Samsung Electronics New Zealand Limited Selected Online Store Promotion Terms and Conditions
This document contains the terms and conditions of the Promotion. Participating in the Promotion is deemed acceptance of these terms and conditions.
Promoter
Samsung Electronics New Zealand Limited, 24 The Warehouse Way, Northcote. Administration of the Promotion will take place at the offices in this location, or any other office as notified by the Promoter through the relevant Eligible Online Store.
Please contact us if you have any questions using the details available on the Eligible Online Store.
Promotional Period
Start time and date: 2:00pm on 9th Sep 2025
End time and date: 2:00pm on 23rd Sep 2025
Promotion
Purchase(s) of Participating Product(s) by an Eligible Person during the Promotional Period from the Promoter's Eligible Online Store qualify for the selected Bonus(es). Participating Products and selected Bonus(es) are available while stocks last.
Unless otherwise specified by the Promoter, this Promotion is not available in conjunction with any other existing offer including discounts or vouchers offered by the Promoter.
Eligible Online Store
samsung.com/nz/ (“e-Store”)
Eligible Person
Promotion is open to New Zealand residents who are aged 18 years and over, who comply with these terms and conditions, and are eligible to access and participate in the Promoter's Eligible Online Store in accordance with the terms and conditions set out in the Eligible Online Store. The Promoter may require the parent or guardian of anyone under the age of 18 years old to sign a copy of this terms and conditions as a condition of participating in this Promotion.
For the avoidance of doubt, purchases for commercial purposes, for use in trade, or for or on behalf of a company/business/organisation, will be excluded from participating in this Promotion.
Participating Products and Bonuses
Participating Products are as set out in Appendix 1 of these terms and conditions.
Bonus(es) correspond to each Participating Product as set out in Appendix 1 of these terms and conditions. Note that these terms and conditions may specify that a Bonus(es) includes a chance to enter into a draw to win a product or service (see clause 2.4 and Appendix 1 of these terms and conditions for more information).
Further Terms and Conditions
1.1. Consumer Rights
Nothing in these terms and conditions is intended to exclude, restrict, or modify a consumer's rights under the Consumer Guarantees Act 1993. These terms and conditions must be read subject to those statutory provisions and will not affect or alter any statutory rights a person may have in relation to a product or relevant Promotion.
1.2. Promoter's Rights
The Promoter, in its sole discretion, reserves the right to cancel, suspend, terminate, or modify the Promotion or any part of the Promotion for any reason, including but not limited to, if fraud, technical failures, or any other factor(s) beyond the Promoter's reasonable control adversely affects the Promoter's ability to conduct the Promotion or part of the Promotion as contemplated in these terms and conditions, subject to any written directions from any regulatory authority. Any cancellation or modification to the Promotion will be notified on the Eligible Online Store.
Purchases and Bonuses
2.1. Purchase Requirements
Purchase(s) of Participating Product(s) must be made with New Zealand details from the Eligible Person, including a valid New Zealand payment method (that is offered on the Eligible Online Store) and a New Zealand delivery address. To complete a purchase of a Participating Product and qualify for the corresponding Bonus(es), an Eligible Person must provide other information as specified on the Eligible Online Store, including a valid email and phone number.
2.2. Bonus Substitution
Bonus(es) or any part of a Bonus, if not available for any reason, may be substituted at the discretion of the Promoter for another Bonus(es) of equal or greater value.
2.3. Bonus Non-Transferability
Bonus(es) are not transferable, exchangeable, and cannot be redeemed for cash.
2.4. Bonus Conditions
- Voucher Code: Where a Bonus includes a voucher code, that Voucher Code must be redeemed at the time of purchasing the Participating Product or Eligible Product (if applicable), and can only be redeemed through the Eligible Online Store.
- Trade-in Boost: Where a Bonus includes a trade-in boost or bonus, the Eligible Person must trade in an eligible device, in accordance with the Samsung Instant Trade-In Program Customer Terms and Conditions, to receive the Trade-in Boost. Payment methods are limited for Instant Trade-In and exclude methods specified by the Promoter. Instant Trade-In transactions may be subject to fees and charges as outlined in the Instant Trade-In terms and conditions.
- Draw: Where a Bonus includes the chance to participate in a draw to win a product or service, the terms and conditions of the Draw shall also include any additional terms specified in writing by the Promoter. The Draw will be conducted within 5 working days from the end of the Promotional Period. The Promoter will draw a random entry to determine the winner(s). Winners will be notified via their provided details. If a winner is uncontactable or does not claim their prize within 5 working days of notification, they will be deemed to have forfeited their prize, and the Promoter may conduct a redraw.
Fulfilment of Participating Product and Refund
3.1. Fulfilment Process
Fulfilment of any Participating Product (including any Bonus(es)) will be processed as per normal lead times, as and when the Promoter is able to supply stock. The Promoter will aim to fulfil orders as quickly as possible.
3.2. Return Policy
Refund or return of any Participating Product shall also oblige the purchaser to return the Bonus(es) (or value of the Bonus(es), where applicable). The purchaser agrees to be liable for all costs, including debt recovery costs, if the Bonus(es) is not returned with any refunded or returned Participating Product.
Verification of Eligibility and Decision of Promoter
4.1. Eligibility Verification
Verification of eligibility and compliance with these terms and conditions may be conducted by the Promoter. The Promoter reserves the right, at any time, to verify the validity/eligibility of any person participating in this Promotion (including a participant's identity, age, and place of residence), and to disqualify any person who is not in compliance with these terms and conditions, or who tampers or abuses the Promotion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter reserves the right to reclaim the cost of any Bonus(es) (if applicable) if it is subsequently found that the person is in breach of these terms and conditions.
4.2. Promoter's Decision
Any decision of the Promoter is final and no correspondence will be entered into.
Liability and Responsibility
5.1. Promoter's Exclusion of Liability
No liability and/or responsibility is assumed or accepted by the Promoter for:
- Any error, omission, interruption, or delay in the operation or transmission of any communication, including email communication, whether caused by problems with communication networks, computer systems, software, internet service providers, or carrier network congestion.
- Any theft, destruction, or unauthorised access to, or alteration of such communications.
- Any problem(s) with, or technical malfunction of, any computer system or other equipment used for the conduct of the Promotion.
5.2. Tax Liability
No liability and/or responsibility is assumed or accepted by the Promoter for any tax liability incurred as a result of a person participating in the Promotion. All participants should obtain independent tax and financial advice.
5.3. General Liability Exclusion
Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees, and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of any Promotion, including, but not limited to, where arising out of:
- Any technical difficulties or equipment malfunction (whether or not under the Promoter's control).
- Any theft, unauthorised access or third party interference.
- Any claim that the original purchase documentation or relevant Promotion communication is late, lost, altered, damaged, or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter.
- Any variation in the relevant Promotion value to that stated in these terms and conditions.
- Any tax liability incurred by a participant of the Promotion.
- Participation in the Promotion.
Privacy
6.1. Personal Information Collection
The Promoter collects personal information in order to conduct the Promotion (including sending electronic messages or telephoning the claimant where necessary). For this purpose, it may disclose such information to third parties, including agents, contractors, service providers, suppliers, and as required, to New Zealand regulatory authorities. Validity of a claim is conditional on providing this information. The Promoter will not retain personal information for longer than is necessary for the purpose for which it was collected, unless otherwise required by applicable law. Personal information will be destroyed or erased from the Promoter's system when it is no longer required. All claims become the property of the Promoter. Claimants have the right of access to, and right to request correction of, their personal information.
Claimants should direct any request to access, update or correct information to the Promoter at: Samsung Electronics, New Zealand branch office, 24 The Warehouse Way, Northcote, Auckland 0627 or any other address as notified on the Promoter's website: www.samsung.com/nz. Telephone: 0800 726 786. Email: privacy.nz@samsung.com. For information on the Promoter's privacy policy, please refer to the Promoter's website: www.samsung.com/nz or the Eligible Online Store.
Appendix 1 – Participating Products and Corresponding Bonuses
Participating Product | Bonus (if any) | |
---|---|---|
MX Mobile Devices Galaxy S25 SM-S931BLBCXNZ SM-S931BLGCXNZ SM-S931BDBCXNZ SM-S931BZSCXNZ SM-S931BZKCXNZ SM-S931BLBQXNZ SM-S931BLGQXNZ SM-S931BDBQXNZ SM-S931BZKQXNZ | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | |
Galaxy S25+ and Galaxy S24 Ultra SM-S936BDBBXNZ SM-S936BLBBXNZ SM-S936BZSBXNZ SM-S928BZKQXNZ | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | A trade-in boost of $200 that can be applied towards the Participating Product in the same row, when you trade-in an eligible device (see further information on trade in terms and conditions) during the Promotional Period. |
Galaxy S25 Ultra SM-S938BZBBXNZ SM-S938BZKBXNZ SM-S938BZTBXNZ SM-S938BZSBXNZ SM-S938BAKBXNZ SM-S938BZBCXNZ SM-S938BZKCXNZ SM-S938BZTCXNZ SM-S938BZSCXNZ SM-S938BAKCXNZ | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | A trade-in boost of $300 that can be applied towards the Participating Product in the same row, when you trade-in an eligible device (see further information on trade in terms and conditions) during the Promotional Period. |
Galaxy Tab S10 FE SM-X526BZAAXNZ | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | A trade-in boost of $150 that can be applied towards the Participating Product in the same row, when you trade-in an eligible device (see further information on trade in terms and conditions) during the Promotional Period. |
Galaxy Tab A9+ SM-X216BZAAXNZ SM-X210NDBAXNZ SM-X210NZAEXNZ SM-X210NZAAXNZ | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | A trade-in boost of $50 that can be applied towards the Participating Product in the same row, when you trade-in an eligible device (see further information on trade in terms and conditions) during the Promotional Period. |
Galaxy A series SM-A566BZKTXNZ SM-A566BZATXNZ SM-A566BLITXNZ SM-A366BZKQXNZ SM-A366BLGQXNZ SM-A366BLVQXNZ SM-A266BZIDXNZ SM-A165FLGDXNZ SM-A165FZKDXNZ SM-A166PLGDXNZ | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | A trade-in boost of $50 that can be applied towards the Participating Product in the same row, when you trade-in an eligible device (see further information on trade in terms and conditions) during the Promotional Period. |
Watch Series SM-L310NZGAXNZ SM-L300NZEAXNZ | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | |
Galaxy Buds SM-R530NZAAASA SM-R530NZWAASA | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | |
Galaxy Ring SM-Q507NZKAXNZ SM-Q508NZKAXNZ SM-Q509NZKAXNZ SM-Q500NZKAXNZ SM-Q502NZKAXNZ SM-Q514NZKAXNZ SM-Q515NZKAXNZ SM-Q508NZSAXNZ SM-Q509NZSAXNZ SM-Q500NZSAXNZ SM-Q501NZSAXNZ SM-Q502NZSAXNZ SM-Q503NZSAXNZ SM-Q514NZSAXNZ SM-Q507NZDAXNZ SM-Q508NZDAXNZ | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | |
Monitor LS57CG952NEXXY LS27C900PAEXXY | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | 32" Smart Monitor TV (LS32F6000FSXNZ) of the Participating Product(s) when Participating Product(s) are purchased, during the Promotional Period. |
LS43CG700NEXXY LS49CG954EEXXY LS27DG610SEXXY LS27FG812SEXXY LS32FM803UEXXY LS32FM902SEXXY LS32F6000FSXNZ | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | Galaxy Buds3 (SM-R530NZAAASA) of the Participating Product(s) when Participating Product(s) are purchased, during the Promotional Period. |
LS24D360GAEXXY LS27D360GAEXXY LS24D400GAEXXY LS24D402GEEXXY LS27D402GEEXXY LS24DG302EEXXY LS27DG302EEXXY LS32CG552EEXXY LC34G55TWWEXXY LS27DG502EEXXY LS27DG702EEXXY LS32DG702EEXXY | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | |
LS49FG912EEXXY LS27DG602SEXXY LS49DG910SEXXY LS27DM500EEXXY LS32FM700UEXXY LS34C500GAEXXY LS32D602UEEXXY LS34C650UEEXXY LS34C650VEEXXY LS34C650TAEXXY LS27D700EAEXXY LS32D700EAEXXY LS27D802UEEXXY LS49F950UAEXXY | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | |
TV QA50QEF1ASXNZ QA43QEF1ASXNZ QA83S95FAEXNZ QA77S95FASXNZ QA65S95FASXNZ QA55S95FASXNZ QA83S90FAEXNZ QA77S90FAEXNZ QA65S90FAEXNZ QA55S90FASXNZ QA48S90FAEXNZ QA42S90FAEXNZ QA98QN90FASXNZ QA85QN90FASXNZ QA75QN90FASXNZ QA65QN90FASXNZ QA55QN90FASXNZ QA50QN90FASXNZ QA43QN90FASXNZ QA77S85FAEXNZ QA65S85FAEXNZ QA55S85FAEXNZ QA85LS03FWSXNZ QA75LS03FWSXNZ QA65LS03FWSXNZ QA55LS03FASXNZ QA50LS03FASXNZ QA43LS03FASXNZ QA100QN80FSXNZ QA85QN80FASXNZ QA75QN80FASXNZ QA65QN80FASXNZ QA55QN80FASXNZ QA85QN70FASXNZ QA75QN70FASXNZ QA65QN70FASXNZ QA55QN70FASXNZ QA85Q7FAASXNZ QA75Q7FAASXNZ QA65Q7FAASXNZ QA55Q7FAASXNZ QA50Q7FAASXNZ QA43Q7FAASXNZ QA65QN3EFASXNZ QA55QN3EFASXNZ QA85QN1EFASXNZ QA75QN1EFASXNZ QA65QN1EFASXNZ QA55QN1EFASXNZ QA85QEF1ASXNZ QA75QEF1ASXNZ QA65QEF1ASXNZ QA55QEF1ASXNZ | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | Galaxy Tab A9+ (SM-X210NZAEXNZ) of the Participating Product(s) when Participating Product(s) are purchased, during the Promotional Period. |
Sound Bar HW-B750F/XY HW-Q600F/XY HW-QS700F/XY | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | Galaxy Buds3 (SM-R530NZAAASA) of the Participating Product(s) when Participating Product(s) are purchased, during the Promotional Period. |
HW-S700D/XY HW-S701D/XY HW-S800D/XY HW-S801D/XY | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). | |
Digital Appliances RB27N4020WW/SA RB30N4020S8/SA RB30N4020WW/SA RB30N4160B1/SA RF48A4000M9/SA RF59A70T0B1/SA RF59A7670B1/SA RF59A7670SR/SA RB43DG6005B1SA RR39M71357F/SA RS70F65Q5TSA RS70F65Q5FSA RS70F64K4FSA RS80F64G4FSA RT38CG6428B1SA RM70F63R3ASA DV10B9750CV/SA DV90BB9440GBSA DV90BB9440GHSA DV90DGC4A0AESA DV91T6440LE/SA WA80F10B9WSA WA14A8377GW/SA WD18DB8995BZSA WW12BB944DGBSA WW12BB944DGHSA WW11CG604DLESA WW11CGC04DAESA WW80T4040CE/SA WW90DG6U94LESA WW90DG6U34LESA WW90DG5U34AESA VS90F40DBG/SA VS80F28DLP/SA VS20C9542TN/SA VS20B75AGR1/SA VS15A60AGR7/SA DW60M6055FS/SA MS23DG4504ATSA MS32DG4504AGSA MS32DG4504ATSA MS40DG5504ATSA MS40DG5504AGSA NV7B41201AS/SA NV7B4430ZAB/SA NV7B5755SAK/SA NZ64B6058KK/SA | A 5% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if at least two (2) Participating Products are purchased, during the Promotional Period. OR A 10% discount off across Participating MX (Mobile devices), Monitor, TV, and Digital Appliance Products purchased, if three (3) or more for Participating Products are purchased during the Promotional Period. The maximum discount is capped at 10%, regardless of the number of items purchased above three (3). |