Commercial Dehumidifier

Thank you for purchasing this quality appliance. Please read this user manual carefully before use. For any questions regarding the use of this product, please call 1-800-898-3002.

Before First Use

To prevent internal damage, it is crucial to keep refrigeration units upright throughout their journey. Please leave the unit standing upright and outside the box for 24 HOURS before plugging it in.

In the event of a malfunction or if the customer believes the product is defective, contact Customer Service and retain the defective product pending further instructions. Mark the defective product clearly or store it where it cannot be used by mistake. Failure to retain the product may impede HomeLabs' ability to correct any legitimate problem and may limit the extent of recourse provided.

Congratulations

Congratulations on bringing home your new appliance!

Don't forget to register your product at homelabs.com/reg for updates, coupons, and other relevant information. Product registration is appreciated but not required to activate any warranty.

Important Safety Instructions

⚠️ WARNING

When using this product, follow basic precautions to reduce the risk of fire or electric shock. All refrigeration products contain refrigerants, which under federal law must be removed prior to disposal.

• This instruction manual is an integral part of the appliance and should be stored for future reference. It must accompany the unit in case of ownership transfer or for reference by a service engineer.
• Always operate the product from a power source of the same voltage, frequency, and rating as indicated on the product identification plate.
• Extreme caution and supervision are necessary when the unit is used near children and pets or when left operating unattended.
• Do not operate this product with a damaged power cord plug. If the power cord is damaged, do not attempt to repair; it must be replaced with a new power cord supplied by the unit manufacturer to avoid a hazard.
• Do not obstruct the inlet or outlet openings. Do not operate in close proximity to walls, curtains, or other objects that may block the inlet and outlet.
• This unit must be plugged into a grounded outlet.
• To reduce the risk of electric shock, do not expose the unit or flexible cord to moisture of any kind.
• Turn off and unplug from the power socket when not in use, before assembling, or before cleaning.
• Do not attempt to dismantle the appliance.
• Do not clean the appliance with any chemicals or organic solvent, e.g., Ethyl acetate, gasoline.
• This product is intended for normal commercial use only. Do not use in non-normal commercial settings where the area of use may have a lot of steam or humidity at or above 99%. If the product is used or installed in a non-normal commercial setting, the warranty will be void.
• This appliance is not intended for locations near flammable or combustible gas.
• This appliance is not intended to be used by young children without supervision. Young children should be supervised to ensure they do not play with the appliance.
• Disabled persons and the elderly may require assistance with the setup and usage of this appliance.

SAVE THESE INSTRUCTIONS

Installation

Attach the handle

As shown in the diagram, attach the handle to the appliance and tighten the screws securely.

Diagram Description: A line drawing shows the commercial dehumidifier unit with a handle being attached to the top.

Install the drain hose

Attach the supplied drain hose to the draining nozzle on the appliance. Direct the hose to the desired area before operating the appliance.

Diagram Description: A line drawing shows the rear of the dehumidifier unit with a hose connected to the drainage port. An arrow indicates the direction of the drain hose.

• If the drain area is located above the dehumidifier, the maximum capacity of the water pump is 16.4ft. If the water is drained downwards, there is no limit for the distance.
• Press and hold the DRAIN button to drain the water manually. The water pump will work for 20 seconds before stopping. Repeat until all water is drained. Drain the water manually before storing or moving the unit.

WARNING:

Do not block the drain hose. The end of the drain hose should not be higher than the outlet hole. If the end of the drain hose is higher than the outlet hole, water will not drain properly and could damage the components of the unit.

Operation

Parts Description

Diagram Description: Two views of the dehumidifier are shown. The front view highlights the control panel, air inlet, universal castors, and radiator grille. The rear view highlights the handle, wheel, air outlet, built-in handle, and drainage port.

Place the Appliance

• This unit may have been tilted or placed upside down during shipping. To ensure this device works properly, please ensure this unit is upright for at least 24 hours before initial use.
• This dehumidifier is designed to operate in a working environment between 41°F (5°C) and 90°F (32°C).

Diagram Description: The dehumidifier is shown with arrows indicating required clearance of more than 11.8 inches (30cm) on all sides (front, back, left, right, and top).

Control Panel

Diagram Description: The control panel features buttons labeled DRAIN, CONT., DECREASE, INCREASE, TIMER, and POWER. Indicator lights are shown for FULL, CONT., and DEFROST.

To Turn On / Off the Appliance

• Plug in the appliance; the screen will light up. Press the POWER button. The unit will start working in continuous mode, displaying the environmental humidity. The compressor will start 3 seconds after the fan begins working.
• To turn off the appliance, press the POWER button. The screen displays "--" and the appliance enters standby mode. The fan will run for another minute before stopping.

To Set the Timer

• When the appliance is off, press the TIMER button; the timer indicator will light up. Press DECREASE or INCREASE to set the time to start the appliance. When the countdown is over, the fan and compressor will turn on.
• When the appliance is running, press the TIMER button until the timer indicator lights up. Press DECREASE or INCREASE to set the time to turn off the appliance. When the countdown is over, the fan and compressor will shut off.
• To display the current temperature, press and hold the TIMER button for 3 seconds. After 10 seconds, the screen will display current humidity.

To Set the Humidity Level

The default set humidity level is 50%RH. To increase or decrease the humidity level, press and hold the DECREASE or INCREASE button. The humidity level can be increased or decreased by increments of 5%RH in normal mode.

Note:

Environmental humidity and appliance set humidity determine the status of the compressor and fan as follows:

• If the environmental humidity is greater than or equal to the appliance set humidity + 3%, the compressor and fan will start running.
• If the environmental humidity is less than the appliance set humidity - 3%, the compressor and fan will stop running.

To Use the Continuous Mode

In continuous mode, humidity setting is invalid. The continuous mode indicator turns on, and the screen displays the current humidity. To exit continuous mode, press the CONT. button. The humidity setting is resumed.

Water Drainage

• When the water pump is full, the water pump will start automatically. The "FULL" indicator will light in red. After 30 seconds, the water pump will stop working, and the "FULL" indicator will light off.
• Press the DRAIN button to pump the water out even when it's not full. The pump will work for 30 seconds, and the "FULL" indicator will turn on and off accordingly.

Auto Memory

The system has auto memory. If there is a sudden power cut during operation, the system restores the last settings before the power cut and will resume operation upon power resumption.

Defrost Function

1. The appliance will defrost automatically when operating at low temperatures. However, the compressor and fan will shut off if the environmental temperature is below 41°F or above 100.4°F.
2. After the compressor has run for 30 minutes, the temperature sensor detects the copper pipe temperature. When the detected temperature is ≤30.2°F in the last 10 seconds, the compressor will stop and start to defrost. The fan will keep working, and the defrost indicator will turn on. When the pipe temperature reaches 41°F or the defrost lasts for 15 minutes, the appliance quits the defrosting.

Note:

During defrosting, the indicator light will not turn off until the defrosting is over.

Error Codes and Protection Codes

Error Codes

• E1 - Temperature sensor fails: The system will work in cycles of dehumidification for 30 minutes and defrosting for 15 minutes. The temperature sensor needs to be replaced. Please call customer service for further support.
• E2 - Humidity sensor fails: The humidity adjusting button will not work. The system will work in cycles of dehumidification for 30 minutes and defrosting for 15 minutes. The humidity sensor needs to be replaced. Please call customer service for further support.

Protection Codes

• E4 - Water full switch sensor fails or the water pump fails.
• CL - Room temperature is lower than 41°F: The appliance stops running.
• CH - Room temperature is higher than 100.4°F: The appliance stops running.
• LO - Room humidity is lower than 20%RH: The appliance stops running.
• HI - Room humidity is higher than 95%RH: The appliance is working normally.

Note:

When one of the above malfunctions occurs, turn off the dehumidifier and check for any obstructions. Restart the dehumidifier. If the malfunction persists, turn off the dehumidifier and unplug the power cord. Contact Customer Service for repair and/or replacement.

Cleaning and Maintenance

• Clean the appliance with a soft wet cloth.
• Pull the louver on the front panel out to gain access to the filter.
• Remove the filter out of the unit.
• Use a clean rag to adsorb surface dust on the filter. If the filter is extremely dirty, use tap water to flush it. Fully dry the filter before putting it into the air inlet fence. A clean filter will increase the appliance's efficiency.
• Clean the filter with potable water at least once every 30 days.

Diagram Description: A line drawing shows the dehumidifier with the front panel partially open to access the filter. Another diagram shows a filter being cleaned under a tap.

Storage Requirements

If the unit will not be used for an extended period, store it according to the following steps:

• Clean the filter.
• ATTENTION! The evaporator inside the appliance must be dried out before the unit is packed to avoid component damage. Unplug the unit and place it in a dry open area for days to dry it out.
• Store the power cord on the power cord hooks at the back of the unit.
• Cover the dehumidifier with a plastic bag.
• Store the dehumidifier upright in a dry, well-ventilated place.

Specification

Troubleshooting

Warranty

HomeLabs offers a limited one-year warranty ("warranty period") on all products purchased new and unused from Home Technologies, LLC or an authorized reseller, with an original proof of purchase, where a defect has arisen wholly or substantially as a result of faulty manufacture, parts, or workmanship during the warranty period. The warranty does not apply where damage is caused by other factors, including without limitation: (a) normal wear and tear; (b) abuse, mishandling, accident, or failure to follow operating instructions; (c) exposure to liquid or infiltration of foreign particles; (d) servicing or modifications of the product other than by HomeLabs.

The HomeLabs warranty covers all costs related to restoring the proven defective product through repair or replacement of any defective part and necessary labor so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product. HomeLabs' exclusive obligation under this warranty is limited to such repair or replacement.

A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. Registration on the website, homelabs.com/reg, is recommended but not required to activate any warranty, nor does it eliminate the need for the original proof of purchase. The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts other than those provided by HomeLabs are used. Service may be arranged after the warranty expires at an additional cost.

These are general terms for warranty service. Customers with any issue, regardless of warranty terms, are encouraged to reach out. For any issue with a HomeLabs product, please contact 1-800-898-3002, and assistance will be provided to resolve it.

This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state, country to country, or province to province. The customer may assert any such rights at their sole discretion.

Manufacturing Info

This manual is to be used with all items with the model number:

Model Number: HME020437N

SKU#: HME020437N

Voltage: AC 115V, 60Hz

Warning: Keep all plastic bags away from children.

Contact Us

For support, you can:

• Chat: homelabs.com/chat (Mon-Fri 10AM-5PM EST)
• Call: 1-(800)-898-3002 (Mon-Fri 10AM-5PM EST)
• Email: help@homelabs.com (Respond within twelve hours)