Ruko U11 Quick Start Guide
Version 1.0
For ages 14+
1. Download App
To control the Ruko U11 drone, download the RUKO GPS application. Search for "RUKO GPS" on the Apple App Store or Google Play Store for Android devices. After downloading, the RUKO GPS app icon will appear on your mobile device's home screen.
2. Charge the Batteries
Ensure the drone battery is charged. Connect the drone battery to a power source using the provided charging cable and a compatible charger (≤15W). The diagram shows the battery being connected to a charger and then inserted into the drone.
3. Prepare the Drone
Unfold the Drone Arms
Carefully unfold the drone's four arms from their folded position to an extended, flight-ready state. This typically involves gently pulling each arm outwards until it locks into place.
4. Prepare the Transmitter
Unfold the Antenna
Extend the antenna on the remote controller upwards. This helps in receiving and transmitting signals effectively.
Install the Phone Holder
Attach your smartphone to the designated phone holder on the remote controller. The holder typically clamps onto the phone, securing it for viewing the live feed.
5. Select an Open Area
Choose a safe and open flying environment. The ideal location is a large, clear space free from obstacles like buildings, trees, and power lines. A helipad graphic is shown as an example of a suitable landing/take-off zone.
Flight Height Recommendation: Fly the drone at a safe altitude, recommended to be at least 65 feet (approximately 20 meters) above ground level. A diagram illustrates a drone flying at a safe height with a checkmark (✔️) and another drone flying too low near a tree with a cross (❌).
6. Pair the Transmitter with the Aircraft
- Install the battery into the aircraft.
- Power on the aircraft by pressing and holding the power button until it plays a startup sound.
- Power on the transmitter.
- To pair, push the left control stick downwards. The remote controller will emit a "beep" sound. Successful pairing is indicated by a steady red light and a flashing blue light on the controller.
7. Connect to Wi-Fi and Calibrate
Connect to Wi-Fi
Connect your mobile device to the aircraft's Wi-Fi network (e.g., "drone-******"). Once connected, open the RUKO GPS app and tap the "Go Flying" icon to begin.
Calibrate the Compass
Calibrate the compass for accurate navigation. Rotate the aircraft horizontally 360 degrees (approximately 3 turns) until the controller plays a "beep" sound. Then, rotate the aircraft vertically 360 degrees (approximately 3 turns) until another "beep" sound is heard.
8. Prepare for Flight
Calibrate the Gyroscope
Ensure the aircraft is on a level surface. Push the right control stick to the 5 o'clock position for approximately 2 seconds until the controller plays a "beep" sound to calibrate the gyroscope.
Start the Motors
To start the motors, push both control sticks simultaneously to the 5 o'clock and 7 o'clock positions for approximately 2 seconds.
Take Off
Initiate take-off by pushing the left control stick upwards. The drone will ascend from the ground.
9. Additional Resources and Support
New to Flying Drones? Check the Flight Guide within the RUKO GPS app for detailed tutorials.
For first-time flight assistance, search for "Ruko U11 Quick Start" on YouTube. Scan the provided QR code for more technical information and video support.
Contact Us for More Tech Support:
- Email: Rukodrone@gmail.com
- Phone: +1 (949) 394 - 4635 (Available from 6pm to 3am PDT)
Printed in China.
Common Problems and Solutions
| Question | Reason | Solutions |
|---|---|---|
| The motors cannot be started | Weak GPS signal | Turn on the Aircraft in an open area with strong GPS signal. |
| The red light stays on | The Aircraft has low battery. Please charge the battery in time. | |
| Unstable flight | The left and right joystick are not in place | Push the left and right joysticks simultaneously to 5 o'clock and 7 o'clock for 2 seconds. |
| Flying too low, affected by airflow | Please fly the Aircraft above 9.84ft (3 meters). | |
| The gyroscope is not calibrated | Place the Aircraft on a horizontal surface and conduct gyroscope/horizontal calibration. Please refer to the "Calibration Before Flight" section of the user manual. | |
| The propellers become deformed and incomplete | Replace the propellers with new ones. | |
| GPS signal is unstable. Flying near buildings and in obstructed places | Please fly the Aircraft in an open area free of obstacles within the circle of radius 32.81 ft (10 meters). | |
| Can't fly high after flying to 4 meters | It can only fly 4 meters high in optical flow mode. | Wait until GPS signal is found before taking off. |
| The GPS signal is not found when flying outdoors. | Wait until GPS signal is found before taking off. | |
| Can't take off after replacing the blades | 4 blades are installed reversely or 1 blade is installed wrong. | Follow the correct corresponding markings to install blades. |
| Out of control, spinning around on its own, abnormal sound | The Transmitter signal is interfered or the Aircraft exceeds the range of remote control. | Please fly the Aircraft outdoors without interference, and ensure that it is within a controllable range. |
| Compass interference | Please manually land the drone in time and calibrate the compass. Please make sure to fly away from the buildings, trees, power lines, and signal towers. | |
| Pictures and videos can't be saved in SD card | The propellers become deformed and incomplete. | Replace the propellers with new ones. |
| The SD card is full. | Delete the contents of the SD card. | |
| The storage file format is not set correctly. | Select the FAT32 file format when formatting. | |
| Only photos and no videos are saved on the mobile phone | Problem of SD card. | Try to format or replace the SD card. |
| This is the unique design of the camera, not a malfunction. | After the SD card is installed, the mobile phone does not store video, which is stored on the card. | |
| Video freezes, image transmission distance is short | The Aircraft is out of Wi-Fi range. | Fly the Aircraft within the range of the Wi-Fi. |
| WiFi image transmission signal interference. | Fly the Aircraft in an unobstructed open area free of buildings, high-voltage wires and signal towers. | |
| The transmitter and the mobile phone are not pointed at the direction of the drone. | Point the Transmitter and the mobile device at the flying direction of the Aircraft to maintain the strongest signal connection. | |
| App does not display the interface | Phone performance freezes. | Close unused apps running in the background to maintain the best performance of the phone. |
| The phone is not connected to Wi-Fi. | Connect your mobile device to the Wi-Fi: drone-*****. | |
| The phone version is too low. | Android 6.0 and above, iOS 10.02 and above. | |
| Phone cannot connect to Wi-Fi | When connecting to the drone's WiFi, the network is not set or set incorrectly. | Set the Wi-Fi correctly. Turn the phone to airplane mode. |
| VPN switch is turned on. | Turn off the VPN switch. | |
| The WiFi name is not displayed in the list | It is the first time to connect your phone to the Wi-Fi. | Try connecting a few more times or restart the phone. |
| The phone is a single band phone. | Use the dual band devices that support both 2.4 GHz and 5 GHz/5.8 GHz. | |
| WiFi has not been activated. | Wait for about 30 seconds after turning on the Aircraft and keep refreshing the Wi-Fi list while the Wi-Fi is activated. | |
| GPS signal is weak | Turning on the drone indoors. | GPS signals cannot be found indoors, please search for GPS signals in an open place outdoors. |
| Under the tree, next to the building, in an obstructed place. | Please stay away from obstacles for more than 32.81 feet (10 meters), and search for GPS signals in an open area. | |
| Unable to return home, drifting and flying away | GPS signal was turned off during the flight. | Please don't turn off GPS suddenly during outdoor flight. Switch back to GPS mode in time. |
| The Transmitter does not charge / App always says the Transmitter has low battery | The phone cannot connect to the Transmitter due to the wrong sequence for turning equipment on. | The correct sequence is: Turn the Aircraft on first, then turn on the Transmitter. Next, push the left stick down to pair the Transmitter with the Aircraft. Connect your mobile device to Wi-Fi in the end. |
| The Aircraft cannot be paired with the Transmitter | Pairing the Transmitter with the Aircraft without unlocking the Transmitter. | Correct pairing steps: 1. Turn on the Aircraft. 2. Turn on the Transmitter: push the left joystick down to 6 o'clock position to unlock the Transmitter and pair it with the Aircraft. |
| Cannot charge battery/Cannot fully charge battery | Using inferior charger or charging on the computer with unstable voltage output. | Use a mobile USB charger that ensures constant stable voltage output (5V) and amperage output (2-3A). |
| Using inferior charging cables. | Please use the original factory charging cable to charge. | |
| Short battery life | Flying in windy weather. | Flying in windy weather will accelerate power loss. |
| Flying in cold weather. | In low temperatures, the chemical reaction of the lithium battery is slowed down and the energy cannot be fully released. | |
| The battery is not fully charged. | Please use the correct charger to fully charge. | |
| The product has slight marks | We tested all Aircraft before shipping. | In order to give you the best experience, Ruko tested functions of all Aircraft before shipping. Therefore, it is inevitable that there will be slight traces. However, it can be guaranteed that all Aircraft are 100% brand new. |
