Nissan Exterior & Interior Body Panel Service Manual

Contents

• Precautions
• Preparation
• Squeak and Rattle Trouble Diagnosis
• Clip and Fastener
• Front Bumper
• Rear Bumper
• Front Grille
• Cowl Top
• Front Fender
• Fender Protector
• Mudguard
• License Lamp Finisher
• Drip Molding
• Roof Side Molding
• Door Outside Molding
• Door Finisher
• Body Side Trim
• Center Pillar Lower Garnish
• Center Pillar Upper Garnish
• Rear Pillar Finisher
• Dash Side Finisher
• Rear Parcel Shelf Finisher
• Floor Trim
• Headlining
• Trunk Room Trim & Trunk Lid Finisher

Precautions

Precautions for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT PRE-TENSIONER"

The Supplemental Restraint System (SRS), including "AIR BAG" and "SEAT BELT PRE-TENSIONER", used with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain types of collision. Information necessary to service the system safely is included in the SRS and SB section of this Service Manual.

WARNING:

• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in the event of a collision which would result in air bag inflation, all maintenance must be performed by an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag Module, see the SRS section.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harness connectors.

General Precautions

• When removing or disassembling any part, be careful not to damage or deform it. Protect parts which may get in the way with cloth.
• When removing parts with a screwdriver or other tool, protect parts by wrapping them with vinyl or tape.
• Keep removed parts protected with cloth.
• If a clip is deformed or damaged, replace it.
• If an unreusable part is removed, replace it with a new one.
• Tighten bolts and nuts firmly to the specified torque.
• After re-assembly has been completed, make sure each part functions correctly.

Removing Stains:

• Water-soluble stains: Dip a cloth in warm water, and squeeze tightly. After wiping the stain, wipe with a soft dry cloth.
• Oil stain: Dissolve a synthetic detergent in warm water (density of 2 to 3% or less), dip the cloth, then clean off the stain with the cloth. Next, dip the soft cloth in fresh water, and then squeeze it tightly. Then clean off the detergent completely. Then wipe the area with a soft dry cloth.

Do not use any organic solvent, such as thinner or benzine.

Preparation

Special Service Tools

The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.

Tool Number (Kent-Moore No.)	Tool Name	Description
(J-39570) Chassis ear	Locating the noise
(J-43980) NISSAN Squeak and Rattle kit	Repairing the cause of noise

Commercial Service Tools

Tool Name	Description
Engine ear	Locating the noise

Squeak and Rattle Trouble Diagnosis

Work Flow

A flowchart illustrates the following steps:

1. Customer Interview
2. Duplicate the Noise and Test Drive
3. Check Related Service Bulletins
4. Locate the Noise and Identify the Root Cause
5. Repair the Cause
6. Confirm Repair
7. Inspection End

If the repair is not satisfactory (NG), return to step 4. If satisfactory (OK), proceed to Inspection End.

Customer Interview

Interview the customer to determine the conditions under which the noise occurs. Use the Diagnostic Worksheet during the interview to document facts and conditions. This information is necessary to duplicate the conditions when the noise occurs.

• The customer may not provide a detailed description or location. Attempt to obtain all facts and conditions.
• If there is more than one noise, prioritize the noise the customer is most concerned about. Test drive with the customer to confirm.
• Isolate the noise by its characteristics. The following descriptions help ensure clear communication:

• Squeak: (Like tennis shoes on a clean floor) Light contact/fast movement, affected by road conditions. Higher pitch on harder surfaces, lower pitch on softer surfaces. Edge-to-surface contact can cause chirping.
• Creak: (Like walking on an old wooden floor) Firm contact/slow movement/twisting with rotational movement. Pitch dependent on materials, often activity-related.
• Rattle: (Like shaking a baby rattle) Fast repeated contact/vibration or similar movement/loose parts/missing clips or fasteners/incorrect clearance.
• Knock: (Like a knock on a door) Hollow sounding/sometimes repeating/often driver action-induced.
• Tick: (Like a clock second hand) Gentle contacting of light materials/loose components/driver action or road conditions.
• Thump: (Heavy, muffled knock noise) Softer knock/dead sound/activity-related.
• Buzz: (Like a bumblebee) High frequency rattle/firm contact.

• Noise level acceptability varies by person. A noise acceptable to a technician may be irritating to a customer.
• Weather conditions (humidity, temperature) can significantly affect noise levels.

Duplicate the Noise and Test Drive

Drive the vehicle with the customer to duplicate the noise. Note any additional information on the Diagnostic Worksheet. If the noise can be duplicated easily, try to replicate it with the vehicle stopped by:

• Closing a door.
• Tapping or pushing/pulling the area where the noise originates.
• Revving the engine.
• Using a floor jack to recreate vehicle “twist”.
• Applying engine load (electrical load, clutch engagement for M/T, drive position for A/T).
• Raising the vehicle on a hoist and hitting a tire with a rubber hammer.
• Driving the vehicle and attempting to duplicate the conditions the customer stated exist when the noise occurs.
• If difficult to duplicate, drive slowly on an undulating or rough road to stress the vehicle body.

Check Related Service Bulletins

After verifying the customer concern, check ASIST for Technical Service Bulletins (TSBs) related to the symptom. If a TSB applies, follow its repair procedure.

Locate the Noise and Identify the Root Cause

1. Narrow down the noise to a general area. Use a listening tool (Chassis Ear: J39570, Engine Ear, or mechanics stethoscope) to help pinpoint the source.
2. Narrow down the noise to a more specific area and identify the cause by:
   • Removing suspect components. Use care to avoid breaking or losing clips and fasteners, which can cause new noises.
   • Tapping or pushing/pulling suspect components. Avoid excessive force, which may only temporarily eliminate the noise.
   • Feeling for vibration by touching suspect components.
   • Placing paper between suspect components.
   • Looking for loose components and contact marks.
   Refer to El-6, "Generic Squeak and Rattle Troubleshooting".

Repair the Cause

• If the cause is a loose component, tighten it securely.
• If the cause is insufficient clearance between components:
  • Reposition components by loosening and retightening, if possible.
  • Insulate components using suitable materials like urethane pads, foam blocks, felt cloth tape, or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available from authorized NISSAN Parts Departments.

CAUTION: Do not use excessive force, as plastic components may be damaged. Always check with the Parts Department for the latest parts information.

The NISSAN Squeak and Rattle Kit (J-43980) contains:

• URETHANE PADS [1.5 mm (0.059 in) thick]: Insulate connectors, harness, etc. Sizes include: 76268-9E005: 100 x 135 mm (3.94 x 5.31 in); 76884-71L01: 60 x 85 mm (2.36 x 3.35 in); 76884-71L02: 15 x 25 mm (0.59 x 0.98 in).
• INSULATOR (Foam blocks): Insulate components from contact. Can be used to fill space behind a panel. Sizes include: 73982-9E000: 45 mm (1.77 in) thick, 50 x 50 mm (1.97 x 1.97 in); 73982-50Y00: 10 mm (0.39 in) thick, 50 x 50 mm (1.97 x 1.97 in).
• INSULATOR (Light foam block): 80845-71L00: 30 mm (1.18 in) thick, 30 x 50 mm (1.18 x 1.97 in).
• FELT CLOTH TAPE: Used to insulate where movement does not occur. Ideal for instrument panel applications. Sizes include: 68370-4B000: 15 x 25 mm (0.59 x 0.98 in) pad; 68239-13E00: 5 mm (0.20 in) wide tape roll.
• UHMW (TEFLON) TAPE: Insulates where slight movement is present. Ideal for instrument panel applications.
• SILICONE GREASE: Used in place of UHMW tape that will be visible or not fit. Note: Will only last a few months.
• SILICONE SPRAY: Use when grease cannot be applied.
• DUCT TAPE: Use to eliminate movement.

Confirm the Repair

Confirm the repair by test driving the vehicle under the same conditions as when the noise originally occurred. Refer to the Diagnostic Worksheet.

Refer to Table of Contents for specific component removal and installation information.

Instrument Panel

Most incidents are caused by contact and movement between:

1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint

These incidents can usually be located by tapping or moving the components to duplicate the noise or by pressing on the components while driving to stop the noise. Most of these incidents can be repaired by applying felt cloth tape or silicone spray (in hard-to-reach areas). Urethane pads can be used to insulate wiring harness.

CAUTION: Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will not be able to recheck the repair.

Center Console

Components to pay attention to include:

1. Shifter assembly cover to finisher
2. A/C control unit and upper/lower cluster lid C
3. Wiring harnesses behind audio and A/C control unit

The instrument panel repair and isolation procedures also apply to the center console.

Doors

Pay attention to the:

1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops

Tapping or moving the components or pressing on them while driving can isolate many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.

Trunk

Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner. In addition, look for:

1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket

Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) causing the noise.

Sunroof/Headliner

Noises in the sunroof/headliner area can often be traced to one of the following:

1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking

Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these incidents. Repairs usually consist of insulating with felt cloth tape.

Seats

When isolating seat noises, it is important to note the seat position and the load placed on the seat when the noise is present. These conditions should be duplicated when verifying and isolating the cause of the noise.

Cause of seat noise include:

1. Headrest rods and holders
2. A squeak between the seat pad cushion and frame
3. The rear seat back lock and bracket

These noises can be isolated by moving or pressing on the suspected components while duplicating the conditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component or applying urethane tape to the contact area.

Underhood

Some interior noises may be caused by components under the hood or on the engine wall, transmitted into the passenger compartment. Causes of transmitted underhood noises include:

1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment

These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best method is to secure, move, or insulate one component at a time and test drive the vehicle. Engine RPM or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or insulating the component causing the noise.

Diagnostic Worksheet

Dear Nissan Customer:

We are concerned about your satisfaction with your Nissan vehicle. Repairing a squeak or rattle sometimes can be very difficult. To help us fix your Nissan right the first time, please take a moment to note the area of the vehicle where the squeak or rattle occurs and under what conditions. You may be asked to take a test drive with a service advisor or technician to ensure we confirm the noise you are hearing.

I. WHERE DOES THE NOISE COME FROM? (circle the area of the vehicle)

The illustrations are for reference only, and may not reflect the actual configuration of your vehicle.

[Diagram showing interior and exterior views of a vehicle with areas to circle for noise location]

Continue to the back of the worksheet and briefly describe the location of the noise or rattle. In addition, please indicate the conditions which are present when the noise occurs.

Briefly describe the location where the noise occurs:

_________________________________________________________________________

II. WHEN DOES IT OCCUR? (check the boxes that apply)

• [ ] anytime
• [ ] 1st time in the morning
• [ ] only when it is cold outside
• [ ] only when it is hot outside
• [ ] after sitting out in the sun
• [ ] when it is raining or wet
• [ ] dry or dusty conditions
• [ ] other: ____________________

III. WHEN DRIVING:

• [ ] through driveways
• [ ] over rough roads
• [ ] over speed bumps
• [ ] only at about ______ mph
• [ ] on acceleration
• [ ] coming to a stop
• [ ] on turns: left, right or either (circle)
• [ ] with passengers or cargo
• [ ] other: ____________________
• [ ] after driving ______ miles or ______ minutes

IV. WHAT TYPE OF NOISE?

• [ ] squeak (like tennis shoes on a clean floor)
• [ ] creak (like walking on an old wooden floor)
• [ ] rattle (like shaking a baby rattle)
• [ ] knock (like a knock on a door)
• [ ] tick (like a clock second hand)
• [ ] thump (heavy, muffled knock noise)
• [ ] buzz (like a bumble bee)

TO BE COMPLETED BY DEALERSHIP PERSONNEL

Test Drive Notes:

VIN: ____________________ Customer Name: ____________________ Date: __________

W.O. #: ____________________

This form must be attached to Work Order

Clip and Fastener

Description

Clips and fasteners in the EI section correspond to the following numbers and symbols. Replace any clips and/or fasteners which are damaged during removal or installation.

Symbol No.	Shapes	Removal & Installation
C101		Removal: Remove by bending up with flat-bladed screwdrivers or clip remover.
C103		Removal: Remove with a clip remover.
C203		Removal: Push center pin to catching position. (Do not remove center pin by hitting it.) Push. Installation: Push.
C205		Removal: Flat-bladed screwdriver. Finisher, Clip. Installation: Finisher, Clip.
C206		Removal: Flat-bladed screwdriver. Finisher, Clip. Installation: Finisher, Clip.
CE103		Removal: Flat-bladed screwdriver. Finisher, Clip. Installation: Finisher, Clip.
CE107		Removal: Remove by bending up with a flat-bladed screwdriver or pliers.
CE117		Removal: Panel, Flat-bladed screwdriver, Molding, Clip. Installation: Panel, Flat-bladed screwdriver, Molding, Clip.
CF110		Removal: Clip-A, Seal rubber, Clip-B. Installation: Clip-A, Seal rubber, Clip-B.
CF118		Removal: Clip-A, Finisher, Weatherstrip, Clip-B, Rubber seal. Installation: Clip-A, Finisher, Weatherstrip, Clip-B, Rubber seal.
CG101		Removal: Flat-bladed screwdriver, Finisher, Clip-B, (Grommet), Body panel, Clip-A, Sealing washers. Installation: Flat-bladed screwdriver, Finisher, Clip-B, (Grommet), Body panel, Clip-A, Sealing washers.
CS101		Removal: Rotate 45° to remove. Installation: 1. Screw out with a Phillips screwdriver. 2. Remove female portion with flat-bladed screwdriver.
CR103		Removal: Holder portion of clip must be spread out to remove rod.
Metal Clip		Removal: Pull.

Front Bumper

Removal and Installation

[Diagram showing the exploded view of the front bumper assembly with numbered parts]

1. Remove fender protector. Refer to El-20, "FENDER PROTECTOR".
2. Remove engine under cover.
3. Remove radiator grille. Refer to El-17, "FRONT GRILLE".
4. Remove front bumper fascia.
5. Remove energy absorbing foam.
6. Remove front bumper reinforcement.
7. Remove front bumper supports.
8. Installation is in the reverse order of removal.

Rear Bumper

Removal and Installation

[Diagram showing the exploded view of the rear bumper assembly with numbered parts]

1. Remove rear combination lamp. Refer to LT-122, "Removal and Installation".
2. Remove rear bumper fascia.
3. Remove energy absorbing foam.
4. Remove rear bumper reinforcement.
5. Installation is in the reverse order of removal.

Front Grille

Removal and Installation

[Diagram showing the front grille and clips for removal]

1. Remove four clips on top of radiator grille.
2. Remove radiator grille.
   • Release four lower clips.
3. Installation is in the reverse order of removal.

Cowl Top

Removal and Installation

[Diagram showing the cowl top assembly with clips and related parts]

1. Remove both the right and left wiper arms from the vehicle. Refer to WW-24, "Removal and Installation for Front Wiper Arms, Adjustment for Wiper Arms Stop Location".
2. Place windshield washer hose aside. Refer to WW-26, "Washer Tube Layout".
3. Release clips of both cowl top seal rubber and cowl top cover, and remove cowl top cover.
4. Installation is in the reverse order of removal.

Front Fender

Removal and Installation

[Diagram showing the front fender and surrounding components with numbered parts for removal]

1. Remove front combination lamp. Refer to LT-122, "Removal and Installation".
2. Remove fender protector. Refer to El-20, "Removal and Installation".
3. Remove front half of center mud guard. Refer to El-21, "Removal and Installation".
4. Remove front fender.
5. Installation is in the reverse order of removal.

Fender Protector

Removal and Installation

[Diagram showing the fender protector and its attachment points]

1. Remove screw from center mudguard.
2. Remove screws and pushpins from fender protector.
3. Remove fender protector.
4. Installation is in the reverse order of removal.

Mudguard

Removal and Installation

[Diagram showing the mudguard and its attachment screws]

1. Remove screws.
2. Remove center mudguard.
3. Installation is in the reverse order of removal.

License Lamp Finisher

Removal and Installation

[Diagram showing the license lamp finisher and its mounting nuts]

Nut Torque: 1.3-1.7 N-m (0.14-0.17 kg-m, 12-15 in-lb)

1. Remove trunk lid finisher (if equipped).
2. Remove nuts.
3. Remove license lamp finisher.
4. Installation is in the reverse order of removal.

Drip Molding

Removal and Installation

[Diagram showing the drip molding along the roofline]

1. Starting at the front, disconnect drip molding from clips with a resin spatula or equivalent.
2. To install, engage drip molding onto clips starting at the rear.

Roof Side Molding

Removal and Installation

[Diagram showing the roof side molding and its attachment clips]

1. Lift and twist roof side molding up from the rear edge. Disconnect clips, and remove roof side molding.
2. Installation is in the reverse order of removal.

Door Outside Molding

Front Door Outside Molding

Removal and Installation

1. Open windows fully.
2. Remove screw on the front edge.
3. Lift and twist from the rear side, disconnect clips from the flange and pull molding out backwards.
4. Installation is in the reverse order of removal.

Rear Door Outside Molding

Removal and Installation

1. Open windows fully.
2. Lift and twist from the rear side, and disconnect clips from the flange.
3. Installation is in the reverse order of removal.

Door Finisher

Front Door

Removal and Installation

[Diagram showing the interior of the front door with numbered components for removal]

1. Remove step lamp lens and disconnect step lamp.
2. Remove screw cover.
3. Remove screws.
4. Disconnect and remove switch plate.
5. Remove screw beneath switch plate.
6. Remove door finisher.
7. If necessary, remove inner corner cover from door finisher.
8. Installation is in the reverse order of removal.

Rear Door

Removal and Installation

[Diagram showing the interior of the rear door with numbered components for removal]

1. Remove screw cover.
2. Remove screws.
3. Disconnect and remove switch plate.
4. Remove door finisher.
5. Installation is in the reverse order of removal.

Body Side Trim

Removal and Installation

CAUTION:

• Wrap the tip of a flat-bladed screwdriver with a cloth when removing metal clips from garnishes.
• When removing or installing body side welts, do not allow butyl seal to come in contact with pillar garnish.

[Diagram showing various body side trim components with numbered labels]

Component List:

1. Front pillar garnish
2. Dash side finisher
3. Front kicking plate
4. Center pillar lower garnish
5. Rear kicking plate
6. Rear body side welt
7. Rear pillar finisher
8. Seat belt shoulder anchor cover
9. Center pillar upper garnish
10. Front body side welt

Center Pillar Lower Garnish

Removal and Installation

1. Remove front and rear kicking plate.
2. Remove center pillar lower garnish.
3. Installation is in the reverse order of removal.

Center Pillar Upper Garnish

Removal and Installation

1. Remove seat belt shoulder anchor. Refer to SB-3, "Removal and Installation of Front Seat Belt".
2. Remove front and rear kicking plate.
3. Remove center pillar lower garnish.
4. Remove bolt covers and bolts.
5. Remove center pillar upper garnish.
6. Installation is in the reverse order of removal.

Rear Pillar Finisher

Removal and Installation

1. Remove bolt cover and bolt.
2. Remove rear pillar finisher.
3. Installation is in the reverse order of removal.

Dash Side Finisher

Removal and Installation

1. Remove front kicking plate.
2. Remove dash side finisher.

[Diagram showing a clip being removed from a panel]

CAUTION: Insert screwdriver rolled with cloth between panel on vehicle and clips (as indicated with arrow), and disconnect clips.

1. Installation is in the reverse order of removal.

Rear Parcel Shelf Finisher

Removal and Installation

[Diagram showing the rear parcel shelf components]

1. Remove rear seat. Refer to SE-18, "REAR SEAT".
2. Remove rear seat belt anchor bolts. Refer to SB-4, "Removal and Installation of Rear Seat Belt".
3. Remove rear pillar finisher. Refer to El-29, "BODY SIDE TRIM".
4. If equipped, remove high mounted stop lamp and disconnect connectors.
5. Remove halo trim.
6. Remove rear parcel shelf trim.
7. Installation is in the reverse order of removal.

Floor Trim

Removal and Installation

[Diagram showing the floor trim components]

1. Remove lower body side trim. Refer to El-29, "BODY SIDE TRIM".
2. Remove rear seat cushion. Refer to SE-18, "REAR SEAT".
3. Remove center console. Refer to IP-10, "INSTRUMENT PANEL ASSEMBLY".
4. Remove lower seat belt anchors. Refer to SB-3, "SEAT BELTS".
5. Remove service mat brackets.
6. Remove rear seat cushion hooks.
7. Remove carpet.
8. Installation is in the reverse order of removal.

Headlining

Removal and Installation

CAUTION: Disconnect both terminals from battery in advance.

[Diagram showing headlining components and attachment points]

Component List:

1. Headlining
2. Assist grips
3. Sunroof welt
4. Sunvisors
5. Map lamp
6. Storage compartment
7. Sunvisor clips
8. Dome lamp

Removal Steps:

1. Remove front and rear door kicking plates. Refer to El-29, "BODY SIDE TRIM".
2. Remove lower dash side trim. Refer to El-29, "BODY SIDE TRIM".
3. Remove front pillar garnish, center pillar lower and upper garnish, and rear pillar garnish. Refer to El-29, "BODY SIDE TRIM".
4. Remove front and rear door welts. Refer to El-29, "BODY SIDE TRIM".
5. Remove assist grips.
6. Remove interior lamp.
7. Remove map lamp.
8. Remove storage bin.
9. Remove sunvisors.
10. Remove sunvisor clips.
11. Remove windshield garnish molding. Refer to El-29, "BODY SIDE TRIM".
12. Remove sunroof welt (if equipped) and door welts.
13. Remove clips attached to roof.
14. Take out headlining from the left rear door.
15. Installation is in the reverse order of removal.

Trunk Room Trim & Trunk Lid Finisher

Removal and Installation

[Diagram showing the trunk room trim and trunk lid finisher components]

Component List:

1. Trunk net
2. Trim clip
3. Trim clip (2 piece)
4. Trunk floor carpet
5. Trunk finisher side, RH
6. Trunk floor board, RH
7. Box assembly
8. Trunk room lamp
9. Trunk lid finisher (if equipped)
10. Trim clip
11. Trim clip
12. Rear trunk plate
13. Trunk net hook
14. Trunk floor board, LH
15. Trunk finisher rear
16. Spare tire cover (for temporary spare)
17. Spare tire cover (for standard spare)
18. Trunk side finisher, LH
19. Trunk net, LH