SMART TV Quick Setup Guide

Network Settings

This section guides you through connecting your LG Smart TV to a network.

  1. Press the [Home button] ? on your remote to access the Home menu. Point the ⚙️ (Settings) icon and select it by pressing the ? (Wheel/OK) button on the remote.

    [Description of Image: A screenshot of the LG TV Home screen with various icons including Picture, Sound, Programmes, Network, General, Safety, Accessibility. The Network icon is highlighted.]

  2. Point the ⚙️ (All Settings) icon and select it by pressing the ? (Wheel/OK) button on the remote.

    [Description of Image: A screenshot of the LG TV "All Settings" menu, showing a list of categories on the left including Picture, Sound, Programmes, Network, General, Safety, Accessibility. The Network category is selected.]

  3. Select the Network → Wired Connection (Ethernet) or Wi-Fi Connection.

    [Description of Image: A screenshot of the LG TV "Network" menu, listing options like "TV Name", "Wired Connection (Ethernet)", "Wi-Fi Connection", "Wi-Fi Direct", etc. Both "Wired Connection (Ethernet)" and "Wi-Fi Connection" show "Not Connected".]

  4. The device automatically attempts to connect to the available network (wired network first). When you select Wi-Fi Connection, the network list is displayed. Choose the network you wish to use.

    [Description of Image: A screenshot showing a list of available Wi-Fi networks labeled AAA, BBB, CCC, DDD, EEE, each with signal strength bars. The currently selected network is AAA.]

  5. If the connection is successful, the message "Connected to Internet" is displayed.

    [Description of Image: A screenshot of the "WI-FI CONNECTION" screen displaying a list of Wi-Fi networks. The selected network (AAA) shows a prompt to enter a security key.]

Note: For wireless AP (Routers) that have the ? symbol, you need to enter the security key.

Troubleshooting Network Problems

Follow these instructions if you encounter network issues.

  1. Press the ? (Home) button on the remote to access the Home menu. Point the ⚙️ (Settings) icon and select it by pressing the ? (Wheel/OK) button on the remote.

    [Description of Image: A screenshot of the LG TV Home screen with the Settings icon highlighted.]

  2. Point the ⚙️ (All Settings) icon and select it by pressing the ? (Wheel/OK) button on the remote.

    [Description of Image: A screenshot of the LG TV "All Settings" menu with the Network category selected.]

  3. Select the Network → Wired Connection (Ethernet) or Wi-Fi Connection → Advanced Wi-Fi Settings.

    [Description of Image: A screenshot of the LG TV "NETWORK" menu showing "Wired Connection (Ethernet)", "Wi-Fi Connection", and "Advanced Wi-Fi Settings".]

Follow the instructions below that correlate to your network status:

When ❌ appears next to Gateway:

Check the AP (Router) or consult your Internet service provider.

[Description of Troubleshooting Diagram: A visual showing a Gateway icon with an 'X' symbol, followed by a DNS icon with an 'X' symbol.]

  • Unplug the power cord of the AP (Router) and try to connect after 5 seconds.
  • Initialize (Reset) the AP (Router).
  • Contact your Internet service provider or AP (Router) company.

When ❌ appears next to DNS:

[Description of Troubleshooting Diagram: A visual showing a DNS icon with an 'X' symbol.]

  • Unplug the power cord of the AP (Router) and try to connect after 5 seconds.
  • Initialize (Reset) the AP (Router).
  • Check that the MAC address of the TV/AP (Router) is registered with your Internet service provider. (The MAC address displayed on the right pane of the network status window should be registered with your Internet service provider.)
  • Check the AP (Router) manufacturer's website to make sure your router has the latest firmware version installed.

When ❌ appears next to TV:

Check the TV or the AP (Router).

[Description of Troubleshooting Diagram: A visual showing a TV icon with an 'X' symbol, followed by an AP (Router) icon with an 'X' symbol, and a DNS icon with an 'X' symbol.]

  • Check the connection status of the TV and AP (Router).
  • Power off and power on the TV and AP (Router).
  • If you are using a static IP, enter the IP directly.
  • Contact your Internet service provider or AP (Router) company.

SmartShare PC SW Installing & Setting

Install and set up the SmartShare PC software.

  1. Install the SmartShare PC SW program on your PC.
  2. Go to www.lg.com. Then, select your region.
  3. Select SUPPORT. Then, select Drivers & Software, SOFTWARE UPDATE, or Software & Firmware.
  4. Search for your model. Then, select SmartShare PC SW.
  5. You can run the program when installation is complete.

Note: SmartShare service is only available if the TV and other devices are connected via a single AP (Router) on the same local network.

SmartShare Connection to Smartphone

Share content from your smartphone to your LG TV.

  1. Check that Wi-Fi is enabled on your smartphone. To use SmartShare, both devices must be on the same local network.
  2. Install/run the app for sharing content on your smartphone (It's called LG TV Plus on LG phones).
  3. Enable your smartphone to share content files with other devices.
  4. Open the Device Connector application. Navigate: ? (Home) → Device Connector → Smartphone → CONTENT SHARE.
  5. Select the file type you want to play (movie, audio, or photo).
  6. Select a movie, music, or photo file to play on the TV.
  7. Play the media file to view and enjoy it on your TV.

Updating the TV Firmware

Keep your LG TV's software up-to-date.

[Note: If the TV is turned on for the first time after factory shipment, initialization may take a few minutes.]

  1. Navigate: ? (Home) → ⚙️ (Settings) → ⚙️ (All Settings) → General → About This TV → CHECK FOR UPDATES.

    [Description of Image: A screenshot showing the navigation path on the LG TV interface, leading to the "CHECK FOR UPDATES" option within the "About This TV" menu.]

  2. After checking the version of the software, update it. If you enable "Allow Automatic Updates", you can update the software automatically.

    [Description of Image: Screenshots showing the "GENERAL" menu with options like "Software Version" and "Allow Automatic Updates", and the "ABOUT THIS TV" menu displaying "Software Version".]

Wi-Fi Direct Setting

Connect portable devices directly to your TV without a router.

Navigation: ? (Home) → ⚙️ (Settings) → ⚙️ (All Settings) → Network → Wi-Fi Direct.

If a local network is not available, you can connect a portable device directly to the TV using Wi-Fi Direct. With SmartShare, you can share files or screens of devices connected to Wi-Fi Direct.

  1. When you open the Wi-Fi Direct menu, a list of available devices appears.

    [Description of Image: A screenshot of the LG TV "Wi-Fi Direct" menu, showing a list of available devices with connection status indicators.]

  2. When you are prompted to request connection, select Yes. Wi-Fi Direct is now connected to your TV.

Miracast Setting

Wirelessly mirror your portable device's screen to your TV.

Miracast allows a portable device to securely send video and sound to the TV wirelessly.

  1. Miracast should be set to "ON" on your portable device.
  2. When your TV is detected, select the device on your portable device. When connection is completed, the device screen appears on the TV screen.

    [Description of Image: A screenshot indicating "Miracast Setting" with a prompt to set Miracast to "ON" on a portable device.]

Please call LG Customer Service if you experience any problems.

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