum IPVMS Client, the DW Ai Server Configuration Tool provides a complete analytic user experience during the configuration process of the DW Ai Server.

STEP 1: Logging in with the DW Ai Server Configuration Tool

To begin setting up the DW Ai Server Configuration Tool:

  1. Launch the DW Ai Server Configuration Tool (application shortcut on the desktop).
  2. Select the DW Ai Server you want to connect with and log in using the local 'admin' user profile.

NOTE: If connecting the DW Ai Server Configuration Tool to the DW Spectrum Server results in an "Unauthorized" message, please check the access credentials. After changing the user password, enable the Digest Authentication setting for the user profile in the DW Spectrum Client.

STEP 2: DW Ai Server List

If multiple DW Ai Servers will be used, additional DW Ai Servers need to be added. You can define up to four (4) DW Ai Servers at a time.

To add an additional DW Ai Server:

  1. Open the DW Ai Server Configuration Tool and log in as the admin.
  2. Click the menu icon in the top left, then select "DW Ai Server List".
  3. Click "Add".
  4. Enter the IP address of the DW Ai Server.
  5. Leave the port set to 3030.
  6. Click OK to return to the previous menu.
  7. Click Apply to save your changes.
  8. Click Close to return to the previous menu.

The DW Ai Server List displays servers with Name, Address, Port, and Actions (Edit, Delete).

STEP 3: DW Ai Server Licenses

A license is required to use the analytic features of a DW Ai Server. Licenses can be managed through the DW Ai Server Configuration Tool.

To view licenses, select "Licenses" from the Main Menu in the DW Ai Server Configuration Tool. The "Active Licenses" list shows all licenses of the DW Ai Server and how they are allocated.

STEP 4: Enable Tab - DW Ai Server Plugin

To set up analytics on the DW Ai Server, select a camera from the left-side panel. The Enable tab shows the plug-in status for the selected camera, allowing you to check license status and select the preferred deep-learning feature.

The calibration and classification features are not displayed when using the Deep Learning filter, DL Object Tracker, or DL People Tracker. When first selected, DL trackers run a model generation process to optimize DL models for the available GPU hardware. This process can take up to 10 minutes per model and may increase with different GPU configurations. It does not need to be run again unless the GPU hardware is changed. A message will be displayed in live view during optimization, and no objects will be tracked.

NOTE: This product is covered by one or more claims of the HEVC Patents listed at patentlist.accessadvance.com.

Troubleshooting Tips

ProblemPossible Solutions
My camera does not auto-discover1. Is the camera in the same LAN as the media server?
2. Is your camera compatible with DW Spectrum®? (Refer to website for supported cameras.)
3. Is the camera firmware updated?
4. If integrated via ONVIF, ensure ONVIF is enabled on the camera.
5. Try adding the camera manually.
6. Reboot the server after installation. Allow up to 2 minutes for device mapping.
Videos are slow1. Are you accessing cameras from multiple clients (LAN and WAN)?
2. Do you have a Gigabit network? Check your network speed.
My camera appears disconnected1. Under camera settings, verify username and password.
2. Use the 'Ping' button in camera settings to check network connectivity.
3. If the camera's web viewer is accessible, try rebooting or restoring the camera to factory default.
4. Ensure the camera is using the latest firmware.
5. Confirm the camera is on the same network as the server.
6. If integrated via ONVIF, ensure ONVIF is enabled.
7. Verify your user has permissions to view the camera.
I cannot get playback video from my camera1. Is there network connection between client and server (if not on the same machine)?
2. Ensure your user has playback viewing permissions.
3. Confirm the camera is set to a recording mode that provides video for the selected time.
4. Check the media server log for unexpected camera disconnections.
I get an 'unauthorized' message on my camera1. Ensure the camera's username and password are correctly entered in camera settings.
2. Try rebooting the camera to apply the credentials.

DW Spectrum System Requirements

Recommended specs for the full client

Single-monitor DW Spectrum workstationDual-monitor DW Spectrum workstationQuad-monitor DW Spectrum workstation
ProcessorIntel i5 8th gen or AMD Ryzen 5 3000 Quad-Core or betterIntel i7 8th gen or AMD Ryzen 7 3000 Quad-Core or betterIntel i9 or AMD Ryzen 9 Quad-Core or better
Video cardIntel HD Graphics onboard GPU or betterIntel HD Graphics onboard GPU or betterGeForce GTX 1650 or better
RAM8 GB DDR3 1600 MHz or better16 GB DDR3 1600 MHz or better32 GB or better
NIC1Gbps or better2 x 1 Gbit or better2 x 1 Gbit or better
StorageDedicated SSD or NVME disk for the OS, 128 GB or largerDedicated SSD or NVME disk for the OS, 128 GB or largerDedicated SSD or NVME disk for the OS, 128 GB or larger

OS Supported

NOTE: DW Spectrum IPVMS for Windows can be installed as a software bundle or separately. DW Spectrum IPVMS for Ubuntu is only available for separate installations. DW Spectrum IPVMS for macOS is only supported by the DW Spectrum Client.

Important: OS not listed will not be supported by DW®.

Technical Support

Tel: +1 (866) 446-3595

Fax: (813) 888-9262

Website: www.digital-watchdog.com

Email: sales@digital-watchdog.com

Rev: 02/24

Copyright © Digital Watchdog. All rights reserved. Specifications and pricing are subject to change without notice.

Models: DW-BJAiP100TR, DW-BJAiP120TR, DW-BJAiP64TR, DW-BJAiP80TR, DW-BJAiP96TR, DW-BJAiP100TR Rackmount Video Analytics Server Powered NVR, DW-BJAiP100TR, Rackmount Video Analytics Server Powered NVR, Video Analytics Server Powered NVR, Analytics Server Powered NVR, Server Powered NVR, Powered NVR, NVR

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DW QSG DW-BJAiP Rev0224

References

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