Visual Setup Example

An example setup shows a laptop connected to a TOBENONE USB C Triple Display Docking Station Stand. The laptop is placed in front of three external monitors arranged horizontally. The leftmost monitor displays a landscape scene, the middle monitor shows a Windows desktop with a "4K HDR" graphic, and the rightmost monitor displays video editing software. The docking station is positioned in front of the laptop, connecting it to the monitors and other peripherals.

Ports and Connectors

The docking station features the following ports and indicators, referenced by number:

• Working Indicator Light (①)
• USB C Host (⑦) - Connects to your laptop's USB C port.
• USB C PD 3.0 (⑧) - Connects to the USB C power supply.
• USB C 3.0 (⑤) - Supports data transfer up to 5Gbps.
• USB A 3.0 (⑥) - Supports data transfer up to 5Gbps.
• RJ45 Ethernet (⑨) - Supports 10/100/1000 Mbps.
• 3.5mm Audio&Mic (③) - Supports Audio in & out.
• USB 2.0 (⑪, ⑫) - Connects your wireless devices.
• SD & TF (④) - Supports 2 cards reading and writing simultaneously.
• HDMI 1 (⑬) - Connects to a device with an HDMI port for video streaming up to 4K@60Hz (DP1.4).
• HDMI 2 (Driver Based) (⑭) - Connects to a device with an HDMI port for video streaming up to 4K@30Hz (DP1.4). Requires driver installation.
• VGA (Driver Based) (⑮) - Connects to a device with a VGA port for video streaming up to 1080P@30Hz (DP1.4). Requires driver installation.

Specifications

• ① Working Indicator Light
• ② USB A 3.0: Support data transfer up to 5Gbps
• ③ 3.5mm Audio&Mic: Support Audio in & out
• ④ SD & TF: Support 2 cards reading and writing simultaneously
• ⑤ USB C 3.0: Support data transfer up to 5Gbps
• ⑥ USB C Host: Connect to your laptop's USB C port
• ⑦ USB C PD 3.0: Connect the USB C power supply
• ⑧ USB C PD 3.0: Connect the USB C power supply
• ⑨ RJ45 Ethernet: Supports 10/100/1000 Mbps
• ⑩ RJ45 Ethernet: Supports 10/100/1000 Mbps
• ⑪⑫ USB 2.0: Connect your wireless devices
• ⑬ HDMI 1: Connect to a devices with an HDMI port to stream video at resolution up to 4K@60Hz(DP1.4)
• ⑭ HDMI 2 (Driver Based): Connect to a devices with an HDMI port to stream video at resolution up to 4K@30Hz(DP1.4). And need to install driver before use
• ⑮ VGA (Driver Based): Connect to a devices with a VGA port to stream video at resolution up to 1080P@30Hz(DP1.4). And need to install driver before use

Note on Specifications: The original document contains some numbering overlaps and duplicates in the text list compared to the diagram. The descriptions above reflect the provided text.

Troubleshooting

Q1. No video output on HDMI 2 and VGA port when using triple display

1. Please try the following steps: Remove all cables, reboot your laptop, attach the power supply to the USB C PD 3.0 port, and then attach other devices like the monitor.
2. HDMI 1 is plug and play. HDMI 2 and VGA require the "InstantView" driver, which is built into the USB stick. This docking station can overcome single display limitations and M1/M2 chip constraints for triple display.
3. Ensure Accessibility settings are correctly configured and open the DisplayManager application. You can set the DisplayManager application to run automatically on every login.

Q2: The extended monitor is flickering

1. Ensure your connections are proper. Remove all cables, reboot your laptop, attach the power supply to the USB C PD 3.0 port, and then attach other devices like the monitor. If issues persist, contact Tobenone support via support@tobenone.com.
2. Use the included USB C cable to connect the docking station to your computer, as third-party cables may cause compatibility issues.
3. When extending to multiple monitors, set the maximum refresh rate for HDMI 1 and HDMI 2 to 4K@30Hz, and the maximum resolution for VGA to 1080P@60Hz.

Q3: Couldn't set vertical mode to the HDMI 2 and VGA monitors

The driver does not support rotation. Vertical monitors MUST be connected to the HDMI 1 port.

Q4: This actually seems very invasive, recording the screen 24 hours a day.

For macOS, the app requires screen recording permission to capture pixels for external monitors. The InstantView driver does not store or record any screen content.

Q5: Watching streaming entertainment services, the screen blacks out

1. For macOS, the application requires "screen sharing" which may interfere with media streaming platforms (like Amazon Prime, Netflix, DisneyPlus, HBO Max, Apple TV, etc.). You may need to deactivate extra displays in the InstantView driver control panel to watch streaming services.
2. When watching media streaming platforms, disable screen recording in the InstantView Driver Control panel. Note that only HDMI 1 monitors can be used for this purpose, not HDMI 2 and VGA monitors.

Q6: Why can I only use HDMI 2 and VGA ports, HDMI 1 port does not display

1. Confirm that the USB C port on your laptop supports data transfer, Power Delivery, and DisplayPort Alt-mode.
2. If your laptop's USB C port does not support these features, you can only use HDMI 2 and VGA ports, as HDMI 1 is plug and play.
3. If your laptop's USB C port supports these features, remove all cables, reboot your laptop, attach the power supply to the PD port, and then attach other devices like the monitor.

Product Specifications

• Dock Size: 8.9*2.6*3 inches
• Dock Weight: 24 Ounces
• Maximum Thickness: 0.9 inches
• The length of the USB C cable is 3.3ft

Package Contents

• USB C Triple Display Dock Stand
• 65W Power Supply
• USB C Cable
• Quick Start Card